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ShipStation Pricing, Features, Reviews and Alternatives
ShipStation product overview
What is ShipStation?
As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!
Key benefits of using ShipStation
Typical customers
Platforms supported
Support options
Training options
ShipStation pricing information
Value for money
4.6
/5
780
Starting from
9
Per month
Flat Rate
Value for money contenders
ShipStation features
Functionality
4.5
/5
780
Total features
73
11 categories
Functionality contenders
ShipStation users reviews
Overall Rating
4.7
/5
780
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.02/10
5
4
3
2
1
597
138
20
10
15
HW
Henry W.
Akande D.
TH
Tammy H.
BB
Benjamin B.
AK
Assad K.
DS
David S.
Overall rating contenders
Jennifer R.
Cosmetic Formulator
Cosmetics, self-employed
Review source
Transcript
Jen: Hi, my name is Jen. I'm a cosmetic formulator. I give ShipStation a rating of four out of five,...
Austin S.
Property Manager
Real Estate, self-employed
Review source
Transcript
Austin: Hi, my name's Austin, and I'm an operations manager. I rate ShipStation five stars out of five....
Ozan Emrah Ç.
Verified reviewer
Computer Software, 11-50 employees
Used daily for 1-2 years
Review source
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As mentioned, great software for logistics management. Default integrations might be improved.
It is very easy to use, user-friendly and it lets you create dummy carriers so that you can add tracking information for your own delivery service.
There are some missing features with default integrations, however, it is solved by custom integrations.
Mauro B.
Apparel & Fashion, 51-200 employees
Used daily for 1-2 years
Review source
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ShipStation was easy to integrate and really simplifies the process. Great for companies of all sizes.
ShipStation makes it easy to complete and track a customers shipment and get the best price for that shipment.
Not much to not like....it does what it needs to do and it does it well.
Timothy A.
Medical Devices, 1-10 employees
Used daily for less than 6 months
Review source
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Poor
It was awful
NO customer service -It was awful - every time I tried to reach customer service, there was never an opportunity to speak with a live agent, - always leave an email and someone from our team will reach out to you in 2-3 days.
Lena V.
Veterinary, 1-10 employees
Used daily for 2+ years
Review source
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ShipStation makes online order fulfillment easy. It imports all of your order and customer information into the software from most online selling platforms. It pulls the shipping information so all you have to do is confirm and ship. It is easy to customize your settings such as packing slips and messages to buyers. I love how it sends the tracking number back to the appropriate platform so that I don’t have to do that manually. The shipping prices are low and all shipping options are available. I highly recommend using this for order fulfillment.
I like how all shipping services are available and easy to apply. Everything is easy to understand and operate. The software communicates with most selling platforms and keeps updated inventory.
I would like the pricing to be based on volume not number of platforms.
Anonymous Reviewer
Verified reviewer
Retail, self-employed
Used daily for 2+ years
Review source
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Shipstation has been amazing at helping streamline our order processing and shipping. It has worked great despite the growth of business and has scaled seamlessly.
Easily track and ship orders from multiple channels. Ability to use your own shipping accounts with carriers or use Shipstation's negotiated rates. Filters, tags, notes, automations help streamline our shipping and order processing. The interface is user friendly and the rare times I've had an issue and had to contact support, my issues were resolved fairly quickly.
Shipstation recently forced all users to the new interface, which I'm not a fan of. But that's more from having used the software for years. With the move, it changed how some things are processed or handled.
ShipStation FAQs and common questions
Q. What type of pricing plans does ShipStation offer?
ShipStation has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of ShipStation?
ShipStation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ShipStation support?
ShipStation supports the following languages:
English
Q. Does ShipStation support mobile devices?
ShipStation supports the following devices:
Android, iPad, iPhone
Q. Does ShipStation offer an API?
Yes, ShipStation has an API available for use.
Q. What other apps does ShipStation integrate with?
ShipStation integrates with the following applications:
Adobe Commerce, WooCommerce, PayPal, PrestaShop, Zapier, SureDone, Square Point of Sale, Shift4Shop, Freestyle Solutions, Shipwire, Brightpearl, Sellbrite, CS-Cart, Squarespace, Quickbooks Online, Stitch Labs, QuickBooks Commerce, Mailchimp, Volusion, Xero, Scout, Finale Inventory, BigCommerce, Shopify
Q. What level of support does ShipStation offer?
ShipStation offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base
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