Autotask PSA vs Domotz

ConnectWise PSA

PRTG

Kaseya VSA

Zabbix

Auvik

HaloPSA

Compare Autotask PSA and Domotz based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

Access Controls/Permissions

Accounting

Accounting Integration

Active Directory Integration

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Analytics

Approval Process Control

Asset Lifecycle Management

Asset Tracking

Audit Trail

Backup and Recovery

Billable Items Tracking

Billing & Invoicing

Calendar Management

Change Management

Client Management

Client Portal

Collaboration Tools

Configurable Workflow

Configuration Management

Contact Management

Contract/License Management

Customer Support

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Document Management

Document Storage

Drag & Drop

Email Management

Employee Management

Expense Tracking

Financial Management

Incident Management

Inventory Management

Invoice Management

Issue Management

IT Asset Management

IT Asset Tracking

IT Reporting

Knowledge Base Management

Knowledge Management

Live Chat

Maintenance Scheduling

Mobile Access

Performance Metrics

Prioritization

Problem Management

Procurement Management

Project Management

Project Time Tracking

Projections

Purchase Order Management

Purchasing & Receiving

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reminders

Remote Monitoring & Management

Reporting & Statistics

Resource Management

Scheduling

Self Service Portal

Service Level Agreement (SLA) Management

Service Request Management

Single Sign On

Support Ticket Management

Support Ticket Tracking

Surveys & Feedback

Task Management

Task Scheduling

Third-Party Integrations

Time & Expense Tracking

Timesheet Management

Vendor Management

Workflow Management

Autotask PSA

Android

Web-based

iPad

iPhone

Great CRM, all we need for our technicians, nice overview, you can build almost anything. We are senior Autotask users and very happy to have bought in the past.

Support Engineer

I really like the interface of the website and the depth of functionalty to assist running a service desk is really great. Superior software for the price.

Managed Services Technician

It is overall pretty good with some quirks. Time entries are built into ticket notes so that is helpful.

Software Developer

All i  can say that its very ease to use and user friendly UI. Can track all my task in just one screen like Completed, Under-Process, Pending.

Founder, President

The sales people don't know their product and it doesn't have a lot of features. The sales people should have a PPO against them as all they do is harass.

President

I really like the interface in Autotask. It is clean and easy to navigate where I need to go.

Owner

Very convoluted and customer support is terrible.

It can be confusing to learn the system, since there is so much there.

Tooling Engineer 

Always available SAAS solution, very good qualified helpdesk.

They have been like this for the last 7+ years I have been using this product.

Director of Product Management

Monitoring of sales performans is very useful. Easy to manage customer database.

Manager of Development Services

For my basic needs of recording time per project or ticket, it's a pain to use.

Tevhnician

The concept is sound and the fields are useful.

Customer Support Manager

The email-to-ticket functionality is limited, and we ended up making our own development to integrate to AT.

Software Engineer

Overall a good PSA however needs major improvements to the API because right now it feels like they made it just to show off they have an API because it has so many limitations.

Customer Success Specialist

The ease of use with the service desk board and mobile app use.

General Manager

It can be a bit difficult to get started, but this is more of a business process issue as opposed to a product issue.

Autotask has helped us track our technicians' time, our sales process, and to remain ever mindful of our revenue and profitability. Autotask is purpose-built for our industry, and it shows.

Autotask PSA screenshot: Make Informed Decisions With Real-Time Data - Autotask’s customizable dashboards and reports empower you to make informed decisions about service delivery, profitability and business performance.

Autotask PSA screenshot: Cut Your Resolution Time With a Streamlined PSA-RMM Workflow - Transform your ticket workflow with instant access to contextual IT documentation, seamless device control and effortless time tracking and file attachment from the endpoint.

Autotask PSA screenshot: Get Predictable Cash Flow With a Streamlined Quote-to-Cash Process - Integrated quote to cash workflow simplifies everything from quoting hardware and services to invoicing and getting paid, keeping your business financially healthy.

Freelancers

Large Enterprises

Mid Size Business

Public Administrations

Small Business

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies.

Monitor all the systems, devices, traffic, and applications in your IT infrastructure.

Everything is included with PRTG; there is no need for additional plugins or downloads.

PRTG is a powerful and easy!

Auvik is a cloud-based network management software that automates and streamlines network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more. Auvik helps IT teams gain true network visibility and control.

Zabbix offers great performance for data gathering and can be scaled to very large environments. Distributed monitoring options are available with the use of Zabbix proxies. Zabbix comes with a web-based interface, secure user authentication and a flexible user permission schema. Polling and trapping is supported, with native high performance agents gathering data from virtually any popular operating system; agent-less monitoring methods are available as well.

Discover, monitor, and manage networks of any size with Domotz. Start with Free Discovery to gain instant visibility, then scale with simple per device pricing at $1.50 per device per month.

Bandwidth Monitoring

Baseline Manager

Capacity Management

Connectivity Management

Continuous Monitoring

Customizable Dashboard

Data Visualization

Device Management

Downtime Tracking

Endpoint Protection

Event Logs

For MSPs

IP Address Monitoring

Issue Auditing

Mobile Network Troubleshooting

Monitoring

Multi-Location Monitoring

Network Analysis

Network Monitoring

Network Resource Management

Network Wide Management

Patch Management

Performance Management

Performance Monitoring

Real-time Alerts

Real-Time Monitoring

Relationship Mapping

Remote Access/Control

Remote Update/Installation

Reporting/Analytics

Server Monitoring

Simple Network Management Protocol (SNMP)

SSL Security

Threshold Alerts

Troubleshooting

Uptime Reporting

Web Traffic Reporting

Domotz

Linux

Windows

Personal Use Of Domotz

API enables integration with other platforms with ease, and the customer service is excellent. I can't recommend the product highly enough for the enthusiast/prosumer and for professional use.

Internal Systems Manager

I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN.

The web interface and mobile app are nice and polished. The ability to create a direct link to a certain service e.g ssh or http(s) is my most used feature.

Basically, besides having an inventory of all my devices, and alerts when an important one goes down, I love the option to use the remote control I have over some of my remote devices.

Product Expert

Great Product and Service with a super responsive customer support.

Co-Founder Solutions Architect

Customer support is responsive and knowledgeable. We feel it is of great value to our MSP.

Partner

The Domotz box is an awesome inexpensive solution for client sites without a server to host the agent.

Director

If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required.

Autotask PSA vs Domotz Comparison (2026)

Autotask PSA vs Domotz Comparison (2026)

Autotask PSA

Domotz

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives