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ShipStation
The Shipping Software with the Most 5-Star Reviews
Last updated: December 2024
Table of Contents
Starting from
9.99
Per month
GetApp's analysis of 69 verified user reviews collected between July 2021 and October 2024 identified ShipStation's most critical features and how it performs according to users.
Reviewers appreciate ShipStation's shipping labels feature. They report it is easy to print labels from various carriers, including international sales. Users find it seamless to switch between different printers and highlight the integration with PayPal. They mention the ease of creating and maintaining domestic labels, though some note occasional integration issues with carriers. Users also value the time saved by not needing to visit the post office and the straightforward interface for generating labels. Of the 32 ShipStation users who gave detailed accounts of their use of Shipping Labels, 97% rated this feature as important or highly important.
Users find ShipStation's label printing straightforward and efficient. They appreciate the ability to print labels for various carriers and the option to reprint or void labels if needed. Reviewers mention the compatibility with most printers and the ease of printing labels immediately upon purchase. They also highlight the high print quality and customizable label options. Some users report occasional issues with printer recognition, but overall, they find the process smooth and time-saving. Of the 25 ShipStation users who gave detailed accounts of their use of Label Printing, 96% rated this feature as important or highly important.
Reviewers indicate that ShipStation simplifies parcel shipping by offering various shipping options and integrations. They appreciate the ease of scheduling pickups and the ability to choose from different shippers. Users highlight the seamless integration with carrier services and the convenience of processing orders from multiple regions. They also mention the competitive shipping rates and the organized handling of parcels. Some users note the need for better tracking options for lost packages. Of the 20 ShipStation users who gave detailed accounts of their use of Parcel Shipping, 90% rated this feature as important or highly important.
Users value ShipStation's shipping services integration, noting its ability to connect with multiple shippers like Stamps, DHL, and UPS. They appreciate the ease of comparing rates and the convenience of using PayPal for shipping. Reviewers mention the integration with their tech stack and the automated updates for orders. Some users report occasional issues with international tax verification and customer service, but overall, they find the integration helpful for managing shipments. Of the 16 ShipStation users who gave detailed accounts of their use of Shipping Services Integration, 88% rated this feature as important or highly important.
Reviewers appreciate ShipStation's shipment price calculation feature. They find it easy to input dimensions and weights to get accurate price calculations. Users highlight the integration with Cin7 and Shopify and the ability to compare prices from different carriers. They mention the importance of finding the lowest price and the helpfulness of seeing estimated costs before shipping. Some users note the need for better options for multiple cartons, but overall, they find the calculations reliable. Of the 30 ShipStation users who gave detailed accounts of their use of Shipment Price Calculation, 87% rated this feature as important or highly important.
Users report that ShipStation's shipment tracking is highly valuable. They appreciate the automatic updates and notifications sent to customers, as well as the ability to track packages in real-time. Reviewers highlight the integration with their CMS and the ease of tracking multiple packages. They mention the importance of providing tracking numbers and the convenience of having all tracking information in one place. Some users note occasional issues with USPS tracking, but overall, they find the tracking capability efficient. Of the 26 ShipStation users who gave detailed accounts of their use of Shipment Tracking, 81% rated this feature as important or highly important.
Value for money
4.5
/5
926
Starting from
9.99
Per month
Flat Rate
Typical customers
Platforms supported
Support options
Training options
Overall rating
4.6
/5
926
Positive reviews
93
%
689
172
25
17
23
ShipStation has the following pricing plans:
Starting from: $9.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of ShipStation?
ShipStation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ShipStation support?
ShipStation supports the following languages:
English
Q. Does ShipStation support mobile devices?
ShipStation supports the following devices:
Android, iPad, iPhone
Q. Does ShipStation offer an API?
Yes, ShipStation has an API available for use.
Q. What other apps does ShipStation integrate with?
ShipStation integrates with the following applications:
Adobe Commerce, WooCommerce, PayPal, PrestaShop, Zapier, SureDone, Square Point of Sale, Shift4Shop, Freestyle Solutions, Shipwire, Brightpearl, Sellbrite, CS-Cart Store Builder, Squarespace, QuickBooks Online, Stitch Labs, Mailchimp, Volusion, Xero, Scout APM, Finale Inventory, BigCommerce, Shopify
Q. What level of support does ShipStation offer?
ShipStation offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base