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Sapphire
Unleash your fleet
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Sapphire - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: September 2022
Sapphire overview
What is Sapphire?
GemOne's Sapphire is a safety management solution for the material handling industry, designed for both dealers and end users of machines. Sapphire puts safety first and helps businesses comply with OSHA requirements or other country-specific safety guidelines. Its key features include a safety checklist with customised questions per machine, licence management and verification of training requirements, access control via PIN code or RFID, and automatic collision lock-out.
The solution's hardware utilises Android technology, so employees can easily operate the 7” colour touchscreen. Companies choose the communications option that suits them best, whether that’s WiFi or 4G.
Sapphire monitors machines in real time so companies will know where machines are located, when they're being operated, and when they're due for maintenance at any given time. GemOne's solution will convert real-time data into clear statistics which helps boost productivity.
Track & trace is one of the key features included. Businesses will know exactly where their machines are located: inside a building, on a site, and on the move. GemOne fits each machine with a tracker which constantly communicates with the GemOne platform.
GemOne tracks fleets in real time and stores the data so companies can use it for reporting or business decisions. And it’s all fully GDPR guidelines compliant.
With this software companies can set geofences as virtual boundaries for the operational area of their machines and immediately receive a notification if a machine exceeds these limits. Even machines not in operation are protected with the tracker’s internal battery.
With Sapphire, businesses can find points of improvement within their warehouse, yard, or site. With impact detection, GemOne tells companies where most incidents occur so they can focus on these zones and reduce the number of incidents.
GemOne’s systems closely monitor machines and present the captured data in clear and personalised reports. Companies will know how their fleet is being used at any time and be able to review details of machine usage and deploy that information for optimisations.
Companies can keep their fleet in top condition so they can prevent machine downtime and increase efficiency within their company. They can monitor each machine easily with a system that automatically maps all the data. Companies prolong the life of their machines and save their business time and money.
GemOne's systems offer timely maintenance and quick follow-up with issues — two important conditions for the long service life of machines.
Safety is a crucial factor whether that’s infrastructure or people. GemOne’s telematics solutions aims to minimise risks, ensure the correct use of machines, and reduce the number of incidents.
Key benefits of using Sapphire
👉 Never failing on safety requirements again: With an on-screen safety checklists, companies will make pre-start checks mandatory, with operator lockout if there’s a critical issue. It ensures operators have inspected the machine and determined that it is safe to operate. It documents the completed checklist and the amount of time it took to complete. It tracks user behaviour and safety issues with real time data on a cloud platform.
👉 Ending lack of oversight on reported impacts: Unreported impacts are costly to business, both in terms of product and equipment damage and machine downtime. With Impact Reporting, companies will receive instant notifications of impacts so they can identify which operators and areas are most prone to incidents. They can set up lockout thresholds to stop machines working after an impact.
👉 Putting an end to unapproved use of machines: With Operator Access Control via PIN/RFID, companies give access to their machines to approved operators via a pin code, RFID card, or fob. They choose who they want to operate each machine, based on their own criteria of certifications and training.
👉 Ending confusion about how operators use machines: With Session Reporting, companies will be able to monitor the activity of operators on a daily basis to gain insights on efficiencies. They use reports in staff reviews and to set KPIs which reward safe, productive driving behaviour. They gain insights on key time, seat time, and hours of movement. They identify and remove roadblocks to efficiency.
👉 Stopping the guesswork on which machines work the most: With Hour Meters Reporting, companies will see exactly how long their machines are used. Are some machines underused while other machines are overutilized? Companies have all the data they need at their fingertips to make smarter business decisions about optimal fleet composition. Hours reporting helps companies improve productivity and invest in their fleet more effectively.
👉 Cutting out the unlicensed use of machines for good: with Operator License and Training expiration tracking, companies can ensure that operators using their machines always comply with the appropriate OSHA training, and licensing requirements.
👉 Cloud platform: Companies see all the data from their warehouse in an online cloud platform that offers valuable business insights.
👉 Real-time reporting: Companies know what is happening with their fleet at all times so they can respond in a heartbeat. They get real-time access to their data via any web-enabled device, anywhere, anytime.
👉 Fully customizable: Companies download any report at any time, or schedule them to suit their needs. They choose between overhead guard mounts or clamp mounts. They can add optional features such as battery monitoring and proximity warning or additional accessories such as strobes and alarms.
👉 Built tough: GemOne hardware is IP67 certified for industrial use. EE Rated solutions are available for custom orders. GemOne backs every system with an industry-leading 2 year warranty as standard, and companies have the option of extending this warranty for up to six years.
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Sapphire FAQs
Sapphire has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Sapphire support?
Sapphire supports the following languages:
English, Dutch, French, Spanish, Italian
Q. Does Sapphire offer an API?
No, Sapphire does not have an API available.
Q. What level of support does Sapphire offer?
Sapphire offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base



