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NetSuite vs QuickBooks Desktop Enterprise Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...

Category Leaders

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

1.4K

5

4

3

2

1

599

598

177

32

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

12.2K

6.4K

1.1K

190

151

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

User friendly design that is easy to learn and navigate, great for invoicing people as well as paying invoices, good organization of invoices and payments.
Quickbooks is the bread and butter of my business, it is the best accounting program I have used. I love that it continues to improve and allow more integration with apps and documentation programs.
The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

Submitting hours for the wrong week unintentionally can be frustrating because there is no way to reverse it without supervisor permissions.
The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer.
No recourse through customer service. Data is held hostage as leverage for stopping cancellation of unauthorized charges, ie: sure you can cancel but we're not sure what will happen to your data.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features346
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BIM Modeling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Bookkeeping Services Integration
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Channel Management
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electrical Estimating
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Schools
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • HVAC Estimating
  • Higher Education
  • Historical Database
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Incident Reporting
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • K-12
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Offline Access
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Permit Management
  • Pipeline Management
  • Planning Tools
  • Plumbing Estimating
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Cost Tracking
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Rescheduling
  • Residential
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Takeoff
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features215
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BIM Modeling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Bookkeeping Services Integration
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Channel Management
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electrical Estimating
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Schools
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • HVAC Estimating
  • Higher Education
  • Historical Database
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Incident Reporting
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • K-12
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Offline Access
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Permit Management
  • Pipeline Management
  • Planning Tools
  • Plumbing Estimating
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Cost Tracking
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Rescheduling
  • Residential
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Takeoff
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations745
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations78
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Steve M.

Consumer Electronics, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

Enterprise software is so expensive, you'll choose NetSuite out of desepartion

Reviewed 2 months ago
Pros

NetSuite is the standard for companies when they get over about 100 employees or $100m in revenue. You can't afford a "real" enterprise system, but you've far outgrown something like Quickbooks. It is a good value for what it does, but it's really neglected in terms of UI, modern integrations, and basically anything Web 2.0.

Cons

The user interface is basically frozen in time from 2008. It's just terrible. You can't even believe this is being sold as a modern web app. We just migrated within the last 2 years, so it's not like we're on some legacy instance. And when there is a modern option, like an Android app for expense tracking, it's got such horrid reviews that I won't install it on my poor phone. No way. I'm sure the system keeps our accounts accurate, but from a user's point of view, it's super sad to see how old and ugly this product us.

WB
AvatarImg

Warren B.

E-Learning, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Outstanding Product!

Reviewed 6 years ago
Pros

Ease of implementation. Capability of handling our international subsidiaries.

Cons

Significant cost increase above QuickBooks.

TT
AvatarImg

Tim T.

E-Learning, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

Solid ERP

Reviewed 5 years ago
Pros

The software handles the basics of running an Enterprise with straightforward functionality. It is extensible and handles customizations well.

Cons

Releasing of funcationality can be slow. The software only supports OAuth 1.0a which can be problematic for newer integrations. Finding qualified programmers and admins can be difficult.

AS
AvatarImg

Aslan S.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Netsuite is sweet!

Reviewed 9 years ago
Pros

extremely easy to learn and the support department is helpful

Cons

that we didn't have it sooner :( we were stuck with Quickbooks

MD
AvatarImg

Mike D.

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

NetSuite logo

NetSuite

Older Product that has adapted

Reviewed 6 years ago
Pros

Netsuite has been around forever. Now it is cloud based and allows you to run your entire enterprise in one package.

Cons

Pricing can be a little high. Oracle as a company can be very difficult to work with. Support can be iffy sometimes.

CN
AvatarImg

Carolyn N.

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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New enterprise customer on NS still working through issues

Reviewed 6 years ago

There doesn't seem to be as much emphasis on large "enterprise" customers on NS as there is on small retail start ups.

Pros

Global search, it is very easy to pull up a check, invoice or journal entry. Especially for non finance departments.

Cons

Performance, intercompany functionality, uploads and GL matching. We have extensive work arounds in place. Also the AP void, cancel process does not meet basic needs. Can't cancel an invoice and/or a credit memo from a prior period and have the GL impact of the cancel hit the GL on the day it happens. It zeros out the original invoice which does not work well for large companies reconciling their accounts on a daily balance. Audit trails are lacking in this area too.

Sc
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Sheilene c.

Management Consulting,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

So far it's been a very easy implementation experience.

Reviewed 8 years ago
Pros

Very organized and reliable to work with. The product will save us alot of time.

Cons

Nothing...There isn't anything I can see so far. We were using QB Enterprise and so anything is an improvement at this point.

sc
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shelby c.

Construction, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite works Great for Us!

Reviewed a year ago

My overall experience has been good, I like it better than Quickbooks Online.

Pros

I like Netsuite the most because the ease of using it daily, works great with Medius our AP automation.

Cons

My least favorite would be the imports from Concur Expense and JE's

Vendor response

Thanks for taking the time to leave a review, Shelby! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AR
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Verified reviewer

Warehousing, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An honest look at NetSuite by a Finance User

Reviewed 5 years ago

our processing time of producing customer invoices was significantly reduced. We can now create invoices in a matter of hours vs numerous days using Quickbooks Enterprise. We were able to save almost 1 FTE and then spend that resource on other projects. The bank reconciliation, when it works, greatly reduced the time spent on it and the accuracy. With being able to import and connect our payroll software through web services we are able to greatly enhance the payroll detail.

Pros

the reporting functionality, saved searches and financial document reports. They give you a base you can then customize and bring in your custom fields. The snap ons and add ins are also very helpful such as web services for third parties such as payroll, 1099 forms, and bank rec files

Cons

your bank reconciliation is less than ideal. Your fixed asset module is also well underwater. Would recommend investing significant resources on that or dump it.... very hard to use, very easy to break. Its nice having the asset listing in one place though along with scrips to run depreciation.

MA
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Masood A.

Computer Software, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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NetSuite

Efficay of NetSuite in enterprise

Reviewed 5 years ago
Pros

The innate capability of NetSuite to adapt to any environment from a small enterprise to large scale companies in almost all sectors makes it an almost ideal product.

Cons

I still have to find some areas where I can see some glitch. The only problem may be, perhaps, the budget with some small enterprises.

JF
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Jim F.

Logistics and Supply Chain, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Never Made it to GO Live

Reviewed 7 years ago

As a small business we spent about $$$ to get us to go live. We never made it due to a disengaged NetSuite Project Manager, bad technical help and lack of response to our concerns by NetSuite. They just want to bill you for more hours, take forever to solve what should be simple problems or procedures, and have a big business non caring culture. We just wrote it off to a bad decision and went on with Quickbooks Enterprise Remote Hosting.

Pros

Has a few good features, combined CRM and Accounting

Cons

No Included Fixed Assets, payroll... etc etc. Will try and nickel and dime you to death. No response to questions or concerns. Just given canned answers. Not a good partner to have for a small business moving forward.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite BYO-Developer

Reviewed 2 years ago
Pros

Netsuite can be modified to meet the needs of many types of businesses. There are a lot of services that can be added. A good solution for medium to enterprise-sized companies.

Cons

Once you integrate Netsuite into all of your Operations, you are now 100% dependent on the uptime of Netsuite's web services. They show a 99.98%, but I have seen at least a couple of times where the status for a region changed to green, meaning "up," but the issue was not resolved 20-30 minutes later. Anyone using Netsuite needs to have a developer build dashboards and searches.

Vendor response

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CM
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Chris M.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Does what it needs to do, but not always easily

Reviewed 6 years ago
Pros

Netsuite does a good job organizing time entry across an enterprise level business. I'm only familiar with the front end, but my understanding is the back end reporting is more robust than more simplistic solutions.

Cons

This is a web-based software, and is not very fast. Some features seem to have been built with that back end reporting in mind, and not for the front end users. That can lead to inefficiencies for entering and approving time, which is not ideal.

KA
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Kari A.

Wholesale, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Longtime user

Reviewed a year ago

Overall Netsuite is an amazing ERP system that has worked well for our complicated multi subsidiary international business.

Pros

The ease of use of this software is the best feature. The ease of quickbooks with the complexity needed for any size business.

Cons

The reporting on this software leaves a lot left to be desired. It is hard to build reports unless they are prebuilt in the system.

Vendor response

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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Anthony M.

Information Technology and Services, 5,001-10,000 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

A solid ERP.

Reviewed 9 months ago
Pros

Suitable for large businesses, accessible from mobile and desktop devices, and can link other tools with NetSuite.

Cons

I would NOT recommend NetSuite if you have a small business and cannot afford to spend this much on a system.

Vendor response

Thanks for taking the time to leave a review, Anthony! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

NH
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Nate H.

Sporting Goods, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

One Year with NetSuite

Reviewed 5 years ago
Pros

Virtually unlimited features allows us to operate our business in a variety of ways.

Cons

Huge learning curve if switching over from QuickBooks. I find the reports to be difficult to include all the information you are searching for.

CP
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Chris P.

51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

Very Robust

Reviewed 7 years ago

Transitioning from QuickBooks, NetSuite is a more robust platform. Will need some time to learn how to use all the features.

Pros

Reporting

Cons

Can be difficult to navigate

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Angelo A.

Food & Beverages, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A great tool but not a solution

Reviewed 7 years ago

We have over 100 users and use almost every feature available: webstore, ERP, CRM, Marketing Automation. We provide Engineering Services (maintenance services and design / build / install) and Distribution (Retail / Wholesale). It's a fantastic tool but people should never expect the tool alone to provide the business solution. The solution is clearly defining your business processes end to end from a customer experience perspective. Reporting is easy using Saved Searches.

Pros

Very flexible and adaptable. Cloud based and covers the full range of enterprise needs. Easy to use and good online help resources. Huge range of apps / partners can be used to establish exactly what your business needs.

Cons

You need access to specialist capabilities for a really effective implementation. Don't rely on their professional services unless you have very deep pockets. Customer service support is fine for simple issues and questions; usually good technical understanding but have trouble translating that into operational context. I've developed a fairly deep understanding of the entire suite excluding accounting. Helps me engage directly with the professional services and development people when working up solutions.

HC
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Helen C.

Computer Software, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

Good but need more support

Reviewed 6 years ago

Great product.

Pros

Great interface and SaaS savvy. User friendly and I enjoy having the dashboard functionalities. Internal control/segregation of duties so a step up from QuickBooks.

Cons

Complexity in Sales Order (link to SFDC) and Revenue Recognition methodology set up. Sometimes the customer support are not subject experts so it's hit or miss depending on who you get.

JC
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Jorge C.

Electrical/Electronic Manufacturing, 201-500 employees

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Overall Rating