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Sage X3 vs Sage Intacct Comparison

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Overview

Category Leaders

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage sectors manage business operations, including accounting, payroll, purchasing, budgeting, quality control, and more.

Category Leaders

Sage Intacct is a leading provider of best-in-class cloud ERP software, and is the preferred cloud financial management applications for the AICPA.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

78

5

4

3

2

1

31

41

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

493

5

4

3

2

1

219

207

51

9

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.
I am happy with the product. I administer this product as well as another ERP and this one is substantially better in nearly every way.
Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Pros

Overall, it has been a great experience. Support is excellent, and the company works to constantly improve the product and keep the features competitive with what's available in the market.
Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.
The customizing of reports is great. The simplicity is nice and it's easy to navigate around and for the most part pretty easy to train on.

Cons

As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
Sometimes can have JSON or Java Bridge errors. Sometimes one minor error can cause the whole system to freeze up.

Cons

Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash.
Sage intacct was the worst experience I have had with any accounting system implementation. I basically did all of the integration and system set up and paid them to do it.
We get a lot of errors within Intacct and Salesforce integration, I am not sure if our setup is just complex but we always seem to be fixing something.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features140
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bankruptcy Case Management
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Bills of Material
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Cancellation Management
  • Cash Flow Analysis
  • Cash Flow Management
  • Cash Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Chemical Management
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Corporate Card
  • Cost Management
  • Cost Tracking
  • Cross Ledger Posting
  • Currency Conversion
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Deferred Billing
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • File Sharing
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Financial Institutions
  • For Government
  • For Higher Education
  • For Lawyers
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Schools
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • Fundraising Management
  • General Ledger
  • Grant Award Tracking
  • Grant Management
  • HIPAA Compliant
  • HR Management
  • Hourly Billing
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Key Performance Indicators
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Property
  • Multiple Payment Options
  • Multiple Projects
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Management
  • Proposal Generation
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Refund Management
  • Reimbursement Management
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Automation
  • Sales Forecasting
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Management
  • Special Order Management
  • Spend Control
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Transportation Management
  • Usage Tracking/Analytics
  • User Management
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Workflow Management
  • Total features251
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Bankruptcy Case Management
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Bills of Material
  • Budget Control
  • Budget Management
  • Budgeting/Forecasting
  • CRM
  • Cancellation Management
  • Cash Flow Analysis
  • Cash Flow Management
  • Cash Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Chemical Management
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Corporate Card
  • Cost Management
  • Cost Tracking
  • Cross Ledger Posting
  • Currency Conversion
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Statements
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Deferred Billing
  • Demand Forecasting
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • File Sharing
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Financial Institutions
  • For Government
  • For Higher Education
  • For Lawyers
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Schools
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • Fundraising Management
  • General Ledger
  • Grant Award Tracking
  • Grant Management
  • HIPAA Compliant
  • HR Management
  • Hourly Billing
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Key Performance Indicators
  • Kitting
  • MES
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Property
  • Multiple Payment Options
  • Multiple Projects
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Management
  • Proposal Generation
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Refund Management
  • Reimbursement Management
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Retail Inventory Management
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • Risk Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Automation
  • Sales Forecasting
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Management
  • Special Order Management
  • Spend Control
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Assignments
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Transportation Management
  • Usage Tracking/Analytics
  • User Management
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations66
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations357
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Ae
AvatarImg

Alain e.

Automotive, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

SAGE X3 le pret a porter de l' ERP

Reviewed 9 months ago
Pros

Sage X3 est un ERP d'une grande stabilité

Cons

on doit passer forcement par un integrateur

Showing original review in French. See translation

AR
AvatarImg

Alain R.

Wholesale, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

Sage X3

Reviewed 2 years ago
Pros

Sage X3 est un ERP efficace et hautement adaptable!

Cons

L'exposition et la consommation d'API / Webservice doivent encore être améliorées

Showing original review in French. See translation

AvatarImg
AvatarImg

Hasan E.

Accounting, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

As a Senior Accountant experiment of using Sage X3.

Reviewed 4 years ago

Overall experiance using Sage X3 is good.

Pros

The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.

Cons

It's not easy to learn as a end user on Sage X3.

AvatarImg
AvatarImg

Usman K.

Construction, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

BEST ERP arround

Reviewed a year ago

great

Pros

the interface of sage x3 is very user friendly

Cons

usage badges should be available as per the role of the users

ag
AvatarImg

anna g.

Chemicals, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

Recomiendo sage x3

Reviewed 2 months ago

super buena desde el primer momento que me enseñaron

Pros

fácil de usar y un plan organizado para la empresa

Cons

ninguna ya que usar sage en una empresa conlleva una buena organizacion

Showing original review in Spanish. See translation

Vendor response

Hi Anna, Thank you for your wonderful review of Sage X3. We're thrilled to hear that you find it easy to use and appreciate the organized plan it offers for your company. It's great to know that you had a positive experience from the very beginning. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

LJ
AvatarImg

LATHIERE J.

