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Domotz

5.0
(86)

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Network Monitoring & Management in an IoT World.

(7)

Domotz Pricing, Features, Reviews and Alternatives

Domotz FAQs

Q. What type of pricing plans does Domotz offer?

Domotz has the following pricing plans:
Starting from: £23.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Domotz?

Domotz has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Domotz support?

Domotz supports the following languages:
English

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Q. Does Domotz support mobile devices?

Domotz supports the following devices:
Android, iPad, iPhone

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Q. Does Domotz offer an API?

Yes, Domotz has an API available for use.

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Q. What other apps does Domotz integrate with?

Domotz integrates with the following applications:
Kaseya BMS, Squadcast, Telegram, Cisco Meraki, HaloPSA, Zapier, Google Docs, FortiGate Next-Generation Firewall, Microsoft Teams, MySQL, Slack, ConnectWise PSA, Raspberry Pi OS, Autotask PSA, Docker, CloudRadial, Zendesk Suite, Microsoft Excel

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Q. What level of support does Domotz offer?

Domotz offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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Domotz product overview

Price starts from

23

Per month

Other

What is Domotz?

Domotz is a Network Monitoring Software on a mission to provide all services providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty and solve problems faster than ever.

Key benefits of using Domotz

• Domotz allows IT professionals to manage and monitor customer networks on a single platform via desktop, iOS, or Android devices.

• Allows users to automate device detection and provides a comprehensive display of each device on the client network with details such as model, IP address, location, zone, Mac address and software version.

• Domotz helps businesses scan for open ports and provide remote access without requiring a VPN or router configuration.

• Comes with a Power over Ethernet (PoE) module, which lets users control all ports on a managed network PDUs and PoE switches.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

Domotz pricing information

Value for money

4.8

/5

86

Starting from

23

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Domotz features

Functionality

4.8

/5

86

Total features

56

7 categories

Most valued features by users

API
Third Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

Domotz users reviews

Overall Rating

5.0

/5

86

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.82/10
Rating distribution

5

4

3

2

1

82

4

0

0

0

Pros
API enables integration with other platforms with ease, and the customer service is excellent. I can't recommend the product highly enough for the enthusiast/prosumer and for professional use.
Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient.
The web interface and mobile app are nice and polished. The ability to create a direct link to a certain service e.g ssh or http(s) is my most used feature.
Cons
The only feature I feel is currently missing is a per-device report generator.
If a service goes down I know immediately and can have it resolved before the panicked phone calls even start.
I haven't even tested all the possibilities. How can I already miss something.

Overall rating contenders

AR
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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great remote Network tool for every MSP

Reviewed 3 years ago

I am completely satisfied with the choice of using Domotz. I am mainly able to whatever I need to monitor my clients’ networks and all the devices connected to them. It definitely enhanced the way our technicians work, and the approach to the networks when dealing with issues. We have decided to use this for all of our clients as a best practice to provide a better service to them.

Pros

This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the...

Cons

The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.

TD
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Torsten D.

Photography, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great and easy to use monitoring platform

Reviewed a year ago

I have a great experience using Domotz including the support that does a really good job with precise and fast responses.

Pros

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz...

Cons

Nothing, Domotz offers all necessary functions for monitoring a network.

SC
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Shane C.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Domotz is part of the team now!

Reviewed 3 years ago

This has allowed us to deliver a more proactive service to our customers as well as expand our service offering to things that require more visibility to the network. Overall this has been a great choice and I expect we will continue to expand the use of Domotz.

Pros

The architecture and licensing are simple – one device per site is all you have to worry about. There are many ways to host the agent, but the Domotz Box is a fantastic way to keep things simple – plug and play. It integrates with our PSA, alerting and documentation platforms, which is fantastic. The ability to see what is on a client’s network, whether we manage it or not, is very helpful. Also being able to access those devices without remote access to a PC on site makes life so much easier. It’s a well thought out and effective solution. Most importantly, the support experience has been fantastic. Although I haven’t needed too much in that regard, the few times I have contacted support resulted in very prompt response and resolution. That’s priceless.

Cons

Getting the hardware (Domotz Box) has been a been challenging, but that’s a distribution problem in Canada – I’m sure it’s no problem in the US. Thankfully there are other ways to host the agent. Things are not entirely intuitive at first, but like many things, once you figure out how it’s put together, it makes sense. Some of the integrations are paid, so those costs do add up.

DH
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Dan H.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An invaluable service for small business

Reviewed 4 years ago

As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support.

Pros

As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap.

Cons

It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services.

Vendor response

Thanks for your nice words about Domotz. We are always trying to do better, and your recommendations about the UI will be useful for that. With regard to the VNC support, even though this is not directly integrated within Domotz, users can still use VNC client to remotely connect to a VNC server through Domotz. Please refer to the instruction provided on the Community Forum: https://community.domotz.com/topic/1034-tcp-tunnel-vnc-client-to-connect-to-vnc-servers/

jh
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jonathan h.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way to show your internet provider speed issues, and excellent monitoring too

Reviewed 3 years ago

I have been running Domotz for almost 3 years across a number of networks.... the most beneficial has been across a medium size, distributed wifi network with 33 important devices (wifi access points, switches, routers, VOIP, security cameras, and wifi backhaul) being monitored. With domotz I can quickly identify issues and resolve them fast. The remote access is a bonus for when I am not on site.

Pros

The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan

Cons

The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.

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