ShipStation Pricing, Features, Reviews & Comparison of Alternatives

ShipStation Reviews

ShipStation

Welcome to Shipping Nirvana.

4.89/5 (108 reviews)   Write a review
   107 people use this
6,864     12,768
Compare App

Who is ShipStation For?


Statistics are based on 107 users from the GetApp community.

See more
As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!

ShipStation Screenshots (3)

ShipStation screenshot: ShipStation Shipment Batches PageShipStation screenshot: ShipStation Orders Grid w/ Order SidebarShipStation screenshot: ShipStation Insights Dashboards

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

ShipStation Pricing

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

No matter what ShipStation plan you choose, you’ll get USPS postage accounts, the ability to link up your own UPS, FedEx, DHL, and other carrier accounts, fantastical customer support, access to import your chosen sales channel’s orders, automation rules, and a crazy amount of time savings from all our features.

All our plans come with a free all-access 30-day Trial! Try out the app today to see how we can work for you.

Competitors Pricing

Skubana

Starting from: $499.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Handshake

Starting from: $39.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited ShipStation also visited

ShippingEasy
  • · Compare rates for cheapest shipping options
  • · Advanced reporting for your stores
  • · Advanced Automation features such as IF/THEN rules
  • · Print on thermal or laser, two per page, one-by-one
Visit WebsiteCompare with ShipStation
ShippingEasyOperations Management
Shipwire
  • · A global warehouse on demand
  • · Warehouses in the U.S., UK, Canada, and China
  • · Free Trial of our storage and shipping solution
  • · Order managment
Learn MoreCompare with ShipStation
ShipwireOperations Management
Ordoro
  • · Best shipping rates in industry
  • · Auto sync inventory across sales channels
  • · Business Analytics
  • · Free training and support
Learn MoreCompare with ShipStation
OrdoroOperations Management

Key Features of ShipStation

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

Benefits

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)

Alternatives to ShipStation

Skubana
  • · Order management
  • · Inventory control
  • · Shipping labels
  • · Shipping management
Learn MoreCompare App
SkubanaOperations Management
SolidCommerce
  • · Integration with Volusion, 3dcart, Magento, and BigCommerce
  • · Amazon Seller Solution
  • · Vendor Order Management
  • · Order Management & Fulfillment
Learn MoreCompare App
SolidCommerceWebsite & eCommerce
Handshake
  • · Fast, intuitive order writing
  • · Review, modify and confirm orders online
  • · Beautiful product catalog
  • · A central place for updating customer and product info
Learn MoreCompare App
HandshakeOperations Management

Videos

ShipStation Reviews & Ratings

User ratings

(97)
(10)
(1)
(0)
(0)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Easy and Fast Shipping Program

Verified Reviewer  4 days ago

Stephany Mejia, Owner at Rad Moccs
I love ship station it has made shipping my orders 100 times easier, instead of shipping one by one I can print batches at a time and they automatically notify the customers of when I ship. I recommend this to all small business owners

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Monthly

Perfect!

Verified Reviewer  5 days ago

Aaron Cole, Owner at Gunner Solutions
I have run a small online business where I manufacture and sell the products for 4 years now and am very prone to efficiency. One thing that I noticed and did not like was that just shipping orders would take almost as long as product production itself. From copying and pasting addresses to bouncing from on selling avenue to another is both time consuming and somewhat confusing when delagating the task to others that are stepping from their normal tasks to help pick up the slack. Moving to Ship Station was one of those game changing moments for my business! I cannot imagine a better system for getting the right information in the right place to increase productivity and ease of use. That free'd up time and mental load has made it possible to invest more in areas that can increase growth rather than just maintaining. During the free trial I told a friend of mine that also produces and sells online "I don't care what this costs, it is worth it just in how much time it frees up". Luckily, the company does not seem to be greedy(which is a real problem these days) and for $25 a month I am saving hours upon hours in time an headache.

Pros: Easy to use Consolidated sales information Fast access to important information for getting the right items to the right people

Cons: None really. If anything, maybe more options for international shipments.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Recommendations to others considering ShipStation

Just try the free trial. I put it off for so long time because I was so busy. If only I had known!

Monitor your business easily

Verified Reviewer  23rd of August

Fix Aikyo, Founder and Manager at Fix Organics™
I got ship station for the discount on shipping companies and because no other shipping software allows for us to use a tablet or smart phone to print postage. Ship station allows for that. Thank goodness! Our business is purely mobile device ran. Mostly from our tablets straight to a printer. Ship station fixed all these woes for Fix Organics™ from other companies.

Pros: -No need for a computer -multiple business accounts in one account permitted -customizable, even down to your very own customer tracking page, Fix Organics™ Tracking page looks badass

Cons: -it's a little pricey. But due to revenue increase, it's not that big of a deal

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Frequency of use

Daily

Likelihood to recommend

9/10

Recommendations to others considering ShipStation

If you don't ship that much, just get the base plan. However your going to have to switch to the mid priced amount soon with all the increased business.

Hands down the best way to ship with multiple platforms and carriers

Verified Reviewer  22nd of August

Thomas Mattison, Marine Biologist and Environmental Consultant
Ship station is a life saver and I don't know what I would do without it. I ship with 3 carriers across 4 platforms and ship station combines all of this in one simple to use interface. It is the best option of them all I've tried the others and found myself right at home with shipstation!

Pros: Easy to use. Fast. I save about 60 mins every day of my life because of shipstation. It's free to try out to. It goes with you. You only pay based on your levels of volume so it's fair for all to use.

