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Scheduling Software

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Jobber logo

Jobber

4.5
733

Quoting, scheduling, & invoicing for home service businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Jobber users   
avatar
+15
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
7shifts logo
4.7
1.1K

Simplifying team management, one shift at a time.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from 7shifts users   
+15
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.
We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well.
I find it hard to mark someone sick in the mobile version of this.
The ease of scheduling with the interface gave me an excellent overview. Adding new employees and getting them connected and receiving updates was extremely user friendly.
Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
It’s interface is very user friendly and the design is great. Everything you need to see is displayed and is easily accessible.
I love the template option. I love having seasonal templates for our varying schedules in our brewery.
Great for managing staff, and perfect for managing payroll and labour costs.
Customer service was great and all the features I would be interested to use.
Very happy and very happy with support team as well.
On top of all of that, it integrates with my accounting and POS software so smoothly. 7shifts has saved me so much time and offers the convenience my team truly needed.
It will save you time and money. Seeing sales and labor is great also.
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.
We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well.
I find it hard to mark someone sick in the mobile version of this.
The ease of scheduling with the interface gave me an excellent overview. Adding new employees and getting them connected and receiving updates was extremely user friendly.
Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
It’s interface is very user friendly and the design is great. Everything you need to see is displayed and is easily accessible.
I love the template option. I love having seasonal templates for our varying schedules in our brewery.
Great for managing staff, and perfect for managing payroll and labour costs.
Customer service was great and all the features I would be interested to use.
Very happy and very happy with support team as well.
On top of all of that, it integrates with my accounting and POS software so smoothly. 7shifts has saved me so much time and offers the convenience my team truly needed.
It will save you time and money. Seeing sales and labor is great also.
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.
We love this app it helps connect our staff and allows us to see who's working at which location when. Its great for time off requests as well.
I find it hard to mark someone sick in the mobile version of this.
The ease of scheduling with the interface gave me an excellent overview. Adding new employees and getting them connected and receiving updates was extremely user friendly.
Toast POS integration is great. We enjoy being able to have it seamlessly integrated with the point of sale.
I love how easy it is to make my schedule. I love how the days my employees request off show up easily and I can copy and paste schedules that repeat often.
It’s interface is very user friendly and the design is great. Everything you need to see is displayed and is easily accessible.
I love the template option. I love having seasonal templates for our varying schedules in our brewery.
Great for managing staff, and perfect for managing payroll and labour costs.
Customer service was great and all the features I would be interested to use.
Very happy and very happy with support team as well.
On top of all of that, it integrates with my accounting and POS software so smoothly. 7shifts has saved me so much time and offers the convenience my team truly needed.
It will save you time and money. Seeing sales and labor is great also.
Kickserv logo
4.4
373

#1 Most User-Friendly Software to Run a Service Business

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Kickserv users   
+15
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
TimeTap logo
4.5
238

Online appointment scheduling software for any organization.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.6
Pros and Cons from TimeTap users   
avatar
avatar
avatar
+15
This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support.
At times appointments have failed to schedule.
It is a great experience, has increased my appointment booking to almost 100% and love the reminders.
This product perfectly met our scheduling needs. I especially loved the hibernation option, as we are a landscaping service and do not need to schedule appointments year-round.
I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use.
I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice.
AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern.
It is absolutely an amazing, user-friendly and efficient tool to set up appointments. I converted my free trial to paid subscription in few days, and started using it regularly.
This platform has many tools for handling online payments, useful for working with reservations, and has a good system for scheduling events or job interviews.
I loved the price (free for a single user), it was very user-friendly, and made our lab look very professional.
As an online service for timetap planning it is very powerful.
It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.
This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support.
At times appointments have failed to schedule.
It is a great experience, has increased my appointment booking to almost 100% and love the reminders.
This product perfectly met our scheduling needs. I especially loved the hibernation option, as we are a landscaping service and do not need to schedule appointments year-round.
I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use.
I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice.
AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern.
It is absolutely an amazing, user-friendly and efficient tool to set up appointments. I converted my free trial to paid subscription in few days, and started using it regularly.
This platform has many tools for handling online payments, useful for working with reservations, and has a good system for scheduling events or job interviews.
I loved the price (free for a single user), it was very user-friendly, and made our lab look very professional.
As an online service for timetap planning it is very powerful.
It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.
This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support.
At times appointments have failed to schedule.
It is a great experience, has increased my appointment booking to almost 100% and love the reminders.
This product perfectly met our scheduling needs. I especially loved the hibernation option, as we are a landscaping service and do not need to schedule appointments year-round.
I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use.
I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice.
AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern.
It is absolutely an amazing, user-friendly and efficient tool to set up appointments. I converted my free trial to paid subscription in few days, and started using it regularly.
This platform has many tools for handling online payments, useful for working with reservations, and has a good system for scheduling events or job interviews.
I loved the price (free for a single user), it was very user-friendly, and made our lab look very professional.
As an online service for timetap planning it is very powerful.
It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.
Visual Planning logo
4.6
38

Resource management, scheduling, & planning software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Visual Planning users   
avatar
+10
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
Visual Planning is a perfect project management platform which helps to improve collaboration.
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
Very friendly for dev/admin teams. Technical product Support is very good.
The flexibility is the best feature. We can easily create views and displays and customize the software.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
When I Work logo
4.5
1K

Staff scheduling, time tracking, communication & attendance

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from When I Work users   
avatar
avatar
avatar
+15
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
Resource Guru logo
4.7
500

The fast, flexible way to schedule teams and projects

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Resource Guru users   
+15
Resource Guru is extremely easy to use and effective at managing a team. It loads quickly, is super reliable and is our go-to software for managing any project.
It's unfortunate that this tool doesn't link up with our PM tool, Asana. There's no 'undo' button if you accidentally click and drag a booking unknowingly.
Resource Guru is easy to use, and is updated to continue to make the product better for the customer. The repeatable booking function is fantastic.
Updating my work schedule/bookings is no longer a task that I dread.
I love how easy and simple Guru is to use. We spent so many years searching for a tool to fit our needs and only Guru could do what we needed - and better yet, it is so reasonably priced.
Differentiating between confirmed file and unconfirmed files. Unable to sort resources by experience level.
I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.
It's a bit confusing the transition between the normal software and the Beta one.
Resource Guru is great really help keep on top managing your workflow.
I use resource guru in a daily basis and it's crucial for my team organization. The schedule feature is the most important to us and i really like how easy to use it is.
Very easy to use for scheduling my own time and requesting time from others. Easy to navigate, easy to understand how time and projects are represented, and pretty easy to make modifications.
Brilliant, intuitive platform with top class customer support.
Overall, my experience is good. I like the option to email me every morning what is planned for the day.
Ease to use and everyone can get used to, really helps to solve the problems of schedule work. Helpful if you need your work to get more efficient.
Super easy capacity planning - Who does what in which time.
I have implemented Resource Guru to my previous and current working places. Very good value for money.
It is well laid out and provides an excellent visual representation of staff, availability and what they are assigned to do for the near future. Very rapid data entry and manipulation.
We can also integrate to the API to easily see who has free time and surface this through other channels. It also allows the whole company to get a view on who is free and when.
Resource Guru is extremely easy to use and effective at managing a team. It loads quickly, is super reliable and is our go-to software for managing any project.
It's unfortunate that this tool doesn't link up with our PM tool, Asana. There's no 'undo' button if you accidentally click and drag a booking unknowingly.
Resource Guru is easy to use, and is updated to continue to make the product better for the customer. The repeatable booking function is fantastic.
Updating my work schedule/bookings is no longer a task that I dread.
I love how easy and simple Guru is to use. We spent so many years searching for a tool to fit our needs and only Guru could do what we needed - and better yet, it is so reasonably priced.
Differentiating between confirmed file and unconfirmed files. Unable to sort resources by experience level.
I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.
It's a bit confusing the transition between the normal software and the Beta one.
Resource Guru is great really help keep on top managing your workflow.
I use resource guru in a daily basis and it's crucial for my team organization. The schedule feature is the most important to us and i really like how easy to use it is.
Very easy to use for scheduling my own time and requesting time from others. Easy to navigate, easy to understand how time and projects are represented, and pretty easy to make modifications.
Brilliant, intuitive platform with top class customer support.
Overall, my experience is good. I like the option to email me every morning what is planned for the day.
Ease to use and everyone can get used to, really helps to solve the problems of schedule work. Helpful if you need your work to get more efficient.
Super easy capacity planning - Who does what in which time.
I have implemented Resource Guru to my previous and current working places. Very good value for money.
It is well laid out and provides an excellent visual representation of staff, availability and what they are assigned to do for the near future. Very rapid data entry and manipulation.
We can also integrate to the API to easily see who has free time and surface this through other channels. It also allows the whole company to get a view on who is free and when.
Resource Guru is extremely easy to use and effective at managing a team. It loads quickly, is super reliable and is our go-to software for managing any project.
It's unfortunate that this tool doesn't link up with our PM tool, Asana. There's no 'undo' button if you accidentally click and drag a booking unknowingly.
Resource Guru is easy to use, and is updated to continue to make the product better for the customer. The repeatable booking function is fantastic.
Updating my work schedule/bookings is no longer a task that I dread.
I love how easy and simple Guru is to use. We spent so many years searching for a tool to fit our needs and only Guru could do what we needed - and better yet, it is so reasonably priced.
Differentiating between confirmed file and unconfirmed files. Unable to sort resources by experience level.
I like how easy and quickly the support team are there to assist when needed. I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.
It's a bit confusing the transition between the normal software and the Beta one.
Resource Guru is great really help keep on top managing your workflow.
I use resource guru in a daily basis and it's crucial for my team organization. The schedule feature is the most important to us and i really like how easy to use it is.
Very easy to use for scheduling my own time and requesting time from others. Easy to navigate, easy to understand how time and projects are represented, and pretty easy to make modifications.
Brilliant, intuitive platform with top class customer support.
Overall, my experience is good. I like the option to email me every morning what is planned for the day.
Ease to use and everyone can get used to, really helps to solve the problems of schedule work. Helpful if you need your work to get more efficient.
Super easy capacity planning - Who does what in which time.
I have implemented Resource Guru to my previous and current working places. Very good value for money.
It is well laid out and provides an excellent visual representation of staff, availability and what they are assigned to do for the near future. Very rapid data entry and manipulation.
We can also integrate to the API to easily see who has free time and surface this through other channels. It also allows the whole company to get a view on who is free and when.
ServiceTitan logo
4.4
220

Management Software for Service Contractors.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.2
Pros and Cons from ServiceTitan users   
avatar
avatar
+15
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
The sales person was clueless about what the software was, what it actually does.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
Robust Software for the Plumbing/Building/HVAC industry.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
The sales person was clueless about what the software was, what it actually does.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
Robust Software for the Plumbing/Building/HVAC industry.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
The sales person was clueless about what the software was, what it actually does.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
Robust Software for the Plumbing/Building/HVAC industry.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
Peek Pro logo
4.7
769

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
Calendly logo

Calendly

4.7
3.4K

The world's #1 meeting & appointment scheduling platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Calendly users   
avatar
+15
The ability to control your calendar is second to none, add that to some great integrations like with Zoom and it is really a great productivity tool. Easily add a widget to any webpage.
Disappointed with this and strongly recommend against going down this road. The Outlook integration is broken, the patch does not work.
I love how easy it is for me to be able to send a link to clients for them to schedule an appointment to speak with me. It's very customizable, and connects seamlessly with Google calendar.
Honestly cant think of much to dislike. The only thing that comes to mind is that sometimes the app that is supposed to sync my outlook calendar with my Calendly will crash for no reason.
I love this product -- one of the handful I am so happy to pay for. It saves me so much time scheduling meetings, and I love the customization and automation.
I got a little confused at one point when people were unable to schedule time with me because the time for the appointment was too close to the time of scheduling.
This is great for scheduling training and other types of important items. I really enjoyed how quickly you could merge this with an e-mail and send out.
When I started using it, the lack of zoom integration in their free plan was a bummer.
Calendly is the best time scheduling app in terms of ease of use and a smooth notification process. It works best for you and whoever is the recipient of your calendar appointments.
I liked the ability to schedule meetings with the calendar and the ability to share it with others to schedule on your calendar without having to have outlook or google calendar.
In general, setting aside the previous comments has been a good and useful tool. I think in combination with a kind of Doodle system could be great.
My overall experience with Calendly is excellent. It is an amazing to automatically create schedules during the week.
I loved the simplicity of it. I've used it multiple times to schedule meetings with people outside of my company and it's been so easy and user friendly to use.
Great to have zoom integration with the free trial. Calendar integration was very useful for automatically adding the confirmed meeting to my calendar.
I like the fact that Calendly works well with Zoom. I found Calendly's tech support to be outstanding.
I love that this is very budget-friendly option for people who are trying to schedule their clients and want to safe time and money alltogther.
It's so easy for everyone to get started and the pricing is amazing for the value you get. A must for anyone who struggles to arrange meetings over emails.
Overall the experience is good. We've contacted their customer support with questions a few times and always got what we needed.
The ability to control your calendar is second to none, add that to some great integrations like with Zoom and it is really a great productivity tool. Easily add a widget to any webpage.
Disappointed with this and strongly recommend against going down this road. The Outlook integration is broken, the patch does not work.
I love how easy it is for me to be able to send a link to clients for them to schedule an appointment to speak with me. It's very customizable, and connects seamlessly with Google calendar.
Honestly cant think of much to dislike. The only thing that comes to mind is that sometimes the app that is supposed to sync my outlook calendar with my Calendly will crash for no reason.
I love this product -- one of the handful I am so happy to pay for. It saves me so much time scheduling meetings, and I love the customization and automation.
I got a little confused at one point when people were unable to schedule time with me because the time for the appointment was too close to the time of scheduling.
This is great for scheduling training and other types of important items. I really enjoyed how quickly you could merge this with an e-mail and send out.
When I started using it, the lack of zoom integration in their free plan was a bummer.
Calendly is the best time scheduling app in terms of ease of use and a smooth notification process. It works best for you and whoever is the recipient of your calendar appointments.
I liked the ability to schedule meetings with the calendar and the ability to share it with others to schedule on your calendar without having to have outlook or google calendar.
In general, setting aside the previous comments has been a good and useful tool. I think in combination with a kind of Doodle system could be great.
My overall experience with Calendly is excellent. It is an amazing to automatically create schedules during the week.
I loved the simplicity of it. I've used it multiple times to schedule meetings with people outside of my company and it's been so easy and user friendly to use.
Great to have zoom integration with the free trial. Calendar integration was very useful for automatically adding the confirmed meeting to my calendar.
I like the fact that Calendly works well with Zoom. I found Calendly's tech support to be outstanding.
I love that this is very budget-friendly option for people who are trying to schedule their clients and want to safe time and money alltogther.
It's so easy for everyone to get started and the pricing is amazing for the value you get. A must for anyone who struggles to arrange meetings over emails.
Overall the experience is good. We've contacted their customer support with questions a few times and always got what we needed.
The ability to control your calendar is second to none, add that to some great integrations like with Zoom and it is really a great productivity tool. Easily add a widget to any webpage.
Disappointed with this and strongly recommend against going down this road. The Outlook integration is broken, the patch does not work.
I love how easy it is for me to be able to send a link to clients for them to schedule an appointment to speak with me. It's very customizable, and connects seamlessly with Google calendar.
Honestly cant think of much to dislike. The only thing that comes to mind is that sometimes the app that is supposed to sync my outlook calendar with my Calendly will crash for no reason.
I love this product -- one of the handful I am so happy to pay for. It saves me so much time scheduling meetings, and I love the customization and automation.
I got a little confused at one point when people were unable to schedule time with me because the time for the appointment was too close to the time of scheduling.
This is great for scheduling training and other types of important items. I really enjoyed how quickly you could merge this with an e-mail and send out.
When I started using it, the lack of zoom integration in their free plan was a bummer.
Calendly is the best time scheduling app in terms of ease of use and a smooth notification process. It works best for you and whoever is the recipient of your calendar appointments.
I liked the ability to schedule meetings with the calendar and the ability to share it with others to schedule on your calendar without having to have outlook or google calendar.
In general, setting aside the previous comments has been a good and useful tool. I think in combination with a kind of Doodle system could be great.
My overall experience with Calendly is excellent. It is an amazing to automatically create schedules during the week.
I loved the simplicity of it. I've used it multiple times to schedule meetings with people outside of my company and it's been so easy and user friendly to use.
Great to have zoom integration with the free trial. Calendar integration was very useful for automatically adding the confirmed meeting to my calendar.
I like the fact that Calendly works well with Zoom. I found Calendly's tech support to be outstanding.
I love that this is very budget-friendly option for people who are trying to schedule their clients and want to safe time and money alltogther.
It's so easy for everyone to get started and the pricing is amazing for the value you get. A must for anyone who struggles to arrange meetings over emails.
Overall the experience is good. We've contacted their customer support with questions a few times and always got what we needed.
Nowsta logo
4.9
245

