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SimplyBook.me vs GoReminders Comparison

Overview

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

GoReminders is an appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

565

220

32

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

(40)

5

4

3

2

1

34

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

A great software, very flexible and easy to implement in various business realities we have implemented it for a photographs studio and they loved it.
It is a great product-- I am only on free version, I can imagine the benefits when I grow and move to a paid plan. I appreciate that I am allowed to grow my business on the free plateform.
The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic.

Pros

I love how easy it is to setup and use this software. It has made my job so much easier and my customers love it.
Really excellent all-around great support and it's been super helpful.
I like that it is very easy to use and it does save information so next time input - it pulls it up.

Cons

Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.

Cons

There's some things that could be implemented that would prevent mistakes on our end.
I can't think of anything about it that is disagreeable.
It solves our problem having to call all of our customers the day before to remind them of their appointments.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features74
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Social Media Integration
  • Status Tracking
  • Subscription Management
  • Synchronous Editing
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Total features18
  • ACH Payment Processing
  • API
  • Access Control
  • Appointment Management
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Calendar Sync with Google
  • Class Scheduling
  • Client Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Event Calendar
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • Image Library
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • POS
  • POS Integration
  • Performance Reports
  • Permission Management
  • Product Catalog
  • Promotions Management
  • Question Branching
  • Ratings & Reviews
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Search Functionality
  • Social Media Integration
  • Status Tracking
  • Subscription Management
  • Synchronous Editing
  • Team Calendars
  • Template Management
  • Third Party Integration
  • User Photos
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations23
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SimplyBook.me vs. GoReminders

See how SimplyBook.me and GoReminders stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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