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Workiz

4.6
(193)

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The #1 scheduling and invoicing tool for field service pros

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(21)

Workiz Pricing, Features, Reviews and Alternatives

Workiz FAQs

Q. What type of pricing plans does Workiz offer?

Workiz has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Workiz?

Workiz has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Workiz support?

Workiz supports the following languages:
English

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Q. Does Workiz support mobile devices?

Workiz supports the following devices:
Android, iPad, iPhone

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Q. Does Workiz offer an API?

No, Workiz does not have an API available.

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Q. What other apps does Workiz integrate with?

Workiz integrates with the following applications:
Microsoft Outlook, Zapier, Gusto, QuickBooks Online Advanced, Zoom Meetings, Stripe, Quickbooks Online, Google Calendar, Mailchimp, Salesforce Platform, Microsoft Excel

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Q. What level of support does Workiz offer?

Workiz offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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Workiz product overview

Price starts from

45

/user

Per month

What is Workiz?

Workiz is an All-in-one platform for small to medium-sized on-demand field service businesses, such as locksmith, carpet cleaning, and appliance repair.

Key benefits of using Workiz

1. Client Calls to Book a Job
Most jobs start with a phone call.
Workiz is the only tool that lets service pros easily manage, track and record their calls.

2. Dispatcher Schedules a Tech for the Job
Pen and paper, Excel and Google Calendar just don't cut it anymore.
Workiz lets you schedule and manage service appointments with an easy, colorful, drag-and-drop calendar.

3. You Get Paid
Ever forgot to collect an invoice? You're leaving money on the table.
Workiz makes it easy to take payments in the field, track them and make sure you collect the money you're owed.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Videos
Live Online
Webinars
Documentation

Not sure about Workiz? Compare it with a popular alternative

Starting from

45

/user

Per month

Free plan
Free trial
Pricing range

Starting from

49

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support

Why am I seeing this?

Workiz pricing information

Value for money

4.5

/5

193

Starting from

45

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Workiz features

Functionality

4.5

/5

193

Total features

126

16 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
Customizable Reports
Data Import/Export
Workflow Management

Functionality contenders

Workiz users reviews

Overall Rating

4.6

/5

193

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

142

38

4

4

5

Pros
A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my contract friends.
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
It's a field service solution, but has an awesome phone number and lead tracking system built-in, which is great for marketers or anyone trying to figure out their RIO.
Cons
Maybe it's just me but occasionally I have trouble finding old invoices or jobs. Also sometimes when I enter an item to go on the invoice it disappears after entering more items.
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
I really see no reason why it shouldn't. Also more congruency between online, mobile and ipad (features and how they work/appearance.).

Overall rating contenders

ZH
AvatarImg

Zach H.

Operations Manager

Transportation/Trucking/Railroad, 11-50 employees

Review source

Overall Rating

Quick Software

Reviewed 2 years ago

Transcript

Speaker 1: Hey, my name is Zach. I'm a dispatch in the junk removal industry. I rate Workiz a five stars...

MW
AvatarImg

Melinda W.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Works great for our company

Reviewed 3 years ago

I really like most of the features, I've explored many options for appointment scheduling and although I do think Workiz is quite expensive, it does get the job done.

Pros

I like the ease of use as far as inputing the information and the fact it helps locate the specific address with correct spelling. I like the fact it links to maps as well.

Cons

I do not like that on my cell phone I can't look at the schedule while scheduling an appointment, it makes it difficult at time to not double book a time slot. I also don't like it doesn't automatically refresh, if I keep the app open all day and continue to book appointments then I'll most likely be double booking time slots, after each booking I have to close the app to ensure this doesn't occur.

Vendor response

Hi Melinda, thanks so much for your review! Happy to hear that you enjoy our maps and tracking feature. Our goal is to help our customers be successful and grow, so it's great to hear your feedback about scheduling and the features you would like to have. We'll be sharing this with the team.

AP
AvatarImg

Adrian P.

Furniture, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It Helps!

Reviewed 2 years ago

I do love the software. If they can work out those few minor things, then I would say it is the perfect software. Overall, I'm pretty satisfied with it.

Pros

I like the scheduling feature, and sales tracking feature the most. It saves me time.

Cons

The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags, it's frustrating. Scrolling through the calendar in the phone app can be challenging. If you scroll past a certain dat, you cannot easily scroll backwards, you have to drop down the calendar to go back to the date.

Vendor response

Come for the scheduling, stay for everything else :-) thanks Adrian!

JG
AvatarImg

Joshua G.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Needs work or the old system back

Reviewed 2 years ago

Before the update I was very happy with it, worked smoother, very little issues, layout was better. Not a big fan of this new system.

Pros

clicking address in quick edit and bring up google maps, tags option in quick edit, ability to edit columns.

Cons

So much wrong with it. Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking anywhere on the job will open it is frustrating, call recordings are places in an inconvenient place in quick edit, it is COMPLETELY unorganized, you have to click sub status in in-progress EVERY TIME in order to organize your jobs where before...

Vendor response

Hi Joshua. We're sorry to read you don't like our latest features. We'll make sure someone calls you in the following days to see how we could be of help.

DK
AvatarImg

Deron K.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

This is a great product for scheduling, lead & Job creation, estimates and invoicing.

Reviewed 2 years ago

It's great for scheduling and support is always great and helpful.

Pros

The ability to schedule jobs and have my clients and field technicians notified by text or email to confirm back.

Cons

the CRM portion of the client management is not great. It's not fluid. I want the ability to use it like I am flipping through an electronic database and it is slow and doesn't allow me to go by record or by sale date. I do a lot of phone cross selling and this program doesn't help me.

Vendor response

Thanks Deron for sharing this very positive review. I'll share your feedback about the CRM with our product team.

SL
AvatarImg

Sebastien L.

Building Materials, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

By far the best software on the market

Reviewed 2 years ago

Amazing!

Pros

How easy it is to use, it keep us ontrack, ontime, and very organized!

Cons

inventory management part has major flaws

Vendor response

We agree, we are the best! But it's better when our clients say that :-)

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