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Overview

Tackle and manage your contracting processes with ease. If you’re just dipping your toes into contracting or want to improve...

Ironclad is a cloud-based contract management and workflow automation platform for creating, automating, and tracking contracts...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

72

5

4

3

2

1

35

29

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.2

35

5

4

3

2

1

14

15

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The support team is amazing and the ability to use where ever you have an internet connection is very helpful.
At the time it was only average but I know they've come a long way and have made great progress since then. I would recommend them alone for the great customer service I had.
Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool.

Pros

Great support - very responsible support who've been able to help us out in a pinch. The self-service option is getting better and better - excited about the potential.
Great customer service, willingness to respond to questions/feature requests, good understanding of the legal contracting process.
Ironclad's legal engineers are top notch. They are very responsive and very creative.

Cons

The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.
Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.
It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.

Cons

I wish there was more visibility between team members- there is no way for me to check on requests filed by others, which is very obnoxious when someone is OOO.
There was no assignment, no accountability, and no approval chain.
Non-legal background users have hard time understanding the process. These process and system is very foreign to them and it doesn't resemble any other software that they use.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features47
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • File Conversion
  • File Recovery
  • File Sharing
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Monitoring
  • Offline Access
  • Optical Character Recognition
  • Pre-built Templates
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analysis
  • Search/Filter
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management
  • Total features53
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • File Conversion
  • File Recovery
  • File Sharing
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Monitoring
  • Offline Access
  • Optical Character Recognition
  • Pre-built Templates
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analysis
  • Search/Filter
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations17
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

CC
AvatarImg

Cristina C.

Financial Services, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ironclad logo

Ironclad

Ironclad

Reviewed 2 years ago
Pros

It's pretty easy to use and allows us to send contracts to prospects and track all of the activity taken on the contracts.

Cons

It doesn't allow you to watermark DRAFT on it which is frustrating because this is helpful for contracts that are not yet approved by our Finance team. I wish it had that functionality.

AR
AvatarImg

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ironclad logo

Ironclad

Self-service legal with easy UI, responsive customer service

Reviewed 5 years ago

Ironclad has significantly cut down the time Legal spends generating form contracts and chasing down signatures.

Pros

I love the redlines feature. My internal stakeholders find it easy and intuitive to use and love being able to keep track of where their agreement is in the review cycle. Any time we need help or want to change a workflow, Ironclad have been incredibly responsive to our requests.

Cons

I wish there were Dashboard filters. For example, currently I can sort my active contracts, but I can't filter them to see, for example, only those that are in the "Archive" stage.

TB
AvatarImg

Tony B.

Real Estate, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ironclad logo

Ironclad

Ironclad Review

Reviewed 7 months ago

The overall experience has been positive and I would recommend Ironclad to any organization looking for a contract management solution.

Pros

Ironclad is easy to use and allows teams to efficiently edit and execute contracts in a collaborative manner.

Cons

There are still some features that are not available such as the parent-child relationship and being able to see who is currently reviewing the draft of the contract. However, the solution is improving with each new release and these features will be available soon.

Vendor response

Hi Tony, We've put a lot of work into Ironclad's collaboration capabilities, so it is wonderful to see that called out as one of the things you like best. We'll reach out directly to chat more about parent-child relationships and turn tracking. Thanks for the review!

BP
AvatarImg

Brizl P.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Ironclad logo

Ironclad

The Impact of Ironclad on Contract Management Efficiency

Reviewed 2 months ago

It has greatly streamlined and improved the management of contracts thanks to its user-friendly interface and cutting-edge features. I've gained a significant amount of time thanks to the platform's ability to automate contract requests, approvals, and reporting, which has allowed me to concentrate on other crucial tasks.The ability of Ironclad to uphold the security and confidentiality of sensitive contract information is another important insight I've gained from using it. I feel confident knowing that confidential information is protected thanks to the platform's role-based access and audit trails, which guarantee that only authorized users have access to crucial contract data.

Pros

It is simple to use and has an intuitive layout that makes it simple to navigate. We have saved a significant amount of time and effort by being able to draft, negotiate, sign, and manage all of our contracts in a single, centralized location.Its conditional approval workflows, which guarantee that each contract is reviewed by the appropriate party and nobody else, are one of the platform's standout...

Cons

The interface can occasionally be confusing, making it challenging to navigate and find the desired feature or option. This is one issue I've run into. Additionally, it is possible for the software to take a long time to load, which can be annoying and reduce efficiency. The limited customization options are another issue because it can be challenging to fully tailor the software to meet the particular requirements of my organization. Last but not least, customer service can be patchy and response times can be slow, leaving me without a solution to my issue for longer periods of time. Despite Ironclad's advantages, these drawbacks have diminished my satisfaction with the platform as a whole.

SM
AvatarImg

Sylvester M.

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ironclad logo

Ironclad

Senior Contract Negotiator

Reviewed 4 years ago

My experience has been a good one but not a great one. I believe the right intentions are there, hopefully it gets actualized.

Pros

The fact that I can look at the platform and see the history of what has gone on with every contract

Cons

The fact that I am not able to use it for Amendments. It seems to only work for new Agreements which isn't useful for me as I am constantly Amending contracts. With Ironclad not having functionality for Amendments, it is difficult to link the main Agreement with subsequent Amendments--this needs to be fixed.

AR
AvatarImg

Verified reviewer

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Ironclad logo

Ironclad

Valuable contract flow tool for busy legal teams

Reviewed 3 years ago

Ironclad helps to solve the manual processes that were inherent to contract negotiation and I've had great success in streamlining the contract negotiation process to the point that my internal business partners can self server most contracts without my review at all based on our pre-determined fields.

Pros

Ironclad has a suite of contract tools that allow for internal teams to easily and quickly get contracts sent out for review without heavy involvement by the legal team. The platform has an intuitive revision flow that makes it clear what redlines have been made so legal teams can quickly pinpoint where to focus their energy and compare versioning in one platform, and once completed send the document out for signature and archive it in our cloud storage platform of choice. Ironclad has really helped remove some of the painful manual contract review processes I had to deal with and allows me to spend my time more wisely on other legal issues rather than on more administrative contract processes.

Cons

As a new user it takes a little time to learn how to use the platform correctly as a new user, and I wish there were better resources available for self learning on how to best use Ironclad's various features. However, once you get up to speed with Ironclad it's easy to build some very useful workflows without much more guidance.

SW
AvatarImg

Sharlene W.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Ironclad logo

Ironclad

Powerful but rigid tool that covers all the needs of SMBs

Reviewed 7 months ago

Contract workflows took some time to create and perfect but the functionalities are there, though sometimes not apparent. - Customer Service is helpful and turnaround time is usually 1-2 days. - UI is passable. Takes some time for end-user to learn. - Contract management - Database is useful, with no powerful proximity search like some competitors, but it's functional. Version control is built-in and apparent.

Pros

- The ability to send and receive new versions of documents through email without the need to download/upload to existing Ironclad workflow is very convenient. - Built-in text editor with ability to @comment someone in-line is useful for minor redlines and collaborating internally (but UI still needs work). - Activity feed and email tracking (when enabled through a CC) allows for storage of discussions around redlines so that future teammates can look back at contract negotiations without having an admin search through a previous employee's inbox, for example. - Salesforce integration works flawlessly - Docusign integration lacks visibility but it's good enough

Cons

- Getting workflows set up to cover possible permutations and outliers was 2 months-long, aggravating experience. The problem lies in that changes to a workflow template will not affect in-flight contracts, so you would have to take the docs out of Ironclad and go through email/Docusign, which cancels the need for Ironclad. Most of the time, you don't discover you need to change a workflow until you...

Vendor response

Hi Sharlene, Thank you for the review! It is wonderful hear how Ironclad has improved your contracting process, and helpful to understand where you would like to see product development. We love to hear from our customers - please reach out directly if there is more feedback you would like to pass along. Thank you!

JD
AvatarImg

Joshua D.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ironclad logo

Ironclad

Best Thing to Streamline Our Contracting Process

Reviewed 7 months ago
Pros

Since we use a lot of the same agreements project after project, it is critical to save time through standardization and automation. Ironclad encouraged us to take that step to facilitate the contracting process to get contracts signed faster than we ever have. The Support team is also amazing, as I've recommended features that have been implemented in later versions of the program, and they really listen to their users and want to make sure we are taking advantage of all Ironclad has to offer. And our business users absolutely love it!

Cons

I can't really say there is anything I like least about the software because I know that it is constantly changing and improving. Whatever I say I don't like about it now, I'm sure there will likely be an update in the future that will remedy it.

Vendor response

Hi Joshua, We are so happy to hear that Ironclad has helped you to standardize and automate your contracting process. We're also so happy to hear that you have had a positive experience working with our support team - I'll be sure to pass that feedback along to them. Thank you for the review and for being a customer!