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ServiceWorks Pricing, Features, Reviews and Alternatives
ServiceWorks product overview
Key benefits of using ServiceWorks
• The drag-and-drop calendar allows users to easily schedule and reassign jobs.
• ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents.
• GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories.
• Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on.
Typical customers
Platforms supported
Support options
Training options
ServiceWorks pricing information
Value for money
3.9
/5
50
Starting from
49
Per month
Flat Rate
Pricing options
Value for money contenders
ServiceWorks features
Functionality
3.8
/5
50
Total features
172
28 categories
Most valued features by users
Functionality contenders
ServiceWorks users reviews
Overall Rating
3.8
/5
50
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.66/10
22
11
9
3
5
Overall rating contenders
Blake S.
owner
Consumer Services, self-employed
Review source
Transcript
Blake: My name is Blake. I am a business owner. I rate ServiceWorks four out of five stars, and for more...
David B.
Renewables & Environment, 1-10 employees
Used daily for 6-12 months
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The scheduling and ease of information gathering. The way it is setup we can easily navigate and find what our client wanted and we are now able to customise even more their experiences with us. It has removed a lot of non value added activities that we had to do manually. We have the opportunity to look for cost overruns and how efficient we are as a company every day and at any time we have access to progress reports.
The initial configuration is rather easy but being in Quebec, Canada has made some issues difficult for us in setting up taxes and linking up quick books. Otherwise the CRM, Dispatch, job creating software ticks all the boxes for us.
Jessica V.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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It's a great app for appliance repair companies like us.
Offers a lot of options and makes everything really easy for the office and techs both.
It has occasional bugs that make it impossible to work but it's rare and the customer service is great about fixing it!
Karen C.
Consumer Services, 1-10 employees
Used daily for 1-2 years
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My overall experience is not super high. I just feel that for the money we spend we may be better off to spend it on software that would be more user friendly. Once again, just haven't had the time to see what is out there.
The scheduling is what we use the most and I do like having everything at a glance. (The dashboard) I also like the you tube video tutorials.
This is very complicate software. After using for almost two years we are still figuring out many of the options. Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out. We came over from Swiftlink and to be honest we still use Swiftlink for many things. Eventually that will not be and option but for now it's getting us by.
Carol S.
Consumer Services, 11-50 employees
Used daily for 2+ years
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made it very easy to be almost paperless everything is done on the technicians phone.
easy to use and easy to train employees on, very easy to use on the phone and has very few problems.
if you show a payment as a down payment you cant remove the payment without showing that it is a refund.
Matt C.
Facilities Services, 11-50 employees
Used daily for less than 6 months
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The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
The mobile app fit our needs very well. The point of sale portion works for our retail business. The scheduling and dispatch are perfect for us.
The instructional videos were good but I wish there were more to choose from.
ServiceWorks FAQs
ServiceWorks has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of ServiceWorks?
Q. What languages does ServiceWorks support?
Q. Does ServiceWorks support mobile devices?
Q. What other apps does ServiceWorks integrate with?
Common ServiceWorks comparisons
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