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Kisi vs Swiftlane Comparison (2026)

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Kisi

Swiftlane

Overview

Kisi is a cloud-based secure access control system designed to help enterprises across various industries such as real estate, IT, healthcare, education, and manufacturing manage door access for authorized personnel or visitors using a combination of sensors and mobile devices.

Swiftlane smart access technology provides safer, more secure access solutions for multifamily communities using video intercom, face recognition access, mobile access, and visitor PINs.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.6

129

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

“After researching further, we also found many other reviews describing almost identical experiences following Kisi’s new billing changes:”

Fiona S.

Managing partner

“The nfc is very finicky so if you plan on that being your main access method, maybe look into another system.”

Adam M.

Owner

“The only communication we received was a vague email saying 'update your payment information.'”

Fiona S.

Managing partner

Pros

“Great costumer service, they strive to resolve issues with their equipment every time spending time with every IT technicians to understand and solve issues.”

Hugues D.

director of capital project

“I will need to integrate this with Appfolio in order to make the adding and removal of tenants automated as people move in and out.”

Barry E.

VP Technology

“The thing I liked most about Swiftlane was their fast response when I reported an issue, even when they don't respond and I leave a message.”

Alva O.

Manager

Cons

“Their listed phone number is non-functional. When we explicitly requested a phone call via email to resolve a significant billing dispute, they refused and stated they only communicate via email.”

Fiona S.

Managing partner

“We have been a long-time Kisi customer operating a coworking and event space business, and our recent experience with the company has been one of the most frustrating and disappointing vendor experiences we have encountered in years.”

Fiona S.

Managing partner

“Lack of customer service — one single representative handles all inquiries including billing, support, and disputes.”

Fiona S.

Managing partner

Cons

“Having a camera by the door is great for safety but needing the bio metrics of my face and, odds are, selling that information to lord knows which app/other product -- is generally distressing.”

Matthew N.

Not Available

“When the system is not working as it should it can get a little frustrating especially because I'm used to using my facial scan and I don't remember the password”