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Ironclad

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Contract management and workflow automation platform

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Ironclad Pricing, Features, Reviews and Alternatives

Ironclad product overview

Price starts from

500

Per month

Other

What is Ironclad?

Ironclad is a cloud-based contract management and workflow automation solution for creating, automating, and tracking all types of contracts and agreements. The platform offers a workflow engine, audit trail, CRM and e-signature integrations, automated approval notifications and reminders, searchable contract records, and more.

Key benefits of using Ironclad

  • Ironclad’s workflow engine can convert any type of contract, including MNDAs, SOWs and franchise agreements into automated workflows, with collection of all required metadata.

  • Approval notifications and reminders are automatically sent out for all pending contract approvals.

  • The audit trail ensures that all users are kept informed of the status of each contract.

  • Ironclad Records allows users to search all contracts, with all contracts converted into tagged, organized metadata for analysis and reporting.

  • Native integrations with e-signature and cloud storage solutions, in addition to the public API, allow users to continue using their existing tools.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Documentation
    Live Online
    In Person
    Webinars
    Videos

    Ironclad pricing information

    Value for money

    4.6

    /5

    46

    Starting from

    500

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Ironclad features

    Functionality

    4.1

    /5

    46

    Total features

    49

    2 categories

    Most valued features by users

    Activity Dashboard
    Alerts/Notifications
    Third-Party Integrations
    Reporting & Statistics
    API
    Reporting/Analytics
    Data Import/Export
    Customizable Reports

    Functionality contenders

    Ironclad users reviews

    Overall Rating

    4.4

    /5

    46

    Positive reviews

    87

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.39/10
    Rating distribution

    5

    4

    3

    2

    1

    24

    16

    6

    0

    0

    Pros
    Great support - very responsible support who've been able to help us out in a pinch. The self-service option is getting better and better - excited about the potential.
    Great customer service, willingness to respond to questions/feature requests, good understanding of the legal contracting process.
    Ironclad's legal engineers are top notch. They are very responsive and very creative.
    Cons
    Ironclad is missing critical contract management functions in the contract notification area.
    There was no assignment, no accountability, and no approval chain.
    The limited customization options are another issue because it can be challenging to fully tailor the software to meet the particular requirements of my organization.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Liza K.

    Financial Services, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use, beautiful product with great support!

    Reviewed 5 years ago
    Pros

    Ease of use - our non-legal stakeholders can intuitively use the product and love how it works! Clean UI - no unnecessary options, everything make sense Great support - very responsible support who've been able to help us out in a pinch The self-service option is getting better and better - excited about the potential!

    Cons

    Wish that some of the newer features would be implemented into the older workflows faster (we are just now finding out about some features that have been available for a long time but weren't reflected in our workflows)

    SW
    AvatarImg

    Sharlene W.

    Computer Software, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Powerful but rigid tool that covers all the needs of SMBs

    Reviewed 2 years ago

    Contract workflows took some time to create and perfect but the functionalities are there, though sometimes not apparent. - Customer Service is helpful and turnaround time is usually 1-2 days. - UI is passable. Takes some time for end-user to learn. - Contract management - Database is useful, with no powerful proximity search like some competitors, but it's functional. Version control is built-in and apparent.

    Pros

    - The ability to send and receive new versions of documents through email without the need to download/upload to existing Ironclad workflow is very convenient. - Built-in text editor with ability to @comment someone in-line is useful for minor redlines and collaborating internally (but UI still needs work). - Activity feed and email tracking (when enabled through a CC) allows for storage of discussions around redlines so that future teammates can look back at contract negotiations without having an admin search through a previous employee's inbox, for example. - Salesforce integration works flawlessly - Docusign integration lacks visibility but it's good enough

    Cons

    - Getting workflows set up to cover possible permutations and outliers was 2 months-long, aggravating experience. The problem lies in that changes to a workflow template will not affect in-flight contracts, so you would have to take the docs out of Ironclad and go through email/Docusign, which cancels the need for Ironclad. Most of the time, you don't discover you need to change a workflow until you...

    Vendor response

    Hi Sharlene, Thank you for the review! It is wonderful hear how Ironclad has improved your contracting process, and helpful to understand where you would like to see product development. We love to hear from our customers - please reach out directly if there is more feedback you would like to pass along. Thank you!

    SC
    AvatarImg

    Sarai C.

    Farming, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Digital contracts are the future

    Reviewed a month ago
    Pros

    Would recommend Ironclad specially if you are looking for a CLM to integrate with Salesforce.

    Cons

    We are unable to upload images into our contracts. If you are planning to have a 100% automated process for contract generation, consider this roadblock.

    AR
    AvatarImg

    Verified reviewer

    Retail, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Good but not Great

    Reviewed 5 years ago
    Pros

    It's functionality is great. The report system adds a true value in helping the firms/company to increase efficiency. It minimizes effort in versioning up and having a comment section is great in keeping all the notes. Being able to store metadata is crucial in terms of renewal.

    Cons

    It's just not great. It can be better. Non-legal background users have hard time understanding the process. These process and system is very foreign to them and it doesn't resemble any other software that they use. So it takes a long time for them to understand the importance of versions, redlining, and metadata. Not being able to upload PDF is a big issue. Building a brand new workflow or tweak a bit takes too much time to build. There's not enough self producing(despite Blueprint) and self control in admin's perspective and we have to reply on Ironclad's support team most of the times. I don't think that's efficient in either side.

    MG
    AvatarImg

    Mary G.

    Medical Devices, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Ironclad Review

    Reviewed 2 years ago

    Overall I have nothing but good things to say about Ironclad. Each Ironclad representative I have had the pleasure to speak with has been polite, helpful and professional. The application itself has been so easy to use, I have really enjoyed building out the workflows and training my team, and I have no programming application background at all. I would highly recommend this application to anyone. You will not regret using Ironclad.

    Pros

    I like how easy the application is. I took the Developer training and was ready to build out the workflows after the first training session. It was easy to pick-up and I felt like Ironclad gave me all the tools I need to be successful right out of the gate. The customer service has never been lacking, from the first day until now, and the application is so easy to use, it has been easy to roll the application out for everyone and get them in and using it with ease.

    Cons

    I see a lot of potential with the application, as for as additional functionality. And when I have offered suggestions to Ironclad, I do feel like they have taken these suggestion and actually implemented them. The only true Con I can think of is a better "audit" trail of the back end (like somewhere to see a date and time stamp of when users are added, removed, given permissions, etc.)

    Vendor response

    Hi Mary,Building a product that is easy to use and provides quick time to value is at the core of our product philosophy. Thank you so much for the review and for being a customer. And please keep sending the feedback and product suggestions our way - we love hearing from our customers!

    Ironclad FAQs

    Q. What type of pricing plans does Ironclad offer?

    Ironclad has the following pricing plans:
    Starting from: $500.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Ironclad?

    Ironclad has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Ironclad support?

    Ironclad supports the following languages:
    English


    Q. Does Ironclad offer an API?

    Yes, Ironclad has an API available for use.


    Q. What other apps does Ironclad integrate with?

    Ironclad integrates with the following applications:
    Dropbox Business, Adobe Acrobat Sign, Docusign, OneDrive, Google Drive, Box, Egnyte, Dropbox Sign, Salesforce Sales Cloud, Xakia


    Q. What level of support does Ironclad offer?

    Ironclad offers the following support options:
    24/7 (Live rep), Email/Help Desk, Chat, FAQs/Forum

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