Computer Hardware, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

L'ERP Sage X3

Reviewed 9 months ago
Pros

L'ERP Sage X3 se distingue car il permet de gérer en profondeur tous les processus

Cons

Un support robuste mais coûteux. De nombreux modules qui devraient être «standard» ne le sont pas et nécessitent une personnalisation.

Showing original review in French. See translation

MC
AvatarImg

Matthew C.

Pharmaceuticals, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

SAGE X3 for Process Manufacturing

Reviewed 4 years ago

Sage X3 has been the engine facilitating multi-site manufacturing capability and scalability.

Pros

Sage X3 is platform agnostic, highly flexible and configurable ERP application that meets the demands of an industry governed by FDA, DEA, cGMPs. The financials at its core are solid, allowing for the inventory and manufacturing transactions to be performed with trackability traceability throughout the life cycle of the product manufacturing.

Cons

Sage X3 has as it's core language a proprietary 4GL language that has been challenging to find skilled resources with experience coding in.

TY
AvatarImg

Tiffany Y.

Mechanical or Industrial Engineering, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sage X3 logo

Sage X3

Great network of users, consultants and resellers

Reviewed 5 years ago
Pros

Great network of users, consultants and resellers

Cons

Customer support is sometimes unclear if it should go through the reseller or sage direct.

FG
AvatarImg

Francis G.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Sage X3 logo

Sage X3

Sage X3 delivers faster, simpler and flexible ERP designed for the cloud at a fraction of the cost and complexity of typical enterprise ERP

Reviewed 7 years ago

Transform how your company competes and grows with a faster, simpler, and flexible business management solution, at a fraction of the cost and complexity of typical enterprise ERP systems. From procurement to warehousing, production, sales, customer service, and financial management, Sage X3 introduces better way to manage your entire business, on a global scale.

Pros

Faster, simpler and flexible to implement and quick return on Investment(ROI) and fully integrated to Sage X3 people HR solution.

Cons

Sage X3 should have more verticals for industry specific solutions.More marketing and exposure especially in Africa.

ME
AvatarImg

Myriam E.

Education Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sage X3 logo

Sage X3

Sage X3: Powerful and Flexible ERP

Reviewed a month ago
Pros

Its standout features especially its scalability and flexibility

Cons

One of the aspects I like least about Sage X3 is its complexity in implementation and customization

Vendor response

Hi Myriam, Thank you for your fantastic review of Sage X3. We're delighted to hear that you appreciate its scalability and flexibility. We understand that the complexity in implementation and customization can be challenging, and we're continuously working to improve this aspect. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

VL
AvatarImg

Víctor L.

Chemicals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sage X3 logo

Sage X3

Buen producto ERP

Reviewed 6 months ago
Pros

La personalización, la adaptación del software a la empresa y no al revés

Cons

Si la incidencia no puede ser resuelta por el consultor y llega a Sage, la resolución es lenta

Showing original review in Spanish. See translation

AvatarImg

Verified reviewer

Biotechnology,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sage X3 logo

Sage X3

Great CRM application never faced any issues!!

Reviewed 7 years ago
Pros

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Cons

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

MT
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Mai T.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sage X3

Support

Reviewed 7 years ago

I recommend renewing your support, though it is costly, but you never know when the system comes through an error and ends up taking you days to resolve.

Pros

When we first signed with Sage X3, we had the premium support package. We were able to ask for help/support 24/7.

Cons

We decided not to renew our support package and that was a mistake. Sage provides support to those that have the higher package support first. You can wait up to days for any assistance.

KG
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Kraig G.

Wholesale, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sage X3

Good software

Reviewed 4 years ago

We are still learning some of the things that X3 is capable of that we have not been fully utilizing.

Pros

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

Cons

The only thing that I wish was different was the creation of new users. Instead of having multiple screen for setting up a user, everything should be in one place.

JC
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Jean Christophe b.

Textiles, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage X3

Sage X3

Reviewed 2 years ago

Très bon outil de gestion d'entreprise, Finance, Négoce, Stock et surtout Production (interne et externe). permet la connexion avec des outils tiers rapidement afin de faciliter l'échange d'informations.

Pros

Ergonomie de la v12, prise en main rapide, adaptabilité, ouverture aux développements métier. Equipe SAGE à l'écoute des utilisateurs finaux. Mise à jour trimestrielle.

Cons

Du fait de la politique de mises à jour trimestrielles, certaines nouvelles fonctionnalités ne sont pas jusque-boutistes, Il manque un tout petit rien, parfois des effets de bords néfastes surviennent lors des montées de release.

Showing original review in French. See translation

IA
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Iftikhar A.

Consumer Goods, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage X3

funtastic solution for distribution operations

Reviewed 7 years ago
Pros

Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.

Cons

Sage ERP X3’s human resource module is relatively weak It is not recommendable to smaller markets and industries To know the pricing, a quote has to be requested from the vendor There are no social media tools integrated into Sage ERP X3 There is no live chat support offered in the global website of the product

BP
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Brian P.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sage X3

Sage X3 Food Production

Reviewed 4 years ago

Overall we are satisfied with our decision to move to Sage X3. Being a food manufacturer with multiple sites we have successfully grown with X3.

