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Fiix Logo

CMMS software designed to plan, track & optimize maintenance

Last updated: October 2024

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Fiix - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Fiix?

Fiix, by Rockwell Automation company, is the #1 maintenance management platform. It combines asset, work order, and parts management tools with high-powered cloud and mobile capabilities, the most open integration network, and AI-driven insights. Get a complete view of work, parts, costs, schedules, and KPIs. Connect shop floor IoT solutions and corporate IT systems to improve asset performance, communication, business results, and sustainability. Join over 3,000 companies using Fiix.

Fiix’s cloud-based CMMS helps you manage multiple businesses, divisions, facilities, or locations from one central database. Access Fiix with a web application or native mobile app designed for Android and iOS devices. Connect to the app even if you don't have an internet connection so you can work from anywhere, any time.

Create, manage, track, and assign unlimited work orders, and receive notifications when a work order is assigned or completed. Take care of to-do lists without barriers by attaching images, videos, and files to work orders, viewing detailed work instructions, and tracking time spent, and parts used. Preventative maintenance work orders can be created automatically from time, date, meter, or condition-based triggers.

Connect shop floor IoT solutions, parts suppliers, contractors, and corporate IT systems quickly and easily to improve the way physical assets and people interact and drive better business outcomes.

Track and optimize asset performance by collecting all asset information in one place so you can keep equipment available, safe, and productive. Maintenance work recorded in Fiix is linked with your assets so you can get a complete view of asset status, repair history, maintenance costs, and more. Track equipment usage and pull up information quickly with asset hierarchy and QR code scanning capabilities.

Purchase and organize inventory, and use the parts forecaster tool to predict upcoming parts usage so you can get the right parts at the right time. View KPIs in real-time, create benchmarks, and make data-driven decisions without sifting through a pile of numbers with customized dashboards and reports sent straight to your inbox.

Benefits of using Fiix

- Submit an unlimited number of work requests (even if you're not a user)
- A native mobile app that can be accessed with or without an internet connection
- Completely customizable work request forms, fields, workflows, dashboards, and more
- The most open integration network available with the ability to connect to any shop floor IoT system or business IT software
- A custom report builder that sends reports about things like total maintenance costs and PM compliance straight to your inbox
- The ability to manage metrics, inventory, scheduled maintenance, and more across multiple sites

Starting from

45

/user

Per month

start trial
view pricing plans
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Fiix's key features

GetApp's analysis of 49 verified user reviews collected between July 2021 and October 2024 identified Fiix's most critical features and how it performs according to users.

Features

4.2

/5

629

Ease of use

4.3

/5

629

Work Order Creation

Reviewers appreciate Fiix's work order creation capabilities. They find it simple and intuitive, allowing anyone to create and modify work orders easily. Users report that it facilitates accurate documentation and tracking of maintenance needs, and it supports paperless operations. They highlight the ease of use, quick creation process, and the ability to include required fields for detailed information. They also mention that it helps in tracking safety items and performing trend analysis. Of the 19 Fiix users who gave detailed accounts of their use of Work Order Creation, 100% rated this feature as important or highly important.


Preventive Maintenance

Reviewers indicate that Fiix's preventive maintenance capabilities are valuable for scheduling and tracking routine inspections and maintenance tasks. They appreciate the reminders and notifications for upcoming maintenance, which help in reducing downtime and extending asset life. Users report that it allows for easy setup and automatic generation of maintenance work orders. They find it helpful for documenting maintenance history and ensuring compliance with safety regulations. Of the 28 Fiix users who gave detailed accounts of their use of Preventive Maintenance, 96% rated this feature as important or highly important.


Scheduling

Users report that Fiix's scheduling capabilities are helpful for planning and organizing maintenance tasks. They find it easy to schedule recurring work orders and track progress. Reviewers appreciate the calendar functions for preventive maintenance and project scheduling, allowing them to stay on top of tasks and avoid machine downtime. They also mention the ability to prioritize work orders and balance workloads effectively. Of the 21 Fiix users who gave detailed accounts of their use of Scheduling, 95% rated this feature as important or highly important.


Work Order Management

Reviewers highlight Fiix's work order management capabilities as essential for efficient maintenance operations. They appreciate the ability to sort, prioritize, and assign work orders easily. Users report that it helps in tracking parts usage, monitoring equipment functionality, and maintaining a historical reference for maintenance activities. They find it useful for streamlining communication between departments and ensuring that all work is properly documented and traceable. Of the 27 Fiix users who gave detailed accounts of their use of Work Order Management, 93% rated this feature as important or highly important.


Mobile Access

Users report that Fiix's mobile access capabilities are highly valuable for on-the-go maintenance management. They appreciate the ability to submit, update, and track work orders via mobile devices, which is important for technicians working in the field. Reviewers mention the convenience of taking asset pictures, entering emergency work orders, and accessing data offline. They find it practical for remote work and real-time notifications, although some note occasional bugs in the mobile interface. Of the 24 Fiix users who gave detailed accounts of their use of Mobile Access, 83% rated this feature as important or highly important.


All Fiix features

Purchase Order Management
Maintenance Management
Equipment Tracking
Vendor Management
Multi-Location
API
Real-Time Monitoring
Barcode/Ticket Scanning
Equipment Management
Technician Management
Audit Trail
Inventory Tracking
Service History
Maintenance Scheduling
Inspection Management
Job Management
Barcoding/RFID
Real-Time Data
Inventory Management
Check-in/Check-out
Reporting/Analytics
Asset Tracking
Predictive Maintenance
Drag & Drop
Location Tracking
Vehicle Information
Alerts/Notifications
Customizable Forms
Document Storage
Inventory Control
Third-Party Integrations
Activity Tracking
Quotes/Estimates
Performance Metrics
Parts Management
Monitoring
Mobile Alerts
Manufacturing Inventory Management
Purchasing & Receiving
Workflow Management
Warranty Tracking
User Management
Task Scheduling
Task Management
Status Tracking
Search/Filter
Scheduled/Automated Reports
Root Cause Analysis
Resource Management
Residential Properties
Reporting & Statistics
Repair Tracking
Reminders
Real-Time Reporting
Real-Time Notifications
Real-Time Analytics
QR Codes
Cost Tracking
Compliance Management
Calibration Management
Calendar Management
Benchmarking
Barcode Recognition
Barcode Printing
Automated Scheduling
Audit Management
Asset Planning
Asset Lifecycle Management
Asset Library
Asset Images
Asset Categorization
Asset Accounting
AI/Machine Learning
Activity Dashboard
Accounting Integration
KPI Monitoring
Job Tracking
Incident Management
Historical Reporting
For Schools
For Mechanical Equipment
For Airlines
Fixed Asset Management
Facility Management
Facility Asset Management
Equipment Maintenance
Electronic Signature
Downtime Tracking
Digital Signature
Data Visualization
Data Import/Export
Customizable Reports
Customizable Fields

Fiix awards

Awarded in 11 categories in 2024

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Fiix pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range
start trial
view pricing plans

Value for money

4.4

/5

629

Starting from

45

/user

Per month

Fiix support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
Documentation
In Person

Fiix reviews

Overall rating

4.5

/5

629

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

347

236

38

5

3

Pros
The best feature about fiix for me is the organisation of assets and their logical accessibility. Ease of use was another plus as it did not take long for me to pick up the software.
Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent.
I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. The design is also nice, very clean and easy on the eyes.
Cons
Initially difficult to set up and adding features is also time consuming. The reports are missing stages of completion, completed works with dates.
In a year where every business has to adapt and make compromise in regards to what they offer and how it is paid for , Fiix have been extremely unhelpful - and actually quite rude.
The lack of intuitiveness in locating the correct screen on which to log data.

Fiix FAQs

Q. What type of pricing plans does Fiix offer?

Fiix has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Fiix?

Fiix has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Fiix support?

Fiix supports the following languages:
English, Danish, French, German, Polish, Portuguese, Spanish, Swedish


Q. Does Fiix support mobile devices?

Fiix supports the following devices:
Android, iPad, iPhone


Q. Does Fiix offer an API?

Yes, Fiix has an API available for use.


Q. What other apps does Fiix integrate with?

Fiix integrates with the following applications:
XMPro, Infor Cloud ERP, Dynamics 365, NetSuite, SAP Business One, Sage 500, Weever, SAP HANA Cloud, Workday HCM, Oracle Cloud Financials, Microsoft Power BI, Geotab, JD Edwards EnterpriseOne


Q. What level of support does Fiix offer?

Fiix offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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