GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
RepairDesk
Modern repair shop management software for repair shops.
RepairDesk Pricing, Features, Reviews and Alternatives
RepairDesk FAQs
RepairDesk has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of RepairDesk?
RepairDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does RepairDesk support?
RepairDesk supports the following languages:
German, Italian, Dutch, Portuguese, English, Arabic, Spanish, Finnish, Korean, Danish, Chinese (Traditional), Chinese (Simplified), Polish, French, Japanese
Q. Does RepairDesk offer an API?
Yes, RepairDesk has an API available for use.
Q. What other apps does RepairDesk integrate with?
RepairDesk integrates with the following applications:
WooCommerce, PayPal, Zapier, RingCentral Contact Center, Square Payments, Stripe, ShipStation, QuickBooks Online, Google Calendar, Mailchimp, Xero, Shopify
Q. What level of support does RepairDesk offer?
RepairDesk offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat
RepairDesk product overview
Typical customers
Platforms supported
Support options
Training options
Not sure about RepairDesk? Compare it with a popular alternative
Starting from
99
Per month
Flat Rate
Starting from
19
Per month
Flat Rate
RepairDesk pricing information
Value for money
4.6
/5
209
Starting from
99
Per month
Flat Rate
Pricing options
Value for money contenders
RepairDesk features
Functionality
4.6
/5
209
Total features
89
5 categories
Most valued features by users
Functionality contenders
RepairDesk users reviews
Overall Rating
4.7
/5
209
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.99/10
165
28
13
0
3
Overall rating contenders
Jeff B.
Owner
Computer Hardware, self-employed
Review source
Transcript
Jeff B.: My name is Jeff. I'm the owner of my repair shop. I would RepairDesk at five. For more reviews...
Joseph G.
Consumer Electronics, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
Repairdesk has been growing at an extreamly fast pace, after trying many other companies they are the only software company that are serious about there customers, with constant improvements and bug fixes
With the ability to provide portal access to larger customers (B2B), Online booking widget for our website, integrations to payment and invoicing systems and the ability to use the API provides unlimited possibilities
We don't have any complaints however it would be awesome if there was a little more functionality for larger customers such as. if we had the ability to group multiple invoices for multiple repairs with larger customers, Provide an automatic completion date for tickets (Ticket Closed Date) And receive notifications when a customer comments on a ticket via the portal with there user name
Hi Joseph, Thank you so much for your amazing review. We're very happy to learn that RepairDesk has been a great experience for you so far. Our team strongly believes in providing as much value to our customers as possible, and we're always working to bring the sort of improvements you'd love to see to our system. If there's anything you'd like to see added, you can always get in touch with our support team and they would be happy to take your request. Thanks for being awesome!
Chris K.
Information Technology and Services, self-employed
Used daily for less than 6 months
Review source
Share this review:
Ticket management and the ability for Customers to view and track their tickets in real time.
Having issues with integration with Mobile Sentrix, I made a mistake, but so far it doesn't appear there's anyway to actually rectify that mistake leaving me unable to utilize the integration with Mobile Sentrix like I wanted.
David T.
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
My experience was not a good one, I had to run two different POS systems so when we where unable to use repairdesk due to bugs we had another solution ready to go. The lack of acknowledgement of bugs and issues and the lack of tech support being available within our trading hours meant we had to cancel repairdesk.
The software has some good options as far as plug ins go, customer facing display etc.
I had a lot of trouble using RepairDesk, we found alot of bugs that are inexcusable in a top dollar POS system. Simple things like changing a price, logging in, adding new devices all have a lot of bugs that require refreshing the page and evening re-logging in. These issues are repetitive and where reported multiple times to the team at Repairdesk. Tech support was not helpful as in Australia we close...
Hello David, Thank you for your review. We're very sorry that we were unable to make RepairDesk work for your business and saddens us to see you unsatisfied. We are always working diligently to address all bugs that are notified to us, and we appreciate your feedback. Our aim is to make RepairDesk more stable and functional for everyone, and we hope to one day have you give our software another shot and see some great changes that will motivate you to come back.
Heman S.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
I selected RD because it has a solid, overall business capability for running my computer & phone repair store. It's been very dependable. Customer support is excellent.
Broad spectrum core functionality that makes a repair-based business doable on solid footing. Extra power is quickly available via integrations to extend core capabilities.
Complexity. But power comes from having many options in features and capabilities to choose from. It's a trade-off.
Shane L.
Consumer Electronics, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
110% I love RepairDesk
Ease of use, Customer Service, The amount of help you get when setting up, Ticketing, POS functionality
Deleting some aspects of the inventory such as existing manufacturers is hard todo with out erasing the whole inventory
Hi Shane, Thanks for the awesome review. We're real happy to have Computer Cave as one of our customers, and we love that you're so happy with RepairDesk as a whole. Using our software can be cumbersome at times, yes, but we're always here to help you out with our active support team and knowledge base articles. Give us a shout any time you need help, and we'll be there to take care of everything. Thanks again for everything. You're awesome!
Common RepairDesk comparisons
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.