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Verizon Connect vs Elite EXTRA Comparison (2026)

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Verizon Connect

Elite EXTRA

Overview

Accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency with Verizon Connect.

Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects you to nationwide 3PL fleets, and automates returns for a seamless customer experience. Cut costs, boost speed, and delight customers with every delivery.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.2

948

292

207

122

248

Value for money

Ease of use

Features

Customer support

40%

would recommend this app

4.7

388

273

105

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Having access to real-time data makes it easier to manage vehicles, monitor performance, improve scheduling, and make informed decisions.”

Nikki C.

Office Manager

“I like how Verizon Connect lets me watch trucks move in real time and match loads to drivers quickly so I can keep customers informed and avoid messy back-and-forth calls.”

John P.

Transport Broker

“It’s not the simplest system out of the box, but it becomes incredibly useful for improving visibility, accountability, and decision-making across a fleet. While there are areas that could be more user-friendly, the insights and operational control I gain outweigh the frustrations.”

Elizabeth L.

RECEPTIONIST

Pros

“Route optimization, automatically sending each order to billing upon delivery (integrated with our ERP system, Epicor Eclipse), attaching photos to each order in Eclipse is also great”

Jerret H.

Warehouse Manager

“The visual workload view allows us to quickly understand delivery volume and status, which improves planning and decision‑making.”

William A.

Erp Specialist

“I really like that Elite delivers our parts overnight, it helps keep our cars moving through the production, and reduces daytime delays from traffic, etc.”

Jamie H.

Parts Manager

Cons

“The biggest challenge with Verizon Connect is that the platform can feel a little overwhelming at first because of the number of features and reporting options available.”

Nikki C.

Office Manager

“Most of the issues cannot be solved on your own and you need to contact customer service in which they take days to respond.”

JON W.

Director of fleet management

“Difficult contracts: frustration with rigid and inflexible contracts, automatic renewals, and challenges in canceling services.”

Gerald H.

They ignored us until after the auto renewal

Cons

“Sometimes I'm not able to change an order to COD when needed, which means I have to make adjustments on my deposit form or create a fake order to validate a check.”

Lisa P.

Administrator

“One drawback of elite extra is that the sometimes the orders in our business system do not populate in the site because the API has issues sometimes.”

Connor J.

Sales - Customer Experience

“It is a service issue, rather then Elite Extra issue. But in the rural areas where there is bad service, my drivers proof of deliver photos do not upload.”

Dusty B.

Director of Personnel