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Verizon Connect Logo

Fleet tracking intelligence

Verizon Connect Pricing, Features, Reviews and Alternatives

Verizon Connect FAQs

Q. What type of pricing plans does Verizon Connect offer?

Verizon Connect has the following pricing plans:
Pricing model: Subscription, Open Source

These products have better value for money


Q. Who are the typical users of Verizon Connect?

Verizon Connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Verizon Connect support?

Verizon Connect supports the following languages:
Spanish, English, French, German, Dutch, Italian, Polish, Portuguese


Q. Does Verizon Connect support mobile devices?

Verizon Connect supports the following devices:
Android, iPad, iPhone


Q. Does Verizon Connect offer an API?

Yes, Verizon Connect has an API available for use.


Q. What other apps does Verizon Connect integrate with?

Verizon Connect integrates with the following applications:
ServMan, Whip Around, Fleetio, Shipwell, Descartes MacroPoint, QuickBooks Online, ServiceMax, FourKites


Q. What level of support does Verizon Connect offer?

Verizon Connect offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

Verizon Connect product overview

What is Verizon Connect?

If you’re looking to keep tabs on safety, compliance or productivity in an efficient, digital way, Verizon Connect delivers. Get one software solution to manage your entire fleet of vehicles, drivers, jobs and assets. Our award winning user interface gives you meaningful insights into your fleet data to help you make better-informed decisions for your business. Cut costs by reducing idling and unnecessary fuel use. Improve safety, reduce accidents and deflect false claims with AI powered dashcams. Increase productivity with better visibility into fleet activity.

Key benefits of using Verizon Connect

- Increase fleet visibility.
- Streamline processes. Get more done with fewer resources.
- Help your team improve driving habits.
- Increase productivity and improve efficiency.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Documentation
Webinars

Not sure about Verizon Connect? Compare it with a popular alternative

Verizon Connect logo

Verizon Connect

3.2
(896)
Jobber logo
4.5
(804)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Verizon Connect pricing information

Value for money

2.8

/5

896

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Verizon Connect features

Functionality

3.2

/5

896

Total features

88

30 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting/Analytics
API
Customizable Reports
Mobile Access
Inventory Management

Functionality contenders

Verizon Connect users reviews

Overall Rating

3.2

/5

896

Positive reviews

52

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.26/10
Rating distribution

5

4

3

2

1

265

198

116

78

239

Pros
Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
We have been with Verizon Connect Reveal for almost 3 years and we are pleased with the customer service representatives because they are responsive and helpful.
The ability to track locations of vehicles, and related speed for safety monitoring purposes is fantastic for management staff.
Cons
Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
Worst company I have ever dealt with, EVER. They keep charging me for a device that does not work.
No equipment received, got a call from their schedulers saying it would be delayed. Then I began getting charged for it, without having it in my possession.

Overall rating contenders

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Josh E.

Director of Administration

Religious Institutions, 11-50 employees

Review source

Overall Rating

Connect Network Fleet or Disconnect

Reviewed 3 years ago

Transcript

Josh: My name is Josh, and I'm the director of administration for Verizon Connect. I rated out a three....

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Dale W.

Facilities Management

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating

Easy to use and helpful app

Reviewed 3 years ago

Transcript

Dale W.: Hi. My name is Dale. My job title is Facilities Manager. I would rate Verizon Connect as a four...

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Montana H.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GPS works great and so does the Fleet Service feature that allows us to track maintenance expenses.

Reviewed 6 years ago
Pros

The interface is very functional. We now have 8 vehicles on GPS at all times, in our business many times you'll need to drop everything and find help. The GPS allows us to our closet tech in the area. The Geofences also allow us to see how often we visit our favorite vendors which has provided essential info on our decision to begin stocking inventory.

Cons

The alerts are pretty unclear when there is an incident. Our drivers tend to give a bit on push back on their weekly driving score. If there was a bit of definition behind "hard braking or "quick starts" I think that would go a long way.

WB
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William B.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Fleetmatics Review

Reviewed 5 years ago

I hope we are putting safe drivers on the road as we now get speeding alerts.

Pros

It's compliant for the FMCSA ELD rule...

Cons

I have no issues with the software, it's pretty easy to use.

CM
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Caity M.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Customer Service Nonexistent

Reviewed 5 years ago

Overall it has been very frustrating to work with VerizonConnect. They seem to have no urgency when it comes to fixing issues and complaints/concerns from their customers. They tend to not respond to emails and do not value communication with the customer. It has become very obvious that they do not communicate internally between their various departments. It feels as if each of their departments are...

Pros

The actual software seems to be working well with our fleet. My scheduling department has been testing this software out on a handful of our work trucks for the past few months and now want to install it for our entire fleet (30-40 or so trucks) so that would suggest that the software works, and is easy enough to use and worth the money.

Cons

The customer service at VerizonConnect. I can go weeks waiting for an email back from their team. It has been confirmed with their various departments that they do not communicate with each other internally so each of the departments I have had to interact with has had no idea what was going on / what issues were caused by their fellow departments. For example, the sales team got our business and sent...

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Verified reviewer

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Terrible company, customer service & overall awful company

Reviewed 3 months ago

Overall, just so terrible. Their customer service is awful. they don't listen to customer's needs and will keep renewing contracts without consent.

Pros

I literally have nothing good to say about this company. Everything is a challenge with them and we've had them for years.

Cons

Everything is terrible about this company. Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know what they're doing. I'm trying to update a credit card on file and their website doesn't work. I've been transferred 4 times already in 10 mins. It's a simple request. This is just a minor issue. We've had so many major issues as well!

TL
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Tung L.

Construction, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Verizon Connect

Reviewed 2 months ago

Overall, the Verizon Connect is a great tracking systems for tracking the locations of different vehicles and their locations.

Pros

Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports.

Cons

Sometimes, the tracking devices are not update correctly and customer service is needed to help assists with this issue.

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