ShipStation vs Refund Retriever

ShippingEasy

Pirate Ship

Shippo

SkuVault Core

Asset Insider

E-Stock Web

Compare ShipStation and Refund Retriever based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 85+ global carriers in real-time, print shipping labels, and track packages from dispatch to delivery.  Our platform also offers tools to streamline customer notifications & package returns.

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

ShippingEasy is online shipping fulfillment software for eCommerce sellers that want the best postage rates and automate back-end shipping processes.

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers with exceptional delivery experiences.

3PL Management

Access Controls/Permissions

Accounting

Accounting Integration

Alerts/Notifications

Audit Management

Barcode Recognition

Barcode/Ticket Scanning

Batch Processing

Carrier Management

Catalog Management

Cost Tracking

Customer Database

Customer Management

Customizable Branding

Customizable Templates

Data Import/Export

Delivery Management

Delivery Tracking

Distribution Management

eCommerce Management

Email Templates

For eCommerce

For Small Businesses

Forecasting

Ground Shipping

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Tracking

Item Management

Label Printing

Labeling

Manufacturing Inventory Management

Mobile Access

Mobile Alerts

Multi-Channel Management

Multi-Location

Order Entry

Order Fulfillment

Order Management

Order Processing

Order Tracking

Package Tracking

Parcel Shipping

Product Data Management

Product Identification

Purchase Order Management

QuickBooks Integration

Quotes/Estimates

Real Time Comparisons

Real-Time Data

Receiving

Recurring Orders

Reorder Management

Reporting/Analytics

Retail Inventory Management

Returns Management

Routing

Sales Forecasting

Scheduling

Search/Filter

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Shipping Services Integration

Shopping Cart

Special Order Management

Status Tracking

Stock Management

Template Management

Third-Party Integrations

Transportation Management

Vendor Managed Inventory

Warehouse Management

Website Integration

Workflow Management

ShipStation

Android

Web-based

Windows

iPad

iPhone

President

Unethical billing (we were double billed and they will not refund the full amount). Will only partially refund payments that were their error.

Associate Project Manager

Great integration with the main shipping service to speed up activities of ship management. It provides an easy access to key information needed to choose the best option.

Marketing Communications Specialist

ShipStation is a great solution and is something I would recommend to anyone running an e-commerce store requiring orders to be shipped out.

Owner

Have lost customers time and money and the most frustrating part there is no one you can communicate with. They advertise how great this product is. maybe for others but not for me.

Owner, creater

I am not tech savvy and I have watched the videos & was able to set it up. I mail out wreaths and when I saved almost $20 on my first shipment 📦 and was so excited.

Such a user friendly interface. Super easy for a not so techy person to manage.

owner/farmer

It is incredibly helpful when all is well and is a major benefit to businesses that ship.

I removed some starts because Shipstation does not work well for users with a large number of product variations. This is because the Product page displays a MINIMUM of 100 products per page.

Send a fake password that they change when the login.

I love that you can set up standard products and packages to make the process more efficient. We ship with multiple providers and Shipstation makes it easy to switch between services in one interface.

I am happy with how easy it is to integrate orders from a variety of online sales platforms in one place.

I love the ease of use for my daily shipping needs.

Connects all our stores into I app and is a consist, reliable, cost effective shipping service.

Overall in my opinion with all the features with shipstation this is the best shipping software.

Very happy to be shipping with UPS again since they are a hometown WorldShip location and my shipments were all on time this holiday season.

Customer Service

I use this as a customer service to manage the customers' order and overall it has been a good experience.

Digital Marketing Coordinator

Very economical and customer service is quite helpful.

Business Admin

We save quite a bit of shipping costs with the Shipstation setup, and it's a lot easier to use also.

ShipStation screenshot: ShipStation Orders Grid w/ Order Sidebar

ShipStation screenshot: ShipStation Shipment Batches Page

ShipStation screenshot: ShipStation Insights Dashboards

ShipStation screenshot: ShipStation Shipping Rate Calculator

ShipStation screenshot: ShipStation Batch Label Creation

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

E-Stock Web is a stock control and inventory management system compatible with any type of product that a company works or sells.

SkuVault Core is an inventory and warehouse management software designed for growing ecommerce businesses. The system provides real-time inventory updates across multiple marketplaces and warehouses, eliminating overselling issues and improving fulfillment accuracy. Digital picklists, barcode scanning, and built-in quality control features help streamline operations while reducing errors in the picking process.

Asset Insider is an Asset Lifecycle Management businesses use to manage assets from demand to disposal. It integrates predictive maintenance, asset tracking, capital planning, and automation tools to ensure seamless availability and operational efficiency of critical assets and resources.

Refund Retriever audits your FedEx or UPS account for late deliveries (GSR) and billing mistakes.  Small parcel audit reduces shipping costs by 2-6% per year.  We can even help with your parcel contract negotiations and carrier data viability. Amazon FBA reimbursements also available.

Auditing & Claim Filing Services

Automated Claim Filing

Carrier Invoice Auditing

Cost Recovery

Exceptions Management

Freight Shipping

Package Analytics

Refund Opportunity Identification

Shipping Cost Tracking

Shipping Optimization

Refund Retriever

owner/proprietor

Why can't I leave this blank. This field is becoming the worst thing about the software and it has nothing to do with it.

owner

I wish I started sooner. I am very happy to delegate this function to dedicated professionals.

Sales Manager

I like the outlay and ease of use. The data i am able to pull is great.

Co-founder

I love that it's very "set it and forget it. An extremely useful tool for wholesale shippers; helps our bottom line and requires minimal effort.

Operations 

Sensitive content hidden] is the best. The best there ever was.

I like that Refund Retriever is working for me while I am taking care of all the other aspects of my business. Every month money was not being claimed.

Great service, minimal effort needed by us, which is great.

They do a good job  refunds are timely seamless operation.

This way we know the software is working all the time. There was one time where the link 'failed' and our packages weren't being monitored.

Owner 

Easy service to utilize,  efficient,  great customer service.

Can't really think of anything. When I first started, I thought something was wrong, because I didn't get tons of emails or reminders about my service.

Easy to use, refund retriever runs itself. It requires little to no effort from me which is exactly how I like it.

business owner

The company who did this seemed to "forget" what they were doing. Never answered any emails or got a single return and we know some of them should have.

Business Director

I have only required customer service two or three times since starting to use them but their responses have been immediate and completely helpful. I have only positive things to say about RR.

ShipStation vs Refund Retriever Comparison (2026)

ShipStation

Refund Retriever

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives