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Fiix vs FTMaintenance Select Comparison

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Overview

Category Leaders

Fiix is the only cloud-based maintenance management platform helping teams manage assets, work orders and parts with super-charged...

FTMaintenance Select is a cloud-based, computerized maintenance management system (CMMS) for work order management, asset...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

45

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

617

5

4

3

2

1

339

234

37

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

50

5

4

3

2

1

27

18

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.

Pros

I believe once it has all the data input, it will work great. The customer service is outstanding.
I have been pleased with the software and all my contact with support has been positive.
The inventory operates great, and the item info is effective. Most modules run well, and the training is reliable.

Cons

Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
The lack of intuitiveness in locating the correct screen on which to log data.

Cons

It can be a bit confusing to navigate at first.
I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab.
Similarly, the purchase order, and especially the receiving modules, are difficult to use.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features103
  • AI/Machine Learning
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Accounting
  • Asset Categorization
  • Asset Images
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Airlines
  • For Mechanical Equipment
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Tracking
  • KPI Monitoring
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Service History
  • Single Sign On
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • User Management
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features57
  • AI/Machine Learning
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Accounting
  • Asset Categorization
  • Asset Images
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Commercial Properties
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Airlines
  • For Mechanical Equipment
  • For Schools
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Tracking
  • KPI Monitoring
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Service History
  • Single Sign On
  • Space Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • User Management
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

GC
AvatarImg

Gordon C.

Telecommunications, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fiix logo

Fiix

Fiix was brought in as replacement for a non-user friendly system. It works!

Reviewed 5 years ago
Pros

Ease of use. The mobile app and QR code stickers make production floor maintenance easy. Creating and finishing work orders are quick enough that we now log everything.

Cons

In work orders with long labour task lists, it is a pian having to select an item, having the list reset and scroll back down to select the next.

YA
AvatarImg

Yvon A.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fiix logo

Fiix

Fiix

Reviewed 5 years ago

Overall very satisfied

Pros

Ease of use and able to select several different screens form the same page, PO to WO to Receipt to Equipment etc...

Cons

A few minor quirks, more of nuisance than anything

JW
AvatarImg

Justin W.

Mining & Metals, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Fiix logo

Fiix

My review

Reviewed 3 years ago
Pros

The ability to see all of my work orders. I like that I can go through the quote process and easily select what product I need to add to the quotes.

Cons

The app I do not like. For me, I do everything on the website because the app is limited and do not trust it. My pay is directly linked to how I process the work orders and I can’t trust my pay with the app.

Vendor response

Hi Justin, thank you for your review. We're sorry to hear that you find the Fiix mobile app limited. We have added a lot of new functionality and user experience improvements to the app over the past couple of months such as quick complete options on your tasks. We'll make sure your Customer Success Manager gets in touch to walk you through these new additions and learn more about how we can improve the app.

GD
AvatarImg

Gregory D.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fiix logo

Fiix

Improved Work Order Process

Reviewed 4 years ago
Pros

The QR codes and the ability to print them is a useful tool in quickly identifying specific company assets. You eliminate having to read the extensive list of assets to select the one you need. you just scan the code on that asset and get immediate feedback for it. I also like the reporting feature. It already has canned reports that are useful tracking work order suggestions, request and completions. This is helpful for streamlining your general maintenance process.

Cons

There needs to be a feature that will let you print multiple duplicates of QR labels at a single printing.

CD
AvatarImg

Claude D.

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fiix logo

Fiix

Great product

Reviewed 4 years ago

We frequently need to use this in the field with no internet service. Even there it works quite well to do meter readings, and add work orders that sync when internet returns.

Pros

The app is useful. Has most features id like to see. The new roll out of the user login is much appreciated, so non maintenance can check the status of a work order.

Cons

Not easy to split a job among several days, or to show logged time on the day it was done. For example 4 hours on Tuesday, 1 on Wednesday, 8 on Thursday. It shows as completed on Thursday (13 hours). Wish that i could select a group of assets to sync on the app for when i visit a specific location.

RW
AvatarImg

Ryan W.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fiix logo

Fiix

Great quality for the price, but still room for improvement

Reviewed 4 years ago

Previously we used Microsoft outlooks calendar feature to organize our maintenance scheduling. This has greatly improved our planning capabilities.

Pros

Fiix is very user friendly. All the tools you need are at the touch of your fingers for a very reasonable price!

Cons

There is always room for improvement. Fiix should implement the ability to associate a work order with more then one asset. I would say that it would be even more beneficial to add a specific asset to a labor task. I think this functionality has been overlooked, often a work order pertains to more then one specific piece of equipment. For example; if I have a monthly filter check on my electrical cabinets...