ShipStation Pricing, Features, Reviews & Comparison of Alternatives

ShipStation Reviews

ShipStation

Welcome to Shipping Nirvana.

4.88/5 (97 reviews)   Write a review
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Who is ShipStation For?


Statistics are based on 96 users from the GetApp community.

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As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!

ShipStation Screenshots (3)

ShipStation screenshot: ShipStation Shipment Batches PageShipStation screenshot: ShipStation Orders Grid w/ Order SidebarShipStation screenshot: ShipStation Insights Dashboards

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

ShipStation Pricing

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

No matter what ShipStation plan you choose, you’ll get USPS postage accounts, the ability to link up your own UPS, FedEx, DHL, and other carrier accounts, fantastical customer support, access to import your chosen sales channel’s orders, automation rules, and a crazy amount of time savings from all our features.

All our plans come with a free all-access 30-day Trial! Try out the app today to see how we can work for you.

Competitors Pricing

Handshake

Starting from: $39.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Ordoro

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited ShipStation also visited

Skubana
  • · Order management
  • · Inventory control
  • · Shipping labels
  • · Shipping management
Visit WebsiteCompare with ShipStation
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ShippingEasy
  • · Compare rates for cheapest shipping options
  • · Advanced reporting for your stores
  • · Advanced Automation features such as IF/THEN rules
  • · Print on thermal or laser, two per page, one-by-one
Visit WebsiteCompare with ShipStation
ShippingEasyOperations Management
Shipwire
  • · A global warehouse on demand
  • · Warehouses in the U.S., UK, Canada, and China
  • · Free Trial of our storage and shipping solution
  • · Order managment
Learn MoreCompare with ShipStation
ShipwireOperations Management

Key Features of ShipStation

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

Benefits

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)

Alternatives to ShipStation

Ordoro
  • · Best shipping rates in industry
  • · Auto sync inventory across sales channels
  • · Business Analytics
  • · Free training and support
Learn MoreCompare App
OrdoroOperations Management
SolidCommerce
  • · Integration with Volusion, 3dcart, Magento, and BigCommerce
  • · Amazon Seller Solution
  • · Vendor Order Management
  • · Order Management & Fulfillment
Learn MoreCompare App
SolidCommerceWebsite & eCommerce
Handshake
  • · Fast, intuitive order writing
  • · Review, modify and confirm orders online
  • · Beautiful product catalog
  • · A central place for updating customer and product info
Learn MoreCompare App
HandshakeOperations Management

Videos

ShipStation Reviews & Ratings

User ratings

(86)
(10)
(1)
(0)
(0)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Easy & fast!

Verified Reviewer  5 days ago

Jennah Laranjo, Project Manager at Ashford Textiles
We use Shipstation for 2 of our online stores everyday and it makes shipping so much easier! We used to have to type in all the information for each label but now we found Shipstation!

Pros: Fast and easy. Customer support and quick type and find answers

Cons: Doesn't bring ALL order history, but our store system holds it.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering ShipStation

Be sure you take advantage of the 30 day trial. During the trial, write down any questions you have and schedule a meeting to get them all answered. This step was helpful and sealed the deal for our company!

Fantastic shipping suite

Verified Reviewer  14th of July

Christopher Woodlief, Chief Executive Officer of Cruzinium, Inc.
I moved from using ShipWorks and having my shipping software in the cloud is quite a step in the right direction! In combination with the free stamps.com account, switching to ShipStation was a no brainer!

Pros: Easy to use Helpful staff Great rate

Cons: None that I can think of at the moment

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Good but spendy

Verified Reviewer  13th of July

A verified reviewer
It saves us a lot of time. It's very nice and convenient. We plan to continue to use it. It really helped streamline our shipping process. There was a bit of a learning curve, but the support is excellent and can help figure everything out.

Pros: We don't have to login to multiple sites to compare costs and print labels. I can print labels to the shipping dept. from anywhere. Support was great, but I used it a lot.

Cons: There are definitely some quirks getting everything setup. We had a lot of trouble with printing. There are also some unintuitive issues with order updates.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Perfect

Verified Reviewer  11th of July

Shane Kocher, Chief Operations at Outland Leisure Co.
Shipstation has made running my business a million times easier! With only three people working here, simplifying shipping which can be a total hassle is what Shipstation does best for us. It's ability to put multiple storefronts shipping information all in one place creates quick and easy shipping so I can focus my work towards other important tasks throughout the day.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Great product!