Workforce management tool to handle payroll & work shifts

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Nowsta users   
+15
I love how user friendly and easy to use it it. The customer service is great-- shout out to Aimee.
When an event cancels or postpones, it is difficult to remove it from the system. I've had the software reinstate staff when I went through and deleted them.
It has made that we can increase our volume tenfold whilst maintaining superb quality. It has reduced some tedious tasks like payroll into easy to use functions.
There have been periods of wicked bugginess that blocked use on a number of peoples devices.
Our Ops Director loves the ease of forecasting and entering scheduling details and the seamless way it communicates to our staff.
It took me forever to do. With Nowsta, everything is right in the app and it cuts the time in half.
Really like how you're able to have templates for shifts and I can plan out my schedule ahead of time. I also enjoy the layout of the sidebar, and the nice colour scheme a lot.
Not much, really, but if I had to pick something ... no two way communication - staff can't reply to announcements.
We love how Nowsta integrates with our Curate software. We appreciate all of the information that we are able to plug-into each event.
Amazing - their customer service is top notch and very much appreciated.
I like the functionality of the software. It is so easy to use and user friendly.
The customer serivce goes above and beyond of what I was expecting, it is great to know that if we have any questions or issues support is right there is help us out and not waste any time.
Its ease of use and price point were perfect for my company.
I love how much time it saves me and it is pretty easy to navigate.
It's easy to use and user friendly if you need to pull reporting or other information and it's easy for our staff to use and integrate into their schedules and lives.
Nowsta has been a wonderful and needed investment.
I love how easy it was to get started and organize our events.
Nowsta allows me to do all of this and more, quickly and easily. That’s what I enjoy most.
I love how user friendly and easy to use it it. The customer service is great-- shout out to Aimee.
When an event cancels or postpones, it is difficult to remove it from the system. I've had the software reinstate staff when I went through and deleted them.
It has made that we can increase our volume tenfold whilst maintaining superb quality. It has reduced some tedious tasks like payroll into easy to use functions.
There have been periods of wicked bugginess that blocked use on a number of peoples devices.
Our Ops Director loves the ease of forecasting and entering scheduling details and the seamless way it communicates to our staff.
It took me forever to do. With Nowsta, everything is right in the app and it cuts the time in half.
Really like how you're able to have templates for shifts and I can plan out my schedule ahead of time. I also enjoy the layout of the sidebar, and the nice colour scheme a lot.
Not much, really, but if I had to pick something ... no two way communication - staff can't reply to announcements.
We love how Nowsta integrates with our Curate software. We appreciate all of the information that we are able to plug-into each event.
Amazing - their customer service is top notch and very much appreciated.
I like the functionality of the software. It is so easy to use and user friendly.
The customer serivce goes above and beyond of what I was expecting, it is great to know that if we have any questions or issues support is right there is help us out and not waste any time.
Its ease of use and price point were perfect for my company.
I love how much time it saves me and it is pretty easy to navigate.
It's easy to use and user friendly if you need to pull reporting or other information and it's easy for our staff to use and integrate into their schedules and lives.
Nowsta has been a wonderful and needed investment.
I love how easy it was to get started and organize our events.
Nowsta allows me to do all of this and more, quickly and easily. That’s what I enjoy most.
I love how user friendly and easy to use it it. The customer service is great-- shout out to Aimee.
When an event cancels or postpones, it is difficult to remove it from the system. I've had the software reinstate staff when I went through and deleted them.
It has made that we can increase our volume tenfold whilst maintaining superb quality. It has reduced some tedious tasks like payroll into easy to use functions.
There have been periods of wicked bugginess that blocked use on a number of peoples devices.
Our Ops Director loves the ease of forecasting and entering scheduling details and the seamless way it communicates to our staff.
It took me forever to do. With Nowsta, everything is right in the app and it cuts the time in half.
Really like how you're able to have templates for shifts and I can plan out my schedule ahead of time. I also enjoy the layout of the sidebar, and the nice colour scheme a lot.
Not much, really, but if I had to pick something ... no two way communication - staff can't reply to announcements.
We love how Nowsta integrates with our Curate software. We appreciate all of the information that we are able to plug-into each event.
Amazing - their customer service is top notch and very much appreciated.
I like the functionality of the software. It is so easy to use and user friendly.
The customer serivce goes above and beyond of what I was expecting, it is great to know that if we have any questions or issues support is right there is help us out and not waste any time.
Its ease of use and price point were perfect for my company.
I love how much time it saves me and it is pretty easy to navigate.
It's easy to use and user friendly if you need to pull reporting or other information and it's easy for our staff to use and integrate into their schedules and lives.
Nowsta has been a wonderful and needed investment.
I love how easy it was to get started and organize our events.
Nowsta allows me to do all of this and more, quickly and easily. That’s what I enjoy most.
WhenToWork logo
4.5
111

Online employee scheduling with native mobile apps

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from WhenToWork users   
avatar
avatar
avatar
+15
The user interface improved while I used it and I liked the visualization to help with scheduling. It allowed for you to paint the different priorities which was very helpful.
It randomly signs me out frequently and it's a bit annoying to have to log back in.
The pricing structure is very friendly and very affordable for businesses. For teams that have at least 20 employees and are shift based and have trades, this tool is a dream come true.
Getting set up on the program is a bit confusing.
It's great because they have an app and you can also access it via a website, and the app is user friendly.
No automatic book on/off. No automatic alerts when someone isnt on shift.
Multiple locations with shared shifts as well as multiple entirely separate locations are supported for easy expansion and better pricing options.
We have found that less people "call out sick" once this software was implemented.
Ease of access to my schedule as well as other staff members. The ability to request days off and /or trade days is very easy with the software.
Liked the ease of viewing your schedules on the app.
The software is great for scheduling shifts. This is a very empowering software because it allows students the option to pick up work shifts, place them on the trade board for others to pick-up.
Community building between workers. Great options to exchange shifts and comunications.
Easy to set up and get going quickly, excellent customer support.
Its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts.
The tradeboard options are also helpful. Integration with Google calendar made it easy to keep track of my schedule.
Great Product for College Residence Hall Desk.
Overall easy to use and integrated with the team very well.
Has its advantages, but outdated interface overall.
The user interface improved while I used it and I liked the visualization to help with scheduling. It allowed for you to paint the different priorities which was very helpful.
It randomly signs me out frequently and it's a bit annoying to have to log back in.
The pricing structure is very friendly and very affordable for businesses. For teams that have at least 20 employees and are shift based and have trades, this tool is a dream come true.
Getting set up on the program is a bit confusing.
It's great because they have an app and you can also access it via a website, and the app is user friendly.
No automatic book on/off. No automatic alerts when someone isnt on shift.
Multiple locations with shared shifts as well as multiple entirely separate locations are supported for easy expansion and better pricing options.
We have found that less people "call out sick" once this software was implemented.
Ease of access to my schedule as well as other staff members. The ability to request days off and /or trade days is very easy with the software.
Liked the ease of viewing your schedules on the app.
The software is great for scheduling shifts. This is a very empowering software because it allows students the option to pick up work shifts, place them on the trade board for others to pick-up.
Community building between workers. Great options to exchange shifts and comunications.
Easy to set up and get going quickly, excellent customer support.
Its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts.
The tradeboard options are also helpful. Integration with Google calendar made it easy to keep track of my schedule.
Great Product for College Residence Hall Desk.
Overall easy to use and integrated with the team very well.
Has its advantages, but outdated interface overall.
The user interface improved while I used it and I liked the visualization to help with scheduling. It allowed for you to paint the different priorities which was very helpful.
It randomly signs me out frequently and it's a bit annoying to have to log back in.
The pricing structure is very friendly and very affordable for businesses. For teams that have at least 20 employees and are shift based and have trades, this tool is a dream come true.
Getting set up on the program is a bit confusing.
It's great because they have an app and you can also access it via a website, and the app is user friendly.
No automatic book on/off. No automatic alerts when someone isnt on shift.
Multiple locations with shared shifts as well as multiple entirely separate locations are supported for easy expansion and better pricing options.
We have found that less people "call out sick" once this software was implemented.
Ease of access to my schedule as well as other staff members. The ability to request days off and /or trade days is very easy with the software.
Liked the ease of viewing your schedules on the app.
The software is great for scheduling shifts. This is a very empowering software because it allows students the option to pick up work shifts, place them on the trade board for others to pick-up.
Community building between workers. Great options to exchange shifts and comunications.
Easy to set up and get going quickly, excellent customer support.
Its just so easy to use once everyones set up! really liked the text function and allowing people to be notified of available shifts.
The tradeboard options are also helpful. Integration with Google calendar made it easy to keep track of my schedule.
Great Product for College Residence Hall Desk.
Overall easy to use and integrated with the team very well.
Has its advantages, but outdated interface overall.
EasyShifts logo
4.6
43

Staff Scheduling Made Easy

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.7
Pros and Cons from EasyShifts users   
+11
It has been an amazing upgrade from paper. The employees also enjoy the power to control their options of picking up open shifts because they can see them on their own.
I put my shift up for grabs becauase this dumb app is so dumb.
What I like most about EasyShifts is how easy it is to use. I find it very user friendly and easy to make any corrections, if needed.
Can not change absences, correct them. We have staff that may get things worked out and come in or make mistakes and need to modify the call in.
I like that the software is accessible through a mobile app which makes it very user friendly for my staff who only have access to smart phones.
This software has really cut down on the hours spent by my manager in completing payroll and scheduling.
Staff love access to their schedule and to have the ability to change their schedule when needed.
I don't really have any cons, so I'll just keep typing.
The support team at EasyShift has been very responsive and helpful. I wish we would have started using it sooner.
My overall experience with EasyShifts has been great. It is very easy to add/remove schedules as well as add/remove staff and for the staff to use to schedule themselves.
Overally this has been a huge improvement from our paper calendar. It is easy for emplyoees to see the open shifts and pick them up.
The templates are built and you just make any changes or edits to the template versus re-doing the whole thing. I love that employees can access from their phones, home or at work.
This software is user friendly. It is easy to teach others how to navigate and has many options on receiving new messages.
Customer service reps respond quickly and are a huge help.
It has been an amazing upgrade from paper. The employees also enjoy the power to control their options of picking up open shifts because they can see them on their own.
I put my shift up for grabs becauase this dumb app is so dumb.
What I like most about EasyShifts is how easy it is to use. I find it very user friendly and easy to make any corrections, if needed.
Can not change absences, correct them. We have staff that may get things worked out and come in or make mistakes and need to modify the call in.
I like that the software is accessible through a mobile app which makes it very user friendly for my staff who only have access to smart phones.
This software has really cut down on the hours spent by my manager in completing payroll and scheduling.
Staff love access to their schedule and to have the ability to change their schedule when needed.
I don't really have any cons, so I'll just keep typing.
The support team at EasyShift has been very responsive and helpful. I wish we would have started using it sooner.
My overall experience with EasyShifts has been great. It is very easy to add/remove schedules as well as add/remove staff and for the staff to use to schedule themselves.
Overally this has been a huge improvement from our paper calendar. It is easy for emplyoees to see the open shifts and pick them up.
The templates are built and you just make any changes or edits to the template versus re-doing the whole thing. I love that employees can access from their phones, home or at work.
This software is user friendly. It is easy to teach others how to navigate and has many options on receiving new messages.
Customer service reps respond quickly and are a huge help.
It has been an amazing upgrade from paper. The employees also enjoy the power to control their options of picking up open shifts because they can see them on their own.
I put my shift up for grabs becauase this dumb app is so dumb.
What I like most about EasyShifts is how easy it is to use. I find it very user friendly and easy to make any corrections, if needed.
Can not change absences, correct them. We have staff that may get things worked out and come in or make mistakes and need to modify the call in.
I like that the software is accessible through a mobile app which makes it very user friendly for my staff who only have access to smart phones.
This software has really cut down on the hours spent by my manager in completing payroll and scheduling.
Staff love access to their schedule and to have the ability to change their schedule when needed.
I don't really have any cons, so I'll just keep typing.
The support team at EasyShift has been very responsive and helpful. I wish we would have started using it sooner.
My overall experience with EasyShifts has been great. It is very easy to add/remove schedules as well as add/remove staff and for the staff to use to schedule themselves.
Overally this has been a huge improvement from our paper calendar. It is easy for emplyoees to see the open shifts and pick them up.
The templates are built and you just make any changes or edits to the template versus re-doing the whole thing. I love that employees can access from their phones, home or at work.
This software is user friendly. It is easy to teach others how to navigate and has many options on receiving new messages.
Customer service reps respond quickly and are a huge help.
Goldie logo
4.8
898

