Shopventory Pricing, Features, Reviews and Alternatives

Honestly, It's the best I have experienced with any company ever (including Clover which is pretty good) I've worked with [SENSITIVE CONTENT HIDDEN]. They have all been polite, helpful, and very polite (they don't make ya feel dumb for asking) as well as super quick to respond. I have honestly not needed a call because the chat actually is clearer, quicker, and more efficient. I bet their call help is just as good. Other tech companies could take a lesson from their chat support team.

It is a little hard to learn but I am new. I think It's just going to take some time like any other software.

Hey there! Thank you so much for the great review of our Customer Care team! It means a lot to us that you've had an awesome experience with them.

We are a small retail store and Shopventory makes it easy to create barcode labels, print tags, create purchase orders, view sales, and display current inventory. Stocktakes with an integrated barcode scanner are an easy way to take and update inventory. The program integrates well with our Shopify point of sale + online store and when we make changes in Shopventory, the updates are reflected in Shopify quickly. I have chatted with Shopventory's customer service representatives multiple times and they are responsive and helpful. There are also ways to input reorder quantities and be notified when you are running low on stock.

We don't like that purchase orders cannot be edited after they are created. Sometimes Shopventory quantities are slow to update after an item is purchased, although if you click on the quantity that will usually update it. The program will also update at random times and if you don't save what you're doing frequently, you could lose your work. You can also only input digits to three decimal places.

Hi there! Thanks a ton for taking the time to leave this review. It's wonderful you're finding the time it takes for Shopventory to sync with Shopify to be quick. That's the goal! We definitely appreciate your feedback about our purchase order system. Editing a purchase order after you've saved it to record is not something we recommend but we can see how it would be helpful! Have you tried using the "Auto Create" feature? Hopefully we've been able to save you some time with the barcode scanning count feature! It's a big benefit for a lot of our merchants. Thanks for being a customer :-)

Shopventory has done the following for my business- Solved issues with inventory that have plagued us for years. - Created accountability among my staff for who is making updates in the system- Given me valuable sales data to help keep more products in stock- Connected me with a level of customer service that I have not experienced before.

It doesn't work spectacularly with Woocommerce Product Bundles... but it still works a million times better than what we were using before.

Hi and thank you for leaving this review. We're happy to have you as a customer! Thrive has been used by lots of our customers to help keep their employees accountable. We have great audit logs! Our reporting is also wonderful which it sounds like you have seen with the sales reports. We appreciate the feedback on the WooCommerce integration. We'll look into it!

Once the initial setup is done (which can take some time) it's a very useful and helpful middle man platform

Once a product is connected on the platforms , it gets kind of difficult to perform edit actions

Thanks for your review! Glad you had a successful setup! Hopefully you were able to utilize our wonderful (complementary) onboarding team. Have a wonderful day!

you just changed my world... next thing I will be learning is bundles... after years of working with clover and getting no help. we can finally sell things correctly. we have been taking a loss on by the pound sales for years by rounding down in the customers favor because we couldn't sell units correctly

There are still a couple of bugs with clover. And some missing integrations I don't see attributes anywhere but I may be wrong

Hello! Thanks for your time leaving this review. Great to hear you were able to figure out the correct pricing structure for your products. Bundles should help even more! If you come up with any feature requests please reach out. We'd love to hear them!