PestPac vs ServiceWorks

NetSuite

Jobber

FieldRoutes

GorillaDesk

Commusoft

Briostack

Compare PestPac and ServiceWorks based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Finally, a field service software solution that makes life easier and delivers all the features you need without all the hassle. Acquire more customers, simplify your process, get paid on time, and track your results with FieldRoutes automation tools. Leave your competition in the dust and achieve

Run a field-service company? Organize your operations, empower your team, and impress your customers with just a few clicks. Get started with a 14-day FREE trial today.

Briostack is all-in-one field service software for pest control and lawn care. Automate recurring fertilization, weed control, and pest jobs. Schedule, invoice, optimize routes, and run your business paperless—with easy mobile tools and customer engagement built in.


PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials management & tracking, billing, and more

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Calendar Management

Client Portal

Customer History

Customizable Fields

Customizable Reports

Customizable Templates

Dispatch Management

Drag & Drop

Electronic Payments

Electronic Signature

Email Management

Fleet Management

For Pest Control Companies

Inventory Management

Job Management

Job Scheduling

Job Tracking

Location Tracking

Mobile Access

Mobile Signature Capture

Multi-Location

Pest Activity Tracking

Pesticide Usage Tracking

Property Layouts

Quotes/Estimates

Real-Time Data

Real-Time Reporting

Reminders

Reporting & Statistics

Route Optimization

Routing

Scheduling

Service History

SMS Messaging

Technician Management

Third-Party Integrations

Work Order Management

Workflow Management

PestPac

Android

Web-based

iPad

iPhone

Owner

I am so grateful to have found Pest Pac back when we started in 2002. It has made all the difference in our ability to provide the best customer service experience possible.

Office Manager

I love the service set-up report. I love the collections module and the way it helps me track customers that are over 120 days past due and is integrated directly with ARM.

Leasing Agent

I liked that it was pretty consistent and very user friendly. I was able to get things done easily because I felt like it was easy to maneuver.

Great layout and easy to navigate. Love the access I have to it no matter where I am.

Try and cancel your subscription they will send you a threatening email reminding you of their auto renewal policy and your obligated to pay off your remain contract or be sent to collections.

Operations Manager

I cannot recommend PestPac for small companies, as there is another cloud product that is superior. For medium to larger companies, PestPac is still the best choice.

Manager

As a relatively new user I have been very happy with how easy the system is to use. It is user friendly and is able to in most cases quickly provide me with needed data.

Co-owner

The scheduler, GPS and the routing software are powerful tools that enable our production manager and our call center reps to schedule efficiently. The online payments has been a nice tool also.

Proprietor

There are many little mistakes with no evidence of fixing them. The pre-ceding screen to select my industry for example, Pest Control wasn’t even an option.

Lies Lies and more Lies. Terrible software,terrible customer service.

Pestpac’s functionality is excellent … if you can wrap your head around them. The app is easy enough to use.

General Manager

Keep it simple stupid is my title because this software does everything but that.

Operations Team Leader

It makes it so easy to create very tight and effective routes for all of our specialists.

CEO 

They nickle and dime you to death. When our company first started we had our own servers.

President

It performs so many functions very well and integrates them within the system seamlessly. The routing and scheduling has created substantial efficiencies in our routes.

Sometimes following and identifying balances and payments on merged accounts can be somewhat confusing.

Bookkeeper

Love the accountability for money in this program. We briefly switched to another software and it was 6 months of sheer terror trying to get sound, solid numbers out of the other software.

owner

Functionality, the system is difficult to use even after 3+ years of working with the software you still dont fully understand how to operate it.

PestPac screenshot: The Multi-Unit module provides the flexibility, efficiency, and service quality needed to handle larger properties, such as condo associations and apartment complexes.

PestPac screenshot: Visual insights into the data you need to evaluate your business and make decisions that can significantly improve sales, increase customer satisfaction, and boost employee productivity immediately!

PestPac screenshot: Manage and close new leads to grow your business and improve the quality and consistency of your relationships with customers for improved profitability and more closed sales.

PestPac screenshot: Using an industry-leading, proprietary algorithm, RouteOp increases operational efficiencies through scheduling algorithms that ensure customers are serviced promptly and that techs are dispatched efficiently.

PestPac screenshot: Centralize communication across different channels, personalize customer interactions with easy access to account details and eliminate repetitive manual processes for your team by providing them with a single access point for customer communication.

Freelancers

Large Enterprises

Mid Size Business

Small Business

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Commusoft is a field service management software that streamlines operations for apartments, hotels, and offices. The tool helps manage admin work and provides automation, lead conversion, and profitability insights to drive growth.

ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

Access Controls/Permissions

Accounting

Accounting Integration

Address Book

Appointment Management

Appointment Scheduling

Asset Tracking

Attendance Management

Attendance Tracking

Audit Management

Audit Trail

Availability Management

Barcoding/RFID

Billing Portal

Booking Management

Calendar Sync

Calendar/Reminder System

Chemical Usage Tracking

Client Database

Client Management

Color Codes/Icons

Communication Management

Communications Management

Confirmations/Reminders

Contact Database

Contract/License Management

Contractor Management

Cost Database

Cost Management

Cost Tracking

Credit Card Processing

Credit Note

Customer Database

Customer Management

Customer Portal

Customer Service Management

Customizable Branding

Customizable Forms

Customizable Invoices

Data Import/Export

Debit/Credit Card Processing

Delivery Tracking

Document Management

Document Storage

Documentation Management

Driver ETA

Electrical Estimating

Electronic Forms

Email Reminders

Employee Database

Employee Management

Employee Scheduling

Equipment Maintenance

Equipment Management

Equipment Tracking

Estimating

Event Scheduling

File Storage

Financial Management

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Field Service

For Handyman Industry

For Janitorial Services

For Lawn Care

For Locksmiths

For Manufacturers

For Plumbing Industry

Forms Management

Geographic Maps

Geolocation

Group Scheduling

Historical Reporting

Hourly Billing

Image Capture

Import/Export Management

Inspection Checklists 

Interaction Tracking

ServiceWorks

Linux

Windows

As of this year alone, I overpaid my contractors by over $5,000 because ServiceWorks was double tipping them in their system. I was losing money on half of my jobs.

ServiceWorks has been a game changer. We love everything about ServiceWorks and have been happy with the customer management tools.

accounts receivable

Still have a few glitches that cause daily issues, sometimes calls are lost ( or pervious calls) and this makes for angry customers.

Director of Sales and Marketing

Sensitive content hidden] was fantastic. I love the fact that you receive a person that is completely knowledgeable of all facets of the software.

OWner

The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.

As far as from an appliance store and repair company this software is amazing. Just the part integration with Marcone has saved me soooo much time in the back office.

They have an awesome support team ready to help in every way. Software is easy to use.

Owner - Operator

TERRIBLE... we were misled, and our money was taken without any functional support from the team.

The set up and training of this software is fantastic.

Administrator 

SW customer service and technical support is HORRIBLE.

PestPac vs ServiceWorks Comparison (2026)

PestPac vs ServiceWorks Comparison (2026)

PestPac

ServiceWorks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives