Infoplus Pricing, Features, Reviews & Comparison of Alternatives

Infoplus

Inventory & warehouse management software

4.78/5 (18 reviews)

Infoplus overview

What is Infoplus?

Infoplus is a cloud-based inventory and warehouse management solution which offers a range of tools for managing customers, vendors, stock, orders, shipping, and more. The system is designed for small and medium-sized B2B and B2C businesses in wholesale, eCommerce retail, and third party logistics (3PL).

The inventory management tools in Infoplus allow users to track and control inventory levels in real-time, with lot control, high and low stock level alerts, and inventory adjustments. Purchase orders and advanced shipping notifications can be managed, and receipts can be created on-the-fly to load inventory. Orders can be created, imported, edited, and tracked, and integrations with shopping carts sync orders in real-time, reducing the risk of overselling stock. Order fulfillment processes can be scheduled to run 24/7 based on shipping method, last-in-first-out (LIFO) or first-in-first-out (FIFO), and prioritized by customer type, deliver-on or need-by date, or service level.

Infoplus integrates with multiple shipping channels, allowing users to shop around for the best possible shipping rates. Customizable templates can be used to create warehouse documents, including pick lists, packing slips, and shipping labels, which can be printed automatically. Users can track order statuses in real-time, with visibility into returns and exceptions, even for external shipments. Users can also manage compliance regulations when shipping products such as dry ice, alcohol, and ORM-D hazardous materials.

Pricing

Starting from
$695/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Infoplus screenshot: Users can configure event-triggered alertsWhat is Infoplus | The Power of InfoplusInfoplus screenshot: Shipping labels can be printed, and shipped orders can be trackedInfoplus screenshot: Receiving worksheets can be createdInfoplus screenshot: Warehouse documents can be generated from templates and printed automaticallyInfoplus screenshot: Custom pick scanning schemes can be set upInfoplus screenshot: Audit trails are generated automaticallyInfoplus screenshot: Inventory status of items can be changedInfoplus screenshot: Barcode templates can be generatedInfoplus screenshot: Users can edit line itemsInfoplus screenshot: Orders can be sent to external shipping systemsInfoplus screenshot: Items can be located using SKUs or UPCs

Infoplus reviews

Excellent
14

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.4
  4.4
Ateeq Khan

Very user friendly WMS

Used weekly for free trial
Reviewed 2018-09-14
Review Source: GetApp

Pros
infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible.

Cons
some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Frank Piliero

Infoplus has help changed the way we do business, for the better

Used daily for 1-2 years
Reviewed 2020-01-17
Review Source: Software Advice

I mentioned them mostly in the "Pros" section, but in short, Infoplus has afforded me the following benefits: Ability to see and analyze entire operation process in real-time Ability to provide customers with high-end and reliable customer portal experience Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point) Unlimited reporting potential and data that has allowed us to gauge our past and present performance like never before. I truly believe Infoplus will allow me to take my business to the next level.

Pros
Ease of Use - Obviously, the biggest hurdle in changing software is dealing with employee and customer reluctance to learn something new. Fortunately, Infoplus makes it really easy to use and navigate their software. They also have many helpful tool tips, and easy access to their Knowledge Base which really helps make the transition go smoother. Real-Time Tool - I can't stress enough how helpful it is to have valuable data shown in real-time. There are literally endless reporting options you can use which allow you to monitor and run your company. Before Infoplus, I was in the dark on so many things. Now, I have real-time data telling me if orders are late, employees are not producing, or a certain customer's shopping cart has unexpectedly stopped communicating. Having these tools at my disposal is invaluable, and I'm not sure how I functioned before without them. Reliability - Having the ability to tell virtually every customer that "We can connect with your system" is a huge game changer. Not only that, but having the system be reliable for them is an asset that cannot be overstated. We never have to worry about downtime or issues that interrupt our customer's ability to utilize the portal, and that's a huge benefit over our previous software. Customer Service - Their customer service is 2nd to none. If I wasn't limited by characters, I would continue to commend just how crucial they've been in helping our business run smoothly.

Cons
Any small issues we had during transition we're rectified by their excellent customer service team. I can't commend them enough for the hard work they continually put into their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dave Brajkovich

Loads of functionality/Needs time to adopt to new users

Used daily for 6-12 months
Reviewed 2020-05-11
Review Source: Software Advice

The overall experience was good. The tool is logical in its functionality however the setup and UOM process in conversions needs a lot of time and attention. Support is needed for a fairly long period of time and hard to come by. We definitely improved many of our legacy processes and converted them to proper logic using the tool! however, consistency of expected outcomes for billing and UOMs was problematic and required a lot of testing and back and forth to get them just right. Expect to spend some 2-3 months for proper configuration, training, testing, testing, and testing, before launching. This is NOT a rip and replaces type process

Pros
The flexibility of the tool to do what you need with little need to customize a ton of coding!

Cons
Support is highly required due to the nature of the tools multiple features, takes time to understand and handoff. The support team NEEDS MORE people on the ground to help the client to overcome the inconsistency of the scripts needed to run reports and billing! The tool is missing a big piece of the order to cash process....Invoicing is NOT built in it requires integration to a billing system. Although the API's are nice and available it takes a long time to get the transactions mapped properly due to a nonexisting data dictionary, so it MUST have Software knowledgable support for the duration of the setup and implementation Post and Pre, however, the support team is hard to get committed time from as they have many other clients needing support. Make sure you plan committed time daily for 3-4hrs a day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Dana Feola

Good Product/Over Allocated Deployment Staff

Used daily for less than 6 months
Reviewed 2017-05-16
Review Source: Software Advice

When fully deployed and all capabilities integrated InfoPlus is worth the money. Just prepare for a longer than necessary deployment period.

Pros
The application is fully functional and fully configurable. The table structures can be modified to meet the target organization needs.

Cons
Because it is flexible it requires a deployment team to optimize for your site. The deployment manager is you only POC with the company and they are allocated across many companies/projects. They also build deployment in sprints and the sprints run at 2-week intervals. Our deployment should have been smooth and quick. it has been long and painful. The base product is also deployed to a "legacy" customer base. InfoPlus won't change the base operations of the system if it alters the old legacy system. This led to more customization than needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Michael Gordon

Infoplus has been eager to help from sales to service.

Used daily for less than 6 months
Reviewed 2017-05-26
Review Source: Capterra

Pros
Im an IT manager for a 3rd Part Logistics provider. The warehouse had an old school spreadsheet, handwritten, in the head of one person system where things were tracked. This system created lots of extra work and headaches for this warehouse hero. They asked me to help. I have no warehouse or logistics background. I demoed 4 companies and Infoplus shined brighter than any. Based on monthly shipments Infoplus was able to craft a billing plan that fit our budget. Their staff has been there to help from the beginning 24/7 during our setup. Infoplus went above and beyond by sending a representative out at no cost to ensure the on-boarding of our biggest client went smoothly. All of the other 3PL's we interviewed the initial cost of entry was mid five figures. With Infoplus we purchased a few thousand dollars worth of equipment and within a month we were using the system. Their implementation manager has gone the extra mile by ensuring things run smoothly. Only an email or phone call away for any questions myself and/or the warehouse manager has had. The selling points for us was Infopluss willingness to please and the lack of infrastructure we had to add and maintain. With a cloud-based solution, we dont have to worry about additional hardware/software licensing, information security on those items, up-time of said devices, etc. The list goes on and on. We are very pleased and happily recommend Infoplus to anyone who will listen.

Cons
With any new business software solution, there are hurdles to overcome. When the tough times came Infoplus was there to help and even hold our hands when needed. So there are really no cons we've found so far. We are looking forward to bringing new lines of business on-line with Infoplus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Infoplus pricing

Starting from
$695/month
Pricing options
Subscription
View Pricing Plans

Infoplus Warehouse Manager: $695/month
Infoplus 3PL Warehouse Manager: $895/month

Infoplus features

API
Activity Dashboard
Auditing
Automatic Notifications
Compliance Management
Document Management
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Third Party Integration

Activity Tracking (315 other apps)
Audit Trail (293 other apps)
Billing & Invoicing (280 other apps)
Customizable Reporting (391 other apps)
Data Import/Export (363 other apps)
Document Storage (295 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (472 other apps)
Workflow Management (384 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Infoplus

Key features of Infoplus

  • Advanced shipping notifications
  • Audits
  • Automatic notifications
  • Back orders
  • Bulk data
  • Carrier/service level automation
  • Cartonization
  • Compliance management
  • Customer management
  • Customizable templates
  • Dashboard
  • Data flagging
  • Document management
  • Drop ship vendor support
  • Event-triggered actions
  • Inbound scheduled receipts
  • Inventory adjustments
  • Inventory management
  • Item cost allocation
  • Kitting and VAS
  • Labor optimized warehouse routes
  • Light Manufacturing
  • Location management
  • Lot control
  • Low & high stock alerts
  • Multi-order handling
  • Order management
  • Order packing
  • Order prioritization
  • Order processing
  • Order tracking
  • Pick route optimization
  • Product recall tracking
  • Real time order communication
  • Real-time status updates
  • Receiving
  • Replenishment automation
  • Shipping management
  • Shopping cart integration
  • Stock level management
  • Task scheduling
  • Vendor management
  • Verification images
  • Warehouse management
  • Wave pick methodologies
View All Features

Benefits

Tags can be used to flag specific data, allowing users to filter order, inventory, and other data based on matching criteria.

Fulfillment processes can be scheduled to run at any time, based on shipping method, last-in-first-out (LIFO) or first-in-first-out (FIFO), and prioritized by customer type, deliver-on or need-by date, or service level.

Warehouse employee pick routes can be optimized, real-time work progress can be monitored, and images can be used to visually verify the correct items have been selected in the picking process.

Inventory can be tracked across multiple locations and business lines, with centralized inventory control and automated alerts for high or low stock levels.

Customizable templates can be used to create and manage documents, with automatic printing of pick lists, packing slips, and shipping labels.