Finale Inventory vs Shopventory Comparison

- Great for tracking inventory - Easy to create multiple channels and split inventory - Easily move inventory between channels

- Quirky settings/ defaults - Some things have to be done in multiple places to ensure complete accuracy - Doesn't always sync well with other software

This software is easy to use and helps with inventory management especially the stock forecast and dead inventory report

The software could possibly be modernized at least with the appearance

The customer service is excellent! Unlike many other programs I've used, the Shopventory team answers your queries quickly and efficiently. They almost always understood my issues and were able to solve them right away. They're incredibly professional and nice to deal with.

Bulk loading items into inventory and running barcodes can be tedious

Hi Anita! Thanks for the review. The kind words about the Customer Care team are appreciated! We have a great time working through the needs of the businesses we serve. We're happy to have you as a customer!

It has good reporting. We had a little learning curve because we've been with them so long they have implemented so many additional functionalities! Once you get past the learning curve it is smooth sailing. And their support is the best I've seen in the industry. I always there for you to walk you through the issue. And their tutorials are easy to follow.

It's really nothing but it does so much there is a learning curve to learn and know everything it can do for you. Once you learn all it can do you have a lot of data to analyze. It's an awesome system.

Rusty, we are so glad you've been able to use our advanced reporting capabilities to get accurate inventory and accurate data! We keep adding new features to our software and understand that it can take a little time to start to utilize all of the different reports and features that we offer within our software. We are happy to hear that our support team has been there for you every step of the way as you learned the software and that our online tutorials have been useful! Thank you for your 5 star review.

It can integrate 2 shopify stores into 1 inventory source.

The list is pretty lengthy. Hopefully they can be fixed, but I've not seen any progress or even mention of progress over the past several months of using this software. - Can't edit or update POs - Can't see sku numbers when updating inventory at a product level - PAR inventory levels on auto POs don't factor anything that is already on order - Can't search for a PO by part number Those are just a few off the top of my head...

Shopventory first and foremost is unbelievably user friendly. From day one it is easy to setup, maintain and even if you are unsure of anything on the platform, knowledgeable support and guidance are a click away... yes even during a pandemic!

The only thing I can think of is the addition of managing serial numbers, but that really speaks to maybe 2-3 products for me so while nice to have. I wouldnt sacrifice the ease of use or multi platform functionality of Shopventory for being able to use SN# with a far more confusing and less robust competitor.

Fernando we are so glad that you have found Shopventory to be user friendly, easy to setup, and easily maintained. We agree that our customer support team is fantastic and very helpful! We'll let our developers know about your request to add managing serial numbers. We are always working to improve Shopventory for our customers. Thank you for your five star review!

Great resource to sort and start inventory for a smaller business. Incredibly supportive staff with growing solutions!

Just not robust enough for my growing business - we have hundreds of thousands of SKUs within the retail specialty footwear business and need a true POS/Inventory system to be one in the same.

Hi Adam! Thanks a ton for leaving us a review. We really appreciate it! It's unfortunate to hear that you ran into a SKU limit issue! While some of the POS systems we work with have a SKU limit, Shopventory does not. We hope you find a good solution for your quickly growing business. That's exciting to hear! Please let us know if you have any feature suggestions. We have tons of businesses on our platform in the 25+ location range and their feedback is incredibly helpful!

Inventory can be daunting when you offer one-of-a-kind items. I've been using Shopventory for over 2.5 years and I wouldn't know what to do without it! It allows me to easily track my inventory and cost of goods without headaches come tax season.

This is definitely not a con on the software, but I always have questions when updates occur since things get switched around. The team is always there to offer support and makes these transitions painless!

Hi Ashley, thanks for making Shopventory part of your business! We love to hear that our app makes for less work and easier accounting for you. We're always trying to make it even better, so keep the questions and insights coming, we love to hear from you!

Shopventory was good when it came out, and keeps getting better. They are always adding new features and reports without having to upgrade. In the beginning I was concerned that an "App" would not be able to handle our inventory in real time. After several years I can say that it easily handles thousands of titles of sheet music, and emails me daily titles needing to be reordered. We have since moved all the inventory from QuickBooks to Shopventory. Noteworthy today - they have GREAT customer service!