Appointment scheduling for beauty and fitness professionals

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Goldie users   
+15
I love the product, it's easy to use and integration with the calendar is amazing, people booking at all hours is fantastic.
A few days ago It sent two reminders to two clients that didn't correlate to the appointments in the calendar. This meant two lost appointments, loss of $300 and having to reschedule clients.
I really love this app, I like it even more since I attached the software to Instagram. Love it, really easy to use.
The fact it freeZes a lot and I’m always having to update constantly. Clients also have trouble booking and I have to do it manually.
It’s a great app , can be better I have a few ideas that I will share if u like , I start right at the beginning and I love it.
I don't yet have any features that are missing to list.
I love the ease and flexibility. I love the current features and look forward to more useful features to be added.
I understand you're probably trying to use colour to brand consistently, but Green is such an aggressive, off putting colour for people.
I have used this software for nearly 6 years now and it is a great asset to my business and I love that now you can put holidays and personal events in their as well.
You also have a wonderful team of people like [SENSITIVE CONTENT] who are very helpful anytime there’s an issue.
Easy friendly and adaptable to any kind of business. The message reminders are great to avoid no Shows and are also a great strategy to promote your services sending and offer or discount.
What I like most about Appointfix is the app's ease, convenience, and functionality. It is easy to use and intuitive, making it easy to implement from the start.
As a small business I appreciate that Appointfix has free version which is sufficient to be used as a basic booking system. I am very happy with the product and customer service.
Ve been very happy with the app. Thank you for making it so easy to use.
My overall experience has been good. You have great customer service.
Easy to use and quick booking. Customers love the reminders and ease if scheduling.
Ease of use and ease of integration into my business.
However there is lots of pro's about the aplication. Also the constant improvments and costumer relationship is great.
I love the product, it's easy to use and integration with the calendar is amazing, people booking at all hours is fantastic.
A few days ago It sent two reminders to two clients that didn't correlate to the appointments in the calendar. This meant two lost appointments, loss of $300 and having to reschedule clients.
I really love this app, I like it even more since I attached the software to Instagram. Love it, really easy to use.
The fact it freeZes a lot and I’m always having to update constantly. Clients also have trouble booking and I have to do it manually.
It’s a great app , can be better I have a few ideas that I will share if u like , I start right at the beginning and I love it.
I don't yet have any features that are missing to list.
I love the ease and flexibility. I love the current features and look forward to more useful features to be added.
I understand you're probably trying to use colour to brand consistently, but Green is such an aggressive, off putting colour for people.
I have used this software for nearly 6 years now and it is a great asset to my business and I love that now you can put holidays and personal events in their as well.
You also have a wonderful team of people like [SENSITIVE CONTENT] who are very helpful anytime there’s an issue.
Easy friendly and adaptable to any kind of business. The message reminders are great to avoid no Shows and are also a great strategy to promote your services sending and offer or discount.
What I like most about Appointfix is the app's ease, convenience, and functionality. It is easy to use and intuitive, making it easy to implement from the start.
As a small business I appreciate that Appointfix has free version which is sufficient to be used as a basic booking system. I am very happy with the product and customer service.
Ve been very happy with the app. Thank you for making it so easy to use.
My overall experience has been good. You have great customer service.
Easy to use and quick booking. Customers love the reminders and ease if scheduling.
Ease of use and ease of integration into my business.
However there is lots of pro's about the aplication. Also the constant improvments and costumer relationship is great.
I love the product, it's easy to use and integration with the calendar is amazing, people booking at all hours is fantastic.
A few days ago It sent two reminders to two clients that didn't correlate to the appointments in the calendar. This meant two lost appointments, loss of $300 and having to reschedule clients.
I really love this app, I like it even more since I attached the software to Instagram. Love it, really easy to use.
The fact it freeZes a lot and I’m always having to update constantly. Clients also have trouble booking and I have to do it manually.
It’s a great app , can be better I have a few ideas that I will share if u like , I start right at the beginning and I love it.
I don't yet have any features that are missing to list.
I love the ease and flexibility. I love the current features and look forward to more useful features to be added.
I understand you're probably trying to use colour to brand consistently, but Green is such an aggressive, off putting colour for people.
I have used this software for nearly 6 years now and it is a great asset to my business and I love that now you can put holidays and personal events in their as well.
You also have a wonderful team of people like [SENSITIVE CONTENT] who are very helpful anytime there’s an issue.
Easy friendly and adaptable to any kind of business. The message reminders are great to avoid no Shows and are also a great strategy to promote your services sending and offer or discount.
What I like most about Appointfix is the app's ease, convenience, and functionality. It is easy to use and intuitive, making it easy to implement from the start.
As a small business I appreciate that Appointfix has free version which is sufficient to be used as a basic booking system. I am very happy with the product and customer service.
Ve been very happy with the app. Thank you for making it so easy to use.
My overall experience has been good. You have great customer service.
Easy to use and quick booking. Customers love the reminders and ease if scheduling.
Ease of use and ease of integration into my business.
However there is lots of pro's about the aplication. Also the constant improvments and costumer relationship is great.
QGenda logo
3.6
25

Cloud-based physician scheduling software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.3
    Ease of use
    3.6
    Features
    3.7
    Customer support
    3.8
Pros and Cons from QGenda users   
+11
QGenda allows for seamless access to an up to the minute version of the schedule for all users on any smart device/computer. The transparency & flexibility this has allowed our staff is great.
The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program.
Friendly & helpful customer support team; Resceptive to your concerns/ideas for ideal improvements; Good product.
No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic.
Through the use of QGenda's powerful suite of features, we have been able to achieve greater efficiency, productivity, and accuracy across our operations.
Terrible user interface, incredibly convoluted commands for simple actions.
In terms of integration, QGenda has been able to seamlessly integrate with our existing business processes, which has helped us to achieve greater efficiency and productivity.
Their app is useless even by their own admission.
Great scheduling and time management software in a familiar format that's now pretty much the industry standard- Very reliable sync features with different calendar software.
If you didn't work on the software 8 hours a day you would never know how to use it. It was a disaster with our staff member who was more versed on it took a vacation.
Do yourself a favor and work with them. Your life will be better for it and you'll generate more revenue and be able to focus on more high value parts of your business by doing so.
I find QGenda easy to use, easy to read and support is fantastic.
The waste of money is great because you don't have to wonder if you getting anything for your money, you don't.
Pretty easy access from both desktop and mobile. Calendar integration works well.
QGenda allows for seamless access to an up to the minute version of the schedule for all users on any smart device/computer. The transparency & flexibility this has allowed our staff is great.
The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program.
Friendly & helpful customer support team; Resceptive to your concerns/ideas for ideal improvements; Good product.
No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic.
Through the use of QGenda's powerful suite of features, we have been able to achieve greater efficiency, productivity, and accuracy across our operations.
Terrible user interface, incredibly convoluted commands for simple actions.
In terms of integration, QGenda has been able to seamlessly integrate with our existing business processes, which has helped us to achieve greater efficiency and productivity.
Their app is useless even by their own admission.
Great scheduling and time management software in a familiar format that's now pretty much the industry standard- Very reliable sync features with different calendar software.
If you didn't work on the software 8 hours a day you would never know how to use it. It was a disaster with our staff member who was more versed on it took a vacation.
Do yourself a favor and work with them. Your life will be better for it and you'll generate more revenue and be able to focus on more high value parts of your business by doing so.
I find QGenda easy to use, easy to read and support is fantastic.
The waste of money is great because you don't have to wonder if you getting anything for your money, you don't.
Pretty easy access from both desktop and mobile. Calendar integration works well.
QGenda allows for seamless access to an up to the minute version of the schedule for all users on any smart device/computer. The transparency & flexibility this has allowed our staff is great.
The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program.
Friendly & helpful customer support team; Resceptive to your concerns/ideas for ideal improvements; Good product.
No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic.
Through the use of QGenda's powerful suite of features, we have been able to achieve greater efficiency, productivity, and accuracy across our operations.
Terrible user interface, incredibly convoluted commands for simple actions.
In terms of integration, QGenda has been able to seamlessly integrate with our existing business processes, which has helped us to achieve greater efficiency and productivity.
Their app is useless even by their own admission.
Great scheduling and time management software in a familiar format that's now pretty much the industry standard- Very reliable sync features with different calendar software.
If you didn't work on the software 8 hours a day you would never know how to use it. It was a disaster with our staff member who was more versed on it took a vacation.
Do yourself a favor and work with them. Your life will be better for it and you'll generate more revenue and be able to focus on more high value parts of your business by doing so.
I find QGenda easy to use, easy to read and support is fantastic.
The waste of money is great because you don't have to wonder if you getting anything for your money, you don't.
Pretty easy access from both desktop and mobile. Calendar integration works well.
Ministry Scheduler Pro logo
4.7
39

Take the pain out of ministry scheduling.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Ministry Scheduler Pro users   
avatar
+13
The integration process was easy, almost instant. Ministers reacted very positively to the interactivity of the program, appreciating the ease of requesting and sub and filling a position.
I dislike it when a schedule does not include all available ministers and I have to rearrange assignments.
Ministry Scheduler Pro is a great application to organize and keep our ministries focused. It is easy to use and user friendly.
Emailing people each week and then learning their plans had changed - and I had to then email a group to determine who might be able to fill in was time-consuming and frustrating.
Every interaction with the Support team was great. Our issues were always solved in a timely manner and they took the time to understand our setup and provide sustainable solutions.
No comment at this time. Perhaps this survey as it is not allowing me to submit.
The most useful feature is the ability for volunteers to request and accept substitutes, as well as to sign up for open positions, on their own.
I can't thing of anything I don't like about the software.
Everyone I worked with at MSP support was friendly, patient, professional and extremely helpful. Further, they promptly answered my questions so that i could set up an optimal system for our parish.
The ease of learning and using MSP. The customer-service support is excellent.
The software has many great features which allow me to customize or taylor it to our particular needs and requirements.
The biggest reason I recommended this software was to help with sub requests.
Excellent Volunteer Scheduling Management System for Active Churches.
The automatic reminders and the ease of use are critical. MSP offers an integrated solution where you can either auto schedule or use the simple to use phone app.
Un-checking the Inactive status allows them to schedule again - quick & easy. It's highly customizable with Custom Fields and screen layout options.
It allows us to schedule volunteer positions for Sunday worship. Our members began using it without too steep of a learning curve.
The integration process was easy, almost instant. Ministers reacted very positively to the interactivity of the program, appreciating the ease of requesting and sub and filling a position.
I dislike it when a schedule does not include all available ministers and I have to rearrange assignments.
Ministry Scheduler Pro is a great application to organize and keep our ministries focused. It is easy to use and user friendly.
Emailing people each week and then learning their plans had changed - and I had to then email a group to determine who might be able to fill in was time-consuming and frustrating.
Every interaction with the Support team was great. Our issues were always solved in a timely manner and they took the time to understand our setup and provide sustainable solutions.
No comment at this time. Perhaps this survey as it is not allowing me to submit.
The most useful feature is the ability for volunteers to request and accept substitutes, as well as to sign up for open positions, on their own.
I can't thing of anything I don't like about the software.
Everyone I worked with at MSP support was friendly, patient, professional and extremely helpful. Further, they promptly answered my questions so that i could set up an optimal system for our parish.
The ease of learning and using MSP. The customer-service support is excellent.
The software has many great features which allow me to customize or taylor it to our particular needs and requirements.
The biggest reason I recommended this software was to help with sub requests.
Excellent Volunteer Scheduling Management System for Active Churches.
The automatic reminders and the ease of use are critical. MSP offers an integrated solution where you can either auto schedule or use the simple to use phone app.
Un-checking the Inactive status allows them to schedule again - quick & easy. It's highly customizable with Custom Fields and screen layout options.
It allows us to schedule volunteer positions for Sunday worship. Our members began using it without too steep of a learning curve.
The integration process was easy, almost instant. Ministers reacted very positively to the interactivity of the program, appreciating the ease of requesting and sub and filling a position.
I dislike it when a schedule does not include all available ministers and I have to rearrange assignments.
Ministry Scheduler Pro is a great application to organize and keep our ministries focused. It is easy to use and user friendly.
Emailing people each week and then learning their plans had changed - and I had to then email a group to determine who might be able to fill in was time-consuming and frustrating.
Every interaction with the Support team was great. Our issues were always solved in a timely manner and they took the time to understand our setup and provide sustainable solutions.
No comment at this time. Perhaps this survey as it is not allowing me to submit.
The most useful feature is the ability for volunteers to request and accept substitutes, as well as to sign up for open positions, on their own.
I can't thing of anything I don't like about the software.
Everyone I worked with at MSP support was friendly, patient, professional and extremely helpful. Further, they promptly answered my questions so that i could set up an optimal system for our parish.
The ease of learning and using MSP. The customer-service support is excellent.
The software has many great features which allow me to customize or taylor it to our particular needs and requirements.
The biggest reason I recommended this software was to help with sub requests.
Excellent Volunteer Scheduling Management System for Active Churches.
The automatic reminders and the ease of use are critical. MSP offers an integrated solution where you can either auto schedule or use the simple to use phone app.
Un-checking the Inactive status allows them to schedule again - quick & easy. It's highly customizable with Custom Fields and screen layout options.
It allows us to schedule volunteer positions for Sunday worship. Our members began using it without too steep of a learning curve.
Volunteer Scheduler Pro logo
4.7
6

Empower your volunteers.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Volunteer Scheduler Pro users   
No pros & cons found
Forecast logo
4.1
25

