PRIME Features List

PRIME

Cloud-based business process management (BPM) platform

4.5/5 (12 reviews)

PRIME Feature Summary

  • Process improvement/change management
  • Cost analysis
  • Gap analysis
  • Process mapping using BPMN 2.0
  • Process version control
  • Best practice process library
  • Process library creation
  • Business rules capture & assignment
  • Documents repository
  • Document assignment
  • Process prioritization
  • Drag-and-drop functionality
  • Role assignment
  • Roles repository
  • Process property assignment
  • Controlled process editing
  • Change tracking
  • Compliance management
  • Due date tracking
  • Work packages & tasks
  • Process efficiency & benchmarking
  • Serial & parallel process approvals
  • Improvement approvals
  • Map & attribute approvals/rejections
  • Process comparison
  • Progress tracking
  • Percentage completion tracking
  • Security permissions
  • Commenting on process maps & attributes
  • Process map export as PDF or JPEG
  • Comment summaries
  • Notifications & alerts
  • User-defined attributes
  • Customizable report templates
  • Customizable notification templates
  • Prioritization scores
  • Process value chains
  • System repository
  • System assignment
  • Process mapping guidelines
  • Key performance indicators (KPIs)
  • RACI matrix
  • Task types & time
  • Step-by-step work instructions
  • Value analysis
  • Time analysis
  • Version comparison
  • Improvement tracking dashboard
  • Task assignment
  • Improvement suggestions
  • Process map printing
  • Process publishing
  • PDF, Excel & Word report formats
  • Customizable standard operating procedure (SOP)

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Third Party Integration (178 other apps)
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Competitor Feature Comparison

PRIME Feature Reviews

8 reviewers had the following to say about PRIME's features:

Russell Halfpenny

Simple, structured and easy to use and understand. Highly recommend it for business improvement .

2018-04-11

Pros

It's also easy to track the items we need to do to bring the changes in the organization as it has a mini project management module in the improvement section of the tool.

Cons

A comprehensive tool so a little bit of time is needed to get your head around it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Robert Clark

Best Process mapping product I've found and at really good value! It's process mapping in 4D.

2018-04-05

Process 'non value add' visibility driving cost savings Integration assistance, mapping processes at both end of an integration provides a great insight as to gaps and differences between the organisations Transparency of processes and costs Support for business cases to drive improvements Ownership and accountability of processes.

Pros

No longer just mapping processes in Visio (2D), this tool provides; - The ability to identify non value add areas (great feature), - Submit changes via workflow for approvals, and - Make live updates and focus on areas of improvement.

Cons

Must have an organisational owner to drive full value from the tool. However, on the positive, it more than compensates (in multiples) for the effort invested.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Hogan

Great program with fantastic customer support.

2018-03-28

Pros

In-depth features and functionality allowing multi layers of information about business process.

Cons

Actioning the program to commence. For persons not familiar with the product it is somewhat a trial and error process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Kerry-Lee Gockel

The experience has been very positive and the business value in the tool is evident.

2018-06-26

Clear identification of the processes in our division and the ability to analyse/refine those processes.

Pros

The software is easy to use once the training has been completed.

Cons

The need to maximise the screen each time a "save" is performed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Fielder

PRIME has given us an effective tool to identify inefficiencies in our systems and make improvements

2018-06-20

Clarity about our current processes and potential improvements

Pros

The ability to map our current state and accurately determine where we should best spend our time when making changes to process.

Cons

The team at PRIME are very responsive to our suggestions and the things I liked least have already been changed.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan TeBay

systems if very easy to use and understand

2018-03-25

Pros

The standardized presentation of process is good and the system is very easy to use and smart for this purpose.

Cons

We are spending more time and money teaching users about Business Improvement - something we had hoped the tool would do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Cassie Barnes

The product is very easy to use and it will a great asset to our organisation once complete

2018-06-03

Pros

The software is easy for anyone to pick up and use.

Cons

There are always going to be things that you prefer this way or that way, Prime have been very quick to identify how they can improve on any issues we may have been having to make the software more user friendly. There hasn't been anything I particularly don't like about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kyle B.

Good product - easy to use, but a couple of little things you need to get the hang of.

2018-06-05

Pros

The software is largely intuitive - it's more or less point and click for most of the mapping and the icons are self explanatory. It's easy and fun to use.

Cons

There are some little buggy things, for example, arrows that don't quite line up where you make a spacing change, cutting/copying doesn't result in point and paste, saving takes you to a particular view. These are being fixed, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more