BuildOps vs XOi

ServiceTrade

TrueContext

ServiceTitan

FieldEdge

Coolfire Core

CMMShere

Compare BuildOps and XOi based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldEdge is a cloud-based service management software to help users run and grow the entire field service business by handling operations such as scheduling, dispatching, invoicing, and payment processing.

ServiceTrade is a field service management platform designed for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

Accounting

Accounting Integration

Alerts/Notifications

Asset Tracking

Automated Scheduling

Availability Management

Billing & Invoicing

Calendar Management

Client Tracking

Contact Database

Contact Management

Customer Database

Customer History

Customer Management

Customizable Forms

Customizable Reports

Dispatch Management

Drag & Drop

Electronic Signature

Equipment Maintenance

Equipment Tracking

File Storage

For AEC Industry

For Commercial and/or Industrial Electrical Contractors

For HVAC Companies

For Plumbing Industry

Inventory Control

Inventory Management

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Lead Management

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Mobile Signature Capture

Online Time Clock

Preventive Maintenance

Project Planning

Project Scheduling

Projections

Quotes/Estimates

Real-Time Data

Real-Time Updates

Recurring Appointments

Reporting & Statistics

Rescheduling

Routing

Scheduling

Service History

Task Scheduling

Technician Management

Time Tracking

Work Order Creation

Work Order Management

BuildOps

Android

Linux

Web-based

Windows

iPad

iPhone

Project Engineer 

Phone version and computer version are very different and loss of information between the two. No drag and drop feature for files.

Project Manager

Really like the mobile capabilities of the product - super important for my technicians in the field.

Dispatcher

Dispatch board is solid... easy to understand, good GPS, can optimize best routes for time saving. Makes our lives easier without any big downsides.

Managing Contractor

The best part is its super easy to use and so well thought out that it takes most of our folks just a few hours before they get comfortable with the basics.

It is so simple and clean but has all the power we could want. It breaks down profitability well and provides great reporting.

Managing Director

It's also improved by having excellent integrations with our accounting program.

Accounts Payable

Overall, I think BuildOps is great and the support team does their best to listen to us and fix any issues we come to them with.

Hvac Technician

Great experience so far. I think it going to be a good fit in our company.

Owner

The support staff are amazing. We have an assigned support person and are extremely well taken care of.

CFO/Integrator

Customer service/support/continued improvements and features are awesome.

Senior Officer

SENSITIVE CONTENT] is great. She really makes our experience with buildops a positive one.

Service Manager

Makes it easy to follow service calls from dispatch, repairs, and billing. Creating PO's helps with accounting for parts costs and making sure we are billing for everything purchased.

All in one user friendly solution for field service management and project management.

Senior Project Manager

The dispatch board allows for all technicians' schedule in one place. Live job costing and tracking is great.

Client services

The ease of use and integration of new technology.

It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.

There are no custom forms, its a single column list of text, checkboxes etcc.

Schedule your implementation right away. It took us longer to schedule a live date (our fault) and when we finally decided, we had to wait a couple extra weeks.

BuildOps screenshot: BuildOps Mobile Invoicing + Signature Collection: Contractors make payment easier for their customers AND get paid faster with seamless mobile invoicing that integrates directly with their trusted accounting platform (meaning no double entry).

BuildOps screenshot: BuildOps Asset Management: Optical character recognition (OCR) means techs take a photo of the asset data plate + our software extracts the critical info, accurately documenting and organizing all equipment history.

BuildOps screenshot: BuildOps Customize workflows and assign to jobs to ensure technicians capture everything necessary before moving on. Workflows can include anything from requiring a form be filled out to collecting a customer signature.

BuildOps screenshot: BuildOps Boss Board: Reporting across any metrics you need, all in one place. Empower your team to monitor technician success, identify trends, and make decisions backed by data.

BuildOps screenshot: BuildOps Custom Forms: Create and customize forms, then attach to a job or assign to your technicians. Forms enforce quality, consistency, and proper documentation. And they can be used for anything you want, from COVID-19 Safety to Refrigerant Tracking.

