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Service Fusion vs FieldEdge Comparison (2026)

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Service Fusion logo

Service Fusion

FieldEdge logo

FieldEdge

Overview

Easy-to-use HVAC software with no per-user fees. Get the features you need—scheduling, dispatching, invoicing—without the clutter.

FieldEdge helps field service management companies save time and make more money. Easily track customer history, dispatching, finances, service agreements, and more. Our mobile app gives technicians all the information they need to provide great customer service and be more efficient on-site.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

259

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

308

5

4

3

2

1

168

95

20

9

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

4.1

313

5

4

3

2

1

173

75

32

9

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

“Service Fusion helps keep our jobs in order; we are able to process our invoices that have paid out and sync them to QuickBooks too!”
AK

Anna K.

Finance Assistant

“We can Create Estimates, turn them into Jobs, and then Invoices for the customers, I appreciate the way we can just email the customer right from Service Fuson!”
AK

Anna K.

Finance Assistant

“With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. ”
RB

Rick B.

Founder

Pros

“The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry.”
SA

Sai A.

Assistantship

“While highly effective, the mobile app occasionally experiences minor synchronization delays.”
SA

Sai A.

Assistantship

“FieldEdge is tailored specifically for technical maintenance operations.”
RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

Cons

“There's times when you hit the "plus" button to add a job to the next days schedule and it does not give you access to this feature so you end up having to click on the technician and hit the create new button to add a job for the next day.”
JH

James H.

Director on Civil Materials Testing

“Too much double entry of data because no native CRM integration. Why can’t I mass update estimates and instead have to send your developers a csv file and then wait 5-7 days or more?”
IK

Ilan K.

President

“The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. ”
HI

Heather I.

Integrated Operations Administrator

Cons

“It didn’t offer enough systems that we need at our business size.”
WG

Wayne G.

Owner operator

“Lot's of misleading cost structure and several different companies to deal with for signatures, payments, etc. ”
RS

Rodney S.

Service Manager

“Told that it worked even better than Housecall Pro, it does not. When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract. ”
LA

Lisa A.

Office Manager

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features124
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Checklists
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Locksmiths
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Labor Rates
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Photo Capture
  • Photos/Images
  • Prebuilt Assembly
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Takeoff
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features109
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Checklists
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Synchronization
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Locksmiths
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Labor Rates
  • Location Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Photo Capture
  • Photos/Images
  • Prebuilt Assembly
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Productivity Analysis
  • Project Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Takeoff
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations3
  • Broadly
  • Customer Lobby
  • Dispatch
  • Docusign
  • HVACBizPro
  • Podium
  • QuarksUp
  • QuickBooks Online
  • ReviewBuzz
  • Sage Intacct
  • Twilio
  • ZyraTalk
  • pulseM
  • Total integrations11
  • Broadly
  • Customer Lobby
  • Dispatch
  • Docusign
  • HVACBizPro
  • Podium
  • QuarksUp
  • QuickBooks Online
  • ReviewBuzz
  • Sage Intacct
  • Twilio
  • ZyraTalk
  • pulseM