FieldPulse Pricing, Features, Reviews & Comparison of Alternatives

FieldPulse

All-in-one field service management solution

5.0/5 (17 reviews)

FieldPulse overview

What is FieldPulse?

FieldPulse is an all-in-one field service management solution that helps mobile service businesses manage customer data, schedule jobs, create and send invoices and estimates, track payments, and get insight into business operations. The solution adapts to businesses of all sizes and industries, and can be accessed via desktop or the native mobile app for Android or iOS.

Job scheduling and dispatching features allow users to assign jobs to an individual or team using quick entry forms. Users are able to attach job notes, files, photos and comments to help field techs efficiently complete the job. FieldPulse’s built-in CRM enables users to view all customer related files including invoices, photos, payments, estimates, and more. Employees can create estimates, quotes, and proposals using their mobile device, with electronic signature functionality for immediate approval.

FieldPulse automatically logs all status updates to the activity feed, including a timestamp and a geotag of the user’s location. Job records can be divided into subtasks with individual due dates, descriptions, assigned members, due date/time, and more. All invoices can be stored in the repository, along with templates for commonly used invoice items. The platform helps users stay on top of estimates with payment status tracking features that remind users of open estimates and invoices, as well as overdue outstanding invoices.

FieldPulse sends mobile notifications with individually customized settings to assigned team members, alerting them about an upcoming job. The platform enables a variety of user roles and permissions that allow specific access and functionality based on a user’s job function. Integration with Square automatically links invoices and accepts payments from customers, whether at the office or in the field.
www.fieldpulse.com

Pricing

Starting from
$39/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada

Supported languages

English
FieldPulse screenshot: FieldPulse is available for iOS, Android, and via computer WebAppService Business Software - Scheduling, CRM, Invoicing, and More | FieldPulseFieldPulse screenshot: View a daily agenda and attach job notes, comments, files, and photosFieldPulse screenshot: Multiple schedule views including team gantt chartsFieldPulse screenshot: Keep a pulse on activities around the business with automatic update logsFieldPulse screenshot: Create and manage customer profiles with the built-in CRMFieldPulse screenshot: Create estimates and invoices for customers with PDF conversionFieldPulse screenshot: Field agent geolocation tagging to confirm that team members reach or leave the job siteFieldPulse screenshot: Task management enables users to add task name, description, assign team members, due date/time, and statusFieldPulse screenshot: The invoice item repository allows users to insert pre-defined invoice line itemsFieldPulse screenshot: View open estimates and invoices as well as overdue outstanding invoices

FieldPulse reviews

Excellent
17

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.8
  4.9
Matthew Williams

Great product from a great company!

Used daily for 1-2 years
Reviewed 2018-07-24
Review Source: Capterra

Pros
By far, the best thing about FieldPulse is their customer service. It feels like they are more business partners sometimes, going above and beyond to tweak and improve their product to make my business run smoother and more efficiently.

Cons
Only thing I wish I could do is create custom customer statuses (categories). ex, 2017 customers, 2018 customers, ect. They kind of did this by creating customer tags, but it's not the same.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jason Spicer

FieldPulse - The all around software solution for contractors and service providers!!!

Used daily for less than 6 months
Reviewed 2019-12-04
Review Source: Capterra

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros
What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons
Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Response from FieldPulse


Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform.

We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned.

Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys!

--Gabriel Pinchev, CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany Sloan

Awesome app for a company!

Used daily for 1-2 years
Reviewed 2018-07-24
Review Source: Capterra

We went virtually paperless for our timesheets, and job sheets. This also helped us track our employees and their hours much easier, as well as account for their time on each job.

Pros
Ease of use is definitely a big one. It took no time to figure out what you were doing, and set up everything in there that you needed. Features is pretty extensive. We have tried other apps (cheaper ones) and found that they didn't really work for our company. We didn't need the full construction app like BuilderTrend, and needed something a bit more than for service calls, and this was the perfect in the middle app! Quality is pretty good! Has its own couple glitches, but customer service takes care of them right away! Previously, we had a system of all paper and had a gap in our communication on the jobs and such. This app helped us go virtually paperless in our timesheets, and job sheets because now everything is accessible to our users on their phones. The amount of data that it takes is next to nothing, which was a concern of our employees.

Cons
It is a bit slow at times uploading and updating your lists, especially if you have a larger list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Joel Mayor

Just use FieldPulse!

Used daily for 6-12 months
Reviewed 2019-11-25
Review Source: Capterra

Pros
Good bang for the buck, easy to set up, great customer service that is US based. very easy to customize to your small business

Cons
wish we could upload more photos and larger photo sizes.

Response from FieldPulse


Joel, hello fellow Texan and thanks for the great review! We're adding your feature requests to our backlog. We live for helping our small business friends with modern apps. Cheers! --Gabriel Pinchev, CEO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gustavo Arganaraz

Great value, great features and best of all excellent customer service

Used weekly for less than 6 months
Reviewed 2018-05-25
Review Source: Capterra

Organization, business and customers information at my fingertips at all times.

Pros
Easy to use, packed with all necessary features for muy hvac business, I'll never get tired of mentioning the great customer service!!

Cons
I wish it would have pre made estimates templates where I could customize some words instead of me have it to create it from scratch. The discount feature does not work on my android devices

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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FieldPulse pricing

Starting from
$39/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

$39/month for the fist user, then additional users are based on roles:

Service Agent Role: $10 per user, per month

Manager Role: $20 per user, per month

FieldPulse features

Activity Dashboard
Activity Tracking
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Storage
Inventory Management
Inventory Tracking
Invoice Management
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management

API (562 other apps)
Auditing (324 other apps)

Additional information for FieldPulse

Key features of FieldPulse

  • Assign jobs based on relative location
  • Attach job notes and comments
  • Browser WebApp
  • Built-in CRM
  • Create and send estimates
  • Create estimates, quotes, or proposals for customers
  • Customer management
  • Customer profiles
  • Dispatch management
  • Electronic signature
  • File and photo attachments
  • GPS map view
  • Gantt based scheduling tools
  • Geolocation tagging
  • Invoice item repository
  • Invoice item templates
  • Invoice mangement
  • Mobile alerts
  • Mobile payments
  • Multiple schedule views
  • Notifications
  • PDF generation
  • Payment history
  • Payment status tracking
  • Quotes / estimates
  • Reminders
  • Scheduling
  • Send itemized proposals
  • Service history tracking
  • Status updates
  • Subtasks
  • Task management
  • User roles and restrictions
  • iPhone and Android apps
View All Features

Benefits

FieldPulse helps organizations cut down on paperwork and administrative tasks by sending proposals and invoices, scheduling jobs, and receiving payments via mobile phone.

Organizations are able to manage customer information with the built-in CRM, and keep track of payments, past jobs and invoices.

FieldPulse helps increase efficiency with automated scheduling and various schedule views ranging from daily agendas, map plots, and team gantt charts.

The platform keeps teams up-to-date and on track with job status updates, job assignment alerts, and reminder notifications.

With FieldPulse’s invoice status lists, users can view open estimates, invoices and overdue outstanding invoices, even while on the go.