Pros

Multi-Site features work well, Lot control/QC features are strong, visual process flows make new user training easy. Home Pages / Dashboards deliver easy access to data for production/shipping/receiving.

Cons

Integrated workorder planning functions are not realistic to use in version V9. Online help is lacking in too many areas, error message descriptions are vague.

Vendor response

Thank you for your review of Sage X3. I am pleased that X3 has grown alongside your business.

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Eric B.

Food Production, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sage X3

Good Solid ERP System

Reviewed 4 years ago

Despite the base technology being over a decade old, Sage have managed to stay current with emerging technology while maintaining and improving many features.

Pros

Reliable and predictable management of standard ERP functions. Easy to customize. Web services integrated. Security is granular enough to cover most situations.

Cons

After login it takes several seconds to see the landing page. It's difficult to determine cause of some issues and error messages can be cryptic, requiring us to contact support in many cases, even for seemingly simple problems. Use on a mobile device is limiting as most screen layouts are designed for a PC.

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Verified reviewer

Telecommunications, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage X3

Sage X3, better decisions

Reviewed a year ago

The System is easy to use, very customizable and covers the majority of the processes.

Pros

Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable.

Cons

Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.

YM
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Yassine M.

Industrial Automation, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage X3

Sage X3 the reliable ERP

Reviewed a month ago

I have over 14 years of experience with Sage X3, it has helped me to progress and master the different business processes of the different modules.

Pros

the integrity of the different modules is the flexibility of use as well as the availability of information in real time

Cons

the scheduling module is a bit complicated and does not meet our needs

Vendor response

Hi Yassine, thank you for your review of Sage X3. We're glad you find the modules flexible and real-time information useful. We appreciate your feedback on the scheduling module. Your long-term experience is invaluable to us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link:https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

SR
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Shivam R.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sage X3

Feedback

Reviewed 4 years ago

Overall experience is good from the software itself. Easy to use and self explanatory of functions. Field help is also good. Detailed amount of context is written.

Pros

Development of new process and ease of use.

Cons

Some basic development should be supportive from the SAGE support team. Some standard script file we can not see. Support is not available on a good amount.

SP
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Sheila P.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sage X3

Sage 500 to X3

Reviewed 4 years ago

Sage X3 has allowed us to streamline several processes which improves operational efficiencies and effectiveness. The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.

Pros

Overall, the system is more user-friendly as far as data entry is compared to Sage 500. We were able to customize what was needed, which have improved processes from the previous software.

Cons

The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue. We did have to customize quite a bit that we didn't initially think we would have to, and much of what was customized can't be (or not easily) modified by regular users (crystal reports).

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Angel R.

Real Estate, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sage X3

Sage X3 for sales management

Reviewed 2 years ago

Sage X3 is a great solution in our company to keep order in our sales management helping us from the accounting part to the inventory issue with a great accuracy that helps in our company to increase our productivity and maintain an order that has been forming for years, being key to business development. Paperwork-filled processes were left behind in our company since we have been using Sage X3.

Pros

Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool.

Cons

One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment.

AG
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Alexa G.

Oil & Energy, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage X3

Easy database

Reviewed 6 years ago

Sage is a great software for data entry. I believe that it has everything possibly needed on it and it is simple enough that just about anyone can learn to use it!

Pros

I like that this product has a help button on every tab, I also like how easy this software is to use and how quickly I was able to learn how to work with it and explore everything that it has to offer.

Cons

I do not like how you can easily add or change codes by clicking one wrong button. I do not like how many modules are on it, I feel like they categorize way to much.

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Verified reviewer

Program Development, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sage X3

Como utilizo o Sage X3

Reviewed 2 years ago

No geral o que percebemos é a agilidade que estamos ganhando conforme vamos integrando os outros sistemas. Quanto mais centralizado a operação fica no sage x3, mais eficiente está ficando o nosso trabalho.

Pros

É um produto fácil de implantar, que permite configurações diversas para a demanda da nossa empresa. Conseguimos utilizar facilmente com a legislação brasileira. Os itens que não sabemos configurar tem um suporte de três níveis que nos ajuda. Bem como tivemos suporte de instalação.Nossa empresa como é pequena não utilizamos todas as ferramentas do Sage x3, mas conseguimos controlar as entradas e saídas, também conseguimos fazer as integrações com web service, para os nossos sistemas antigos.Gerencia muito bem nossos Artigos/Produtos, é possível fazer diversos tipos de gestão, por estoque, por região.. etc.Acredito que com a expansão e conforme ganhamos experiencia, e conhecermos todas as centenas de recursos do sistema iremos agilizar o fluxo de trabalho do nosso negócio.

Cons

Não há integrações diretas com sistemas de ecommerce, é preciso desenvolver a integração.O suporte para a legislação brasileira é ótimo, mas o sistema não tem um help completo disponível em português brasileiro, não é grave pois o suporte nos ajuda em tudo.

Showing original review in Portuguese. See translation

ME
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Micheal E.

Construction, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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