Keela Pricing, Features, Reviews & Comparison of Alternatives


Nonprofit management software

4.26/5 (90 reviews)

Keela overview

Keela is a cloud-based nonprofit management software designed to help small nonprofit organizations manage donors, contacts, email marketing and projects through a centralized dashboard, inbox and CRM system, plus donation, campaign and project management technology. As a cloud-based solution, Keela gives users the flexibility to manage donors and donations anywhere, anytime, from any internet-enabled device.

Keela provides users with a single platform from which to manage volunteers, emails, and remote teams, as well as newsletters, files and donation receipts. The centralized dashboard and inbox gives users an instant snapshot of their responsibilities, including tasks, follow-ups, and team discussions. Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks.

Keela’s customer relationship management (CRM) system allows users to manage their contacts and track all of their conversations and donations, as well as other updates. The CRM records important information such as date of last contact, amount of last donation, and total amount donated, to help users track donation activity. Search, filter and sort tools allow users to organize their contacts.

Keela’s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters. Built-in project management tools also allow users to track team responsibilities and deadlines.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Australia, Canada

Supported languages

Keela screenshot: Generate reports to gain insight into volunteers and donationsKeela - nonprofit management, simpified.Keela screenshot: Generate reports to analyze donation sources Keela screenshot: Review donations lists with contact information and donation type detailsKeela screenshot: Gain quick and central access to donor contact informationKeela screenshot: Get an immediate snapshot of user responsibilities, including different campaigns, donations, tasks and followups, from the central dashboardKeela screenshot: Keep track of relationships using Keela's contact database

Keela reviews

Value for money
Ease of use
Customer support
Gina Coleman

I love Keela! is very organized, efficient and user friendly. I wouldn't use any other program

Used daily for 6-12 months
Reviewed 2018-01-15
Review Source: Capterra

Saving Time, organizing how we manage our volunteers (I would suggest at Social Services to your industry category as it isn't there and thats what we do.)Visually appealing: good use of colour to organize categories and make it easy to find, images that help identify what category has what information. I had A.D.D and so many websites or programs are so text heavy and overwhelming and everything is shouting at you at the page to notice it. This program is superior in its use and look. User Friendly: I got the hang of the program easily. It is very detailed and easy to use. I like the fact I can email a volunteer and all the staff can see the email thread between us both. That is very convenient. My favorite is the interactions page. As I can see if there is a LOA posted, or if the volunteer only wants to volunteer in one program and not another. I am able to find out what is going on with the volunteer without reaching out to each one or calling a staff member as we all post our interactions in there. It saves me a lot of time and any program that can offer that is aces in my book

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Melissa Traxler

Keela Review

Used daily for 6-12 months
Reviewed 2018-08-04
Review Source: Capterra

We are now able to track all of our sponsors and communicate more effectively with them. When we have fundraisers, we can create e-blasts and link them to our website. Support in is up! I am so happy.This software is so user friendly. When I began using this software, I had extremely limited knowledge of computer use and I was still able to figure it out quite easily. The software is able to accommodate all of our needs and do what we need it to do to help our animal shelter and fundraisers run smoothly and with accurate data. It is easy to track everything we need. I am so impressed. And for the price... I can't imagine using anything else. There is no need to spend a lot of money on some of these other programs when Keela and do ALL you need!

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Bryant Whelan


Used daily for 6-12 months
Reviewed 2018-07-30
Review Source: Capterra

About the only benefit I have seen so far is that it is an online portal that is easy to put in information and to download contact lists. All of the other functionality that is available is there--we just don't know how to use it. We are still not even accepting payments via PayPal, even though we synched the accounts. Our marketing director needs some hands-on assistance with merging the forms to our website. The set up was not as complicated as I thought it would be, and the navigation is well laid out and easy to follow.

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Angela Rosenberg

Great experience and meets many of our needs, but there's still room for improvement.

Used weekly for 6-12 months
Reviewed 2018-01-15
Review Source: Capterra

The contacts database is great - it's easy to use, searchable, updates donations automatically, allows the team to stay up to date on who is assigned to the individual and events involving the individual. We used DonorPro at my previous place of employment, and it was more expensive and more complicated to use than Keela. Keela offers great value for it's database. Would love to connect to people's linkedin profiles and have pics, etc. Customer support is excellent. I get answers to my questions quickly, and they are always happy to help.

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Cynthia Ceilan

Good "first-time user" system for basic needs

Used daily for 6-12 months
Reviewed 2018-07-31
Review Source: Capterra

We had hoped to use Keela for grants and donation management, as well as the primary email blast tool to replace MailChimp and Salesforce. Our expectations exceeded the capabilities of the system. Still, I would recommended it to small organizations that are moving from Excel spreadsheets and other less sophisticated ways of managing contacts.The project management tool is exceptionally well done and easy to use. It's the feature I use the most. The online donation/payment tool is also very well done, easy to set up and manage, and user friendly for both the administrator and the donor/payee.

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Keela pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Grassroots: $49/month for 10 team members
Developing: $74/month for 25 team members
Impact: $129/month for 50 team members
Sustained: $239/month for 75 team members

Keela features

Access Control
Activity Dashboard
Credit Card Processing
Custom Fields
Electronic Payments
Reporting & Statistics

API (33 other apps)
Activity Tracking (25 other apps)
Attendance Management (37 other apps)
Automatic Reminders (27 other apps)
Communication Management (29 other apps)
Contact Database (40 other apps)
Custom Forms (26 other apps)
Customizable Branding (31 other apps)
Customizable Reporting (36 other apps)
Data Import/Export (41 other apps)
Email Integration (32 other apps)
Grants Management (26 other apps)
Mobile Integration (26 other apps)
Third Party Integration (30 other apps)

Additional information for Keela

Key features of Keela

  • Payment processing
  • Donor management
  • Recurring donations
  • Mobile giving
  • Prospect management
  • Membership management
  • Member database
  • Fundraising management
  • Committee management
  • In-kind donations
  • Customizable fields
  • Automated thank you notes
  • Team tracking
  • Pledge Management
  • Accounting integration
  • Action management
  • Ad hoc reporting
  • Assignment management
  • Campaign segmentation
  • Credit card processing
  • CRM
  • Customer database
  • Data visualization
  • Electronic payments
  • History tracking
  • Permission management
  • Supporter records management
  • Recurring billing
  • Search functionality
  • Donation tracking
  • Transaction history
  • Centralized dashboard
  • Prioritzing
  • Receipts / statements
  • Customer segmentation
  • Campaign analysis
  • Duplicate detection
  • Drag-and-drop interface
  • Custom fields
  • Built-in database
  • Personalized profiles
  • Assignment tracking
  • Reporting
  • User access controls
  • Task management
  • Donor database
  • Follow-up scheduling
  • Project management
  • Task commenting
  • Email marketing
View All Features


Users can manage their list of donors, projects, and contacts, as well as perform any email marketing all from the same, single platform.

The centralized dashboard and inbox give users an instant snapshot of their responsibilities, allowing them to stay on top of their various tasks, follow-ups, and messages.

Keela’s CRM system allows users to manage their contacts, and track their relationships and latest donation activity.

Users can collect donations securely as well as issue receipts and thank you notes to donors automatically.

Campaign management tools help users design and send marketing material to supporters, as well as monitor campaign engagement.