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Workiz Pricing, Features, Reviews and Alternatives
Workiz FAQs
Workiz product overview
Key benefits of using Workiz
Most jobs start with a phone call.
Workiz is the only tool that lets service pros easily manage, track and record their calls.
2. Dispatcher Schedules a Tech for the Job
Pen and paper, Excel and Google Calendar just don't cut it anymore.
Workiz lets you schedule and manage service appointments with an easy, colorful, drag-and-drop calendar.
3. You Get Paid
Ever forgot to collect an invoice? You're leaving money on the table.
Workiz makes it easy to take payments in the field, track them and make sure you collect the money you're owed.
Typical customers
Platforms supported
Support options
Training options
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Starting from
45
/user
Per month
Starting from
49
Per month
Flat Rate
Workiz pricing information
Value for money
4.5
/5
193
Starting from
45
/user
Per month
Pricing options
Value for money contenders
Workiz features
Functionality
4.5
/5
193
Total features
126
16 categories
Most valued features by users
Functionality contenders
Workiz users reviews
Overall Rating
4.6
/5
193
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.69/10
142
38
4
4
5
Overall rating contenders
Zach H.
Operations Manager
Transportation/Trucking/Railroad, 11-50 employees
Review source
Transcript
Speaker 1: Hey, my name is Zach. I'm a dispatch in the junk removal industry. I rate Workiz a five stars...
Melinda W.
Construction, 11-50 employees
Used daily for 6-12 months
Review source
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I really like most of the features, I've explored many options for appointment scheduling and although I do think Workiz is quite expensive, it does get the job done.
I like the ease of use as far as inputing the information and the fact it helps locate the specific address with correct spelling. I like the fact it links to maps as well.
I do not like that on my cell phone I can't look at the schedule while scheduling an appointment, it makes it difficult at time to not double book a time slot. I also don't like it doesn't automatically refresh, if I keep the app open all day and continue to book appointments then I'll most likely be double booking time slots, after each booking I have to close the app to ensure this doesn't occur.
Hi Melinda, thanks so much for your review! Happy to hear that you enjoy our maps and tracking feature. Our goal is to help our customers be successful and grow, so it's great to hear your feedback about scheduling and the features you would like to have. We'll be sharing this with the team.
Adrian P.
Furniture, 1-10 employees
Used daily for 1-2 years
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I do love the software. If they can work out those few minor things, then I would say it is the perfect software. Overall, I'm pretty satisfied with it.
I like the scheduling feature, and sales tracking feature the most. It saves me time.
The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags, it's frustrating. Scrolling through the calendar in the phone app can be challenging. If you scroll past a certain dat, you cannot easily scroll backwards, you have to drop down the calendar to go back to the date.
Come for the scheduling, stay for everything else :-) thanks Adrian!
Joshua G.
Automotive, 11-50 employees
Used daily for 2+ years
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Before the update I was very happy with it, worked smoother, very little issues, layout was better. Not a big fan of this new system.
clicking address in quick edit and bring up google maps, tags option in quick edit, ability to edit columns.
So much wrong with it. Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking anywhere on the job will open it is frustrating, call recordings are places in an inconvenient place in quick edit, it is COMPLETELY unorganized, you have to click sub status in in-progress EVERY TIME in order to organize your jobs where before...
Hi Joshua. We're sorry to read you don't like our latest features. We'll make sure someone calls you in the following days to see how we could be of help.
Deron K.
Recreational Facilities and Services, 11-50 employees
Used daily for 2+ years
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It's great for scheduling and support is always great and helpful.
The ability to schedule jobs and have my clients and field technicians notified by text or email to confirm back.
the CRM portion of the client management is not great. It's not fluid. I want the ability to use it like I am flipping through an electronic database and it is slow and doesn't allow me to go by record or by sale date. I do a lot of phone cross selling and this program doesn't help me.
Thanks Deron for sharing this very positive review. I'll share your feedback about the CRM with our product team.
Sebastien L.
Building Materials, 1-10 employees
Used daily for 1-2 years
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Amazing!
How easy it is to use, it keep us ontrack, ontime, and very organized!
inventory management part has major flaws
We agree, we are the best! But it's better when our clients say that :-)
Common Workiz comparisons
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