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BuildOps

All-in-one software for commercial MEP contractors

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BuildOps Pricing, Features, Reviews and Alternatives

BuildOps product overview

What is BuildOps?

BuildOps is an all-in-one platform for the modern commercial contractor to manage their operations from top to bottom. Designed specifically for those with five (5) or more service techs, the cloud-based platform streamlines communication between field and office, while driving efficiency across both. Contractors in commercial mechanical, electrical, plumbing, and fire safety love BuildOps because it's the first software of its kind built with their unique needs and workflows in mind.

Key benefits of using BuildOps

- BuildOps smart scheduling optimizes dispatching as calls come in.

- Automate scheduled preventative maintenance with BuildOps.

- Gated workflows from BuildOps ensure technicians complete steps A and B before moving along to C.

- Create and track proposals with BuildOps to speed up quotes and approvals.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Live Online
Documentation

BuildOps features

Functionality

5.0

/5

8
Total Features47 8 categories

Most valued features by users

Alerts/Notifications
API
Document Management
Inventory Management
Mobile Access
Real Time Data
Inventory Control
Scheduling

Functionality contenders

BuildOps users reviews

Overall rating

5.0

/5

8

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

8

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Commercial and Residential HVAC/R company

Reviewed 2 years ago

Equipment info requirred Drive time clock Partnership agreements Staff and programmers very great service

Pros

Inventory management Ease of use Can not skip steps being a tech Can not clock out without necessary info

Cons

none at this time. We all are excited to have this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Build Ops- Hands down the best product for subcontractor teams!!

Reviewed 2 years ago

This is literally my fourth time around with some type of field service platform and I almost gave up. I just didn't think that it existed. I am beyond satisfied with BuildOps. Its easy and and most important, it is clear. The actual implementation was painless and I loved working with the team. having spent time in the trenches and having contractors on the team made all the difference. They knew...

Pros

Super simple and easy to navigate around. The buttons and color scheme make it hard to mess up- even for non tech guys like the guys I have in the field and office. Schedule and planning in advance are huge. The Dispatch board is hands down the best dispatch board around. Compare their dispatch board to any other software and you will see its light years ahead of the game with the multiple techs and...

Cons

The team is second to none and I am happy with everything that they have communicated and delivered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BuildOps has completely transformed our business to being incredibly efficient

Reviewed 2 years ago

Buildops has literally transformed our business in so many ways it is really mind boggling. I didn’t even realize that their was this much opportunity out there. Our company had 5 separate softwares and switching over to Buildops has brought it all under a single roof and dramatically increased efficiency and output. Our folks out in the field and in the back office can share information seamlessly...

Pros

The best part is its super easy to use and so well thought out that it takes most of our folks just a few hours before they get comfortable with the basics. Its powerful under the hood but easy to navigate. We have gone paperless and having everything talk to the each other has reduced our admin burden enormously. Our revenues are up with the photos/videos and quotes that make the entire process seamless.

Cons

We haven’t had any negative experiences with this software. It’s a real godsend.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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“Thanks BuildOps. You have a great product that solved our problems.”

Reviewed 2 years ago

I began helping a friend with his business about two years ago now. I started working with the girls in the back office and watched them use so much paper it was crazy. I was trying to help and get things organized so that if something happened to one of the managers, we would have a backup plan and wouldn’t be left scrambling. After some time, I just started running the office and was overwhelmed...

Pros

Ease of use is just the best out there hands down. So simple and powerful. Well thought through from end to end and everything under one platform.

Cons

No complaints. We are happy as a clam about BuildOps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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World-Class Field Service Platform!

Reviewed 2 years ago

BuildOps team knows what they are doing. They are different from every other software in that they LISTEN. They want to know how their customers think and feel and get deep into the weeds with us. They are constantly making improvements. I have spent a lot of time with the team at their training and their offices since we are close to their main office and am always blown away at how much good intel...

Pros

Design, design, and design. So easy to use for my guys in the field that want simple. Anything not extremely simple will not get used. My guys get dirty in the field and want everything to be easy like to speak notes into the app and have it just translated into text and the problem sent over in the invoice. BuildOps does all of that and more.

Cons

This company doesn’t leave much to be desired. They are constantly releasing really cool new features but always err on the side of over communicating and keep you in the loop exactly how I like it.

BuildOps FAQs and common questions

BuildOps has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


BuildOps supports the following languages:
English


BuildOps supports the following devices:
Android, iPhone, iPad


Yes, BuildOps has an API available for use.


BuildOps integrates with the following applications:
Sage Intacct, QuickBooks Online Advanced, Spectrum


BuildOps offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep)

Common BuildOps comparisons

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