BuildOps screenshot: BuildOps Lightning-Speed Scheduling: At a glance, you can see when all visits are due, ensure they're scheduled to be done on time, and even bulk schedule in one click. No more letting service agreements fall through the cracks.

BuildOps screenshot: BuildOps Dispatching: Keep your dispatchers happy by allowing them to create, edit + view jobs without ever having to leave the dispatch map. Know where your techs are, their unique skill sets + when they’re available for the next job.

BuildOps screenshot: BuildOps Project Management: Deliver on schedule + within budget with full visibility into the critical KPIs (+ more):
- Projected profit + profit to date
- Margins
- Budgeting, job costing + utilization amounts
- Even the weather on location

Large Enterprises

Mid Size Business

Small Business

TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. 

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

XOi technology is built for the jobsite. The XOi app and reporting software are tools to help technicians complete their work with better efficiency and transparency, XOi offers streamlined workflows, instant access to knowledge, and revenue-generating insights.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Asset Lifecycle Management

Checklists

Commercial Properties

Communication Management

Content Library

Customizable Branding

Dashboard

Data Import/Export

Document Management

Document Storage

Email Alerts

For Mechanical Equipment

Full Text Search

Historical Reporting

Inspection Management

Knowledge Base Management

Knowledge Management

Multi-Language

Payment Collection in the Field

Predictive Maintenance

Project Management

Real-Time Notifications

Reporting/Analytics

Safety Management

Self Service Portal

Single Sign On

Tagging

Third-Party Integrations

Warranty Tracking

Workflow Management

Customer Experience and Contract Supervisor

XOI has been the best software company to work with to help improve our business. I have worked with multiple software companies and they have their pros and cons.

Service Mangers

It is the best at costumers get the documentations they need and want while the companies gets the same. Very easy to use and support is great.

Service Operations Leader

Always coming up with ideas on how to make your ideas real and better. Constantly energetic and positive in helping with integrating product into our daily usage.

General Manager

XOi has been a great partner. The service team and [sensitive content hidden] have been outstanding.

Service Contract Administrator

Overall experience has been great. Through this program we successfully increased our documentation and revenue significantly.

IT Manager

XOi Software is a powerful tool with great reporting and customers love the information that it provides them. Our technicians love the ease of use and the technical library.

Dispatch Supervisor

The simplicity of reaching out for help with anything XOI related is a huge bonus. It gives us all the confidence to stand behind the service we provide to our own customers.

The software is easy to use and user friendly with excellent customer service and support.

I would recommend XOi to businesses looking to modernize their field operations and foster better client relationships.

Putting visuals to an explanation is always a plus. I also love how easy it is to contact anyone from the company if I have questions about a workflow or technical difficulties.

That is simply a personal con. Everything is at your fingertips on-line and any problems that occur can be found by checking the on-line directions.

The inability of the reader to read name plates properly. This is being worked on at this point.

Project Manager - Sales Engineer

Job search on mobile side is a little confusing.

HVAC Service technician 

Another benefit is when there is an area of concern (such as property damage) tech can make video that can be stored permanently.

XOi screenshot: Jobsite information is easily captured within workflow steps in the XOi app.

XOi screenshot: Capture critical jobsite information directly from your step-by-step XOi workflows.

XOi screenshot: XOi uses OCR technology to instantly read information off of a unit's dataplate. All a technician needs to do is capture a photo of that dataplate, and XOi instantly reveals essential information about the unit being serviced.

XOi screenshot: XOi dashboards show revenue-generating information like how many of your serviced units are approaching end of life status.

XOi screenshot: Collect jobsite information to share with additional team members.

XOi screenshot: When a technician needs help on the job, XOi provides instant access to virtual support or a trained XOi Mentor directly from the XOi app.

BuildOps vs XOi Comparison (2026)

BuildOps

XOi

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives