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ConnectWise PSA vs HaloPSA Comparison (2026)
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Good recommendations?

ConnectWise PSA
5
115
4
108
3
39
2
10
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HaloPSA
5
33
4
6
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
No more hassling clients just to get paid. Make it easier to send invoices on time & track client payments with ConnectWise Manage business management platform.
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.1
283
5
4
3
2
1
115
108
39
10
11
- Value for money
- Ease of use
- Features
- Customer support
4.8
40
5
4
3
2
1
33
6
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Josh D.
IT Support Engineer
Josh D.
IT Support Engineer

Harry Q.
First Line engineer
Pros
Kian W.
Support Engineer
Kian W.
Support Engineer
Tyler B.
Tier Two Technician
Cons
Josh D.
IT Support Engineer
David L.
MSP Architect

Harry Q.
First Line engineer
Cons
Victoria D.
Help Desk Technician
Kane H.
Network Engineer
Jarod C.
Support Technician
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features107
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Routing
- Availability Management
- Backup and Recovery
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Call Center Management
- Capacity Management
- Change Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract/License Management
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Management
- Event Logs
- Expense Tracking
- Financial Management
- Forecasting
- Gantt/Timeline View
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Maintenance Scheduling
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multiple Projects
- Patch Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Prioritization
- Problem Management
- Procurement Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Purchasing & Receiving
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Revenue Recognition
- Role-Based Permissions
- SSL Security
- Sales Reports
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Widgets
- Workflow Management
- Total features102
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Routing
- Availability Management
- Backup and Recovery
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Call Center Management
- Capacity Management
- Change Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Management
- Contract/License Management
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Management
- Event Logs
- Expense Tracking
- Financial Management
- Forecasting
- Gantt/Timeline View
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Maintenance Scheduling
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multiple Projects
- Patch Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Prioritization
- Problem Management
- Procurement Management
- Progress Tracking
- Project Management
- Project Planning
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Proposal Generation
- Purchasing & Receiving
- Queue Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Revenue Recognition
- Role-Based Permissions
- SSL Security
- Sales Reports
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Widgets
- Workflow Management
Integrations
- Total integrations53
- 3CX
- Acronis Cyber Platform
- Acronis Cyber Protect
- Addigy
- Adobe Acrobat
- Adobe Commerce
- AlertOps
- Analytify
- AnyDesk
- Arrow
- Asset Panda
- Auvik
- Avalara
- Bedrock Data
- Bitdefender Antivirus Plus
- BrightGauge
- Calendly
- Cavelo Attack Surface Management
- Connect
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- ConnectWise RMM
- ConnectWise SIEM
- Constant Contact
- Domotz
- Dynamics 365 Business Central
- EasyDMARC
- Emersion
- GlassHive
- Google Calendar
- Guardz
- Harvest
- Hub
- INFIMA
- ITBoost
- Inky
- Intermedia Unite
- Jira
- Kaseya VSA
- Liongard
- LogicMonitor
- MSP360 Backup
- Malwarebytes for Business
- Microsoft Outlook
- Moovila
- NinjaOne
- NordLayer
- NordPass Business
- OpenText Core Endpoint Protection
- OpsGenie
- PowerDMARC
- QuickBooks Online
- QuickBooks Online Advanced
- Remote Monitoring and Management
- Sage 200
- Sage 50 Accounting
- Salesforce Sales Cloud
- ScreenConnect
- ServiceNow
- ShadowProtect
- Sign
- SmileBack
- Spot
- Sync
- Veeam Data Platform
- Wise
- Xero
- Zapier
- x360Cloud
- x360Sync
- Total integrations22
- 3CX
- Acronis Cyber Platform
- Acronis Cyber Protect
- Addigy
- Adobe Acrobat
- Adobe Commerce
- AlertOps
- Analytify
- AnyDesk
- Arrow
- Asset Panda
- Auvik
- Avalara
- Bedrock Data
- Bitdefender Antivirus Plus
- BrightGauge
- Calendly
- Cavelo Attack Surface Management
- Connect
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- ConnectWise RMM
- ConnectWise SIEM
- Constant Contact
- Domotz
- Dynamics 365 Business Central
- EasyDMARC
- Emersion
- GlassHive
- Google Calendar
- Guardz
- Harvest
- Hub
- INFIMA
- ITBoost
- Inky
- Intermedia Unite
- Jira
- Kaseya VSA
- Liongard
- LogicMonitor
- MSP360 Backup
- Malwarebytes for Business
- Microsoft Outlook
- Moovila
- NinjaOne
- NordLayer
- NordPass Business
- OpenText Core Endpoint Protection
- OpsGenie
- PowerDMARC
- QuickBooks Online
- QuickBooks Online Advanced
- Remote Monitoring and Management
- Sage 200
- Sage 50 Accounting
- Salesforce Sales Cloud
- ScreenConnect
- ServiceNow
- ShadowProtect
- Sign
- SmileBack
- Spot
- Sync
- Veeam Data Platform
- Wise
- Xero
- Zapier
- x360Cloud
- x360Sync
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