App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
The Shipping Software with the Most 5-Star Reviews
ShipStation Pricing, Features, Reviews and Alternatives
ShipStation product overview
What is ShipStation?
As a multi-carrier, multi-channel shipping solution, ShipStation was designed to facilitate the shipping and fulfillment process for online retailers. Powering thousands of stores and processing millions of shipping labels per month, ShipStation is able to save merchants time and money by maximizing their shipping efficiencies. To accomplish this, ShipStation automatically retrieves and consolidates order information from over 40 sales channels, applies a preconfigured set shipping preferences to each order based on what you've specified, processes and prints customized shipping labels and packing slips—up to 500 in a single batch—automatically updates each store with shipping status and tracking information. When the label is created, we automate all customer communication, and provides consolidated reporting for immediate viewing. All of this happens automatically, seamlessly, and in real time. For those looking to outsource some or all of their shipping operations, including picking, packing, shipping and customer service, check out our integration with Fulfillment by Amazon!
Key benefits of using ShipStation
Typical customers
Platforms supported
Support options
Training options
ShipStation pricing information
Value for money
4.5
/5
875
Starting from
9.99
Per month
Flat Rate
Pricing options
Value for money contenders
ShipStation features
Functionality
4.5
/5
875
Total features
71
12 categories
Most valued features by users
Functionality contenders
ShipStation users reviews
Overall Rating
4.6
/5
875
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.94/10
660
161
23
12
19
Akande D.
Overall rating contenders
Jen R.
CEO
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Jen: Hi, my name is Jen. I'm a cosmetic formulator. I give ShipStation a rating of four out of five,...
Austin S.
Property Manager
Real Estate, 1-10 employees
Review source
Transcript
Austin: Hi, my name's Austin, and I'm an operations manager. I rate ShipStation five stars out of five....
Ryan S.
Computer Software, 10,001+ employees
Review source
Share this review:
Shipstation tracks packages, manages inventory, labels, and shipping. integrates easily with many different platforms (eBay, Amazon, Shopify, Etsy, ETC.) Ship station can also automate most client communications including eBay feedback, email marketing, messages, and much more. It's like having a custom built CRM that was specifically design for ecommerce / marketplace sellers. It's not something you HAVE to have; almost everything it does can be done manually. Trust me when I say that once you do use it,- you will wonder how you ever lived without it.
- Customer service is awesome (live chat, phone, email, etc) You're also assigned your own dedicated representative that learns your business model & account. Helpful since they will learn your account over time with you. - It's inexpensive compared to similar software. - This a pro AND a con (see below) but you also get a free stamps.com account with Shipstation. In reality its stamps.com that handles your USPS labels (that includes billing for shipping). - The software just works. It does it's job and it does it extremely well.
- Don't get why PayPal isn't offered as payment source to ship labels / pay monthly fees. (I ended up just getting paypal business debit card) - Wish they revamped the pricing structure. If your selling 500-600 avg. each month. Your being charged the same each month for someone that sells 1400-1500 products. Seems to me a pricing structure: 100 / 250 / 500 / 1000 / 2000 / 5000 would make more sense...
irina t.
Consumer Goods, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Love at first sight. Everything from the easy of customizing the packing slip, email confirmation and delivery emails. The fact that it integrates with almost every platform - and even if it doesn't you can custom code your own store with their open API. Really, a fantastic piece of work.
What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend. I can go on.....
The least that I like about this software is that they HAVE the ability to suggest features and updates, however, I don't really see too many of them actually be implemented. Now, that's not saying they don't implement any - but there are some pretty important ones that have a ton of upvotes that tech devs have said would be relatively easy to do, but they don't. Maybe there is something I just don't know...
Jordan T.
Apparel & Fashion, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team. They are unresponsive, lack knowledge, and always point their finger at someone else as the root cause of the issue, even when it ultimately comes down to their poorly written software.
When we implemented it, it was a big step up from ShippingEasy in terms of feature set and ease of use.
Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting waiting for 6+ months for them to actually fix it so that you can get orders out without the fear that things are not going to work.
Ndamulelo S.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
ShipStation is a good business and i will recommend to people running business store so that they can request orders to be shipped
They are very friendly and fast to work with customers
Ronald C.
Arts and Crafts, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!
Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.
I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.
ShipStation FAQs
ShipStation has the following pricing plans:
Starting from: $9.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of ShipStation?
Q. Does ShipStation support mobile devices?
Q. What other apps does ShipStation integrate with?
ShipStation integrates with the following applications:
Adobe Commerce, WooCommerce, PayPal, PrestaShop, Zapier, SureDone, Square Point of Sale, Shift4Shop, Freestyle Solutions, Shipwire, Brightpearl, Sellbrite, CS-Cart Store Builder, Squarespace, Quickbooks Online, Stitch Labs, QuickBooks eCommerce, Mailchimp, Volusion, Xero, Scout, Finale Inventory, BigCommerce, Shopify
Common ShipStation comparisons
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.