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NewOrg vs CivicTrack Comparison (2026)

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NewOrg logo

NewOrg

CivicTrack  logo

CivicTrack

Overview

NewOrg provides cloud-based information management solutions for non-profit organizations, supporting volunteer scheduling, fundraising, donation management and more.

Managing constituency casework can be difficult, CivicTrack makes it easier.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

250

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

46

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

76

5

4

3

2

1

66

8

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.1

20

5

4

3

2

1

7

9

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

“This manual has empowered our team in our strides to be data-driven—and when we need extra help, their dedicated customer service team has been timely and helpful.”
SS

Sarah S.

Director of Grant and Compliance

“NewOrg provides us with a dependable solution that has been key to organizational efficiency when every dollar counts and has strengthened our data-driven decision-making in support of our long-term strategic planning.”
LF

Lisa F.

Director, Operations

“The tiered user access controls and HIPAA compliant set-up help us to protect confidentiality, and they adjusted everything from our client profile sheets to our event records to our reports custom to our agency’s needs.”
MP

Marianna P.

Community Care Advocate

Pros

“Access control very flexible and you can easily add/remove/modify rights for users as needed.”
Verified reviewer profile picture

Patrick C.

Chief of Staff

Cons

“Our previous system only offered a one-time group training recording, which was difficult to follow and allowed for certain details to be forgotten as time went on.”
SS

Sarah S.

Director of Grant and Compliance

“Each time we had an issue or found something that wasn't working for us, all we needed to do was call [sensitive content hidden].”
UR

Uneeder R.

Director of Programs

“Additionally, some workflows currently require extra steps to complete a single process, which can impact overall efficiency.”
JL

Jackea L.

Pathway Manager

Cons

“Not the most user friendly in terms of changing titles/less used features.”
RR

Ryan R.

Senior Constituency Assistant

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features171
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Attendance Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Candidate Profiles
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Dues Management
  • EHR/EMR Integration
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Eligibility Verification
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Government
  • For Grantmakers
  • For Grantseekers
  • For Nonprofits
  • For Speech Therapists
  • Forms Management
  • Fundraising Management
  • GDPR Compliance
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Impact Measurement
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Level of Care Evaluation
  • Medical History Records
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Factor Authentication
  • Multi-Location
  • Online Forms
  • Online Giving
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Personalization
  • Pledge Management
  • Practice Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Self Payment
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Automation
  • Workflow Management
  • Total features41
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Attendance Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Candidate Profiles
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Dues Management
  • EHR/EMR Integration
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Eligibility Verification
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • For Government
  • For Grantmakers
  • For Grantseekers
  • For Nonprofits
  • For Speech Therapists
  • Forms Management
  • Fundraising Management
  • GDPR Compliance
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Historical Reporting
  • Impact Measurement
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Level of Care Evaluation
  • Medical History Records
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Factor Authentication
  • Multi-Location
  • Online Forms
  • Online Giving
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Personalization
  • Pledge Management
  • Practice Management
  • Program Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Self Payment
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations14
  • Adobe Acrobat
  • Adobe Acrobat Reader
  • Docusign
  • Dropbox
  • Google Calendar
  • Google Maps
  • Google Translate
  • Google Workspace
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • PayPal
  • Regroup Mass Notification
  • Waystar
  • Total integrationsN/A
  • Adobe Acrobat
  • Adobe Acrobat Reader
  • Docusign
  • Dropbox
  • Google Calendar
  • Google Maps
  • Google Translate
  • Google Workspace
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • PayPal
  • Regroup Mass Notification
  • Waystar

Alternatives

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