ServiceTitan vs Pointman

Housecall Pro

Jobber

FieldEdge

ArboStar

Coolfire Core

CMMShere

Compare ServiceTitan and Pointman based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldEdge is a cloud-based service management software to help users run and grow the entire field service business by handling operations such as scheduling, dispatching, invoicing, and payment processing.

Housecall Pro is a field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Audit Trail

Automated Scheduling

Availability Management

Bid Management

Billing & Invoicing

Budget Tracking

Budgeting/Forecasting

CAD Tools

Calendar Management

Calendar/Reminder System

Change Order Management

Chemical Usage Tracking

Client Tracking

Commercial

Commercial/Industrial

Commission Management

Compliance Management

Confirmations/Reminders

Construction Tracker

Contact Database

Contact Management

Contract/License Management

Contractor Management

Cost Database

Cost Estimating

Cost Tracking

Customer Database

Customer History

Customer Management

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Dispatch Management

Document Management

Document Storage

Electrical Estimating

Electronic Payments

Electronic Signature

Email Marketing

Employee Management

Employee Scheduling

Equipment Maintenance

Equipment Management

Equipment Tracking

Estimating

File Storage

Fitting Management

Fleet Management

For AEC Industry

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Handyman Industry

For HVAC Companies

For Lawn Care

For Locksmiths

For Pest Control Companies

For Plumbing Industry

For Residential

Forecasting

Groundskeeping Management

Incident Management

Inspection Management

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Irrigation Tracking

Job Costing

Job Management

Job Scheduling

Job Tracking

Labor Rates

Lead Management

Location Tracking

Maintenance Scheduling

Marketing Automation

Mobile Access

Mobile App

Monitoring

Multi-Location

Onboarding

Online Booking

Online Time Clock

Payment Collection in the Field

Payment Processing

Payroll Management

Pest Activity Tracking

Pesticide Usage Tracking

Photo Capture

Preventive Maintenance

ServiceTitan

Android

Linux

Web-based

Windows

iPad

iPhone

Office Manager

Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.

Manager

I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.

Sales & Marketing Manager

It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.

President

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

Financial Controller

I like this software as it helps tremendously with the many logistical aspects of our quality organization.

Owner

We were previously hosting our own database and having ability to have full function, easily, from any location is great.

Office Administrative Manager

The dispatch board overview is amazing — it's so easy to navigate and manage jobs.

customer service representative 

I love how easy it is to navigate through. This my go to daily and  I never have a issue.

Sales

The sales person was clueless about what the software was, what it actually does.

Operations Manager

We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.

Service Manager

The ease of workflow and the integration that puts everything in one system helps greatly with efficiency.

Operations Lead

ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.

Staff is friendly, overall. I feel like there were additional costs after the initial sale.

Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.

Production Manager

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

Marketing Organizer

Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.

Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.

Vice President

Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.

ServiceTitan screenshot: ServiceTitan job tracking

ServiceTitan screenshot: ServiceTitan schedules

ServiceTitan screenshot: ServiceTitan integration

ServiceTitan screenshot: ServiceTitan scheduling

ServiceTitan screenshot: ServiceTitan dashboard

ServiceTitan screenshot: ServiceTitan memberships and contracts

Large Enterprises

Mid Size Business

Small Business

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

Discover the ultimate solution for tree care businesses with ArboStar. Streamline your operations, grow your business and provide exceptional customer service with this intuitive and easy-to-use cloud-based management platform. ArboStar offers a range of management tools to optimize your processes.

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

Pointman helps residential plumbing, electrical, and HVAC contractors win and retain more customers with award-winning operations software and ongoing business coaching from industry experts.

Customizable Fields

Historical Reporting

Quotes/Estimates

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Routing

Scheduling

Search/Filter

Service History

Status Tracking

Task Scheduling

Technician Management

Template Management

Third-Party Integrations

Work Order Management

Pointman

Owner/Appliance Technician

My customers are always impressed by the clarity and appearance of my invoices. The best feature is the customization of the software to tailor it to my business and industry.

I have used other products but this product is very easy to use and helps me with multiple facets of my business. The customer service provided by Greg and Dave was superb when I had some questions.

Lead Dispatcher

Overall we still love this product. The price is reasonable,  Billing is easy, And i love that they ask for our opinions before making any changes.

Any software that helps make life easier in our industry is great. The more integrations, the better.

The integration of the program was great, the whole field nimble team was helpful in making sure any questions were immediately answered. Our techs were confident on its use within days of launch.

I have been thoroughly impressed by the response time from the customer service representatives. The developers of this software has also contacted me to answer and questions or resolve issues.

I would be very sad if that day comes, and boy-o-boy would it be a humongous headache.

Project Manager

We have changed our scheduling from a paper based system to an on-line system that is very user friendly and the support from Field Nimble has been great.

The software itself has so many useful tools & features & is saving our team a lot of time...and time is money. So grateful to have found this product/company.

They have proven their ability to do so. Yes they are also curtailing their software to be more compatible with the electrical, plumbing, HVAC, industries but there is still  a place for me here too.

Customer Support team is very helpful and the few times I've reached out they have responded very quickly.

I had found some other programs to look sort of antiquated, and almost a bit intimidating.

Yes some upgrade are better than others (if there is a slight bug it is fixed almost immediately), and some upgrades implement more noticeable features than others.

Just schedule and forget, the crew takes it from there and gets it done.

Overall I love the software, as times change obviously the software needs to keep up.

We have now been able to stop using paper forms that require back office invoicing. The invoices can be sent at the same time the work order is completed.

ServiceTitan vs Pointman Comparison (2026)

ServiceTitan

Pointman

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives