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ServiceTrade vs FieldPulse Comparison (2026)

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ServiceTrade logo

ServiceTrade

FieldPulse logo

FieldPulse

Overview

ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

Known for its ease of use, scalable functionality, and the best support in the industry, FieldPulse is an all-in-one application for field service companies to manage their business. Customer Management Scheduling Project Management Estimates & Invoices Timesheets Customer Portals And much more...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

344

5

4

3

2

1

239

90

11

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.6

506

5

4

3

2

1

362

106

20

5

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“My overall experience with ServiceTrade has been positive because it brings scheduling, dispatching, work orders, customer communication, and reporting into one platform, which makes field operations much easier to manage.”
Verified reviewer profile picture

Naman K.

Solution engineer

“This is an excellent tool that can keep a database of customers information for scheduling, job history and billing purposes.”
Verified reviewer profile picture

Jeremy V.

Field Supervisor of Inspections

“The mobile accessibility and detailed job tracking also make operations more efficient and easier to manage.”
Verified reviewer profile picture

Naman K.

Solution engineer

Pros

“FieldPulse addressed this directly through its centralized dashboard that brings scheduling, task management, and status tracking into one accessible place.”
Verified reviewer profile picture

Ghanshyam S.

JE Project Manager

“We also appreciate the mobile app functionality, real-time job updates, and the ability to streamline workflows, helping us operate more efficiently and provide better service to our customers.”
EM

Erica M.

Administrative

“Being able to assign tasks to the right team member, set timelines, and monitor progress without switching between spreadsheets and messaging apps made a noticeable difference in how organized our field operations felt.”
Verified reviewer profile picture

Ghanshyam S.

JE Project Manager

Cons

“My experience has been mediocre at best, I wouldn't go on ServiceTrade if I knew what I did now, but at this point it is difficult to switch.”
RR

Ronin R.

IT Manager

“While this application makes dispatching and scheduling so much easier, it is lacking in almost every other area that makes a business run and does not make the integration process easy, so we find ourselves using multiple different apps when we'd prefer to just use ServiceTrade as our primary for everything including accounting and billing.”
JT

Janea T.

Data Analyst

“The Kitchen suppression form has no comment box. If something fails you have to enter a deficiency.”
AB

Andrew B.

VP of Life Safety

Cons

“The workflow between job stages moving from work orders to task completion to reporting feels slightly disjointed in certain areas.”
Verified reviewer profile picture

Ghanshyam S.

JE Project Manager

“Bad customer service, if the technician looses reception on the job site nothing get safe, timing, pictures and comments.”
GH

Glen H.

HVAC

“Right now it seems like for we need to download files and forms from a work order to put it in an invoice which is a bit inconvenient.”
KG

Kaylah G.

Administrative Assistant

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features85
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Catalog Management
  • Change Order Management
  • Checklists
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Facility Scheduling
  • File Storage
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Group Scheduling
  • Historical Reporting
  • Industrial
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Material Ordering
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Projects
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Photo Capture
  • Prebuilt Assembly
  • Preventive Maintenance
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation
  • Resource Scheduling
  • Response Management
  • Review Monitoring
  • Review Notification
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Single Page View
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features180
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Catalog Management
  • Change Order Management
  • Checklists
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Color Codes/Icons
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Facility Scheduling
  • File Storage
  • For AEC Industry
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Group Scheduling
  • Historical Reporting
  • Industrial
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Labor Forecasting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Material Ordering
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Projects
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Photo Capture
  • Prebuilt Assembly
  • Preventive Maintenance
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation
  • Resource Scheduling
  • Response Management
  • Review Monitoring
  • Review Notification
  • Route Optimization
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Single Page View
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations14
  • Acumatica Cloud ERP
  • Azuga Fleet
  • CompanyCam
  • Deltek ComputerEase
  • FOUNDATION
  • Google Calendar
  • Market360
  • Microsoft Excel
  • NetSuite
  • NiceJob
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage 100
  • Sage 300
  • Sage Accounting
  • Sage Intacct
  • WordPress
  • Zapier
  • Total integrations7
  • Acumatica Cloud ERP
  • Azuga Fleet
  • CompanyCam
  • Deltek ComputerEase
  • FOUNDATION
  • Google Calendar
  • Market360
  • Microsoft Excel
  • NetSuite
  • NiceJob
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage 100
  • Sage 300
  • Sage Accounting
  • Sage Intacct
  • WordPress
  • Zapier

Alternatives

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