ShipStation Pricing, Features, Reviews & Comparison of Alternatives

ShipStation Reviews

ShipStation

Welcome to Shipping Nirvana.

4.88/5 (118 reviews)
7,053     12,801

   118 people use this

Who is ShipStation For?


Statistics are based on 118 users from the GetApp community.

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ShipStation Screenshots (3)

ShipStation screenshot: ShipStation Shipment Batches PageShipStation screenshot: ShipStation Orders Grid w/ Order SidebarShipStation screenshot: ShipStation Insights Dashboards

ShipStation Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

No matter what ShipStation plan you choose, you’ll get USPS postage accounts, the ability to link up your own UPS, FedEx, DHL, and other carrier accounts, fantastical customer support, access to import your chosen sales channel’s orders, automation rules, and a crazy amount of time savings from all our features.

All our plans come with a free all-access 30-day Trial! Try out the app today to see how we can work for you.

Key Features of ShipStation

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

ShipStation Overview

As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!
  www.shipstation.com

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Benefits

ShipStation is completely web-based, offers a 30-day FREE trial and includes a FREE USPS Postage account. Our highest priority is always about maximizing the customer experience. Whether it be ShipStation's friendly user-interface, rich and robust features set, time-saving tools, or exceptional seller support, ShipStation strives to deliver the highest quality shipping product and service available on the market today. Check out what others have said about ShipStation by visiting our stories page! (Or read the reviews below.)

ShipStation Reviews & Ratings

User ratings

(105)
(12)
(1)
(0)
(0)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

I love shipstation

Verified Reviewer  20th of September

Travis Smith, Manager, Product Design at Grubhub
My wife and I run an ethically sourced, home goods website, We found Shipstation through Squarespace and love the ease of use and the simple integration with Squarespace and stamps.com. Shipstation gives us all the tools we need to fulfill out orders as quickly as possible.

Pros: Easy integration Makes USPS picks a breeze

Cons: Super robust toolset gives us a lot of options we don't use.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Weekly

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Try it and you will be a believer.

All in one shipping solution

Verified Reviewer  20th of September

Jason Luogameno, Master of Tech
I currently sell online merchandise on multiple marketplaces. Every since we started using Shipstation our shipping procedures have been more efficient, and much easier. This product is constantly being updated, upgraded, and integrated into other software packages. Thank you ShipStation!!

Pros: Simple to use, seamless integration, Multiple shipping providers in one location, good color scheme(easy on eyes),

Cons: Wish that when you go to print a label the system somehow showed you the lowest rate automatically so that you didnt have to go through several different shipping carriers and methods manually. I would like you guys to add an inventory control feature.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

If you ship more than 25 packages a month, then this product will most likely pay for itself. You receive a free stamps.com account with your subscription, this means you receive anywhere from 10-35% off of certain shipping methods via USPS. You'll get back your money by just printing labels!!!

Big time saver

Verified Reviewer  19th of September

Jennifer Dawn, Creating positive change in the lives of entrepreneurs.
I really love this software. I am able to ship all my planners from Best Planner Ever from multiple sources including my own website my Etsy store and manual orders. So simple and easy!

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

Get it!

Made my life so much easier!

Verified Reviewer  19th of September

Greg Baldwin, Co-Founder of CreatureBox
Our small company prides itself on its customer service and accuracy. Finding a shipping solution that is simple to use, very reliable and expandable to our needs was imperative for our goals. ShipStation has been a perfect fit for us. We have been head over heels with the speed of getting set up and running. We highly recommend it to anyone who asks.

Pros: Easy and Stable Setup Easy Shipping Labels Mobile Accessability Accurate Shipping Calculators Customer Tracking Simplicity

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Shipstation is the perfect shipping tool

Verified Reviewer  14th of September

Jeremy Blum, --
I love how easy Shipstation has made it for me to buy postage and print labels. It has synced with my Squarespace store and has made the whole shipping process very automated and simple. When an order comes in, it just takes a couple clicks and then I have a nice looking pre-paid label to stick on the box.

Pros: Easy to use, time-saving

Cons: No cons that I can think of...

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Weekly

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

I would highly recommend ShipStation to anyone with an online store.

Read case study

Shipstation works well for our small business

Verified Reviewer  14th of September

Sarah Seo, CEO at Om Lifestyle, LLC
We have a small e-commerce business and shipstation was very easy to setup with squarespace and very easy to learn. It pulls orders right in from squarespace. I would recommend it to others.

Pros: Ease of use, integration with squarespace.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Frequency of use

Weekly

Recommendations to others considering ShipStation

I would definitely try it.

ShipStation saved me time and money

Verified Reviewer  12th of September

Devin Denman, Owner of the Louisiana Fishing Blog
I have never owned a business that required me to ship product until earlier this year. We started selling apparel off our website and figuring out shipping was a hassle. Then we discovered Ship Station and the software has made our lives so much easier, especially with their Woo Commerce integrations. It was plug and play!

