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Fishbowl vs Square for Retail Comparison

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Overview

Category Leaders

Made for integration with QuickBooks, Fishbowl is a complete manufacturing and inventory management solution designed for...

Category Leaders

Square for Retail is a point of sale (POS) system for retail businesses, with integrated inventory management, customer profiles,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

4395

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

60

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

310

226

46

22

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

291

70

8

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
Fishbowl is very user friendly, has great support, and great integrations with our other systems.
Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.

Pros

The super cheap and easy to use interface is awesome. Being able to carry a card reader at all times has improved the way I take deposits for gear rentals.
The compactness of it was definitely appreciated and it was nice to have one, easy to find location for all the important statistics.
Overall Square for Retail is a quality option to have at your disposal. I think it represents the best product of its kind; plus the company sends a Square reader to you for free.

Cons

It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.
We have a repetitive problem with line items coming up as 0, which causes our orders to refuse to ship. It's time-consuming to repeatedly call to get them unstuck.
Horrible Company, they use to be good now they are just completely useless.

Cons

I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized. I provided the following to square.
Square permits fraudulent chargebacks against your company.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features117
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Asset Management
  • Availability Management
  • Backorder Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Barrel Management
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cataloging/Categorization
  • Cellar Management
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customization
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Marketing
  • Employee Management
  • Estimating
  • Expiration Date Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Historical Reporting
  • IT Asset Tracking
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Templates
  • Location Tracking
  • Loyalty Program
  • MES
  • Mail Order
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Production Scheduling
  • Production Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Task Planning
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management
  • Touch Screen
  • Traceability
  • Transaction History
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Vineyard Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features77
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Asset Management
  • Availability Management
  • Backorder Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Barrel Management
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Cataloging/Categorization
  • Cellar Management
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customization
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Electronic Submission
  • Email Marketing
  • Employee Management
  • Estimating
  • Expiration Date Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Historical Reporting
  • IT Asset Tracking
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Templates
  • Location Tracking
  • Loyalty Program
  • MES
  • Mail Order
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Production Scheduling
  • Production Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Role-Based Permissions
  • SKU/UPC Codes
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Task Planning
  • Task Scheduling
  • Third Party Integrations
  • Timesheet Management
  • Touch Screen
  • Traceability
  • Transaction History
  • Usage Tracking/Analytics
  • Vendor Managed Inventory
  • Vendor Management
  • Vineyard Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations40
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations20
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier