Workiz Pricing, Features, Reviews & Comparison of Alternatives

Workiz

The #1 scheduling and invoicing tool for field service pros

4.55/5 (66 reviews)

Workiz overview

What is Workiz?

Workiz is a CRM platform for small to medium-sized on-demand field service businesses, such as locksmith, carpet cleaning and appliance repair.

With Workiz, field service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar. Workiz provides an easy-to-use platform which allows them to manage their scheduling, invoicing, payment processing, and more.

Clients report a 22% increase in revenue since starting to use the Workiz platform.
workiz.com

Pricing

Starting from
$65/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Workiz screenshot: Generate and send payment requests by email or SMS, straight from a mobile device
Send A Job - How It WorksWorkiz screenshot: Collect e-signatures from clients using any touch enabled device
Workiz screenshotWorkiz screenshotWorkiz screenshotWorkiz Mobile App - Quick TourWorkiz Field Service Management Software

Workiz reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.6
Oleg Chudnovski

Excellent development team.

Used daily for 1-2 years
Reviewed 2018-09-05
Review Source: Capterra

We can provide you over the phone more details of our experience from our technicians.

Pros
Interface, excellent for appliance repair industry. "Custom fields" option is great. "Product and service" is very good.

Cons
Missing user guide. I wish to get more changes in CRM soft for our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jocelyn Dansby

I love Workiz.

Used daily for 6-12 months
Reviewed 2019-06-24
Review Source: Capterra

When I found out that we were going to lose our current software in 60 days, I made a spreadsheet and started researching and trials. It took me almost a month to make the decision. I reviewed about 60 different programs. Obviously, it was not a light decision. This was the only software that I could make fit our business rather than trying to force our business to fit the software.

Pros
It's so customizable that it will work for virtually any service business. If I have a question, within minutes, there's an answer - by someone who turns out to be fun and a bright spot in the day. Also, I've asked for several small tweaks and, next thing I know, they're done. Almost every single thing is customizable. There are a lot of things. Many, many things.

Cons
There's really nothing I don't care for. Maybe the learning curve - the program itself is easy. The customization to make it fit our business like a glove took some thinking through. But that's the beauty of it - the way it fits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sarman Haghverdi

Great Product at A Great price

Used daily for 6-12 months
Reviewed 2020-05-18
Review Source: Capterra

Since day 1, this software has been such an easy to use and very self-explanatory. Very simple but very valuable.

Pros
Dashboard because we are always aware of what is on the road and what has been delivered.

Cons
We love everything about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Taylor Owens

Great system

Used weekly for less than 6 months
Reviewed 2017-02-03
Review Source: Software Advice

The SMS messaging and invoicing makes it so much easier to communicate with contractors while they are in the field! This software has saved my company's time and money!!! Highly recommended!

Pros
Easy user interface and very well thought of great process flow.

Cons
It just kind of fell flat for me, not a lot to get excited about. I've seen some better options out there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Tony Fuentes

Great support team and very intuitive interface

Used daily for 6-12 months
Reviewed 2020-03-29
Review Source: Capterra

Great support team. Very responsive. I've communicated with them often and they never disappoint. Extremely helpful.

Pros
I love how easy it is to use Workiz. It's intuitive. Other programs really make doing simple task overly complicated with too many clicks and screen jumping. Workiz keeps it simple and also rich in features. I especially love the ability to automatically send text messages to my customers depending on the status of their work order. I work in the Appliance Repair industry and this platform works well for me.

Cons
There are some quirks like but being able to add commas or periods to certain custom fields, but the development team is always updating the app and improving it. So far every bug I've reported has been fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Workiz pricing

Starting from
$65/month
Pricing options
Free trial
Subscription
View Pricing Plans

A 14-day free trial is available, after which pricing is as follows:

Starter: $65/month (2 pro users + unlimited free users)
Team: $199/month (6 pro users + unlimited free users)
Professional: $299/month (15 pro users + unlimited free users)

Workiz features

Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customizable Reporting
Inventory Management
Inventory Tracking
Reporting & Statistics
Third Party Integration

API (627 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Compliance Management (349 other apps)
Data Import/Export (360 other apps)
Document Management (278 other apps)
Document Storage (294 other apps)
Monitoring (277 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Workflow Management (379 other apps)

Videos and tutorials

Additional information for Workiz

Key features of Workiz

  • Client management
  • Commission management
  • Custom fields, documents and reports
  • Get payments
  • Jobs, leads and task scheduling
  • Multi-location
  • Phone masking
  • QuickBooks online sync
  • Quotes and invoices
  • SMS
  • User and client notifications
  • User restrictions
View All Features

Benefits

1. Client Calls to Book a Job
Most jobs start with a phone call.
Workiz is the only tool that lets service pros easily manage, track and record their calls.

2. Dispatcher Schedules a Tech for the Job
Pen and paper, Excel and Google Calendar just don't cut it anymore.
Workiz lets you schedule and manage service appointments with an easy, colorful, drag-and-drop calendar.

3. You Get Paid
Ever forgot to collect an invoice? You're leaving money on the table.
Workiz makes it easy to take payments in the field, track them and make sure you collect the money you're owed.