Brightpearl vs EZO

QuickBooks Enterprise

NetSuite

Asset Panda

GoCodes

Rithum

OrderWise

Compare Brightpearl and EZO based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Fishbowl

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

Booqable

Booqable is equipment rental software for small and medium-sized businesses. It enables companies from various industries to manage inventory, schedule equipment, and accept online bookings.

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

ERP alternative - A Retail Operating System used by Shopify to streamline and automate the inventory management and order management of their hardware. Also part of the Shopify Plus Global ERP Program.
Manage your Inventory, Orders, Warehouses, Accounting, CRM, POS & Fulfilment in real time.

3PL Management

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

Activity Dashboard

Alerts/Notifications

Audit Management

Audit Trail

Backorder Management

Bank Reconciliation

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Billing & Invoicing

Bills of Material

Business Intelligence

Campaign Management

Catalog Management

Channel Management

Check-in/Check-out

Collaboration Tools

Commission Management

Configurable Workflow

Contact Database

Contact Management

Cost Tracking

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Data Synchronization

Demand Forecasting

Discount Management

Distribution Management

eCommerce Management

Electronic Payments

Email Marketing

Employee Management

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

Forecasting

Forms Automation

For Retail

For Small Businesses

General Ledger

Gift Card Management

Income & Balance Sheet

Integrated Business Operations

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Replenishment

Inventory Tracking

Invoice Creation

Invoice Management

Invoice Processing

Item Management

Kitting

Loyalty Program

Manufacturing Inventory Management

Marketplace Integration

Mobile App

Mobile Commerce

Multi-Channel Management

Multi-Currency

Multi-Location

Multi-Store

Offline Access

Order Entry

Order Fulfillment

Order Management

Order Processing

Order Tracking

Payment Processing

Performance Metrics

Point of Sale (POS)

Process Modeling & Designing

Product Configurator

Product Data Management

Product Identification

Project Management

Purchase Order Management

Purchasing & Receiving

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Brightpearl

Web-based

Windows

iPad

Basic

VP Sales and Administration

A more robust reporting system found within the native integration and without having to connect with another system would be preferable - specifically, low stock reporting and year over year reporting could be more robust!

Managing Partner

Brightpearl has become a core part of our operations, and it continues to support our growth with accurate stock control and clear, well-structured accounting and customer management.

Chief Operations Officer

You can use different prices per channel and have multiple inventory sources and choose which ones are displayed on which channels.

Having all sales information, product creation, Purchase Orders, process automation and a direct link with an HMRC integrated accounting system makes the running of a retail business seamless.

In addition, Brightpearl allows the user to modify its system to accommodate its own needs through automation and system configuration.  

Even though we handle both ready-made products and our own manufactured goods, Brightpearl has been flexible enough to support our processes with effective workarounds.

Director

Ability to be able to filter reports more narrowly by custom fields and compare year by year.

Order and purchase order management is straight forward. If there's something you cannot figure out, they have a a wealth of resource documents and their customer support is always happy to help as well.

Finance Manager

Brightpeal is a technical system and sometimes feels overly complicated but I think this is due to it being aimed at big warehouse type businesses where there would be multiple people working in different area's of the fulfilment processs - this makes the process very long winded when we are talking about a single person doing the picking packing and shipping.

Brightpearl’s biggest strength is how it brings inventory, orders, and accounting together in one system.

We have found that those capabilities are still very useful today and as we change and grow as a company, we find that Brightpearl is able to accommodate those changes fluidly.

Order Management Specialist

The ease of use, it may have a lot of features but how everything works together to manage our orders provides a level of fine tuned control that is absolutely requited for the scale and complexity of our operations.

Operations Manager

The interface is fairly modern and intuitive, and the idea of connecting Brightpearl with BigCommerce initially seemed like a good fit for our business.

Owner

The integration with sales channels and automation features has made a huge difference in efficiency, and their customer support is responsive and knowledgeable.

Some workflows feel less flexible than expected, and making changes often requires support or workarounds rather than quick adjustments.

Dir Ops

There should be a way to build your own report, based on all fields available within BP.  

We were never given a trial or hands-on demo before paying in full, so we relied entirely on sales presentations that turned out to be inaccurate.

Overall experiance, sales and scoping team, training team calls migration go live team all brilliant, post go live support not so reactive and not easily able to just speak to someone.

Brightpearl is reliable and stable in day-to-day operations, especially for handling orders, inventory, and multichannel sales.

Given our renewal quote literally a couple of days before 30 day notice cut off to make any changes to our contract so no time to absorb this information and speak to account manager.

MANAGING DIRECTOR

Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this.

Creative Director

The main frustration has been the restrictions on product line quantities within individual orders.

The integrated accounting system is also a great plus, as it means we do not need a seperate system for this.

Director Technology and Systems

The formatting of hthe API outputs is also pretty rough and non-standard, though workable.

That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline.  

Support ticketing is not the greatest, I have raised a few issues and found myself having to continuely repeat what the problem is forwarding screen shots and clips of what I am talking about before anything is acknowleged as being a problem and addressed.

With the help of some third parties and our own custom integrations we make it work.

Head of Ecommerce

The system has helped me to access valuable data, this data has allowed the team to make strategic decisions on stock and stock planning

It makes VAT returns and bank reconciliations really straightforward.  

the many integrations between all the POS, Shipping platforms do require regular maintenance and this in itself become quite complicated.

We've been using it for 10+ years and it's helped our business reach grow beyond what we could have done without it.

Brighpearl is a very powerful all in one solution for the modern multi sales channel and location business.

Configurable and adaptable with essential features for business needs with a great suite of apps and integrations.

Our initial renewal conversation started with a senior manager who left on sabbatical mid renewal with no advance warning, other than an out of office reply.

Inability to go into a minus stock figure for OOS products - this increases the number of admin tasks our CS team has to carry out.

However, Brightpearl is less expensive than many other similar systems like NetSuite for instance.

Many of the core features we were sold on didn’t work as described.

A complete package that covers most of the business needs of a retailer or distributor.

Managing Director

It allows us to streamline may process allowing us to focus on driving the business forward.

However, the existing features work well for our needs.

A bonus is that the same team members have been with us basically since our start!  

I have my Accounts and Stock information all in one place.

Systems Coordinator

We’d like to extend a big thank you to the team at Brightpearl for their support in helping us implement their Warehouse Management System.

With a lean time with no IT team, it's been a relatively low lift.  

The accounting module is OK but feels complicated and could do with modernisation.

I also don't use the system every day so it's hard to remember all the variables.

The system is already making a difference in our operations, and we truly appreciate the guidance and expertise throughout the process.

Head of Strategy & Marketing

We're accustomed to the "Shopify" model with our technology partners that have 1-2 click integrations that you can then customize to meet your business goals.

Manager

Costs are pretty high and when taking over 99 orders a day and trying to process them this could be smoother

While Brightpearl is stable overall, there are a few areas with room for improvement.

Reporting

Team Management

Stock and Order Management

Channel Sales

Ease of Use

Features

Customer Support

Business Growth

2-10

1000+

201-500

Sage

Sortly

Sortly is an easy inventory solution that helps businesses track and manage their inventory from any device, in any location.

Odoo 

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Inventory Management software to regulate stock levels and manage consumables in and out of the company. Barcoding, POs and more. Try It For Free!

Brightpearl vs EZO Comparison (2026)

Brightpearl

EZO

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives