Brightpearl vs ShipHero

NetSuite

3PL Warehouse Manager

Logiwa

Rithum

SnapFulfil WMS

OrderWise

Compare Brightpearl and ShipHero based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Rithum Powers Third-Party Commerce and Grows Your Bottom Line 

Orderwise helps businesses of all sizes manage the entire lifecycle of commercial and financial operations through stock & inventory control, warehouse management, CRM, manufacturing management, accounting & more.

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Brightpearl is a retail operations platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment, and more.

3PL Management

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

Activity Dashboard

Alerts/Notifications

Audit Management

Audit Trail

Backorder Management

Bank Reconciliation

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Billing & Invoicing

Bills of Material

Campaign Management

Catalog Management

Channel Management

Check-in/Check-out

Collaboration Tools

Commission Management

Configurable Workflow

Contact Database

Contact Management

Cost Tracking

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Data Synchronization

Demand Forecasting

Discount Management

Distribution Management

eCommerce Management

Electronic Payments

Email Marketing

Employee Management

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

For Retail

For Small Businesses

Forecasting

Forms Automation

General Ledger

Gift Card Management

Income & Balance Sheet

Integrated Business Operations

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Replenishment

Inventory Tracking

Invoice Creation

Invoice Management

Invoice Processing

Item Management

Kitting

Loyalty Program

Manufacturing Inventory Management

Marketplace Integration

Mobile App

Mobile Commerce

Multi-Channel Management

Multi-Currency

Multi-Location

Multi-Store

Offline Access

Order Entry

Order Fulfillment

Order Management

Order Processing

Order Tracking

Payment Processing

Performance Metrics

Point of Sale (POS)

Process Modeling & Designing

Product Configurator

Product Data Management

Product Identification

Project Management

Purchase Order Management

Purchasing & Receiving

Quotes/Estimates

Real Time Order Entry

Real-Time Analytics

Real-Time Data

Brightpearl

Web-based

Windows

iPad

Brand Director

We've never had any reliability or access issues. We are incredibly pleased that we made the decision to invest is such a great system.

Great Amazon,Ebay,Magento(there is more but I use only these ) integrations with dynamic stock update work excellent for me.

The system is very easy to use, has great functionality, looks good and does what it says it does.

Support (Free) is pretty good and the system is improving all the time, with what seems like quarterly updates including extra features and better usability.

Managing Director

Brightpearl is a fantastic all in one ERP system that is great for connecting all your eCommerce channels under one roof.

Digital Marketing & Content Creator 

Easy to use and great customer service. Brilliant range of features.

We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.

Good accounting module and customer service with fast response and resolution time. Brightpearl is cloud based so I can log in from any computer or smartphone.

We really enjoyed working with everyone involved in the project of setting up Tekla at Brightpearl. All the way from the sales to the final handover - and now ongoing customer success.

Project Manager

It's intuitive and very easy to integrate with other eCommerce platforms like Shopify.

I find very little to dislike about the software.

Great tool for a small-mid sized fast growing omni-channel consumer goods business.

Marketing & Design Manager

An intelligent platform that allows the business to report and develop it's strengths and weaknesses.

owner

When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing.

It is simple to use, yet complex, so that we can grow a lot within it. It was quick to implement, allowing us to benefit from the elevated toolbox immediately.

And I've seen a major improvement in visibility which has meant lowering my inventory on hand costs because I'm not overbuying.

Ecommerse Manager

Easy to use and gives us all the necessary functions we need to run our online store.

E-commerce Manager

The CRM is basic, but functional. It is not pitched as a key part of BrightPearl however so hard to really call it a con.

Brightpearl screenshot: Brightpearl inventory planning

Brightpearl screenshot: Brightpearl activity timeline and email history with customers and suppliers

Brightpearl screenshot: Brightpearl reporting resources

Brightpearl screenshot: Brightpearl sorting and filtering options within all the reports

Brightpearl screenshot: Brightpearl purchases

Large Enterprises

Mid Size Business

Small Business

Extensiv 3PL Warehouse Manager is the leader in WMS solutions for 3PLs, partnering with our customers to quickly transform paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster.

Pick and pack faster with a smarter system. Check out Logiwa Warehouse Management Software.

SnapFulfil is a cloud-based warehouse management system (WMS) built for fast-moving operations, offering configurable workflows, real-time visibility, and scalable fulfillment to support evolving distribution and logistics needs.

ShipHero is a cloud-based multi-channel inventory management solution, with tools for managing orders, barcoding, batch picking, shipping, returns, and more

Activity Tracking

Client Management

Client Portal

Delivery Management

For 3PLs

For eCommerce

Mobile Access

Real-Time Updates

Receiving

Reorder Management

Reporting & Statistics

Reporting/Analytics

Retail Inventory Management

Returns Management

Route Optimization

Sales Reports

Search/Filter

Shipping Labels

Shipping Management

Status Tracking

Stock Management

Supplier Management

Third-Party Integrations

Warehouse Management

Workflow Management

ShipHero

iPhone

They have lost multiple boxes of inventory (100s of units in each). They never arranged pickups with their international partner (Passport), so hundreds of international packages went missing.

I would recommend them, the team is responsive and they are knowledgeable and helpful.

Outbound Manager

Very Bad have had to add triple the staff in picking and the production has dropped 40.

Accountant

Provides great service, would like to use services more often. Customer support is very good.

Chief Operating Officer

I think the support team involved with the software is also phenomenal  - as we have questions they are so great at getting back with us. I also love the integration features.

The setup team and the setup meeting was great. They went over everything in detail and were available to answer questions and help with integration.

Customer Service Expert

I loved ShipHero's ease of use. The UI was very user-friendly and our team was able to get a grasp on how to use it efficiently very quickly.

Online Coordinator

The dashboard is very limited, no graphs or anything. No way to check picking efficiency, or other types of statistics.

IT & Web Developer

Great support with live chat feature without leaving the app environment. It is very good value for money.

Functionality and FAQ are good, inventory count software is good also.

Warehouse Manager

Also a huge fan of how easy it is to track, manage, and keep up to date on inventory of all products at a given time.

Packing Lead

I dislike that the item count does not change until it is packed not when it is picked from the location.

What I like the best about Shiphero as a software.

Office Manager

I really like all the functions & features that the ShipHero program has to offer. It's user friendly for both general users & administrators alike.

Brightpearl vs ShipHero Comparison (2026)

Brightpearl

ShipHero

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives