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NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to...
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4.5
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1.1K
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User reviews that mention these apps
Warren B.
E-Learning, 201-500 employees
Used daily for 2+ years
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Ease of implementation. Capability of handling our international subsidiaries.
Significant cost increase above QuickBooks.
Tim T.
E-Learning, 201-500 employees
Used daily for 1-2 years
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The software handles the basics of running an Enterprise with straightforward functionality. It is extensible and handles customizations well.
Releasing of funcationality can be slow. The software only supports OAuth 1.0a which can be problematic for newer integrations. Finding qualified programmers and admins can be difficult.
Mike D.
Electrical/Electronic Manufacturing, 1,001-5,000 employees
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Netsuite has been around forever. Now it is cloud based and allows you to run your entire enterprise in one package.
Pricing can be a little high. Oracle as a company can be very difficult to work with. Support can be iffy sometimes.
Aslan S.
Electrical/Electronic Manufacturing,
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extremely easy to learn and the support department is helpful
that we didn't have it sooner :( we were stuck with Quickbooks
Carolyn N.
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for less than 6 months
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There doesn't seem to be as much emphasis on large "enterprise" customers on NS as there is on small retail start ups.
Global search, it is very easy to pull up a check, invoice or journal entry. Especially for non finance departments.
Performance, intercompany functionality, uploads and GL matching. We have extensive work arounds in place. Also the AP void, cancel process does not meet basic needs. Can't cancel an invoice and/or a credit memo from a prior period and have the GL impact of the cancel hit the GL on the day it happens. It zeros out the original invoice which does not work well for large companies reconciling their accounts on a daily balance. Audit trails are lacking in this area too.
Sheilene c.
Management Consulting,
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Very organized and reliable to work with. The product will save us alot of time.
Nothing...There isn't anything I can see so far. We were using QB Enterprise and so anything is an improvement at this point.
shelby c.
Construction, 51-200 employees
Used daily for 1-2 years
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My overall experience has been good, I like it better than Quickbooks Online.
I like Netsuite the most because the ease of using it daily, works great with Medius our AP automation.
My least favorite would be the imports from Concur Expense and JE's
Thanks for taking the time to leave a review, Shelby! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
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Warehousing, 201-500 employees
Used daily for 1-2 years
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our processing time of producing customer invoices was significantly reduced. We can now create invoices in a matter of hours vs numerous days using Quickbooks Enterprise. We were able to save almost 1 FTE and then spend that resource on other projects. The bank reconciliation, when it works, greatly reduced the time spent on it and the accuracy. With being able to import and connect our payroll software through web services we are able to greatly enhance the payroll detail.
the reporting functionality, saved searches and financial document reports. They give you a base you can then customize and bring in your custom fields. The snap ons and add ins are also very helpful such as web services for third parties such as payroll, 1099 forms, and bank rec files
your bank reconciliation is less than ideal. Your fixed asset module is also well underwater. Would recommend investing significant resources on that or dump it.... very hard to use, very easy to break. Its nice having the asset listing in one place though along with scrips to run depreciation.
Jim F.
Logistics and Supply Chain, 11-50 employees
Used daily for less than 6 months
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As a small business we spent about $$$ to get us to go live. We never made it due to a disengaged NetSuite Project Manager, bad technical help and lack of response to our concerns by NetSuite. They just want to bill you for more hours, take forever to solve what should be simple problems or procedures, and have a big business non caring culture. We just wrote it off to a bad decision and went on with Quickbooks Enterprise Remote Hosting.
Has a few good features, combined CRM and Accounting
No Included Fixed Assets, payroll... etc etc. Will try and nickel and dime you to death. No response to questions or concerns. Just given canned answers. Not a good partner to have for a small business moving forward.
Masood A.
Computer Software, 51-200 employees
Used monthly for 6-12 months
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The innate capability of NetSuite to adapt to any environment from a small enterprise to large scale companies in almost all sectors makes it an almost ideal product.
I still have to find some areas where I can see some glitch. The only problem may be, perhaps, the budget with some small enterprises.
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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Netsuite can be modified to meet the needs of many types of businesses. There are a lot of services that can be added. A good solution for medium to enterprise-sized companies.
Once you integrate Netsuite into all of your Operations, you are now 100% dependent on the uptime of Netsuite's web services. They show a 99.98%, but I have seen at least a couple of times where the status for a region changed to green, meaning "up," but the issue was not resolved 20-30 minutes later. Anyone using Netsuite needs to have a developer build dashboards and searches.
Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Chris M.
Used daily for 1-2 years
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Netsuite does a good job organizing time entry across an enterprise level business. I'm only familiar with the front end, but my understanding is the back end reporting is more robust than more simplistic solutions.
This is a web-based software, and is not very fast. Some features seem to have been built with that back end reporting in mind, and not for the front end users. That can lead to inefficiencies for entering and approving time, which is not ideal.
Kari A.
Wholesale, 51-200 employees
Used daily for 2+ years
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Overall Netsuite is an amazing ERP system that has worked well for our complicated multi subsidiary international business.
The ease of use of this software is the best feature. The ease of quickbooks with the complexity needed for any size business.
The reporting on this software leaves a lot left to be desired. It is hard to build reports unless they are prebuilt in the system.
Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Nate H.
Sporting Goods, 51-200 employees
Used daily for 6-12 months
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Virtually unlimited features allows us to operate our business in a variety of ways.
Huge learning curve if switching over from QuickBooks. I find the reports to be difficult to include all the information you are searching for.
Angelo A.
Food & Beverages, 11-50 employees
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We have over 100 users and use almost every feature available: webstore, ERP, CRM, Marketing Automation. We provide Engineering Services (maintenance services and design / build / install) and Distribution (Retail / Wholesale). It's a fantastic tool but people should never expect the tool alone to provide the business solution. The solution is clearly defining your business processes end to end from a customer experience perspective. Reporting is easy using Saved Searches.
Very flexible and adaptable. Cloud based and covers the full range of enterprise needs. Easy to use and good online help resources. Huge range of apps / partners can be used to establish exactly what your business needs.
You need access to specialist capabilities for a really effective implementation. Don't rely on their professional services unless you have very deep pockets. Customer service support is fine for simple issues and questions; usually good technical understanding but have trouble translating that into operational context. I've developed a fairly deep understanding of the entire suite excluding accounting. Helps me engage directly with the professional services and development people when working up solutions.
Chris P.
51-200 employees
Used daily for 6-12 months
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Transitioning from QuickBooks, NetSuite is a more robust platform. Will need some time to learn how to use all the features.
Reporting
Can be difficult to navigate
Helen C.
Computer Software, 51-200 employees
Used daily for less than 6 months
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Great product.
Great interface and SaaS savvy. User friendly and I enjoy having the dashboard functionalities. Internal control/segregation of duties so a step up from QuickBooks.
Complexity in Sales Order (link to SFDC) and Revenue Recognition methodology set up. Sometimes the customer support are not subject experts so it's hit or miss depending on who you get.
Jorge C.
Electrical/Electronic Manufacturing, 201-500 employees
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ERP cloud based, very complete software, it is a lot more cheaper than the oracle solution, you can access the software from any device even from cell phones. you can use it for all your company from sales to shipping all the cicle, you can evan control your manufacturing , purchase orders, inventory, etc. one of the best and completes ERP on the market
even it is cheaper than oracle enterprise it is still a lot expensive for small companies , even the price for every user is not that expensive but the implementation cost is very very high
Dee D.
Computer Software, 11-50 employees
Used daily for less than 6 months
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unless you can use this out of the box with NO additional customizing, don't bother.
easy interface, lots of modules to customize
very expensive for what is basically an upgraded version of quickbooks. NO option to own perpetually.... be prepared to pay a hefty subscription year after year.
Craig S.
Management Consulting, 1-10 employees
Used weekly for 2+ years
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NS is the first system I think of for start-up and high growth eCommerce players. It's easy and cost-effective to get up and running and has tons of great features and functionality.
Low cost to implement, low Total Cost of Ownership, massively scalable, cloud-based, easy step up from a QuickBooks environment, robust functionality, solid user community
Integration with legacy systems can be challenging (especially if the legacies are proprietary), customization not a priority unless wide community demand.
Verified reviewer
Biotechnology, 11-50 employees
Used weekly for less than 6 months
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