BuildOps vs XOi

ServiceTrade

TrueContext

ServiceTitan

FieldEdge

Coolfire Core

CMMShere

Compare BuildOps and XOi based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldPulse

FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

Jobber

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Connecteam

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

BuildOps cloud-based, all-in-one field service management software streamlines the way commercial contractors do work. Key features include: user-friendly interface + mobile app; drag+drop scheduling/dispatch; gated workflows + custom forms; customer/asset management; PM + service agreements + more.

Accounting

Accounting Integration

Alerts/Notifications

Asset Tracking

Automated Scheduling

Availability Management

Billing & Invoicing

Calendar Management

Client Tracking

Contact Database

Contact Management

Customer Database

Customer History

Customer Management

Customizable Forms

Customizable Reports

Dispatch Management

Drag & Drop

Electronic Signature

Equipment Maintenance

Equipment Tracking

File Storage

For AEC Industry

For Commercial and/or Industrial Electrical Contractors

For HVAC Companies

For Plumbing Industry

Inventory Control

Inventory Management

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Lead Management

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Mobile Signature Capture

Online Time Clock

Preventive Maintenance

Projections

Project Planning

Project Scheduling

Quotes/Estimates

Real-Time Data

Real-Time Updates

Recurring Appointments

Reporting & Statistics

Rescheduling

Routing

Scheduling

Service History

Task Scheduling

Technician Management

Time Tracking

Work Order Creation

Work Order Management

By industry, BuildOps reviewers are most commonly professionals in construction (55%). The most frequent use case for BuildOps cited by reviewers is field service management (54%).

Users and use cases

The BuildOps integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.6 out of 5 for its integration with BuildOps.

Integrations

BuildOps is an HVAC tool with key features that include dispatch management, mobile access, scheduling, customer database, service history tracking, billing and invoicing, and more.

BuildOps

Web-based

iPhone

Android

iPad

Windows

Linux

Chromebook

Service and Construction Admin

The only change I would really like to see the ability to insert forms that technicians can fill out (inspection forms, safety talks, accident forms) as they don't usually have the time to stop by and pick up paper copies.

General Manager

The intuitive interface and customizable features have empowered us to tailor the software to our specific needs, streamlining processes and eliminating unnecessary bottlenecks.

Controller

Poor experience, we gave up Click Up for this ineffective program which requires constant verification of the data it exported.

Book Keeping

Would be nice if it could have a bill reader to add costs to jobs

Dispatcher

I would prefer more tutorials based on specific questions, example: I can not use the Preventative Maintenance tracker because we do use Buildops for payroll, how can I use this without putting in payroll information.

Co-Founder, Chief Executive Officer and President

Waiting however for the first time, weeks to see the names of people who signed (happened only once).

Senior Project Manager

BuildOps allows us to track Service Jobs and Construction Projects in one platform.

Operations Manager

I only have one gripe that has been consistent - there are times during the day, usually in the morning, where it can take several seconds for a page to completely load, sometimes requiring a refresh of the page.

Feild Services Manager

I like that you can fix anything in the software like if one of our technicians forgets to do a service report than I can write it for them .

Problems with sync errors or no sync errors.  

Office Manager

I also like that I am able to bill immediately after a task is completed and not have to wait for the forms to make it to the office.

There is no way to schedule in subcontractors without using a "non-billable" event or creating a false project visit.

Our favorite thing about Buildops, is the ability to view everything we need, all in one spot.

We had some hiccups getting information out of our previous software, but we were able to transfer the information in sections, which was helpful.  

Operations Analyst

Cut out the need for the multiple documentation software we had to utilize prior.

Office Coordinator

We have multiple customers that will send us to the same property and we have to add the same property.

Data Admin

Only issue is the syncing from buildops to sage 300 accounting modules.

Financial Anlayst

This allows us to create wide overviews for a whole section of our business or narrow views to manage specific workflows. As I have only used BuildOps for a few months, I feel that I only have more to look forward to as I continue to explore its capabilities.

Service Manager

The seamless transition from starting a job -> purchasing parts -> assigning a technician - >  completing the job -> and billing, has saved us hours of busy work in the office and the technicians are really enjoying the ability to see what's up and coming in their week.

Chief Financial Officer

After implementation, we were actually able to decrease the amount of administrative staff on site thanks to the increase in efficiencies and with the work volume increasing, we have been able to maintain the reduced workforce as a cost savings to the bottom line.

office manager

From project bids and contracts to daily logs and change orders, everything is stored in one place, eliminating the need for scattered spreadsheets and endless email chains.