There really are no Cons! It works, and it's uptime is very close to 100%.

Hi Jay, thanks so much for the review! It's awesome to hear how Shopventory is helping your business with so many daily details that add up over the long haul. That's exactly what we want to see! Thanks for sticking with us for over four years now, we're looking forward to the next four!

I like the details in organizing our products and being able to add vendors for reorder purposes.

It took me a while to figure out how to bulk upload. Also, I wish there was one screen with a list of our products where I could upload the pictures. I have to upload on each product screen which isn't the worst thing ever.

I had a brick and mortar retail business and also had a website. I used square for brick and mortar and shopify for e-commerce. It had become extremely difficult removing/adding inventory between the two systems and I needed a solution that would sync the two inventories. I also had an issue of overselling inventory. Shopventory corrected both of those issues.

When you bulk upload new products, you cannot add a description, categories, etc. Instead, you must go back in and use a bulk edit spreadsheet, find the products just uploaded and then add in the missing data. With that being said, I made this suggestion and am told it is being worked on, so that's great! One other thing, if you use shopify and have tags on your products, once shopventory syncs it sees tags as "categories" and will create those categories and products are "duplicated" into those categories.

Hi Chelsea, thanks so much for the review! We love hearing that Shopventory makes it possible to have a store and sell online without spending all day managing it, especially during this pandemic. Thanks for your suggested improvements as well, we take those seriously and will keep you posted on updates!

The ability to have access to real-time information and to update products and inventory from our retail location as well as away is great!

There are only minor items that I would like to have included, but they are very minor and likely specific to our particular usage. Not at all deal-breakers.

Inexpensive when compared with many inventory management systems. Integrates well with Square and Woocommerce to allow for multi-channel sales. Customer service is fast, and features are added often.

Still some features that we would like to see to make it a one-stop solution. A few of the features are also not as robust or powerful as some competitors.

Hi Shawn! Thanks so much for the kind review! We hope that you've shared your ideas on ways we can improve our already powerful features. That's how we figure out what to build next! Thanks for being a great customer.

I love that I can have all of my inventory listed in one place. I don't have to go to multiple sites to keep my counts current.

I like everything as is! No changes needed

Hi Shauna! Thanks a ton for your review here! We're glad that you've found Shopventory to be so easy to use!

It's been extremely helpful to have software that manages our inventory with important reporting AND integrates our Square Point of Sale system with our E-commerce​ store, Woocommerce.

There are some limitations in reporting and filtering, but I know Shopventory is constantly updating and improving.

Hi Kathy! Thanks a ton for your review. It's fantastic to hear that Shopventory has been a valuable solution to run your business with WooCommerce and Square. As you mentioned, we're always adding and improving features. Make sure you keep submitting your requests! That's how we know what to build next.

Provides all the inventory management features you wished that Square provided (like a followable paper trail). Makes putting together transfers and orders a breeze. Great, quick customer service team when you have an issue. Constantly improving the system as well as adding features. Great way to tie together your WooCommerce / WordPress store with a physical location. Have been working on mobile apps like an inventory scanner app for smartphones.

The pricing tiers are the main issue. Once you go above 3 integrations (locations, so for example, 2 stores and a website) you have to go to their 10 location tier, which is over double the price. You can't add a pop-up or anything like that. User access controls have been improved greatly, but are still less customizable than I would wish. Because the development team is small, they sometimes introduce bugs into the system that will mess up your inventory, but the customer service team is great and will fix it for you pronto.

Hi there! Thank you so much for leaving us a review. We're always working on ways to improve our offering and have introduced several new user access permissions (for employee cycle counts) recently. Please let us know if you have any other great ideas! It makes us happy to hear that you love our Audit Log tool and Purchase Order/Transfer system. We just launched a big update to the Audit Log and made Purchase Orders automatic!

It is a great value. Good reporting, good tools to manage inventory. Great support! They are constantly improving the product. Perfect for managing multiple locations with the Clover Station.

Don't really have any dislikes. If I have, they have made changes and updated to address my concerns.

Hey Jenny, thank you so much for the review and thanks for being a great customer!

The customer support is fantastic. I like being able to send n instant message and getting a response within minutes. They have always either fixed my issue or provided me with clear and concise directions to fix it in my end.

I would prefer it to link directly to QuickBooks.

Hi Jessica, thanks so much for the review, and for partnering with us for over two years now! It's our mission and joy to support small businesses like yours as best we can :) We do have some syncing available for Quickbooks Online now, and hope to improve and expand on that in the future as well! Please let us know if you have any questions or suggestions on that front, we're happy to chat.

I like that its pretty straight forward and self explanatory. It doesn't take someone with a lot of previous inventory knowledge to pick up and start using this software from day one.

It doesn't have all the features that some alternatives softwares have.

I've had such a great experience using Shopventory: they have excellent customer service that's quick, effective, and personalized; updates made to the platform are targeted specifically toward customer needs and requests; the platform is easy to use, yet provides so much more useful data analysis than I expected; so far I haven't experienced a single bug except for one caused by a linked program! Couldn't be better

My only qualms are that certain improvements don't have quite the customizability that I would hope for, but I imagine that these additional improvement are simply still in the he works. The other con is that Shopventory isn't compatible with Squarespace yet! So I'm anxiously awaiting for that update to release.

Hi there! We're excited to hear that you've enjoyed working with our Customer Care team! We love working with the different businesses we serve. We'd like to get your feedback about past and future feature releases. Please send your thoughts to help@shopventory.com - It will help us a ton!

very easy to use and create bundles and sales

Nothing is really wrong with this product

Integration with POS is very easy to accomplish. They real time sync works very well. It's easy to setup and to use. Very intuitive and helpfull videos. Simple to create PO and manage inventory

There is a few basic things missing, like the possibility to write notes on a partially received PO, or if you make a mistake. In fact you can't write notes anywhere which is quite annoying. It works in modules and I think the price it's too high for what they are offering for professional and Elite packages.

Hi Ana! Thanks for the review. We're glad that Shopventory is automating your business! Our newest Purchase Order feature allows you to automatically add all items that are running low. Pretty powerful stuff! We appreciate the feedback on writing a note on a partially received Purchase Order. Our engineering team will take that into consideration. However, you can write a note in several other areas of the software, such as when doing a reconciliation. These notes will show on the audit logs of all items. Let us know if you have anymore feedback and we're glad to have you as a customer!

Shopventory is defenily great at linking a great inventory with square or syncing between to platforms such as square and shopify or woocommerce or even clover. There definitely is a need for something like shopventory.

There are a few things I wish they had on the software but with the team working hard I feel like they will add more stuff. I would like to see a option where if you get the same product from multiple vendors that it tell you to get a product that is below par from the cheapest vendor first. This would save lots of time trying to figure out the cheapest place to find that product again. I feel like...

Read more

Thank you for the kind review Caleb! We're so glad to hear Shopventory is continuing to make things easier for your business. Those are great insights into vendor comparisons. We do plan on adding more of that kind of automation to the app soon, and your suggestions help point us in the right direction!

There's really no other option I've found that does as much as Shopventory for inventory management at such a reasonable price, and the customer service is incredible. Plus, it's always being improved. They genuinely care.

There's just one little thing they haven't done yet, but they're working on, which would allow me to more easily see what's On Order and compare that to current stock levels quickly. Once this feature is added, it'll be 100% perfect.

Hey Julie, thanks for the review! We love working with our customers, and we're glad we can do it so affordably. Keep your eyes peeled for those updates!

Cloud based, integrates with so many POS's, consistently releasing new features,

None that I can think of at the moment. It used to be reporting, but they just released an update to address a lot of that.

Hey Phil, thanks for the great review! We're glad to hear you like our new Custom Reporting Engine. It will sure make reporting on your 10 locations much more powerful!