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Workiz
5
149
4
43
3
9
2
7
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled FSM that assists with scheduling and invoicing
Table of Contents
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Find out with a
Workiz - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Workiz overview
What is Workiz?
Workiz is a cloud-based FSM platform that uses artificial intelligence and automations. It features Genius Answering, AI Dispatcher, and more features that helps streamline operations, optimize revenue, and elevate customer experiences. The Genius AI toolset provides smart responses and insights from call recordings, enhancing customer experience.
The solution offers integrations with third-party platforms such as Angi, Thumbtack, Google Local Services Ads, QuickBooks, Stripe, and CompanyCam. It enables businesses to manage customers with real-time communication via the Workiz mobile app.
Starting price
Alternatives
with better value for money
Pros & Cons
Scheduling
Security and Access Control
Customer Support
Customer Payment
Pricing
Workiz’s user interface
Workiz review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Workiz?
Users report that Workiz is easy to use, with intuitive scheduling, invoicing, and client management features that help streamline daily operations. They appreciate the mobile access, automated reminders, and strong communication tools, noting that these make it simple to coordinate with teams and customers from anywhere. Many find the software flexible and helpful for organizing business tasks in one place.
Reviewers indicate recurring frustrations with customer support, citing slow response times and unresolved issues. They say the mobile app can be glitchy, and some experience bugs or limitations in notifications, payment processing, and feature consistency across devices.
Select to learn more
Who uses Workiz?
Based on 218 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Workiz's key features
Most critical features, based on insights from Workiz users:
All Workiz features
Features rating:
Workiz alternatives
Workiz
Starting from
No pricing info
Housecall Pro
Starting from
79
Per month
Jobber
Starting from
39
Per month
ServiceWorks
Starting from
948
Per year
Workiz pricing
Pricing plans
Pricing details:
Standard | 1-5 members
No pricing info
Pro | 1-5 members
No pricing info
Ultimate | The complete plan
No pricing info
User opinions about Workiz price and value
Value for money rating:
To see what individual users think of Workiz's price and value, check out the review snippets below.
Steven M.
system technique
Louis A.
President
Workiz integrations (15)
Integrations rated by users
We looked at 218 user reviews to identify which products are mentioned as Workiz integrations and how users feel about them.
Integration rating: 2.5 (5)
“Double verifies the information in QBO and where it pulls all the information for client transactions.”
Cindy S.
Founder
Integration rating: 5.0 (2)
“I wish there was more that integrated with Quickbooks directly. Only purchase receipts sync to QB and all other entries are manual.”
Bethany C.
Administration Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Can be very helpful for connecting other software”
James W.
Salesforce Administrator
Integration rating: 4.0 (1)
“We were promised QB integration by Alex in the beginning and were "grandfathered in" because of our early start with Digitail, but the QB integration has never worked correctly”
Amy N.
veterinarian
Other top integrations
Workiz customer support
What do users say about Workiz customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Workiz customer support.
A fair number of users say customer service is responsive, easy to reach, and quick to resolve issues when contacted.
Multiple users appreciate the knowledgeable and friendly support team, noting their willingness to help with complex needs.
A number of users report difficulty reaching customer support, with slow response times and unresolved issues.
Multiple users mention unhelpful or unresponsive representatives, and some describe poor attitudes from support staff.
Support options
Training options
To see what individual users say about Workiz's customer support, check out the review snippets below.
“As a loyal customer who has faced numerous difficulties throughout our partnership, I genuinely believe that addressing these concerns will not only benefit my business but also contribute to enhancing your reputation in the industry.”
Sandra S.
RESIDENTIAL CLEANING
“It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with.”
Jesus S.
NA
“We have been waiting over a week to get a support response and a call back.”
DERRICK D.
Owner
Workiz FAQs
Workiz has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. Does Workiz support mobile devices?
Workiz supports the following devices:
Android, iPhone, iPad
Q. What level of support does Workiz offer?
Workiz offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
