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Fiix
4.5
(620)

Write a review

The easiest way to plan, track, and optimize maintenance.

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(17)

Fiix Pricing, Features, Reviews and Alternatives

Fiix product overview

Price starts from

45

/user

Per month

What is Fiix?

Fiix, by Rockwell Automation company, is the #1 maintenance management platform. It combines asset, work order, and parts management tools with high-powered cloud and mobile capabilities, the most open integration network, and AI-driven insights. Get a complete view of work, parts, costs, schedules, and KPIs. Connect shop floor IoT solutions and corporate IT systems to improve asset performance, communication, business results, and sustainability. Join over 3,000 companies using Fiix.

Key benefits of using Fiix

- Submit an unlimited number of work requests (even if you're not a user)
- A native mobile app that can be accessed with or without an internet connection
- Completely customizable work request forms, fields, workflows, dashboards, and more
- The most open integration network available with the ability to connect to any shop floor IoT system or business IT software
- A custom report builder that sends reports about things like total maintenance costs and PM compliance straight to your inbox
- The ability to manage metrics, inventory, scheduled maintenance, and more across multiple sites

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Fiix pricing information

Value for money

4.4

/5

620

Starting from

45

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Fiix features

Functionality

4.2

/5

620

Total features

99

14 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports

Functionality contenders

Fiix users reviews

Overall Rating

4.5

/5

620

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

340

235

37

5

3

Pros
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
Cons
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
The lack of intuitiveness in locating the correct screen on which to log data.
SB
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Sven B.

Engineering Lead

Maritime, 11-50 employees

Review source

Overall Rating

Fiix is Brilliant!

Reviewed 6 months ago

Transcript

Sven: My name's Sven. I'm the engineering lead for the Langstone Harbor Authority on the South Coast...

Vendor response

Hi Sven, Thank you so much for taking the time to submit a stellar video review of your Fiix experience! We're pleased to hear your organization had a seamless transition from using Excel and handwritten notes to leveraging Fiix in your organization. We are continuously improving how Fiix stores records and documentation so we're happy to hear your team has been enjoying these features. Once again, we really appreciate your review and value feedback from enthusiastic customers such as yourself.

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Bhavik B.

CMMs Specialist

Food & Beverages, 1,001-5,000 employees

Review source

Overall Rating

One Stop CMMS Software!

Reviewed 4 months ago

Transcript

Bhavik B.: My name is Bhavik, and I'm a CMMS specialist at Give and Go Prepare Foods. So, Give and Go...

Vendor response

Hi Bhavik, Thank you so much for taking the time to provide a detailed video review on your Fiix experience. We’re happy to hear that your team is benefitting from our user-friendly cloud based interface, our support services and our Analytics feature. We appreciate your feedback in the onboarding process and are continuously improving to ensure it’s seamless for all new customers. Once again, thank you for providing a review and we’re pleased to hear how Fiix is supporting the work your team does at Give and Go! 

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Bryan C.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This has been exactly what we wanted for a price we were willing to pay.

Reviewed 6 years ago

Tracking and reporting on work requests. Asset tracking and preventative maintenance scheduling.

Pros

The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software.

Cons

The custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice.

SG
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Stephane G.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Review

Reviewed 3 years ago
Pros

Easy to use. I wish we could enter all our service providers and issues P.O. numbers for service calls. We manage over 1000 residential suites. The suites are the assets for us. If we need repairs done in the suite by a contractor, I wish we could issue a P.O. for that service.

Cons

we can't generate a P.O. # for a service- just for parts. If we need lets say an electrician to come out and replace a breaker, we can't give him a P.O. with the system for his service. If we order a part from a vendor we can issue a P.O. with the system.

Vendor response

Hi Stephane, we're happy to hear that you find out software easy to use. Thank you for your valuable feedback. As we are always looking to improve our software, we have taken your feedback about issuing POs for services and submitted them to our product team.

TS
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Tarjei S.

Oil & Energy, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Folders under "Files"

Reviewed 3 years ago

Not very experienced yet, but using it on a daily basis, as it is mandatory and required by my employer.

Pros

I am not experienced with similar software from earlier, but have some very limited proarc and SAP experince. Otherwise i have used Sharepoint for years.

Cons

I miss the feature to make folders under "files". On larger projects we need to separate different documents, reports, pictures etc. etc in different folders so it is easy to find the correct ducument later when we make the final documentation package to client. I am used to make such folders, with headings that make it easy to find what you are looking for later. As i experience today with Fiix, everything...

Vendor response

Hi Tarjei, Welcome to Fiix! Thank you for the feedback about our file management system. We have great news. We're currently working on improving the way Fiix manages files and will submit a feature request on your behalf about including folders under files. If you are looking for some extra training on Fiix, we do offer free basic training courses. Please contact your Customer Success Manager for these sessions!

AE
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Alex E.

Farming, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way to track essential information in an age where large volumes of data need tracked.

Reviewed 4 years ago

I cant even begin to guess how much paper Fiix has saved me. It has allowed me to keep a much closer eye on equipment maintenance and best of all, things actually get recorded that they were completed. Excellent!

Pros

I like the inventory and cost tracking features, work order history and equipment information features. I love being able to store relevant documents or photos right with the asset that they belong with

Cons

I would like to see integrations with more suppliers, such as amazon business, mcmaster carr, or even the ability to integrate with other more local suppliers

SI
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Sheldon I.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simple setup

Reviewed 3 years ago

Overall Fiix does what we require from a CMMS and our auditors are happy to see how we are using the system to track maintenance activities,

Pros

Setup of the system was straight forward and intuitive. The software has good features including preset reports that can be run "as is", or edited to suit your needs.

Cons

The layout of the printed Work Order could be improved by making more customisable. It is possible to show or hide different sections but I would enjoy more options to improve the layout to be more functional and aesthetically pleasing

Fiix FAQs

Q. What type of pricing plans does Fiix offer?

Fiix has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Fiix?

Fiix has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Fiix support?

Fiix supports the following languages:
Danish, English, French, German, Polish, Portuguese, Spanish, Swedish


Q. Does Fiix support mobile devices?

Fiix supports the following devices:
Android, iPad, iPhone


Q. Does Fiix offer an API?

Yes, Fiix has an API available for use.


Q. What other apps does Fiix integrate with?

Fiix integrates with the following applications:
Infor Cloud ERP, Dynamics 365, NetSuite, SAP Business One, Sage 500, SAP HANA Cloud, Workday HCM, Oracle Cloud Financials, Microsoft Power BI, Geotab, JD Edwards EnterpriseOne


Q. What level of support does Fiix offer?

Fiix offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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