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RTA vs Dossier Fleet Maintenance Comparison

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Overview

RTA enables fleet managers to track on-field vehicles, plan optimized delivery routes, schedule vehicle maintenance, manage work orders & more

Dossier Fleet Management software helps surface transportation managers to control and manage vehicle fleets and other assets

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1500

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

36

5

4

3

2

1

19

12

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

24

5

4

3

2

1

17

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It does a great job of keeping track of all the information and the reporting is very good. IT management is very simple once it is installed, and the upgrades are straightforward as well.

GS

Gardhy S.

Their 7.0 product will help them be a lot more competitive with the big players, it puts them right up to the top. Between the price and what you get, I would use and suggest RTA time and time again.
AvatarImg

Phil R.

You folks are about the best vendor we deal with as far as a superior product, outstanding customer service and all around nice people.

JR

John R.

Pros

Dossier support team is fantastic - they have a great team. The information needed for upper management is all there at all times.

SC

Sandy C.

They are always continueing to give it more features and improvements. The staff is always friendly and more than willing to resolve or help you understand issues that come up.

TH

Timothy H.

I have been using this software for 14 Years and Love it. One of the greatest things is that they keep up with the ever changing technology.

BN

Bob N.

Cons

Once the modules are completed or loaded, we should be shown how to use them instead of asking to be trained. Also some of the modules we have found there were some problems.

DG

David G.

The fact that 2 or more Techs can't be on the same job without opening a second line is also awkward.

TL

Tim L.

It's lack of ease when it comes to reporting and odd inter face between paperless shop and the main work order system.

TL

Tim L.

Cons

I find it difficult at times to figure out how to change the permissions that my employees have and sometimes they do not have access to make changes when they need to because of that.

TO

Tiffany O.

We have had several bad habits and brought customer rep in to work out several issues. You were able to identify several issues and we have a ton of work to get through.

HG

Harold G.

Offsite training is costly if you need to have a new user trained, but the training is of the highest caliber and very detailed.

GW

Grant W.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features35
  • 3PL Management
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Bus Mileage Optimization
  • Code Enforcement
  • Compliance Management
  • Contact Database
  • Container Management
  • Cost Management
  • Cost Tracking
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Driver Logs
  • Driver Management
  • Electronics Recycling
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Fixed Asset Management
  • Fleet Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IT Asset Management
  • In-Vehicle Navigation
  • Incident Reporting
  • Inspection Management
  • International Forwarders
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • LTL / Shared Truckload
  • Live Driver Tracking
  • Local Forwarders
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Market Price Tracking
  • Mileage Tracking
  • Mobile Access
  • Monitoring
  • Motor Pool
  • Order Management
  • Parts Management
  • Plant Management
  • Plastics Recycling
  • Preventive Maintenance
  • Pulp & Paper Recycling
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Rate Management
  • Reminders
  • Repair Tracking
  • Risk Assessment
  • Scheduling
  • School Bus Routing
  • Scrap Recycling
  • Service Call Management
  • Service History
  • Service Request Management
  • Shipping Management
  • Software License Management
  • Status Tracking
  • Supplier Management
  • Tactical View
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Tire Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Warranty Tracking
  • Work Order Management
  • Total features86
  • 3PL Management
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Bus Mileage Optimization
  • Code Enforcement
  • Compliance Management
  • Contact Database
  • Container Management
  • Cost Management
  • Cost Tracking
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Driver Logs
  • Driver Management
  • Electronics Recycling
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Fixed Asset Management
  • Fleet Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IT Asset Management
  • In-Vehicle Navigation
  • Incident Reporting
  • Inspection Management
  • International Forwarders
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • LTL / Shared Truckload
  • Live Driver Tracking
  • Local Forwarders
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Market Price Tracking
  • Mileage Tracking
  • Mobile Access
  • Monitoring
  • Motor Pool
  • Order Management
  • Parts Management
  • Plant Management
  • Plastics Recycling
  • Preventive Maintenance
  • Pulp & Paper Recycling
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Rate Management
  • Reminders
  • Repair Tracking
  • Risk Assessment
  • Scheduling
  • School Bus Routing
  • Scrap Recycling
  • Service Call Management
  • Service History
  • Service Request Management
  • Shipping Management
  • Software License Management
  • Status Tracking
  • Supplier Management
  • Tactical View
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Tire Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Warranty Tracking
  • Work Order Management

Integrations

  • Total integrations2
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations3
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

RTA logo

RTA

We've been using this for several years now to track maintenance of our vehicles.

Reviewed 4 years ago

Keeping track of maintenance records for all of our fleet vehicles.

Pros

Ease of use, and integration with our current fueling vendor. It does a great job of keeping track of all the information and the reporting is very good. IT management is very simple once it is installed, and the upgrades are straightforward as well.

Cons

UI could be modernized, but it is very functional overall. We wish it could be integrated into Active Directory for user management purposes, but otherwise it works fairly well since we don't have many users on it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RTA logo

RTA

Almost Unlimited Functionality

Reviewed 2 years ago

We have been able to manage parts inventory and warranty tracking better than ever before.

Pros

RTA not only manages work orders and general fleet maintenance, but also part/vehicle warranty, tires and much more. The parts system can learn what parts are commonly used on vehicles and recommend those parts when posting to a work order.

Cons

The software is huge and the user interface isn't easy to learn. It takes a lot of training for mechanics and techs to become fluent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

Our experience as an end user

Reviewed 8 years ago

We started with RTA in 2004/2005. Coming from a basic fleet software program into a manageable program with endless possibilities to expand was very exciting for us. RTA has grown with our fleet and allowed numerous avenues to captures saving and defaults within our own processes not previously recognized. We continue to expand our fleet and RTA is able to offer technologies and opportunities that have made our fleet software provider choice a no brainier.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

RTA Fleet Maintenance usage

Reviewed 8 years ago

We have used RTA over 8 years now, It has been one of the easiest Fleet Maintenance Programs that I have Used. We have used 3 others before RTA, and they were just hard to operate in. The simplicity of RTA is beyond compare, I have been in the Fleet Bus, for 14+ years, and have used the Mgr. functions and also the Parts and Tech functions many times, and it has been a very useful tool, for our Government...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RTA logo

RTA

We are very new to the system. The more we learn the more we enjoy it.

Reviewed 4 years ago

Monthly reporting since we use QuickBooks. Our accounting department relies on us to inform them what we used for parts and supplies. End of month reports break usage into easy to use formats, that help us report accurately.

Pros

Fleet preventative maintenance tracking along with templates. We haven't use part kits yet but hope to within this calendar year. Part inventory tracking. Preprogramed reports at end of periods, once we learned all the correct ways to post/ receive different parts. User Conference keep having them. This is where Belinda and I have grown to like the system. We have also learned that we only use about 15% of what RTA can do for us. We are learning and implementing new things all the time.

Cons

in paperless shop, if you click on finish job. It is done and gone. It would be nice if there was a pop up that asked are you sure you want to finish job. About once a day we have to reopen work order for our techs because the accidently pressed finish job instead of clock out for lunch, or incomplete, or end of shift. Using a laptop's built in mouse is part of the problem but if there was a pop up then that too would save extra steps. There was a lot more complaints before we went to two user's conferences. There we learned the correct ways to use the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

Kroger Feedback on RTA

Reviewed 8 years ago

Our application runs on citrix with windows 2008R2 and sql server 2008. We manage separate garage and warehouse environments. Pro: The app provides all of the components we need related to maintenance and management of our fleet. The support we receive is excellent. Con: The database indexes are difficult to manage since the are flat files outside of the database server. The reporting could be more robust in terms of formats and output. The app environment itself could be more user friendly as it relates to navigation and quick-path options.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RTA logo

RTA

Excellent software

Reviewed 6 years ago
Pros

I have been utilizing RTA Fleet Management software for about 6 months. When I was shopping for software I went thru 5 different offers and stopped on RTA. There are couple strong points: first of all pricing. With the same options, RTA costs almost twice less than the competitors. You can choose options that fits your needs and pay only for them a.k.a “a la carte”. I was positively surprised...

Cons

RTA Fleet Management software satisfies all our needs, so I have nothing wrong to say about it. Only one thing I would like to be improved in a future: it takes about 6 weeks to download the fuel cards. I wish it would be faster.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

Number one in customer service

Reviewed 8 years ago

Customer service is RTA's number one asset in my opinion. They listen to their users and customers to determine what it is they need, and then they incorporate those ideas into the RTA Fleet Management software. We have been using the RTA Fleet Management software since 1991. We use the vehicle, parts, tires, purchase orders, and fuel module extensively and have dabbled with the motor pool and tool...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

South Salt Lake and our partners at RTA

Reviewed 8 years ago

We have been using the software for about 10 years. I put a lot of study in selecting a fleet software system before we made our commitment to RTA and I'm really glad that I did. RTA has been a vital and comprehensive tool in managing our fleet of about 250. Customer service and RTA training has been the biggest part of our success. The staff at RTA makes a good product great! We plan to expand the use of RTA to include facilities, properties and other assets. I am very happy to endorse this great product and the support team behind it.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RTA logo

RTA

RTA Fleet Software

Reviewed 7 years ago
Pros

We have grown our fleet size and use of RTA in excess of 700 units. There have been no speed bumps with adding units. RTA helped us to set up the program initially and then made training available. Tech support has been very timely when needed. We have been a customer since 2005.

Cons

When checking inventory part numbers, the process can be slow. It is important to keep your computer optimized to maintain data speeds.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

RTA for Bus fleets

Reviewed 8 years ago

I have only been using RTA for one year, there are a lot I like about RTA and of course I'm still learning the system and processes along with cleaning up a huge mess left behind by my predecessor where they had been using RTA since 2007. It's hard to list what I like about RTA because those areas work easy and I don't think about them, its the problem areas I find I remember of course. The main issues...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Steve, Thank you for your comments and inquiry. Check out this video outlining the multi-threading feature available within the RTA system. https://www.youtube.com/watch?v=o41DZKNWrLM&t=48s Should you have additional questions, feel free to reach out to our Technical Support staff. We stand by ready to assist and are here to help get the most out of the robust features contained within the RTA system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

Request for Review of RTA

Reviewed 8 years ago

RTA is a good garage product. We need a product that works in both the garage and warehouse maintenance areas. The fact that we have been told that version 7.0 would be ready in a few months, for the last three years, doesn't put a good face on your company. I look forward to seeing this in the spring.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Mike, as always, we appreciate your honesty. As you know, our 7.0 product has faced a lot of delays overwhelmingly due to us choosing to satisfy the demand for custom interfaces and projects. Thankfully many of these were able to be included in our general releases, but in March 2014 we made an unprecedented change in our focus in order to make 7.0 a priority this year. We look forward to shipping it to you this spring!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RTA logo

RTA

HISTORY

Reviewed 8 years ago

RTA has been valuable to Coborns Inc allowing us to track history of all shop and eqquipment movement. With this tool we have been able to track and trace any decreptencies for our fleet as well as our Technicians. Keeping these items in check have saved us money as well as time in the tracking of all associated shop and equipment activities. RTA has also been very responsive to our company needs as well as effective and timely with problems that may arise. RTA customer support is second to none compared to the other company that we have support with. GO RTA!!!!

Pros

No pros were added to this review

Cons

No cons were added to this review