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Service Fusion vs MobiWork Comparison

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Overview

Category Leaders

Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

Category Leaders

MobiWork the #1 mobile workforce software solution for your employees in the field, in the office, and for you all your customers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

195

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

244

5

4

3

2

1

140

70

13

9

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.9

102

5

4

3

2

1

90

11

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
We like the software, it does what we need it to do and has improved over the years we have used it.

Pros

It has been easy to use and the functionality is good for our purposes. Service also has been very good and quick to respond.
The MobiRules are super helpful in configuring your behind the scenes system and how you want it to function.
When I call MobiWork to ask a question I am confident knowing my concerns are taken seriously and always handled and resolved in an appropriate timeframe.

Cons

The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
Another Broken Software With Crappy Back-End Support.

Cons

The app on my phone does not work as well as it does on my tablet.
Now that we have a work order system in place, we can find trends in equipment breakdown and identify consistent problems in the field.
Mobile usage for certain options is difficult at times.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features118
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Locksmiths
  • For Mechanical Equipment
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Photo Capture
  • Photos/Images
  • Prebuilt Assembly
  • Preventive Maintenance
  • Project Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Activity Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Tagging
  • Takeoff
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transportation Management
  • User Management
  • Variable Workforce
  • Vehicle Information
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features94
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Janitorial Services
  • For Locksmiths
  • For Mechanical Equipment
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Photo Capture
  • Photos/Images
  • Prebuilt Assembly
  • Preventive Maintenance
  • Project Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Activity Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Tagging
  • Takeoff
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transportation Management
  • User Management
  • Variable Workforce
  • Vehicle Information
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations24
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

NA
AvatarImg

Nicholas A.

Medical Devices, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Mobi review

Reviewed 2 years ago

Very happy to use the streamlined application.

Pros

How streamlined it is to use in the field, not a lot of wasted time on useless data input.

Cons

The dependence on internet or cell service.

Vendor response

Thank you for reviewing our app Nicholas, we are thrilled to hear about its positive impact on your overall work day. We look forward to continuing to work with you and your team.

EF
AvatarImg

Earl F.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

MobiWork logo

MobiWork

MobiWork review

Reviewed 2 years ago

Very hard to learn, lots of help needed to get started

Pros

Seeing the daily schedule every morning, clicking and dragging to assign work orders

Cons

The recurring service does not pop up like it should

Vendor response

Thank you for your feedback, Earl. We appreciate you taking the time to share your experience using Mobiwork. We're glad you enjoy using our schedule and drag and drop features. As far as the learning curve goes, our customer success team is always ready to assist you and walk you through our product capabilities so you can use Mobiwork to its fullest potential. If you have any other questions or concerns, please contact us at support@mobiwork.com and we'll get back to you immediately.

AvatarImg
AvatarImg

Greg D.

Warehousing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Planning and Execution

Reviewed 2 years ago
Pros

The ease of adding and managing work orders on the fly has made our service response time and service patterns more manageable. Customer satisfaction is the end result.

Cons

We wanted a lot of things customized to our needs and the mobi work team worked around the clock to set us up for success.

Vendor response

Thank you for your valuable feedback, Greg. We're happy to hear that using MobiWork? has improved customer satisfaction for your firm. We look forward to continue working with you and your team.

JM
AvatarImg

Jonathan M.

Machinery, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

MobiWork Software

Reviewed 2 years ago
Pros

Simple to use. Great customer service. Easy to get reports in useful formats.

Cons

Cannot think of anything I do not like. The software and customer service are amazing.

Vendor response

Thank you for your review, Jonathan. We really appreciate your kind words!

MG
AvatarImg

Morgan G.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Best customer service - great pricing structure!

Reviewed 2 years ago

Great experience, great support from the customer service team.

Pros

Best price, no hidden fees, only pay for what you need. We were assigned our own account rep that was very responsive and very firendly. Thanks for everything, Julie!

Cons

NA - we liked the product there were no issues

Vendor response

Thank you for your kind words, Morgan. We really appreciate you taking the time to share your experience with us! We're glad you're enjoying our scheduling features. We look forward to continuing to work with you and your team.

KS
AvatarImg

Kelli S.

Business Supplies and Equipment, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MobiWork logo

MobiWork

We really like the daily reporting for our service engineers

Reviewed 2 years ago

The customer service is really great. The software is functional and meets our needs.

Pros

I enjoy the daily reporting for our service engineers. It really makes my job a lot easier.

Cons

I haven't been using the software long so there's nothing I can think of at the moment.

SE
AvatarImg

Shanna E.

Recreational Facilities and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Exciting new software

Reviewed 2 years ago
Pros

Helps with keeping track of the daily service for multiple pools without having to physically go there.

Cons

Sometimes people have issues logging in or accessing things due to cell signal

Vendor response

Hi Shanna! Thanks for taking the time to write a stellar review. We greatly appreciate it!

DT
AvatarImg

Dave T.

Utilities, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MobiWork logo

MobiWork

Water Management Review

Reviewed 2 years ago

Service has been great! Product works well for our purposes!

Pros

It has been easy to use and the functionality is good for our purposes! Service also has been very good and quick to respond!

Cons

It took some time initially to set it up and customize it for our businesses use, but once this was complete it has worked well!

Vendor response

Hi Dave. Thank you for providing valuable feedback. Your insight helps make our services better. We'll continue to work on improving our initial setup process. We appreciate your time!

CL
AvatarImg

Chad L.

Industrial Automation, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Service Tracking Software

Reviewed 2 years ago

Awesome customer service and very patient customizing it to our needs.

Pros

We are now able to track our service engineers locations and work completed with all team members having access at all times. Mobiwork even created custom reports for us to track critical processes that we need to track daily.

Cons

There was a learning initially but know we have all the information that we need at our fingertips with the help of the great training team at Mobiwork!

Vendor response

Thank so much for your kind words, Chad. The feeling is mutual: your team is pretty awesome to work with!

JK
AvatarImg

Jason K.

Automotive, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MobiWork logo

MobiWork

Full functionality and transparency

Reviewed 2 years ago

[SENSITIVE CONTENT] and her team at Mobiworks have provided world class service. Responsive and available to help us learn the product and get it implemented.

Pros

Mobiworks has provided a level of transparency and accountability to our Field Service Team that results in higher profitability and more efficient workflow

Cons

We run our DMS alongside of Mobiworks so we have had to develop some workarounds for certain features.

Vendor response

Thank you so much for your feedback and your kind words, Jason. As you say, we are proud to offer world class service and support. We look forward to continue working with you and your team.

WD
AvatarImg

Wesley D.

Medical Devices, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Helpful Scheduling

Reviewed 2 years ago
Pros

MobiWork helps DTS keep track of all of the jobs and helps to provide a framework when closing work orders to ensure great service for our customers.

Cons

I think it could look a little prettier, but otherwise it works great.

Vendor response

Thank you for your review Wesley, we're so happy to hear that enjoying working with the app.

LM
AvatarImg

Laura M.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Best investment our appliance repajr company has made

Reviewed 2 years ago
Pros

The customer service. When I call MobiWork to ask a question I am confident knowing my concerns are taken seriously and always handled and resolved in an appropriate timeframe.

Cons

Nothing. It takes time to customize MobiWork to fit your needs but that’s part of the process

Vendor response

Thanks a lot for your feedback, Laura. We're very proud of the customer success team we have so I'm glad your experience has been so good. We look forward to continue working with you.

pw
AvatarImg

patrick w.

Machinery, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Right Arm Crm

Reviewed 2 years ago
Pros

customer service and tech support. As technology and the internet duplicates each other's soft ware...as the end of the day all businesses are people business. The Mobiwork Team never disappoints

Cons

somtimes, once a year or so, the copmany will verify users...it always seems when I need to look something up quickly

Vendor response

Thank you for your kind words, Patrick. We appreciate you taking the time to share your experience with us and we agree, we're very lucky to have such a great group of people working on customer success. We look forward to continuing to provide exceptional service to awesome customers like you.

eb
AvatarImg

edward b.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Excellent solution for property management maintenance and construction

Reviewed 2 years ago

We manage a lot of units, commercial and residential. Mobiwork is crucial to being able to manage maintenance and service calls and billing for the work needed. Easy to use interface for techs in the field, tracks all their time, locations, and schedules. Has improved our response since techs are alerted so quickly when a work order is assigned.

Pros

Excellent work order management and dispatching. Easy to set up and use. We have hundreds of units and Mobiwork makes it easy to manage service calls, maintenance, and construction/renovations. Billing/invoicing is easy to manage.

Cons

Can't think of anything. Any features we have asked for have been made for us.