Pros: Their webinars and tours helped me get up-to-speed on how best to use Ship Station.

Cons: None yet and hopefully never!

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Very handy shipping app

Verified Reviewer  8th of September

Geoff Licciardello, Engineering Manager at XCOR Aerospace
I was introduced to ShipStation by a friend who also uses it for fulfilling orders for his online business. It was easy to pick up and really streamlined the process for shipping and tracking all the orders for my Kickstarter project. Definitely a helpful tool if you are sending out large quantities of orders or receiving orders from multiple streams.

Pros: Can link multiple order streams Can use multiple shipping services Easy interface to use and learn

Cons: Cost increases the more orders you need to fulfill per month Difficult to explore order histories older than 30 days

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Weekly

Likelihood to recommend

8/10

Recommendations to others considering ShipStation

ShipStation is a very capable platform, but I only recommend this service for someone who will be shipping orders on a frequent basis. Not worth the money for only an "every now and then" situation.

Shipping Made Easy

Verified Reviewer  1st of September

Josh West, Admin/Tech Assistant at Whole Heart Ministries
ShipStation has made order fulfillment such a breeze! We are a small nonprofit organization that publishes books. ShipStation connects directly to our ecommerce store with Ecwid, and makes order management simple and fast. We've saved a lot of time and money thanks to ShipStation!

Pros: Dozens of useful integration options User-friendly interface Helpful Customer Support Direct-to-Printer feature (ShipStation Connect)

Cons: For what ShipStation sets out to do, it brilliantly succeeds. Can't think of any true cons without being nitpicky

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering ShipStation

If you're looking for an easy-to-use solution for in-house order fulfillment, ShipStation is the best choice.

Read case study

Easy and Fast Shipping Program

Verified Reviewer  28th of August

Stephany Mejia, Owner at Rad Moccs
I love ship station it has made shipping my orders 100 times easier, instead of shipping one by one I can print batches at a time and they automatically notify the customers of when I ship. I recommend this to all small business owners

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Monthly

Articles

20 Oct 2015
Inventory management software is a must for any business that deals with physical goods, to effectively track, store, and manage stocks. An inventory management app can automate lots of otherwise time-consuming tasks related to ordering, costing, transp
05 Sep 2014
The devil, they say, is in the details. Nowhere is this found truer than at Men In Cities, a mens accessories retailer founded by rising fashion star, Yuvi Alpert. Alpert’s designs are showcased in up-scale stores like Bergdorf Goodman and Mr. Porter, w
14 Dec 2012
In an earlier post on this blog, I had discussed the importance of opting for a fully-integrated e-commerce solution, one that enables conversation between different departments, such as enterprise resource planning, of your small business. This week we

Videos

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Alternatives to ShipStation

ShippingEasy
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  • · Advanced reporting for your stores
  • · Advanced Automation features such as IF/THEN rules
  • · Print on thermal or laser, two per page, one-by-one
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Shipwire
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  • · Warehouses in the U.S., UK, Canada, and China
  • · Free Trial of our storage and shipping solution
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Ordoro
  • · Best shipping rates in industry
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FAQs for ShipStation

Below are some frequently asked questions for ShipStation.

Q. What are the main features of ShipStation?

ShipStation offers the following features:

  • Let Amazon lighten your fulfillment with our FBA integration
  • Support for thermal & desktop printers
  • Consolidated view of all orders from all stores
  • Print directly to any printer
  • Automate your shipping with hierarchical rules
  • Branded shipping labels / packing slips
  • Print labels and packing slips in batch, up to 500 at a time
  • Pre-filled international customs forms
  • Combine and split orders
  • Multiple warehouses / locations
  • View product images for increased packing accuracy
  • User auditing and permissions management
  • Establish product specific shipment settings
  • Generate USPS SCAN Forms for better tracking

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of ShipStation?

ShipStation has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does ShipStation support?

ShipStation supports the following languages:

English

Q. What type of pricing plans does ShipStation offer?

ShipStation has the following pricing plans:

Free Trial, Subscription

Q. Does ShipStation support mobile devices?

ShipStation supports the following devices:

Android, iPhone

Q. Does ShipStation offer an API?

Yes, ShipStation has an API available for use.

Q. What other apps does ShipStation integrate with?

ShipStation integrates with the following applications:

BigCommerce, Shopify, Shipwire, 3dcart, Brightpearl, Spark Pay, Volusion, Stitch Labs, Scout , TradeGecko, Magento , Square, Yahoo! eCommerce, Squarespace, PayPal, Finale Inventory, SureDone, Sellbrite, PrestaShop, WooCommerce, CS-Cart, Freestyle Solutions

Q. What level of support does ShipStation offer?

ShipStation offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


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