Verified Reviewer  11th of July

Lindsey Wissing, Vice President at J. Stadler Machine, Inc.
We are a small machining company that produces spinning tops. Shipping was a nightmare for us, and we needed a fix to streamline our process. ShipStation has exactly the tools we were looking for, orders from our website import to ShipStation and it is only a few clicks to create shipping labels.

Pros: Easy to use and easy access to assistance when needed.

Cons: We haven't had any issues with this product!

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Wish I would have found this sooner

Verified Reviewer  9th of July

Gregory Czymbor, Pro Makeup Organizer Guru that provides makeup artists, beauty pros and makeup lovers beautiful, organized makeup
Not sure how I missed the availability of software like this. Once I had it set up and processing orders from my 3 stores, life has been so much easier. Thank you!

Pros: Easy to use, one click of a button to bring in orders from multiple platforms makes this a no brainer.

Cons: It would be nice if the packing slips had easier customization.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Just get it to manage your shipping. It is a well thought out program.

Shipstation has Saved me Time and Money!

Verified Reviewer  9th of July

Jennifer Hill, Mortgage Loan Specialist, Sr. Loan Officer at Fairway Independent Mortgage Corporation NMLS#68195
Love my ShipStation app. Works side by side with Ecwid store app. seamlessly. Wouldn't have it any other way. If you are a small business and need a shipping software, this is the one for you.

Pros: Updates easily with my store, the customer support is top rated. The monthly plan fees are very reasonable and affordable. System is easy to use, and works great reading my scale and printing straight to my shipping label printer. Adding postage with stamps.com account is easy and less time consuming than any program out there.

Cons: Handling fee from Ecwid does not transfer, therefore my order totals do not match, and I was shorting myself collecting payments until I noticed what was happening. they are working on a fix for it. The order balance says total paid: even when the payment has not been received. You could loose money if the customer picking up is dishonest and you forget to write it is not paid.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Great Product!

Verified Reviewer  5th of July

Paul Hamblin, Customer Service Representative at RSI Racing Solutions, Inc
We use this App for all shipping, it allows me a one stop shop for any of our carriers. It has allowed us to cutback on our shipping costs and save us time searching for the cheapest rates!

Pros: Multiple Carriers in one place Cost per user savings compared to other similar products

Cons: Doesn't allow use of independent Shipping Insurance Companies. Since its online only app, if network outage occurs other means of shipping must be utilized

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Shipstation Rocks

Verified Reviewer  1st of July

A verified reviewer
I use this daily for e-commerce and it works awesome, has everything I need to be successful. Great tracking tool for orders from any avenue, recommend!

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

10/10

Super fast shipping method

Verified Reviewer  30th of June

Erica Hosseini, PROFESSIONAL SURFER & MODEL
I love that I can get an order on my e-commerce site, open Shipstation and see the order there in real time. Then with the click of a button I can print my label on my Dymo Labelwriter 4XL and get a super professional label with my company name and address to put on the boxes I ship out. I love how easy it is and I love how many features Shipstation has.

Pros: Integrated with everyone. Very fast. Very Easily. Very User-friendly!

Cons: I wish I could easily switch between UPS and FEDEX accounts when shipping out product. Some of my customers want me to ship using their UPS or FEDEX number. I think if you could add a feature to easily input a different number when shipping that would be great. And also have the option to save that number for easy access if you need to ship often with that number.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Weekly

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

GET IT. It will save you so much time and effort then manually entering shipping addresses all the time. Works GREAT!!!!

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Frequently used together

FAQs for ShipStation

Below are some frequently asked questions for ShipStation.

Q. What are the main features of ShipStation?

ShipStation offers the following features:

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of ShipStation?

ShipStation has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does ShipStation support?

ShipStation supports the following languages:

English

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:

Free Trial, Subscription

Q. Does ShipStation support mobile devices?

ShipStation supports the following devices:

Mac, Windows, Web-based

Q. Does ShipStation offer an API?

Yes, ShipStation has an API available for use.

Q. What other apps does ShipStation integrate with?

ShipStation integrates with the following applications:

BigCommerce, Shopify, Shipwire, 3dcart, Brightpearl, Spark Pay, Volusion, Stitch Labs, Scout , TradeGecko, Magento , Square, Yahoo! eCommerce, Squarespace, PayPal, Finale Inventory, SureDone, Sellbrite, PrestaShop, WooCommerce, CS-Cart, Freestyle Solutions

Q. What level of support does ShipStation offer?

ShipStation offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


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