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ServiceTrade vs Uptick Comparison (2026)

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ServiceTrade logo

ServiceTrade

Uptick logo

Uptick

Overview

ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

Built specifically for the fire protection and security industry, Uptick comes equipped with built-in legislative standards, making fire asset maintenance easy.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

344

5

4

3

2

1

239

90

11

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.7

97

5

4

3

2

1

71

21

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“My overall experience with ServiceTrade has been positive because it brings scheduling, dispatching, work orders, customer communication, and reporting into one platform, which makes field operations much easier to manage.”
Verified reviewer profile picture

Naman K.

Solution engineer

“The mobile accessibility and detailed job tracking also make operations more efficient and easier to manage.”
Verified reviewer profile picture

Naman K.

Solution engineer

“This is an excellent tool that can keep a database of customers information for scheduling, job history and billing purposes.”
Verified reviewer profile picture

Jeremy V.

Field Supervisor of Inspections

Pros

“Work is required on the extinguisher servicing element so as the system work flow is better at understanding the 5 year and 10 year testing/replacement for fire extinguishers.”
JA

Johnny A.

Director of operations

“Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork.”
Verified reviewer profile picture

Trevor R.

CEO

“As a result, our technicians can cover more ground in less time, all while delivering a higher standard of service to our clients.”
Verified reviewer profile picture

Trevor R.

CEO

Cons

“My experience has been mediocre at best, I wouldn't go on ServiceTrade if I knew what I did now, but at this point it is difficult to switch.”
RR

Ronin R.

IT Manager

“While this application makes dispatching and scheduling so much easier, it is lacking in almost every other area that makes a business run and does not make the integration process easy, so we find ourselves using multiple different apps when we'd prefer to just use ServiceTrade as our primary for everything including accounting and billing.”
JT

Janea T.

Data Analyst

“The Kitchen suppression form has no comment box. If something fails you have to enter a deficiency.”
AB

Andrew B.

VP of Life Safety

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features85
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Checklists
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Item Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Invoicing
  • Online Time Clock
  • Payment Collection in the Field
  • Predictive Maintenance
  • Preventive Maintenance
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vendor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features73
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Checklists
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Plumbing Industry
  • GPS
  • Historical Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Item Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Invoicing
  • Online Time Clock
  • Payment Collection in the Field
  • Predictive Maintenance
  • Preventive Maintenance
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vendor Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations14
  • Acumatica Cloud ERP
  • Deltek ComputerEase
  • FOUNDATION
  • Google Calendar
  • MYOB Acumatica
  • Microsoft Excel
  • NetSuite
  • Pronto
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage 100
  • Sage 300
  • Sage 50 Accounting
  • Sage Accounting
  • Sage Intacct
  • WordPress
  • Xero
  • Zapier
  • Total integrations4
  • Acumatica Cloud ERP
  • Deltek ComputerEase
  • FOUNDATION
  • Google Calendar
  • MYOB Acumatica
  • Microsoft Excel
  • NetSuite
  • Pronto
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage 100
  • Sage 300
  • Sage 50 Accounting
  • Sage Accounting
  • Sage Intacct
  • WordPress
  • Xero
  • Zapier

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