Team time planning & scheduling solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.1
    Features
    4.0
    Customer support
    4.1
Pros and Cons from Forecast users   
avatar
avatar
avatar
+12
As a fan of Harvest, I find that working with Harvest forecast is just as easy to use. This is a great tool for anyone who doesn't have a forecaster built into their project management software.
The product has many fundamental flaws. For example, if you charge a deposit for a project via Forecast, it doesn’t actually credit the deposit against completed work.
I use this daily for scheduling projects and forecasting who will be available to work on what in the company. This is a great price of software...the subtle micro-interactions are a nice touch.
An early beta product that doesn’t work, with a premium product price and arrogant culture.
Overall, it's a very helpful tool that keeps our business running. I think it's a great tool and would recommend to others.
That also means we can prevent time collisions for project planning purposes and figure out where we went wrong if timelines are missed.
I liked that this was integrated with Harvest when we were using Harvest. It made it super easy to use.
We use Forecast with Harvest to suck in projects and schedule the work our creatives will be working on. It serves as a pipeline so we know who's busy and who's got capacity.
I really like how it connects together, when I am working on a task, I can just choose that specific tasks, without me writing it. Also I like that it is an app.
Both Forecast and Harvest are good - but the integration is horrible.
Forecast was probably the best innovation from Harvest in recent years.
Forecast (and its partner Harvest) make for a powerful program that can assist in planning any work that requires team effort. The process is easy, the interface readily understandable.
The management of the applications is easy and intuitive, set up is quick and team management is as easy as clicking or dragging.
Easy to use, simple interface. Clear colour coding allows for easy project scheduling.
Moreover the integration to our Harvest itself (a time tracker) makes this much more powerful than a classic project management tool.
As a fan of Harvest, I find that working with Harvest forecast is just as easy to use. This is a great tool for anyone who doesn't have a forecaster built into their project management software.
The product has many fundamental flaws. For example, if you charge a deposit for a project via Forecast, it doesn’t actually credit the deposit against completed work.
I use this daily for scheduling projects and forecasting who will be available to work on what in the company. This is a great price of software...the subtle micro-interactions are a nice touch.
An early beta product that doesn’t work, with a premium product price and arrogant culture.
Overall, it's a very helpful tool that keeps our business running. I think it's a great tool and would recommend to others.
That also means we can prevent time collisions for project planning purposes and figure out where we went wrong if timelines are missed.
I liked that this was integrated with Harvest when we were using Harvest. It made it super easy to use.
We use Forecast with Harvest to suck in projects and schedule the work our creatives will be working on. It serves as a pipeline so we know who's busy and who's got capacity.
I really like how it connects together, when I am working on a task, I can just choose that specific tasks, without me writing it. Also I like that it is an app.
Both Forecast and Harvest are good - but the integration is horrible.
Forecast was probably the best innovation from Harvest in recent years.
Forecast (and its partner Harvest) make for a powerful program that can assist in planning any work that requires team effort. The process is easy, the interface readily understandable.
The management of the applications is easy and intuitive, set up is quick and team management is as easy as clicking or dragging.
Easy to use, simple interface. Clear colour coding allows for easy project scheduling.
Moreover the integration to our Harvest itself (a time tracker) makes this much more powerful than a classic project management tool.
As a fan of Harvest, I find that working with Harvest forecast is just as easy to use. This is a great tool for anyone who doesn't have a forecaster built into their project management software.
The product has many fundamental flaws. For example, if you charge a deposit for a project via Forecast, it doesn’t actually credit the deposit against completed work.
I use this daily for scheduling projects and forecasting who will be available to work on what in the company. This is a great price of software...the subtle micro-interactions are a nice touch.
An early beta product that doesn’t work, with a premium product price and arrogant culture.
Overall, it's a very helpful tool that keeps our business running. I think it's a great tool and would recommend to others.
That also means we can prevent time collisions for project planning purposes and figure out where we went wrong if timelines are missed.
I liked that this was integrated with Harvest when we were using Harvest. It made it super easy to use.
We use Forecast with Harvest to suck in projects and schedule the work our creatives will be working on. It serves as a pipeline so we know who's busy and who's got capacity.
I really like how it connects together, when I am working on a task, I can just choose that specific tasks, without me writing it. Also I like that it is an app.
Both Forecast and Harvest are good - but the integration is horrible.
Forecast was probably the best innovation from Harvest in recent years.
Forecast (and its partner Harvest) make for a powerful program that can assist in planning any work that requires team effort. The process is easy, the interface readily understandable.
The management of the applications is easy and intuitive, set up is quick and team management is as easy as clicking or dragging.
Easy to use, simple interface. Clear colour coding allows for easy project scheduling.
Moreover the integration to our Harvest itself (a time tracker) makes this much more powerful than a classic project management tool.
Service Fusion logo
4.3
198

Easy. Powerful. Mobile. Field service management software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.2
Pros and Cons from Service Fusion users   
+15
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
Weave logo
4.2
473

The all-in-one customer communication software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.2
    Customer support
    3.7
Pros and Cons from Weave users   
avatar
+15
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.
I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.
We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.
Awesome!!! Customer service is great and responds quickly. I love love love this app.
It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.
I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.
I have been very pleased with Weave from the beginning. It has saved us time and money.
The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.
A quick and efficient way to contact patients. A great benefit to have access to our schedule after office hours.
Weave has been a great experience and definitely worth the cost. Customer support is always spot on.
Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.
I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.
We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.
Awesome!!! Customer service is great and responds quickly. I love love love this app.
It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.
I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.
I have been very pleased with Weave from the beginning. It has saved us time and money.
The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.
A quick and efficient way to contact patients. A great benefit to have access to our schedule after office hours.
Weave has been a great experience and definitely worth the cost. Customer support is always spot on.
Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.
Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.
I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.
I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.
Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.
So far it has been great. It's very user friendly & I am so happy we are using it at the office.
We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.
I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.
We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.
Awesome!!! Customer service is great and responds quickly. I love love love this app.
It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.
I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.
I have been very pleased with Weave from the beginning. It has saved us time and money.
The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.
A quick and efficient way to contact patients. A great benefit to have access to our schedule after office hours.
Weave has been a great experience and definitely worth the cost. Customer support is always spot on.
Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.
USA Scheduler logo
5.0
39

Cloud-based scheduling software for schools

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.6
    Features
    4.9
    Customer support
    5.0
Pros and Cons from USA Scheduler users   
+11
The customer service has been outstanding. They responded quickly to emails and when I needed direct help, they set up virtual meetings.
We were anxious about our schedules due to expansion of our student number, subject options, while facing limitations in space.
Jake is fantastic - great professionally, knows his material, operates quickly and efficiently. His customer service is awesome.
I probably have just no figured out how to outsmart it yet.
Moreover, the software's ability to fix student and teacher classes with ease is fantastic. I was able to solve a multitude of student conflicts without affecting the rest of the schedule.
The program has so many features, I am unsure if I am utilizing them to the fullest.
Jake was extremely quick, competent, and friendly. He made a very complex task a pleasure.
Nothing comes to mind - I would recommend this program to any school struggling with master schedule building.
Jake has been a pleasure to work with and nothing will stand in his way to make his clients happy.
The support is quick and super helpful. Our schedule is still a work in progress and I can't wait to see the end result.
USA scheduler is a wonderful tool for helping schedule our classes.
SENSITIVE CONTENT] gives the best customer service. If I do have a question or concern he is quick to answer the question or solve the question coming up.
Excellent experience with this software and with Jake when working on a difficult schedule.
If an opportunity presents itself I always reccomend USA Scheduler.
The customer service has been outstanding. They responded quickly to emails and when I needed direct help, they set up virtual meetings.
We were anxious about our schedules due to expansion of our student number, subject options, while facing limitations in space.
Jake is fantastic - great professionally, knows his material, operates quickly and efficiently. His customer service is awesome.
I probably have just no figured out how to outsmart it yet.
Moreover, the software's ability to fix student and teacher classes with ease is fantastic. I was able to solve a multitude of student conflicts without affecting the rest of the schedule.
The program has so many features, I am unsure if I am utilizing them to the fullest.
Jake was extremely quick, competent, and friendly. He made a very complex task a pleasure.
Nothing comes to mind - I would recommend this program to any school struggling with master schedule building.
Jake has been a pleasure to work with and nothing will stand in his way to make his clients happy.
The support is quick and super helpful. Our schedule is still a work in progress and I can't wait to see the end result.
USA scheduler is a wonderful tool for helping schedule our classes.
SENSITIVE CONTENT] gives the best customer service. If I do have a question or concern he is quick to answer the question or solve the question coming up.
Excellent experience with this software and with Jake when working on a difficult schedule.
If an opportunity presents itself I always reccomend USA Scheduler.
The customer service has been outstanding. They responded quickly to emails and when I needed direct help, they set up virtual meetings.
We were anxious about our schedules due to expansion of our student number, subject options, while facing limitations in space.
Jake is fantastic - great professionally, knows his material, operates quickly and efficiently. His customer service is awesome.
I probably have just no figured out how to outsmart it yet.
Moreover, the software's ability to fix student and teacher classes with ease is fantastic. I was able to solve a multitude of student conflicts without affecting the rest of the schedule.
The program has so many features, I am unsure if I am utilizing them to the fullest.
Jake was extremely quick, competent, and friendly. He made a very complex task a pleasure.
Nothing comes to mind - I would recommend this program to any school struggling with master schedule building.
Jake has been a pleasure to work with and nothing will stand in his way to make his clients happy.
The support is quick and super helpful. Our schedule is still a work in progress and I can't wait to see the end result.
USA scheduler is a wonderful tool for helping schedule our classes.
SENSITIVE CONTENT] gives the best customer service. If I do have a question or concern he is quick to answer the question or solve the question coming up.
Excellent experience with this software and with Jake when working on a difficult schedule.
If an opportunity presents itself I always reccomend USA Scheduler.
YourRadar logo
4.5
2

Field management for commercial & residential services

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.5
Pros and Cons from YourRadar users   
No pros & cons found
OfferingTree logo
4.8
48

Hit the easy button for your fitness or wellness business!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.9
Pros and Cons from OfferingTree users   
avatar
avatar
+15
Ve had nothing but good experiences with OfferingTree’s team. They are always quick to answer my questions and have a great product for an affordable price.
Many of my clients pay in person with cash or check, and I have to work around the lack of this type payment.
They have fantastic videos and resources to guide me when I have questions. I really love that they also have a Facebook group where other OfferingTree users are quick to help me out with questions.
I spent way too much money with another company that tried to do all this and failed.
I love the company values, ease of use and cost. They have been a wonderful addition to my business for the last few years.
I finally got my site up beyond quickly the same day I signed up. I had been working through another venue and struggled for months.
I find inspiration and good pointers from the OT community And love that I can grow into features like creating store items, and creating memberships.
A limited access version for studios with multiple teachers.
I have a way of reaching students, a site I like and can accept payments all in one place. It is fantastic for a part time teacher.
I am truly enjoying this new website, it has not been a hard transition at all. Customer service is amazing, which really helps when things go unwell.
It's pretty solid and getting better. I have high hopes for the future.
I've been with OT for over 3 years and it's amazing what they've done during that time. They've even made some improvements based on some of my recommendations which has been really cool.
Customer services is responsive, ease of use makes it a positive experience.
Im very happy particularly with the help I get from the company whenever I need it.
The software is easy to set up, easy for students/clients to use, inexpensive, and well-supported by a responsive team.
They always reply quickly to my queries and they listen to feedback and are always improving and adding features. I paid a one-off payment for my domain which was a huge relief.
It’s also to integrate other features, like my relaxations from Spotify.
This software is all-inclusive and fully-integrated and has everything you need, easily set up and ready to go.
Ve had nothing but good experiences with OfferingTree’s team. They are always quick to answer my questions and have a great product for an affordable price.
Many of my clients pay in person with cash or check, and I have to work around the lack of this type payment.
They have fantastic videos and resources to guide me when I have questions. I really love that they also have a Facebook group where other OfferingTree users are quick to help me out with questions.
I spent way too much money with another company that tried to do all this and failed.
I love the company values, ease of use and cost. They have been a wonderful addition to my business for the last few years.
I finally got my site up beyond quickly the same day I signed up. I had been working through another venue and struggled for months.
I find inspiration and good pointers from the OT community And love that I can grow into features like creating store items, and creating memberships.
A limited access version for studios with multiple teachers.
I have a way of reaching students, a site I like and can accept payments all in one place. It is fantastic for a part time teacher.
I am truly enjoying this new website, it has not been a hard transition at all. Customer service is amazing, which really helps when things go unwell.
It's pretty solid and getting better. I have high hopes for the future.
I've been with OT for over 3 years and it's amazing what they've done during that time. They've even made some improvements based on some of my recommendations which has been really cool.
Customer services is responsive, ease of use makes it a positive experience.
Im very happy particularly with the help I get from the company whenever I need it.
The software is easy to set up, easy for students/clients to use, inexpensive, and well-supported by a responsive team.
They always reply quickly to my queries and they listen to feedback and are always improving and adding features. I paid a one-off payment for my domain which was a huge relief.
It’s also to integrate other features, like my relaxations from Spotify.
This software is all-inclusive and fully-integrated and has everything you need, easily set up and ready to go.
Ve had nothing but good experiences with OfferingTree’s team. They are always quick to answer my questions and have a great product for an affordable price.
Many of my clients pay in person with cash or check, and I have to work around the lack of this type payment.
They have fantastic videos and resources to guide me when I have questions. I really love that they also have a Facebook group where other OfferingTree users are quick to help me out with questions.
I spent way too much money with another company that tried to do all this and failed.
I love the company values, ease of use and cost. They have been a wonderful addition to my business for the last few years.
I finally got my site up beyond quickly the same day I signed up. I had been working through another venue and struggled for months.
I find inspiration and good pointers from the OT community And love that I can grow into features like creating store items, and creating memberships.
A limited access version for studios with multiple teachers.
I have a way of reaching students, a site I like and can accept payments all in one place. It is fantastic for a part time teacher.
I am truly enjoying this new website, it has not been a hard transition at all. Customer service is amazing, which really helps when things go unwell.
It's pretty solid and getting better. I have high hopes for the future.
I've been with OT for over 3 years and it's amazing what they've done during that time. They've even made some improvements based on some of my recommendations which has been really cool.
Customer services is responsive, ease of use makes it a positive experience.
Im very happy particularly with the help I get from the company whenever I need it.
The software is easy to set up, easy for students/clients to use, inexpensive, and well-supported by a responsive team.
They always reply quickly to my queries and they listen to feedback and are always improving and adding features. I paid a one-off payment for my domain which was a huge relief.
It’s also to integrate other features, like my relaxations from Spotify.
This software is all-inclusive and fully-integrated and has everything you need, easily set up and ready to go.
Boulevard logo
4.6
277

Business management software for appointment-based self-care

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Boulevard users   
avatar
+15
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.