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Sage X3 Pricing, Features, Reviews and Alternatives

Sage X3 product overview

What is Sage X3?

Sage X3 is a cloud-based solution designed to help businesses within manufacturing, distribution, chemical & food & beverage sectors manage business operations, including accounting, payroll, purchasing, budgeting, quality control, and more. The platform lets users gain insight into business performance and cost at every stage of the pipeline.

Key benefits of using Sage X3

  • Improve visibility across the supply chain with Sage X3 by optimizing purchase conditions and margins, while enabling a mobile sales force.

  • Features for manufacturing provide real-time control over production planning, improved accuracy for costing and pricing, and help organizations adapt to new regulations more quickly.

  • Automated customer invoice creation, revenue recognition entries, and budget adjustments help organizations speed up accounting processes with greater accuracy.

  • Sage X3 helps organizations keep up with demand through real-time inventory monitoring and status tracking.

  • Complete integration with manufacturing, inventory, purchasing, sales, and finance provides a 360-degree understanding of all customer activity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    24/7 (Live rep)
    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation
    In Person
    Webinars
    Videos

    Sage X3 pricing information

    Value for money

    4.1

    /5

    50

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Sage X3 features

    Functionality

    4.2

    /5

    50
    Total Features128 17 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Reporting/Analytics
    API
    Document Management
    Inventory Management
    Workflow Management
    Mobile Access

    Functionality contenders

    Sage X3 users reviews

    Overall rating

    4.3

    /5

    50

    Positive reviews

    94%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.93/10
    Rating distribution

    5

    4

    3

    2

    1

    19

    28

    3

    0

    0

    Pros
    The structure of the software is good and allows for good navigation. It has some standard features that are good.

    MC

    Matthew C.

    Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

    KG

    Kraig G.

    We have learned that we have a very robust system that we need to take advantage of.

    TP

    TRACY P.

    Cons
    As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.

    Daniel R.

    There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy.

    MK

    MARK K.

    Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance.

    MK

    MARK K.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    ERP system with integrated accounting software for medium size business

    Reviewed a year ago

    We have been using X3 for 6 years now, and we have not had any major problems. X3 is easy to learn and understand. Access to certain functions are easily restricted to give only access relating to job functions of the users. Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.

    Pros

    Production lot tracking for quality control purposes works very well. There are no differences between the ERP/production and the accounting balances like sometimes happens with add on accounting software.

    Cons

    The financial reporting software in X3 is not very good at all, but with SEI as an add-in, that problem is solved.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Sage X3

    Reviewed 2 years ago

    Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

    Pros

    Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

    Cons

    Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

    Vendor response

    Thank you for your review, it is great to hear that you are able to save time through automation using Sage X3.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great cost-benefit ERP

    Reviewed 2 months ago
    Pros

    Easy to learn Easy to adapt company needs High capacity of develpment and adding new features Great product management Wharehouse management Production management Web app

    Cons

    Lack of some contry legislations Non centralized update management

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

    Reviewed 4 years ago
    Pros

    I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

    Cons

    I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Sage 500 to X3

    Reviewed a year ago

    Sage X3 has allowed us to streamline several processes which improves operational efficiencies and effectiveness. The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.

    Pros

    Overall, the system is more user-friendly as far as data entry is compared to Sage 500. We were able to customize what was needed, which have improved processes from the previous software.

    Cons

    The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue. We did have to customize quite a bit that we didn't initially think we would have to, and much of what was customized can't be (or not easily) modified by regular users (crystal reports).

    Sage X3 FAQs and common questions

    Sage X3 has the following pricing plans:
    Free Trial: Available


    Sage X3 has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Sage X3 supports the following languages:
    English


    Sage X3 supports the following devices:
    Android, iPad, iPhone


    Yes, Sage X3 has an API available for use.


    Sage X3 offers the following support options:
    Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat

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