Vendor response

Thank you for your thorough review, Edward. Your words are extremely kind. We're very happy to hear that MobiWork helps your team in so many ways. We look forward to continue to service you and your team!

CC
AvatarImg

Connie C.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Commercial Refrigeration and A/C

Reviewed 2 years ago

The customer service team is exceptionally helpful. They respond quickly and work with you through any issues and help to specialize the program to your companies needs.

Pros

Mobiwork is a great program for scheduling crews and projects. We use it daily and it has helped to streamline the work delegation. We really like that we can put updates on our projects so as we need to wait for parts or pause a project for whatever reason the team member assigned the job can stay informed. On the accounting side Mobiwork works exceptionally well with Quickbooks and has made our AR process smoother and faster.

Cons

I don't have any issues. We highly recommend this product.

Vendor response

Thank you for your valuable feedback, Connie. We're always happy to hear that your team is finding MobiWork so useful, especially the accounting integration. We found that it is one of the most complete and feature-rich Quickbooks integration in the market. We look forward to continue servicing your team!

JW
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Jason W.

Executive Office, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Software has changed our business!

Reviewed 2 years ago

They have truly been a great resource for our company. MobiWork has exceeded our expectations in terms of delivering on their sales promise.

Pros

Their "out of the box" solution was a great fit for our business. They also customized certain aspects for our business and it has been a game-changer in terms of accountability for the entire staff. Customer Service has been excellent.

Cons

No complaints at this point. There is so much flexibility that it takes a little time to get it "dialed in" for your business.

Vendor response

Hi Jason, thanks for the amazing review. Its greatly appreciated.

MT
AvatarImg

Marek T.

Financial Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MobiWork logo

MobiWork

MobiWork Review

Reviewed a year ago

My experience with MobiWork has been favorable. The software's mobile-centric approach to field service management, coupled with its user-friendly mobile application, greatly enhanced the productivity and efficiency of field technicians. The real-time connectivity and GPS tracking capabilities provided valuable insights into job progress and technician locations. However, the limited integration options with other systems posed some challenges in terms of data synchronization. Overall, MobiWork proved to be a reliable solution for field service management, particularly for organizations looking to empower their mobile workforce.

Pros

One of the things I liked most about MobiWork was its mobile-centric approach to field service management. The software provided a user-friendly mobile application that allowed field technicians to access job information, update work orders, and capture data directly from their devices. This mobility and real-time connectivity significantly improved efficiency and communication in the field. The software's GPS tracking feature also provided valuable insights into technician locations and helped optimize scheduling and routing.

Cons

While my experience with MobiWork was generally positive, one thing I liked least was the limited integration options with third-party systems. Although the software had a robust set of features for field service management, the ability to integrate with other business tools or systems was somewhat restricted. This limitation might require manual data entry or additional workarounds to synchronize information with other software used in the organization.

Vendor response

Thank you for providing valuable feedback. Your insight helps make our services better for you. We appreciate your time!

GA
AvatarImg

Garett A.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

This software has made my life easier when it comes to jobs that I lead in the field.

Reviewed 2 years ago

It has been great, a lot better way of scheduling vs. our old way using outlook calendar.

Pros

When I'm not able to be at a job I'm leading for the day, be seeing real time what other technicians complete on my job, I can view filled forms and see exactly what they completed with pictures. Makes it easy to know where they left off and what I need to accomplish my next day!

Cons

I like the offline mode however this doesn't work when you trying to load a document. We use either google drive or our PDF Annotation side which all requires service to see your documents. I've found a work around by trying to load it before hand but if I'm in PDF annotations and back up, I can't reload it.

Vendor response

Thank you for the positive review Garett. We are pleased to hear that MobiWork is working well for you and your team.

JH
AvatarImg

Jeff H.

Defense & Space, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MobiWork logo

MobiWork

Historical Equipment Data

Reviewed 2 years ago

I was involved in the initial setup and data population. I create maintenance or service work orders and dispatch to my technicians. If they get caught on a jobsite I can easily drag their work order to a different time or day.

Pros

The ability to drill down on equipment history was a must. Our customers wanted to see all maintenance and every repair that had been completed.

Cons

I wanted a basic, basic system but could not find one. At least MobiWork did not require me to build multiple modules that I didn't need just in order for the system to work.

Vendor response

Hi Jeff. Thank you for taking the time to give us your feedback. As you mentioned, MobiWork is very feature-rich, but that doesn't mean you can't just use the basic features and make it work for your business. I'm glad you found us!