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ServiceTitan vs Tradify Comparison (2026)
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Good recommendations?
ServiceTitan
4.3
(342)5
236
4
52
3
15
2
11
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tradify
4.7
(152)5
113
4
36
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.
Tradify's powerful toolset including quoting and estimating is trusted by thousands of tradespeople and contractors.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
342
5
4
3
2
1
236
52
15
11
28
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this app4.7
152
5
4
3
2
1
113
36
2
0
1
- Value for money
- Ease of use
- Features
- Customer support
90%
would recommend this appPros
“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”
GD
GINA D.
MANAGER
“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”
HM
Heather M.
HR
“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”
Noah J.
Director of Business Software
Pros
“The free training provided once signed up, user friendly who are not tech savy.”
DM
Daniel M.
Owner
“Tradify is an inexpensive scheduling solution that is suitable for everyone.”
MT
Micheal T.
Marketing Director
“They can see instantly on their phone what the job is and I don't need to send out weekly individual emails with address and jobs.”
IS
Iveta S.
Office Administrator
Cons
“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”
Rob S.
Service Manager
“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”
Erik J.
Owner
“Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems.”
KK
Khiana K.
Customer Service Representative and Dispatcher
Cons
“The cost compared to other platforms, reporting capabilities, limited customization and automation gaps in scheduling.”
DM
Daniel M.
Owner
“Inventory management also isn’t very strong, which could be an issue for businesses that track a lot of parts or materials.”
DM
Daniel M.
Owner
“We were weroring jobs Down in a book and were not keeping up to date on reporting and invoicing. Once we our popularity grew and couldn't handle the hard written process, tradify stepped in an automated everything.”
KC
Kerrie C.
Director
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features139
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Attendance Tracking
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Bills of Material
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar/Reminder System
- Catalog Management
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Client Management
- Client Tracking
- Commercial
- Commercial Properties
- Commercial/Industrial
- Commission Management
- Compliance Management
- Confirmations/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- File Storage
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forecasting
- GPS
- Groundskeeping Management
- Group Scheduling
- Incident Management
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Projects
- Onboarding
- Online Booking
- Online Time Clock
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Prebuilt Assembly
- Preventive Maintenance
- Pricing Management
- Production Cost Tracking
- Progress Reports
- Project Billing
- Project Estimating
- Project Management
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Proposal Generation
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Management
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Subcontractor Monitoring
- Supplier Management
- Takeoff
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features130
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Attendance Tracking
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bid Management
- Billing & Invoicing
- Bills of Material
- Budget Tracking
- Budgeting/Forecasting
- CAD Tools
- CRM
- Calendar Management
- Calendar/Reminder System
- Catalog Management
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Client Management
- Client Tracking
- Commercial
- Commercial Properties
- Commercial/Industrial
- Commission Management
- Compliance Management
- Confirmations/Reminders
- Construction Tracker
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- File Storage
- Fitting Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forecasting
- GPS
- Groundskeeping Management
- Group Scheduling
- Incident Management
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Projects
- Onboarding
- Online Booking
- Online Time Clock
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Prebuilt Assembly
- Preventive Maintenance
- Pricing Management
- Production Cost Tracking
- Progress Reports
- Project Billing
- Project Estimating
- Project Management
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Proposal Generation
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Management
- Routing
- SMS Messaging
- Sales Approval
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Subcontractor Monitoring
- Supplier Management
- Takeoff
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Visual Assemblies
- Warranty Tracking
- Website Integration
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations17
- Airship
- CompanyCam
- EagleView
- Google Ads
- Google Workspace
- Hover
- Intuit Enterprise Suite
- MYOB Business
- NetSuite
- OnCall Air
- QuarksUp
- QuickBooks Online
- Rilla
- Sage Intacct
- SendPulse
- Stripe
- Xero
- Zapier
- ZyraTalk
- pulseM
- Total integrations4
- Airship
- CompanyCam
- EagleView
- Google Ads
- Google Workspace
- Hover
- Intuit Enterprise Suite
- MYOB Business
- NetSuite
- OnCall Air
- QuarksUp
- QuickBooks Online
- Rilla
- Sage Intacct
- SendPulse
- Stripe
- Xero
- Zapier
- ZyraTalk
- pulseM
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