Scheduling Software

What is Scheduling Software?

Scheduling software can be used in a variety of ways, it can be used to schedule employees, jobs, appointments and projects. Along with stand-alone scheduling software, scheduling capabilities are a key component of field service management software, ERP suites and project management software. Scheduling software can be used to track time spent completing tasks or jobs, record attendance, organize and allocate jobs, estimate job or project time as well as to calculate billable hours.

Scheduling software can be aimed towards specific industries, such as legal or medical practices; hairdressers, salons, gyms, and massage parlours; field service technicians and builders; taxi firms and vehicle hire companies; along with contractors such as architects, designers and engineers.

Employee scheduling software can be used by managers and team leaders to allocate jobs and track time. Scheduling templates can be used to create regular shifts and modify shifts as needed. Most scheduling software will include notification features to alert staff of schedule changes and new job assignments.

Staff can also use scheduling software to access their personal profiles and make edits to their availability. They can use the software to request time-off, sign-up for available shifts, swap shifts with others and clock in and out.

Your customers can also use these applications to view staff availability and book appointments. Employee scheduling apps help to avoid double-bookings, reduce tardiness and absenteeism. These automated schedules can also be used for payroll purposes as they include sick time, vacation and overtime.

Scheduling software can also be used to track billable hours and automatically create quotes and invoices. Project scheduling software can be used as a task and time management tool to set deadlines and priorities. Field service scheduling software is used to allocate jobs to service workers and technicians outside the office. These tools can be accessed via mobile devices allowing you to notify field workers of allocated jobs.

These business apps can be used not only to schedule people but also to schedule vehicles, equipment, materials and other resources, avoiding issues such as over-demand, stock depletion and scheduling conflicts. Scheduling tools can help to predict the duration of a job or project an algorithm called the critical path method (CPM.

Reporting is another key feature of scheduling software. These tools help to identify scheduling trends, track labor costs, and monitor employee performance. Actionable reporting helps identify patterns such as no-shows, late arrivals, early leavers, overtime and time-off. Reporting tools can also be used to report on project progress and help to meet deadlines.

Key Features & Benefits

  • Allocate shifts to employees
  • Swap shifts and sign-up for open shifts
  • Track job time and calculate billable hours
  • Receive notification on shift changes
  • Share availability with clients and co-workers
  • Set project deadlines and prioritize tasks
  • Schedule vehicles, equipment, tools and other materials
  • Schedule time-off, vacations and request sick days
  • Predict job or project duration
  • Report on job performance and highlight scheduling patterns