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Workiz vs FieldPulse Comparison

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Overview

Category Leaders

Workiz is the only field service management and communication platform for small-medium on-demand businesses in North America,...

Category Leaders

FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS including...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

109

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

65

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

122

31

3

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

5

4

3

2

1

34

9

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's a field service solution, but has an awesome phone number and lead tracking system built-in, which is great for marketers or anyone trying to figure out their RIO.
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my contract friends.

Pros

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.
Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.
The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software.

Cons

Maybe it's just me but occasionally I have trouble finding old invoices or jobs. Also sometimes when I enter an item to go on the invoice it disappears after entering more items.
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
I really see no reason why it shouldn't. Also more congruency between online, mobile and ipad (features and how they work/appearance.).

Cons

Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.
Software is not working well for us as we have single customers with alot of individual site and units to keep up with.
Hard to view all customers in database at a glance. Only displays a portion at a time.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features165
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Call Tracking
  • Callback Scheduling
  • Cataloging/Categorization
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Client Portal
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Analysis
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Support
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • File Management
  • File Storage
  • Financial Analysis
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Locksmiths
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Historical Trend Analysis
  • IVR / Voice Recognition
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Material Ordering
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overhead Costs Estimating
  • PDF Conversion
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Photo Capture
  • Prebuilt Assembly
  • Preventive Maintenance
  • Pricing Management
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Role-Based Permissions
  • Route Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Takeoff
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Text Editing
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Variable Workforce
  • Warranty Tracking
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • iCalendar Support
  • Total features179
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Scheduling
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Dialer
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Call Tracking
  • Callback Scheduling
  • Cataloging/Categorization
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Client Portal
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Analysis
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Support
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Self Service
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • File Management
  • File Storage
  • Financial Analysis
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Janitorial Services
  • For Locksmiths
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Historical Trend Analysis
  • IVR / Voice Recognition
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Material Ordering
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overhead Costs Estimating
  • PDF Conversion
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Photo Capture
  • Prebuilt Assembly
  • Preventive Maintenance
  • Pricing Management
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts