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Infoplus Pricing, Features, Reviews and Alternatives

Infoplus product overview

What is Infoplus?

Infoplus is a cloud-based inventory and warehouse management solution which offers a range of tools for managing customers, vendors, stock, orders, shipping, and more. The system is designed for small and medium-sized B2B and B2C businesses in wholesale, eCommerce retail, and third party logistics (3PL).

Key benefits of using Infoplus

Tags can be used to flag specific data, allowing users to filter order, inventory, and other data based on matching criteria.

Fulfillment processes can be scheduled to run at any time, based on shipping method, last-in-first-out (LIFO) or first-in-first-out (FIFO), and prioritized by customer type, deliver-on or need-by date, or service level.

Warehouse employee pick routes can be optimized, real-time work progress can be monitored, and images can be used to visually verify the correct items have been selected in the picking process.

Inventory can be tracked across multiple locations and business lines, with centralized inventory control and automated alerts for high or low stock levels.

Customizable templates can be used to create and manage documents, with automatic printing of pick lists, packing slips, and shipping labels.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Knowledge Base

FAQs/Forum

24/7 (Live rep)

Training options

Webinars

Live Online

Videos

In Person

Documentation

Infoplus pricing information

Value for money

4.7

Starting from

695

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

Infoplus

Value for money

Infoplus features

Functionality

4.8

Total Features75 7 categories

Most valued features by users

Alerts/Notifications

Reporting/Analytics

Activity Dashboard

API

Inventory Management

Third Party Integrations

Document Management

Mobile Access

Infoplus users reviews

Overall rating

4.7

Positive reviews

96%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.74/10

Rating distribution

Pros

Ability to provide customers with high-end and reliable customer portal experience. Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point).

Frank P.

A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it.

Kyle S.

The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily.

Kyle S.

Cons

If you make mistakes on some things you cannot delete it at all. I cant even remove inventory with wrong sku because it says Ive had a reciept on it but never did.

matt w.

Providing backup documentation for invoices is a bit of a pain.

Kyle S.

The company does not provide the option to pay for a developer from their team to customize the product for you.

Ryan L.

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Overall rating contenders

Infoplus

Overall rating

Ateeq K.

Verified reviewer

Used weekly for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

Very user friendly WMS

Reviewed 3 years ago

Pros

infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible.

Cons

some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust.

Adam G.

Pharmaceuticals, 11-50 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Great Software & Support Team

Reviewed a year ago

Great experience, knowledgeable staff, gave us more insight into our business than we have had before. We are evolving our business with the new process and the teams expertise.

Pros

The ability to have visability to our day to day shipping/pick & pack operation. Warehouse locations, Order history and tons of areas to input/retrieve data from. Learning something new each day b/c of all the data points available. Cart connnections are very easy

Cons

The need to use a script to have my cost/sell for freight shipping through a report rather than on the shipment table. Small workaround was made, not ideal but gets the job done.

Shirley O.

Medical Devices, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Felt winning a lottery after choosing the Infoplus WMS as our Warehouse Management System

Reviewed 2 months ago

The fundamental design for the whole system is so great, as the customers, not only we can benefit from the UI experiences, but also we can integrate with our system via API. Also Infoplus WMS provides the internal customization features, so we can add our own business logic inside of the WMS.

Pros

Great features from UI to system integration

Cons

So far we have not found one yet. We will work with the Infoplus if we find one in the future

Ryan L.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

eCommerce and Retail Operations

Reviewed a year ago

Pros

InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.

Cons

This software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.

Kyle S.

Logistics and Supply Chain, 11-50 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

Tons of functionallity & features for the price.

Reviewed 3 months ago

If you spend the time configuring everything thoroughly, you'll end up with an automated system that does the work for you. You can sit back and watch your scripts and triggers take over your order processing and fulfillment. Saves us tons of time and money. The system is setup in a way where you can define how you want your business to run, instead of being forced to do things a certain way which...

Pros

I love the fact that if the software does not have something out of the box that you need for your business process, you can use building blocks and scripts to create it. With custom fields, API, smart documents, and scripts the possibilities are endless. A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it. The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily. Automating things based on triggers and conditions is great once you understand how to use building blocks.

Cons

The weakest part of this software is the billing module. It works... but as a 3PL who bills for a LOT of different things, with each customer being billed in a unique way- our opinion is that the billing module needs *significant* improvement. At the time of this review, the billing module is a relatively new piece of the software. There have been a lot of glitches and bugs that needed to be sorted...

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Infoplus FAQs and common questions

Q. What type of pricing plans does Infoplus offer?

Infoplus has the following pricing plans:
Starting from: $695.00/month
Pricing model: Subscription

Q. Who are the typical users of Infoplus?

Infoplus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Infoplus support?

Infoplus supports the following languages:
English

Q. Does Infoplus support mobile devices?

Infoplus supports the following devices:
Android, iPhone, iPad

Q. Does Infoplus offer an API?

Yes, Infoplus has an API available for use.

Q. What other apps does Infoplus integrate with?

Infoplus integrates with the following applications:
Authorize.net, Magento Commerce, WooCommerce, PayPal, SPS Commerce Fulfillment, Foxy, QuickBooks Online, ChannelAdvisor, Braintree, Xero, BigCommerce, Shopify

Q. What level of support does Infoplus offer?

Infoplus offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)