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FieldEdge
5
173
4
69
3
31
2
9
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service software for home service contractors
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FieldEdge - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
FieldEdge overview
Based on 306 verified user reviews
What is FieldEdge?
By industry, FieldEdge reviewers are most commonly professionals in consumer services (38%). The most frequent use case for FieldEdge cited by reviewers is HVAC (58% of reviewers).
What do users say about FieldEdge pricing?
Some users appreciate FieldEdge's competitive price and included features, and reviewers indicate the flat rate pricing is attractive compared to alternatives. However, some users report high costs, unexpected fees, and diminished value due to rising ongoing expenses.
Starting price
Alternatives
with better value for money
Pros & Cons
Pricing
Extensive customization options
Responsive and knowledgeable support
Training and Learning Curve
Invoice Management
Payment and Fees
FieldEdge’s user interface
FieldEdge pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
4.1
Customer support
4.4
Reviews sentiment
What do users say about FieldEdge?
By industry, FieldEdge reviewers are most commonly professionals in consumer services (38%). The most frequent use case for FieldEdge cited by reviewers is HVAC (58% of reviewers).
Select to learn more
Who uses FieldEdge?
Based on 306 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
FieldEdge's key features
Most critical features, based on insights from FieldEdge users:
All FieldEdge features
Features rating:
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FieldEdge integrations (13)
Integrations rated by users
We looked at 306 user reviews to identify which products are mentioned as FieldEdge integrations and how users feel about them.
Integration rating: 4.1 (7)
“QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.”
Andy B.
Operations Manager
Integration rating: 4.8 (6)
Integration rating: 3.8 (4)
“All of our invoicing is shared between the two programs.”
“I haven't at the moment.”
Jay H.
Chief Strategy Officer
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Other top integrations
FieldEdge customer support
What do users say about FieldEdge customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FieldEdge customer support.
Widely noted by reviewers, FieldEdge support is fast, knowledgeable, and consistently resolves issues efficiently.
A fair number of users highlight the friendly, professional staff and ease of reaching support via chat or phone.
Multiple users appreciate personalized assistance, thorough training, and ongoing help during onboarding and beyond.
A minority of users report limited support hours and slow response times, especially for those outside the east coast.
Support options
Training options
To see what individual users say about FieldEdge's customer support, check out the review snippets below.
“The FE support team has been wonderful in helping us get the most use out of FE for our specific needs.”
Cathy B.
Office Manager
“Customer service is quick to respond but you get different answers depending on who you talk to.”
Joshua M.
OWNER
“The software is great, their office support is horrible to deal with, If we treated our customers they way they do we would be thrown off the job.”
David R.
Service Manager
“Customer service is terrible.”
Carlie N.
Office Manager
FieldEdge FAQs
FieldEdge is a cloud-based field service management software for contractors in the field service industries including HVAC, plumbing, electrical, and more. The dispatch board allows users to assign work orders based on a technician’s skill set and expected location at the time of job. FieldEdge also helps automate the billing process and eliminates double entry with the seamless QuickBooks integration. With FieldEdge, technicians can access their items, tasks, services, and materials on-the-go with the mobile app so they never have to call into the office. The app's customizable pricebook helps technicians present good-better-best options to customers to drive additional revenue, which means increased ticket sizes.
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