SimplyBook.me vs ReminderCall.com

Goldie

Acuity Scheduling

Vagaro

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

SimplyBook.me is an extensive appointment scheduling system for any type and size of service business.  Sign up, get a beautiful booking website or insert a booking widget to your own site. Allow your clients to book your services online 24/7 via your site, Instagram, Facebook or Google.

Appointment Management

Calendar Management

Mobile Access

Client Database

Group Scheduling

Automated Scheduling

Online Payments

Reporting & Statistics

Recurring Appointments

By industry, SimplyBook.me reviewers are most commonly professionals in health, wellness and fitness (19%). The most frequent use case for SimplyBook.me cited by reviewers is appointment scheduling (57% of reviewers).

Users and use cases

Most reviewers indicate that SimplyBook.me delivers strong value for money, especially for small businesses, and they appreciate the free plan and flexible pricing. However, some users report that add-ons and plan upgrades can become unexpectedly expensive.

Value for money

The SimplyBook.me integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.5 out of 5 for its integration with SimplyBook.me) and Google Calendar (a scheduling product, 4.8).

Integrations

SimplyBook.me is an appointment scheduling tool offering key features such as confirmations/reminders, online booking, mobile access, appointment management, and calendar management, among others.

SimplyBook.me

Web-based

Android

iPad

iPhone

Basic

Standard

Premium

Enterprise

owner

SimplyBook.me is a strong, reliable booking platform ideal for service-based businesses that value automation, client convenience, and scalability. While power users may face a learning curve and increasing costs as they grow, the platform delivers solid functionality and professionalism when properly set up.

Business Development Director

Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation .

Production

I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support.

Senior IT Engineer

Bookings are easily simplified with reliable reminders on the accredited note and the calendar, although some technicalities, such as intake forms and SMS gateway, might be user-friendlier.

Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive

Founder

Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work.

Marketing manager

The tutor can set up a booking page where students can view available course slots, select a class, register online and pay.

Owner

I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not).

Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains.

Organize bookings and allow client to book on their own.

Co-owner

Wish that the payment setup, they could pay credit card, PayPal, or Venmo and not only take to PayPal screen, it confuses a lot of people even though they have the option to use a card.

Technology Lead

It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc.

SimplyBook.me automatically sends WhatsApp, SMS and email reminders This has greatly helped me to almost get rid of no-shows.

Assistant Director, Academic Enrichment

i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation.

Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off  and then rebooting..

Prompt response times and helpful customer service. Although it is early on in the relationship they have built a level of trust with their help.

It truly is the best booking solution out there, streamlining our entire workflow efficiently.

Co-Producer

That is allows me a ton of options for making really nice booking pages for the people at our work to use to book out resources

They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations.

President

I wish there was more customization that would allow different service locations book multiple services at a time, while automatically blocking off certain services

Owner, web developer, designer

Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much.

Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice).

Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

No support or system interface in the Czech language

Club Director

There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time.

So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid".

I loved the professional tools that were available to manage our clients.

One feature I still need for my business is a waiting list per class right now it only has waiting list per day.

Tutor, Musician

Clients are unable to book multiple hours at a time and when I try to do so from my end it only charges them for one hour

I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in.

Director

I am looking to set up my booking system for my company.

The best thing we love about Simplebook.me is that once the site is setup, our customers can book any time they wish without a lot of follow up.  

Its time to renew and having checked out other booking sites, we will stay with them.

Authorize.net integration has glitches they're blaming on auth.net...but we have multiple online systems that use auth.net and none of the others have issues.

I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business.

General Manager

I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system.

Exceptional value for money calendar scheduling.

Housekeeping cleaning Technician

I can book my clients directly, and it sends them notices of the dates of my cleaning.

Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent.

For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience.

Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable.

Director of Personal Image

We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed.

Director of Operations

We were looking for a way to manage conference rooms for our agents and this was the simplest solution to implement and use.  

Chair

The product was relatively easy to configure for facility rental booking.

University Intern

Its user-friendly interface makes it easy to set up and manage appointments, classes, and events, and it allows businesses to accept online payments, send automated notifications, and manage staff schedules.

I like that I can collect deposits from customers when they book an appointment.

They are slightly more expensive but offer so much more.

University intern 

It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement.

I love the appointment scheduling system it is very intuitive and allows me to set my hours of availability, block out specific days and times, and even set different appointment durations for different types of services.

Booking

Customer Support

Appointment Reminders

Calendar

Payment Options

Scheduling

Training and Learning Curve

Features

User Interface

Class Management

Unreliable email communication

Digital Media Manager

I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.  

Holistic Health Practitioner

I tried to resolve by contacting the online help, but the support very ordinary being told emails were sent so must be in my spam folder (despite clearly stating that they sometimes come thro) & not in my spam folder.

54% of reviewers feel negative about SimplyBook.me’s email notifications. Users indicate that confirmation and reminder emails are sometimes not sent or received, leading to confusion and missed appointments. They mention problems with configuring SMTP settings, resending confirmations, and managing notification frequency. Reviewers also note issues with SMS overbilling and lack of integration with payment receipts. Many say that inconsistent email delivery undermines trust with clients and creates additional manual work to ensure communication is received.

Complex and confusing navigation

GRAPHIC DESIGNER

it was being hard/difficult to use from the begining, navigation can be complex/confusing.

38% of reviewers feel negative about navigation in SimplyBook.me. Users say the platform can be difficult to navigate, especially for new or non-technical users. They report that menus are sometimes unintuitive, basic operations are hard to find, and switching between sections can be cumbersome. Reviewers mention that too many windows or pop-ups make it easy to lose track of tasks, and some find the dashboard layout confusing. Many express that navigation challenges slow down their workflow and increase the learning curve.

Calendar synchronization challenges

Physiotherapist

The calendar view would benefit from having a weekly view with each service providers timetable more clearly, as this can create problems for us too!

35% of reviewers feel negative about SimplyBook.me’s calendar functionality. Users report difficulties with syncing calendars across platforms, managing time zones, and viewing schedules clearly. They mention that the calendar interface can be confusing, especially on mobile devices, and that some features like weekly views or two-way integration are lacking. Reviewers say these issues make it harder to organize appointments, avoid double bookings, and ensure clients select the correct times. Many find manual adjustments necessary, which adds to their workload.

Recurring technical glitches

68% of reviewers feel negative about bugs and issues in SimplyBook.me. Users report experiencing login problems, glitches during booking, and system freezes that disrupt their workflow. They mention frustration with slow loading times, errors in API integration, and difficulties with translation and synchronization. Reviewers say technical support can be unresponsive or slow to resolve problems, and some feel that recurring bugs make setup and daily use unnecessarily complicated. Many express that these issues can impact their business operations and client satisfaction.

Limited and confusing payment features

42% of reviewers feel negative about SimplyBook.me’s payment options. Users report that the system lacks flexibility in payment methods, with limited support for local providers and difficulties integrating with popular platforms like Stripe or PayPal. They mention confusion around setup, extra fees for essential features, and challenges with invoicing and accounting. Reviewers say clients often struggle to pay by credit card, and some express frustration with the need for external tools to manage payments and financial records.

Automated reminder system

88% of reviewers feel positive about SimplyBook.me’s appointment reminders. Users report that automated SMS, email, and app notifications help reduce no-shows and improve punctuality. They value being able to customize reminder timing and content, and appreciate that both clients and staff receive timely alerts. Reviewers mention that reminders are reliable and easy to set up, contributing to better client engagement and satisfaction. Many say that the reminder system saves them time and helps maintain a professional relationship with their clients.

Enhances professional image

It gives our customers a seamless experience and makes us look professional.

95% of reviewers feel positive about SimplyBook.me’s professional use. Users say the platform helps their businesses appear polished and organized, making a strong impression on clients. They appreciate features that allow customization for various industries, from salons to healthcare, and mention that the software provides a seamless experience for both staff and customers. Reviewers highlight that the system’s design and presentation elevate their brand’s credibility, and they value the support and professionalism from the SimplyBook.me team, which helps them maintain a high standard in their daily operations.

Intuitive and customizable interface

88% of reviewers feel positive about SimplyBook.me’s user interface. Users think the platform is visually appealing, easy to navigate, and accessible for both administrators and clients. They appreciate the flexibility to modify layouts and settings to suit their business needs, and mention that even those with limited technical skills can manage the system effectively. Reviewers highlight the clean design and intuitive controls, and value the availability of tutorials and support when needed. Many find the interface enhances their workflow and overall experience.

Small Business

Mid-size Business

Large Enterprises

Freelancers

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

ClinicSense

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.

SMS Messaging

Appointment Scheduling

Call Reminders

ReminderCall.com

Windows

Linux

Chromebook

Chiropractor

It has everything I need to remind patients about their upcoming appointment.

Medical Office Administrator

I know most of the time the responsibility needs to fall on the patient to remember their own appts but regardless, it does not help matters when the system is not working properly and the only way to get it fixed is to email or phone someone in another part of the country and have them fix it, I cannot do it myself which is frustrating.

It is important to be able to remind them about their appointments.

Front Office Manager

We could use a little more room for customizing certain messages in reminder texts.  

People have trouble remembering appointments these days.

It does not write back into my scheduling software; I will have to confirm the appointment manually.

Service Manager

I like that you can set the times that the customers are contacted.  

If our patients don't get their reminders, they don't show a lot of times.

Executive Director 

We like that this product is easy to use and we can log in and track if a client has actually received a text reminder.

Administrator

We use this to schedule and confirm covid testing.

Physical Therapist

Have to go through a lot to see who is confirming and who is responding differently to the reminder

Cost for each text instead of a flat monthly rate

Business Manager

I have experienced long hold times for customer service when I have had a question about the product.

CEO/Clinical Director

That my staff does not have to call each client to remind them of their appointments

Administrator 

Convenient  for entire staff  to call patients more time to do other things

Center Director

Administrative Assistant

There is some delay between the this software and the other software we use working together.  

Receptionist 

Really easy, convenient, and effective way to send out mass appointment reminders for the day.

That you have to phone or email someone to fix the issues, you cannot do it yourself.

I also like that you can customize the message.  

Sometimes patients do t get calls or texts

Overall has been great but the new changes have made it more difficult to use and take more time out of my day

Financial Advisor

Integrate easily into google calendar, and does simple text message reminders which is what I wanted.

Registered Clinical Counsellor

I don't like that clients often get confused and respond to the text reminder number rather than my main number like it instructs them to.

We were done in minutes. When we had questions, we called, and there was help right away!

Clinic Manager

I love that the system is compliant with our needs.

Customer service has been very helpful each time I have reached out.  

IT consultant

ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders.

SimplyBook.me vs ReminderCall.com Comparison (2026)

SimplyBook.me

ReminderCall.com

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives