RepairQ vs RepairDesk

RepairShopr

ArboStar

charles

RedBeam

MyGadgetRepair 

Fixably

Compare RepairQ and RepairDesk based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

RedBeam’s fixed asset tracking software is designed to save you time and money. Streamline audits, ensure compliance, and improve asset visibility in your organization with our powerful solutions. 


Discover the ultimate solution for tree care businesses with ArboStar. Streamline your operations, grow your business and provide exceptional customer service with this intuitive and easy-to-use cloud-based management platform. ArboStar offers a range of management tools to optimize your processes.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

RepairQ is a retail management software built for repair shops servicing any product.

Access Controls/Permissions

Accounting

Accounting Integration

Alerts/Notifications

Barcode/Label Management

Barcode/Ticket Scanning

Billable Items Tracking

Billing & Invoicing

Cash Management

Check Advance

Check Cashing

Client Portal

Commission Management

Contact Management

Credit Card Processing

Customer Accounts

Customer History

Customer Management

Customizable Reports

Discount Management

Electronic Signature

Email Marketing

For Jewelry Stores

Gift Card Management

HR Management

Intake Management

Inventory Management

Inventory Tracking

Invoice Management

Jewelry Management

Layaway Management

Lead Management

Loan Management

Loyalty Program

Marketing Automation

Multi-Location

Multi-Store

Payment Processing

Payment Tracking

Performance Metrics

Point of Sale (POS)

Price/Margin Management

Pricing Management

Product Catalog

Purchase Order Management

Purchasing & Receiving

Quotes/Estimates

Real-Time Reporting

Reminders

Repair Tickets

Repair Tracking

Reporting/Analytics

Retail POS

Returns Management

Sales Reports

Stock Management

Supplier Management

RepairQ

Web-based

Windows

President

The Bluefin integration has been great and at a lower cost than other solutions. Customization and the Qpop are used daily and great features.

I believe not having the ability to take a CC payment on Invoices is crazy. This is a terribly inconvenient for locations that have large clients in their market space that want to pickup and pay.

National Manager of Training and Development

Very user friendly and easy to implement in a growing organization. Fantastic ticketing system.

SR Apple Specialist

Overall experience has been wonderful, this software is easy to use and quick. I have not had any issues using this software at all.

Keeping track of inventory with in one system, tracking employee times with in one system has been great. I really enjoy how easy using RepairQ has been.

This is terrible from an overbite perspective. I understand if they stay listed for an admin, but not staff level.

Owner/ technician

The Qpop companion is amazing! it makes it easy and fast for the customers to see their total and sign any waivers I need them to.

IT Consultant

It is incredibly infuriating having to type something in 6 times before it finally comes up because RepairQ deletes half your work. It feels like you are constantly fighting it.

RepairQ has your back and will make an incredibly long awkward silence while you login and try to search for their ticket. Second, inventory searching for attaching parts to tickets is very glitchy.

TLDR: RepairQ advertises features that they put behind a paywall. When you pay for these features you will quickly find out that they do not work.

RepairQ screenshot: RepairQ add contact

RepairQ screenshot: RepairQ payment summary

RepairQ screenshot: RepairQ tickets

Freelancers

Large Enterprises

Mid Size Business

Small Business

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.

Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices. Features include feedback management, customer loyalty programs, customer purchases, credit, pre-paid balance, customer portals, purchase order modules, preventative maintenance plans, and an active ticketing dashboard. MyGadgetRepair also offers full reporting modules, employee management with employee shift/rota planner, barcode labels, third party integrations, and calendar management.

We develop cloud-based aftersales management solutions: Fixably Repair & Fixably Refurb.

Fixably Repair is designed for repair & service businesses while Fixably Refurb enables refurbishment operations & the sale of used devices.

RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses.

Activity Dashboard

Barcode Recognition

Barcoding/RFID

Bulk Send

Calendar Management

Catalog Management

Customer Database

Customizable Branding

Customizable Invoices

Customizable Templates

Data Import/Export

Data Synchronization

Document Management

Electronic Payments

Email Management

Employee Management

Estimating

For Retail

Historical Reporting

Inventory Replenishment

Invoice Creation

Invoice History

Invoice Processing

Item Management

Job Management

Label Printing

Mobile Alerts

Multi-Language

Online Invoicing

Order Management

Real-Time Data

Real-Time Updates

Receipt Management

Reporting & Statistics

Retail Inventory Management

Retail Management

Sales Order Management

Sales Tax Management

Sales Trend Analysis

Search/Filter

Status Tracking

Tagging

Task Management

Third-Party Integrations

Time & Expense Tracking

Transaction History

Warranty Tracking

RepairDesk

Owner 

I loved that I am able to do everything for my business out of the software, and that is very user friendly.

Owner

I like pretty much everything that the software offers. Not sure if I will use every feature but what I use is great for me.

Comptroller

Overall experience with Repair Desk is good. We look forward to learning more about the software and hope that our workers will learn it as quickly as the managers.

Customer support is the best. Very very good customer service.

Chief Technology Officer

Repairdesk is very feature rich. The inventory tracking system and ordering is one of the best in the repair industry.

The RD team I have to say have been amazing putting up and listening to my enquires and suggestions, and giving me support at all times of the day. You all know who you are.

Director

I like the ease of use and the integrations between my website and this POS.

Store Manager

There was nothing in particular that I dislike about the software.

Repair Desk is a comprehensive piece of software, perfect for small electronics repair shops. Includes POS system, customer database, inventory management, analytics and more.

Easy to use, easy to adjust inventory, and tracking repairs is great.

There’s even a whole section dedicated None of them even came close to RepairDesk. I even know the employees by name because they are so helpful.

There is little inconvenience when it comes to printing receipts. There is a lad of 4-5 second when printing occurs through google print.

Manager/ Owner

RepairDesk is a breath of fresh air. The UI makes sense, the price is reasonable, it's super fast, and it covers everything we need.

Admin

Ease of use, customer service is always so helpful.

We have two CFD in use, and various integrations that have given our workflow a huge boost and look forward to all the future developments of RD.

Deleting some aspects of the inventory such as existing manufacturers is hard todo with out erasing the whole inventory.

I also use the PhonePro system in 4 stores, and after 5 months, I can say it’s been worth the investment. Although there are some issues, it generally provides great value.

Business Development Executive

Minor bugs should be given priority to fix too, since they really bother regular users.

RepairQ vs RepairDesk Comparison (2026)

RepairQ

RepairDesk

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives