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Sage X3

4.2
(56)

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Enterprise Management

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(6)

Sage X3 Pricing, Features, Reviews and Alternatives

Sage X3 FAQs

Q. What type of pricing plans does Sage X3 offer?

Sage X3 has the following pricing plans:
Free Trial: Available

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Q. Who are the typical users of Sage X3?

Sage X3 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Sage X3 support?

Sage X3 supports the following languages:
English

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Q. Does Sage X3 support mobile devices?

Sage X3 supports the following devices:
Android, iPad, iPhone

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Q. Does Sage X3 offer an API?

Yes, Sage X3 has an API available for use.

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Q. What level of support does Sage X3 offer?

Sage X3 offers the following support options:
24/7 (Live rep), Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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Sage X3 product overview

What is Sage X3?

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage sectors manage business operations, including accounting, payroll, purchasing, budgeting, quality control, and more. The platform lets users gain insight into business performance and cost at every stage of the pipeline.

Key benefits of using Sage X3

  • Improve visibility across the supply chain with Sage X3 by optimizing purchase conditions and margins, while enabling a mobile sales force.

  • Features for manufacturing provide real-time control over production planning, improved accuracy for costing and pricing, and help organizations adapt to new regulations more quickly.

  • Automated customer invoice creation, revenue recognition entries, and budget adjustments help organizations speed up accounting processes with greater accuracy.

  • Sage X3 helps organizations keep up with demand through real-time inventory monitoring and status tracking.

  • Complete integration with manufacturing, inventory, purchasing, sales, and finance provides a 360-degree understanding of all customer activity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation
    In Person
    Webinars
    Videos

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    Sage X3 pricing information

    Value for money

    4.1

    /5

    56

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    Sage X3 features

    Functionality

    4.2

    /5

    56

    Total features

    133

    17 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Reporting/Analytics
    API
    Workflow Management
    Document Management
    Real Time Data
    Inventory Management

    Functionality contenders

    Sage X3 users reviews

    Overall Rating

    4.2

    /5

    56

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.82/10
    Rating distribution

    5

    4

    3

    2

    1

    20

    32

    3

    1

    0

    Pros
    The structure of the software is good and allows for good navigation. It has some standard features that are good.
    Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.
    We have learned that we have a very robust system that we need to take advantage of.
    Cons
    There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.
    As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
    Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

    Overall rating contenders

    SD
    AvatarImg

    Somari D.

    Mechanical or Industrial Engineering, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ERP system with integrated accounting software for medium size business

    Reviewed 2 years ago

    We have been using X3 for 6 years now, and we have not had any major problems. X3 is easy to learn and understand. Access to certain functions are easily restricted to give only access relating to job functions of the users. Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.

    Pros

    Production lot tracking for quality control purposes works very well. There are no differences between the ERP/production and the accounting balances like sometimes happens with add on accounting software.

    Cons

    The financial reporting software in X3 is not very good at all, but with SEI as an add-in, that problem is solved.

    CW
    AvatarImg

    Curtis W.

    Wholesale, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Sage X3

    Reviewed 3 years ago

    Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

    Pros

    Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

    Cons

    Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

    Vendor response

    Thank you for your review, it is great to hear that you are able to save time through automation using Sage X3.

    AvatarImg
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    Angel R.

    Real Estate, 1,001-5,000 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Sage X3 for sales management

    Reviewed 7 days ago

    Sage X3 is a great solution in our company to keep order in our sales management helping us from the accounting part to the inventory issue with a great accuracy that helps in our company to increase our productivity and maintain an order that has been forming for years, being key to business development. Paperwork-filled processes were left behind in our company since we have been using Sage X3.

    Pros

    Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool.

    Cons

    One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment.

    AR
    AvatarImg

    Verified reviewer

    Chemicals,

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

    Reviewed 5 years ago
    Pros

    I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

    Cons

    I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

    SP
    AvatarImg

    Sheila P.

    Nonprofit Organization Management, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Sage 500 to X3

    Reviewed 2 years ago

    Sage X3 has allowed us to streamline several processes which improves operational efficiencies and effectiveness. The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.

    Pros

    Overall, the system is more user-friendly as far as data entry is compared to Sage 500. We were able to customize what was needed, which have improved processes from the previous software.

    Cons

    The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue. We did have to customize quite a bit that we didn't initially think we would have to, and much of what was customized can't be (or not easily) modified by regular users (crystal reports).

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