Cons: No tracking of delivery exceptions. No expected delivery date column. UPS losses about 1 in 25 packages I ship and I can't see when this happens until the customer calls me angry that it happened. It needs a column that shows expected delivery date and actual delivery date to also track not only missing packages but late packages as well.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Get it! Get the free trial and I guarantee that you will never leave. I'm hooked and I now get back an hour per day to focus on my business or enjoy my life. Shipping doesn't have to be a painstaking process, and with shipstation it doesn't have to be anymore.

Great tool for getting a handle on your shipping!

Verified Reviewer  20th of August

Adam Farmer, Advanced Agronomy Specialist at Farmers Co-Operative Grain Co
Shipstation is the greatest tool for taking your business shipping needs and getting them under control. Mobile app makes it easy to view all your sales over multiple platforms in one place

Pros: Ease of use, multiple platform convergence

Cons: Sometimes gives Firefox a bit of trouble

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Check out all of the services that Shipstation handles

Great & Easy Platform for Fulfillment

Verified Reviewer  17th of August

Eli Clendenen, Director of Operations & IT at Imprint Engine
We have only recently starting utilizing ShipStation for our shipping & fulfillment needs, but we can already tell that we'll be a long-term customer of ShipStation. Web-based interface & UI are easy to acclimate yourself with & system syncs with all major shipping companies.

Pros: Ease of use & low subscription fees. Also great customer support staff.

Cons: Lack of robust inventory management features.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

8/10

Updated Plans are great!

Verified Reviewer  16th of August

Sharon Stevers, Owner at Epic Expressions
With the newer rate structure, ShipStation makes managing all your shipping needs easy and cost effective. I can manage all my selling channels -- and I can change plans at any time.

Pros: The ability to be flexible with the plan you choose.

Cons: Not a big fan of stamps.com -- their policies (not ShipStation's) are archaic.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

ShipStation allows you to ship over multiple channels easily with flexible plans to fit most any business.

Best app for growing online business

Verified Reviewer  15th of August

A verified reviewer
We have several channels of business and ShipStation is fantastic for aggregating pending orders for our shipping department. The API function from external sites pulling in order information is a huge time saver and more importantly error reducer. Prior to using the program we were copy and pasting from individual sites and we did not have a place to store notes and shipping cost information. With ShipStation our customer service team can watch/edit/make notes real time to orders for our shipping department to act upon. ShipStation also stores historical shipping info such as tracking and SHIPPING COST (huge deal!) which is a tremendous time saver for our customer service staff as well. As our business grows and jobs are more segmented, ShipSation has help us work smarter.

Time used

Less than 6 months

Frequency of use

Daily

Recommendations to others considering ShipStation

Get the app. They have a 30 day free trial. Nothing to lose. SUPER simple to use.

The Key to Missions loves Shipstation!

Verified Reviewer  31st of July

Allison Browning, Student at Anderson University (SC)
Shipstation has worked great for our business. We really do wish Shipstation would integrate with online stores that are on Wix, that would make our business a lot easier, but it has been good to have and relatively easy to make labels with once you get the hang of it.

Pros: Tracking information is easy to access

Cons: Not compatible with our online store on Wix

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

7/10

Recommendations to others considering ShipStation

Once you learn how to use it, it will work great for your business.

Easy & fast!

Verified Reviewer  25th of July

Jennah Laranjo, Project Manager at Ashford Textiles
We use Shipstation for 2 of our online stores everyday and it makes shipping so much easier! We used to have to type in all the information for each label but now we found Shipstation!

Pros: Fast and easy. Customer support and quick type and find answers

Cons: Doesn't bring ALL order history, but our store system holds it.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering ShipStation

Be sure you take advantage of the 30 day trial. During the trial, write down any questions you have and schedule a meeting to get them all answered. This step was helpful and sealed the deal for our company!

Articles

20 Oct 2015
Inventory management software is a must for any business that deals with physical goods, to effectively track, store, and manage stocks. An inventory management app can automate lots of otherwise time-consuming tasks related to ordering, costing, transp
05 Sep 2014
The devil, they say, is in the details. Nowhere is this found truer than at Men In Cities, a mens accessories retailer founded by rising fashion star, Yuvi Alpert. Alpert’s designs are showcased in up-scale stores like Bergdorf Goodman and Mr. Porter, w
14 Dec 2012
In an earlier post on this blog, I had discussed the importance of opting for a fully-integrated e-commerce solution, one that enables conversation between different departments, such as enterprise resource planning, of your small business. This week we

Frequently used together

FAQs for ShipStation

Below are some frequently asked questions for ShipStation.

Q. What are the main features of ShipStation?

ShipStation offers the following features:

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of ShipStation?

ShipStation has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does ShipStation support?

ShipStation supports the following languages:

English

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:

Free Trial, Subscription

Q. Does ShipStation support mobile devices?

ShipStation supports the following devices:

Mac, Windows, Web-based

Q. Does ShipStation offer an API?

Yes, ShipStation has an API available for use.

Q. What other apps does ShipStation integrate with?

ShipStation integrates with the following applications:

BigCommerce, Shopify, Shipwire, 3dcart, Brightpearl, Spark Pay, Volusion, Stitch Labs, Scout , TradeGecko, Magento , Square, Yahoo! eCommerce, Squarespace, PayPal, Finale Inventory, SureDone, Sellbrite, PrestaShop, WooCommerce, CS-Cart, Freestyle Solutions

Q. What level of support does ShipStation offer?

ShipStation offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


Page last modified