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Infoplus Pricing, Features, Reviews and Alternatives

Infoplus product overview

Price starts from

795

Per month

Per Feature

What is Infoplus?

Infoplus is a cloud-based inventory and warehouse management solution which offers a range of tools for managing customers, vendors, stock, orders, shipping, and more. The system is designed for small and medium-sized B2B and B2C businesses in wholesale, eCommerce retail, and third party logistics (3PL).

Key benefits of using Infoplus

  • Tags can be used to flag specific data, allowing users to filter order, inventory, and other data based on matching criteria.

  • Fulfillment processes can be scheduled to run at any time, based on shipping method, last-in-first-out (LIFO) or first-in-first-out (FIFO), and prioritized by customer type, deliver-on or need-by date, or service level.

  • Warehouse employee pick routes can be optimized, real-time work progress can be monitored, and images can be used to visually verify the correct items have been selected in the picking process.

  • Inventory can be tracked across multiple locations and business lines, with centralized inventory control and automated alerts for high or low stock levels.

  • Customizable templates can be used to create and manage documents, with automatic printing of pick lists, packing slips, and shipping labels.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    Infoplus pricing information

    Value for money

    4.7

    /5

    28

    Starting from

    795

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Infoplus features

    Functionality

    4.6

    /5

    28

    Total features

    107

    7 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Third Party Integrations
    API
    Customizable Reports
    Workflow Management

    Functionality contenders

    Infoplus users reviews

    Overall Rating

    4.6

    /5

    28

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.7/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    8

    1

    0

    0

    Pros
    The dashboard is great, and our customers love how easy it is to just click a metric and view whatever data we have tailored to fit their needs.
    The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily.
    A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it.
    Cons
    If you make mistakes on some things you cannot delete it at all. I cant even remove inventory with wrong sku because it says Ive had a reciept on it but never did.
    We implemented this software during peak Covid time. We missed the "in person" interaction with the implementation team.
    Providing backup documentation for invoices is a bit of a pain.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Very user friendly WMS

    Reviewed 4 years ago
    Pros

    infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible.

    Cons

    some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Value and Support Staff

    Reviewed 9 months ago

    Overall great experience, this software has streamlined all of our warehouse processes and has increased our output by a tremendous amount.

    Pros

    The features of the fulfillment process help dictate a smoother flow of picking operations. There are many data points to help optimize SKU placement which is crucial when your facility is near peak capacity. Support staff is very responsive and close tickets quickly.

    Cons

    Some data points are not specific to our business, however we have found alternative fields to offset this issue.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    eCommerce and Retail Operations

    Reviewed 2 years ago
    Pros

    InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.

    Cons

    This software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great software with great support

    Reviewed 3 months ago

    We use Infoplus as our WMS for our order fulfillment company. When we started, we had very little idea how to use the system, and although there was good training on it, We needed a re-training once the business picked up and we were actually applying the info to real-life scenarios. I had a hard time with the support initially, as the system was more complex than I anticipated. Joel and Carter were...

    Pros

    Easily, the best part of the software is how robust it is. It has almost endless capabilities to run your warehouse the way you need it to work. We were looking for software that can handle multiple clients (LOBs) and their respective needs re order fulfillment, postage, packaging, etc., and Infoplus fit the bill almost entirely.

    Cons

    The biggest challenge for us was ease of use. The interface is not like anything we have used before, and it took quite a while to understand the intricacies of it. Errors needed a real deep dive to figure out. I think the documentation is undergoing important improvements, and that will help. I would love to see a new interface that allows greater customization for what is on the screen, and more custom automations.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Felt winning a lottery after choosing the Infoplus WMS as our Warehouse Management System

    Reviewed a year ago

    The fundamental design for the whole system is so great, as the customers, not only we can benefit from the UI experiences, but also we can integrate with our system via API. Also Infoplus WMS provides the internal customization features, so we can add our own business logic inside of the WMS.

    Pros

    Great features from UI to system integration

    Cons

    So far we have not found one yet. We will work with the Infoplus if we find one in the future

    Infoplus FAQs and common questions

    Q. What type of pricing plans does Infoplus offer?

    Infoplus has the following pricing plans:
    Starting from: $795.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Infoplus?

    Infoplus has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Infoplus support?

    Infoplus supports the following languages:
    English


    Q. Does Infoplus support mobile devices?

    Infoplus supports the following devices:
    Android, iPad, iPhone


    Q. Does Infoplus offer an API?

    Yes, Infoplus has an API available for use.


    Q. What other apps does Infoplus integrate with?

    Infoplus integrates with the following applications:
    Authorize.Net, OpenCart, Shopify Plus, Adobe Commerce, WooCommerce, PayPal, SPS Commerce, PrestaShop, Foxy, Nexternal, ShipStation, Squarespace, Ecwid, CartRover , Quickbooks Online, Cratejoy, ChannelAdvisor, Braintree, Volusion, eHub, BigCommerce, Shopify


    Q. What level of support does Infoplus offer?

    Infoplus offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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