Office Coordinator 

At first when we started using build ops I found it hard to remember the steps that were needed to add jobs etc. and service agreements  but I had a great team to help me figure out what steps I need to complete what I was working on. If for some reason I am unable to get a hold of one of our Build Ops team members I can always look back on our sessions and find the recordings about specific topics that we had went over and relearn the steps by myself.

This program easily handles our larger client asset lists and service agreements.  

The software's intuitive interface, comprehensive suite of features, and seamless integration with our existing workflows have empowered us to manage our projects, teams, and resources with unparalleled efficiency and effectiveness.

Vice President, Sales

Utilization for new project quotes, visibility for managing our proposal pipeline, customization of data for downloading into Excel, and specific reporting for our Accounting needs.

BuildOps allows us to maintain separate records for customers and associated properties/sites, schedule and manage our workforce, and organize our service and construction accounting.

The software being cloud-based - Accessible from anywhere with a web browser

The search bar is "smart" and capable of finding almost every piece of information entered in the system, from partial addresses to phrases mentioned in notes.

Director of Operations

Lacking the ability to set reminders and queue notifications.

Owner

Seems like the just read a script in front of them.

Customer Success Manager

The way I think the logic should work is this: Tech has their day populated by the dispatcher with 3 jobs A B C. Maybe he gets to all three or maybe he only gets to the first two or maybe job D comes in as an emergency and takes priority over jobs B and C. If I initially booked job A as a four hour job but he did it in three hours I want to be able to make that jobs box three hours on my dispatch board.

Now you can create a job and mark it to be completed without assigning a tech, but it will never show on the calendar, it shows in a "job box" with all the other 500 things I need to do every day.

Service Sales Manager

It is the equivalent of my MS Outlook Calendar, as I am in it all day, every day, and it is what I use to prioritize what needs be done daily and weekly.

Office Administrator

Overall theres nothing major on the dislike list,  there are a few places that still need tweaking Defaulting tax,  vendor section could be better (but is functional), better admin access to certain functions and template designs would be a plus Implimentation had a few problems the biggest one to overcome was  we were set to switch just as covid shut down the world, so we went from having on site to remote set up.  

My technicians and some of the customers complain about glitches that can sometimes happen when using technology .

Tech support and training are second to none!

VP., COO

The thing we like most about BuildOps is that they listen and respond to our requests for modifications to the system.  

Sales And Marketing Associate

They offer a comprehensive range of tools for project management, scheduling, estimating, invoicing, and more.

The only con I have is that our waivers are not fillable from invoicing.

Been trying to implement for a year and still not working!

Accounts Manager

I like that it gives us real time information how how well we quoted Service Agreements.

President and CEO

The support from BuildOps to help us set everything up initially and make changes as we need them has been phenomenal.

One of the most significant benefits of BuildOps is its ability to centralize all project-related information into a single, easily accessible platform.

With build Ops we are able to keep all our documentation, photos, reports and, other important information on one system.

President

Customer notification of when we are on our way and direct link for payment from invoice and quotes (specifically, deposits for quotes)

Accounting specialist

Everything has a record and you can reference past jobs/visits with ease.

The sales team makes a lot promises that the progrm has yet to deliver.

There is some bugs from time to time and sometimes support is a little slow to solve the problem.

Project Manager

The company failed to meet any deadlines, resulting in wasted time and financial loss.

Project Management

Equipment History

User Interface

Bugs and Issues

Ease of Use

Customer Support

Invoicing

Reviewers feel BuildOps' Scheduling is user-friendly, with drag-and-drop functionality and clear visibility for the entire team. Users report the ability to schedule, reschedule, and view jobs by day, week, or month is helpful for planning and resource management. They say real-time syncing with the mobile app keeps technicians informed, and office staff can easily manage and adjust schedules. Some users mention a desire for easier deletion of visits and more flexibility, but overall, BuildOps streamlines scheduling tasks. Of the 47 BuildOps users who gave detailed accounts of their use of Scheduling, 96% rated this feature as important or highly important.

Small Business

Mid-size Business

Large Enterprises

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

XOi technology is built for the jobsite. The XOi app and reporting software are tools to help technicians complete their work with better efficiency and transparency, XOi offers streamlined workflows, instant access to knowledge, and revenue-generating insights.

BuildOps vs XOi Comparison (2026)

BuildOps

XOi

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives