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Logiwa WMS vs Infoplus Comparison

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Overview

Category Leaders

Can you pick and pack faster with a smarter system? Check out Logiwa Inventory Management Software.

Category Leaders

Infoplus is a cloud-based inventory & warehouse management solution which offers a range of tools for managing customers,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

795

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

89

5

4

3

2

1

59

24

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

114

5

4

3

2

1

63

37

12

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

This is the best WMS system in the market. We are a rapidly growing fulfillment company and was looking for a system that can help us with the exponential jumps we are seeing in our volumes.
Logiwa is a great system for a company in need of a WMS system on a budget. It integrates with numerous eCommerce and accounting platforms and has been a great help to our operations.
Great Program for the Price, the implementation and support team have been super helpful.

Pros

I am not the most technically inclined person, and they’ve been a great help and walked me through the process with ease and with patience and they’re so astute.
Our inventory accuracy has been managed better since switching to InfoPlus. The ability to set tables for exactly what data you require is amazing.
They respond with the right help and follow up like clockwork. We are looking forward to introducing major features in our own company, and I feel confident in Infoplus to help it work right.

Cons

There is NO Documentation or Tutorials to refer to. The UI is confusing and usability is unorthodox (Having to hit "Enter" to get a dropdown menu to work).
It's unstable, last Black Friday it was down for about 4 hours.
They ask you for the solutions and will gaslight you saying nothing has changed, you must have messed up your configuration that you don't even have access to.

Cons

If you make mistakes on some things you cannot delete it at all. I cant even remove inventory with wrong sku because it says Ive had a reciept on it but never did.
Sometimes mistakes happen and need to have access to be edited. Also lack of relevant information cross over between the mobile floor app and the desktop site.
If you do not have someone who is either willing to learn, or experienced with Js- you will struggle with implementing this software.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features77
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Lading
  • Bills of Material
  • Cataloging/Categorization
  • Check-in/Check-out
  • Compliance Management
  • Contact Database
  • Container Shipping
  • Cost Tracking
  • Cross Docking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • EDI
  • For 3PLs
  • Forecasting
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Printing
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Ocean Shipping
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Process/Workflow Automation
  • Procurement Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third-Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features104
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Lading
  • Bills of Material
  • Cataloging/Categorization
  • Check-in/Check-out
  • Compliance Management
  • Contact Database
  • Container Shipping
  • Cost Tracking
  • Cross Docking
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • EDI
  • For 3PLs
  • Forecasting
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Label Printing
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Ocean Shipping
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Process/Workflow Automation
  • Procurement Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Real Time Synchronization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third-Party Integrations
  • Transportation Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations46
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations26
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AA
AvatarImg

Angel A.

Printing, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Infoplus logo

Infoplus

Inventory management

Reviewed a year ago
Pros

Inventory management was not too easy to use and did integrate.

Cons

Not too easy to navigate. I am used to a WMS type of program.

TL
AvatarImg

Tara L.

Pharmaceuticals, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Infoplus logo

Infoplus

Good for a start up

Reviewed a year ago
Pros

Ive used many different WMS systems. This one works well enough for first timers and/or new businesses

Cons

Lack of being able to edit shipment info once they've already been received. Sometimes mistakes happen and need to have access to be edited. Also lack of relevant information cross over between the mobile floor app and the desktop site.

Vendor response

Hi Tara, Thanks for the review! I'd like to point out that orders can indeed be edited after they are received. If the order is "on order" you can edit anything about it using the edit function. If the order is processed, you can use the "edit processed orders" function of the action menu. If the order is processed you cannot edit line items or quantities at that point since the order is already allocated. You would need to get in touch with the ops team to "unfulfill" the order in that scenario, if it's allowed by your partner. Thanks!

SO
AvatarImg

Shirley O.

Medical Devices, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Infoplus logo

Infoplus

Felt winning a lottery after choosing the Infoplus WMS as our Warehouse Management System

Reviewed 3 years ago

The fundamental design for the whole system is so great, as the customers, not only we can benefit from the UI experiences, but also we can integrate with our system via API. Also Infoplus WMS provides the internal customization features, so we can add our own business logic inside of the WMS.

Pros

Great features from UI to system integration

Cons

So far we have not found one yet. We will work with the Infoplus if we find one in the future

Vendor response

Thank you for your review, Shirley! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!

CB
AvatarImg

Chris B.

Warehousing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Infoplus logo

Infoplus

Good System

Reviewed a year ago

Infoplus is one of a couple WMS systems we use to support our clients needs, and it's a powerful system that meets our needs.

Pros

The software is much easier to use than a lot of other WMS's out there, but still has a full suite of features. A great tool for managing 3PL operations

Cons

Like with any enterprise software, it takes a little work to get up and going. But that's not really a con, that's just how the process goes.

AR
AvatarImg

Verified reviewer

Retail, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Infoplus logo

Infoplus

Infoplus Definitely Gets The Job Done

Reviewed a year ago
Pros

Very intuitive portal on the 3PL and the client side. Quick to implement. Reliable. Smooth. Scalable in terms of order volume/clients.

Cons

Limited customization abilities. All the table stakes requirements for a WMS are there, but if you want to custom build enhancements it'll either be limited and/or costly.

CL
AvatarImg

Charles L.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Infoplus logo

Infoplus

Powerful Platform

Reviewed a year ago

Overall I've had a great experience with Infoplus and their team.. would recommend to anyone who needs an end to end WMS solution at a very low price (comparatively)

Pros

The mobile apps make inventory management simple and easy to use - a must when working with temp workers or warehouse folks who don't "computer" very well.

Cons

There are so many tools and fields available in the system, it can be a bit overwhelming at times. They have a great support staff and a lot of online documentation but even then it can take a bit of time to get things figured out. With that being said, it's better to know it's possible and take time to learn it rather than not being able to accomplish your needs at all

JH
AvatarImg

Jake H.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Infoplus logo

Infoplus

Totally customizable, but at times unpolished

Reviewed a year ago

Year 1 (2021) was at times rough with Infoplus. I think they might have outgrown their customer support department. So when issues came up resolutions took a long time. However, they now a new, very solid, leadership team. I personally know most people on the leadership team, and they really are great to work with.

Pros

Infoplus is the most customizable WMS on the market. You're able to inject scripts anywhere in the platform. I have not seen a platform that allows you to access the API from within the product. We're able to do anything we want to, with the right amount of work. I have come across very few issues that don't have some sort of workaround by utilizing the API.The billing feature is also solid. It allows you to create invoices within the platform, although it doesn't push automatically to QB, it can with a 3rd party integration.

Cons

At times, Infoplus can be slow and clunky. Unpolished is the word I would use. Some workflows are unnecessarily complicated, requiring more clicks than really ought to be there. We ship in a 3rd party software because the packing/shipping aspect of the product is really devoid of key features. However, the integration with 3rd party shipping software (Shipstation) is solid. We've never had an issue and we're able to customize what information is sent/received as well.

MS
AvatarImg

Michael S.

Logistics and Supply Chain, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Infoplus logo

Infoplus

Great software with great support

Reviewed 2 years ago

We use Infoplus as our WMS for our order fulfillment company. When we started, we had very little idea how to use the system, and although there was good training on it, We needed a re-training once the business picked up and we were actually applying the info to real-life scenarios. I had a hard time with the support initially, as the system was more complex than I anticipated. Joel and Carter were...

Pros

Easily, the best part of the software is how robust it is. It has almost endless capabilities to run your warehouse the way you need it to work. We were looking for software that can handle multiple clients (LOBs) and their respective needs re order fulfillment, postage, packaging, etc., and Infoplus fit the bill almost entirely.

Cons

The biggest challenge for us was ease of use. The interface is not like anything we have used before, and it took quite a while to understand the intricacies of it. Errors needed a real deep dive to figure out. I think the documentation is undergoing important improvements, and that will help. I would love to see a new interface that allows greater customization for what is on the screen, and more custom automations.

Vendor response

Thank you for your review, Michael! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!