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Verizon Connect
Fleet tracking intelligence
Verizon Connect has the following pricing plans:
Pricing model: Subscription, Open Source
These products have better value for money
Q. Who are the typical users of Verizon Connect?
Verizon Connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Verizon Connect support?
Verizon Connect supports the following languages:
Spanish, English, French, German, Dutch, Italian, Polish, Portuguese
Q. Does Verizon Connect support mobile devices?
Verizon Connect supports the following devices:
Android, iPad, iPhone
Q. Does Verizon Connect offer an API?
Yes, Verizon Connect has an API available for use.
Q. What other apps does Verizon Connect integrate with?
Verizon Connect integrates with the following applications:
ServMan, Whip Around, Fleetio, Shipwell, Descartes MacroPoint, QuickBooks Online, ServiceMax, FourKites
Q. What level of support does Verizon Connect offer?
Verizon Connect offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base
If you’re looking to keep tabs on safety, compliance or productivity in an efficient, digital way, Verizon Connect delivers. Get one software solution to manage your entire fleet of vehicles, drivers, jobs and assets. Our award winning user interface gives you meaningful insights into your fleet data to help you make better-informed decisions for your business. Cut costs by reducing idling and unnecessary fuel use. Improve safety, reduce accidents and deflect false claims with AI powered dashcams. Increase productivity with better visibility into fleet activity.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
29
Per month
Flat Rate
Value for money
2.8
/5
896
Starting from
No pricing info
Value for money contenders
Functionality
3.2
/5
896
Total features
88
30 categories
Functionality contenders
Overall Rating
3.2
/5
896
Positive reviews
52
%
265
198
116
78
239
Overall rating contenders
Josh E.
Director of Administration
Religious Institutions, 11-50 employees
Review source
Transcript
Josh: My name is Josh, and I'm the director of administration for Verizon Connect. I rated out a three....
Dale W.
Facilities Management
Nonprofit Organization Management, 11-50 employees
Review source
Transcript
Dale W.: Hi. My name is Dale. My job title is Facilities Manager. I would rate Verizon Connect as a four...
Montana H.
Real Estate, 11-50 employees
Used daily for 1-2 years
Review source
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The interface is very functional. We now have 8 vehicles on GPS at all times, in our business many times you'll need to drop everything and find help. The GPS allows us to our closet tech in the area. The Geofences also allow us to see how often we visit our favorite vendors which has provided essential info on our decision to begin stocking inventory.
The alerts are pretty unclear when there is an incident. Our drivers tend to give a bit on push back on their weekly driving score. If there was a bit of definition behind "hard braking or "quick starts" I think that would go a long way.
William B.
Logistics and Supply Chain, 51-200 employees
Used daily for 2+ years
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I hope we are putting safe drivers on the road as we now get speeding alerts.
It's compliant for the FMCSA ELD rule...
I have no issues with the software, it's pretty easy to use.
Caity M.
Construction, 51-200 employees
Used daily for less than 6 months
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Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when it comes to fixing issues and complaints/concerns from their customers. They tend to not respond to emails and do not value communication with the customer. It has become very obvious that they do not communicate internally between their various departments. It feels as if each of their departments are...
The actual software seems to be working well with our fleet. My scheduling department has been testing this software out on a handful of our work trucks for the past few months and now want to install it for our entire fleet (30-40 or so trucks) so that would suggest that the software works, and is easy enough to use and worth the money.
The customer service at VerizonConnect. I can go weeks waiting for an email back from their team. It has been confirmed with their various departments that they do not communicate with each other internally so each of the departments I have had to interact with has had no idea what was going on / what issues were caused by their fellow departments. For example, the sales team got our business and sent...
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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Overall, just so terrible. Their customer service is awful. they don't listen to customer's needs and will keep renewing contracts without consent.
I literally have nothing good to say about this company. Everything is a challenge with them and we've had them for years.
Everything is terrible about this company. Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know what they're doing. I'm trying to update a credit card on file and their website doesn't work. I've been transferred 4 times already in 10 mins. It's a simple request. This is just a minor issue. We've had so many major issues as well!
Tung L.
Construction, 51-200 employees
Used monthly for 2+ years
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Overall, the Verizon Connect is a great tracking systems for tracking the locations of different vehicles and their locations.
Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports.
Sometimes, the tracking devices are not update correctly and customer service is needed to help assists with this issue.