Extensiv Order Management vs ShipBob

ShipStation

Cin7 Core

Cin7 Omni

Stitch Labs

ShipMonk

ShipHero

Compare Extensiv Order Management and ShipBob based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Fishbowl

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

NetSuite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Odoo 

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

The first ERP built for the 21st Century E-commerce Sellers

Accounting

Accounting Integration

Activity Dashboard

Alerts/Notifications

Barcoding/RFID

Business Intelligence

Catalog Management

Check-in/Check-out

Contact Database

Cost Tracking

Customer Database

Data Import/Export

Delivery Management

eCommerce Management

Forecasting

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Tracking

Invoice Management

Item Management

Kitting

Manufacturing Inventory Management

Mobile Access

Multi-Channel Management

Multi-Channel Marketing

Multi-Location

Order Fulfillment

Order Management

Order Processing

Order Routing

Order Tracking

Point of Sale (POS)

Predictive Analytics

Product Identification

Purchase Order Management

Purchasing & Receiving

Real-Time Data

Real-Time Updates

Reorder Management

Reporting/Analytics

Retail Inventory Management

Returns Management

Sales Order Management

Search/Filter

Shipping Labels

Shipping Management

Shopping Cart

SKU/UPC Codes

Supplier Management

Supply Chain Management

Third-Party Integrations

Warehouse Management

Website Management

Workflow Management

Extensiv Order Management

Windows

iPad

Android

iPhone

Linux

Web-based

Director

I can train an employee to use Extensiv in a few minutes and they are comfortable within a day.

Owner

They cost 7k to start then when you realize its not a good fit.

Director of Logistics 

I learned how to optimize my warehouse outbound ops in terms of how/when I import orders.

Customer service

I think the price could be a little more affordable.  

Chief Operating Officer

I love the warehouse routing functionality as well as the ability to create orderbots.

The inventory syncing capabilities are very slow and has effected our website multiple times.

Not much to complain about, the only thing I can think of is it's quite expensive.

Our service agents can easily look up orders for customers.

Senior Investigator

International orders -  not able to create an RMA

Customer Support Associate

Having a one-stop for all our warehouse systems.

Customer Service and Product Manager

Our team has no complaints regarding the platform nor have I heard of our operations team complain about it.

Supply Chain Manager

Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.

It also allows for switching from FBA to FBM with a simple toggle switched on or off, in a situation where Amazon inventory is stocked out.

The configuration process to set up certain account settings or actions isn't always easy or streamlined and can require contacting support for several days as they walk you through the setup process.

Operations Associate

Skubana has an amazing support team that helps us to make our work more efficient.  

We are a high volume e-commerce company selling across many sales channels for 10 years now.

I like order management in Skubana the most.

Pricing

Customer Support

Multi-Channel Sales

Staff

Multi-Channel Inventory Management

Bugs and Issues

Seller Performance

Team Onboarding

Frequent bugs and system glitches

77% of reviewers feel negative about Skubana’s bugs and issues. Some users report frequent slowdowns, crashes, and being unexpectedly logged out, leading to lost work and frustration. Reviewers indicate persistent glitches in features like analytics calculations, forecasting projections, and order management, which can disrupt daily operations. They say small UI/UX bugs and system instability are ongoing problems, and some feel the platform’s complexity contributes to confusion and inefficiency. Users mention that unresolved technical issues and a challenging onboarding process can make it difficult to fully rely on the software.

Comprehensive multi-warehouse control

91% of reviewers feel positive about Skubana’s inventory management. Reviewers indicate the system helps them efficiently organize SKUs across multiple vendors and warehouses, making daily operations smoother. Some users say real-time inventory updates and consolidated tracking across sales channels are especially valuable for businesses managing complex logistics. They appreciate the ability to direct order volume to specific warehouses and note that transferring inventory between locations is straightforward. Some reviewers find the forecasting and reporting tools useful for understanding inventory valuation and margins, helping them make informed business decisions.

Responsive and knowledgeable support

88% of reviewers feel positive about Skubana’s customer support. Users think the support team is quick to respond, knowledgeable, and genuinely committed to resolving issues. Some reviewers say onboarding assistance is thorough, with support staff guiding them through setup and troubleshooting. They find it helpful that support is accessible via multiple channels and appreciate the willingness of representatives to go above and beyond, even outside regular hours. Some users report that ongoing support contributes to their confidence in using the platform and helps them address challenges efficiently.

Small Business

Mid-size Business

Large Enterprises

Freelancers

Extensiv

Sortly

Sortly is an easy inventory solution that helps businesses track and manage their inventory from any device, in any location.

Restroworks Inventory Management

Restroworks Inventory Management Solution revolutionizes restaurant inventory with real-time stock tracking, analytics for consumption patterns, and automated procurement. It minimizes waste, identifies savings, and supports data-driven decisions.

ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment centers. With 30+ locations across 3 continents, ShipBob's strategically located near your customers to provide cost-effective, fast shipping options.

3PL Management

Activity Tracking

Air Shipping

Backorder Management

Barcode/Ticket Scanning

Billing & Invoicing

Bills of Lading

Claims Management

Container Shipping

Customer History

Customizable Branding

Customizable Reports

Data Synchronization

Delivery Tracking

Discount Management

For eCommerce

Freight Shipping

Ground Shipping

Import/Export Management

IoT Integration

Label Printing

Ocean Shipping

Package Tracking

Parcel Shipping

Process/Workflow Automation

Quotes/Estimates

Recurring Orders

Reporting & Statistics

Shipment Price Calculation

Shipment Tracking

Shipping Services Integration

Special Order Management

Status Tracking

ShipBob

Custom

 ShipBob WMS

They do not have proper packing standards for heavyweight or large orders resulting in damage that they will not take responsibility for.

If anyone at ShipBob tries to tell you their app works with Shopify Markets they are lying to you. If you have several markets setup in Shopify (ie, the US, Australia, the EU), ShipBob's crappy app will only sync to Shopify the AGGREGATED inventory count across ALL of your markets.

Customer Manager

The product is an amazing tool for distribution management.

owner

So if you have 100 units in the Australia and 0 units in the US at your ShipBob Australia  and US fulfillment centers, it will tell Shopify that there are 100 units across ALL markets.

The customer support was great and attentive.

ShipBob completely ignores the fact that different markets in Shopify can have different inventory counts (Shopify confirmed they can do this and the issue is ShipBob's app).  

The issue with Shopify not working properly with Shopify Markets means we wasted a ton of our time and now have to leave to find a new 3PL that works properly with Shopify Markets.

Shipbob Australia is not a growth enabler, they're a growth disabler. Since we have left we have dropped our variable costs by 30% and are scaling into a multi 7 figure a year business.

Overpriced $$$. Once we did a review of 3PLs in Australia, we noticed we were being charged circa 50% more from Shipbob than what was quoted elsewhere. Once we engaged Shipbob to review our rates, they still only reduced our rate card by 20%.

After months of this BS, and no interest on ShipBob's part to fix this, we are actively looking to move to a new 3PL. If you use, or plan to use in the future, Shopify Markets then ShipBob is not for you.

Inaccurate billing which created month long disputes, both due to lack of understanding of Australian tax rules and technology overcharges.

late orders , no contact with the warehouses they run.

We then always had to escalate matters to local management and then eventually to head office as the local team in Australia was powerless to make real change.

Was planning large order volumes to be stored processed through Shipbob but not anymore.

All our orders that went out were incorrectly put together, they overcharged us for items, they moved items from warehouse to warehouse and lost all our items, and they mixed SKU's.

Literally the worst fullfillment company of all time.

Consultant

I enjoyed it and I found it easy to use rather than some other software I’ve used

Easy to get started and the system is easy to use

So it's not possible to have out of stock in the US and Available for sale  in AU.

Everything is focused on American metrics and ways of operating.

Multiple fulfillment centers around the world.

Technology incompatibility with Australia.

The Shipbob team is so far off market competitive rates.

Moved our inventory themselves, which messed up the move and started charging us for URO's that they created themselves.

Inventory Controller

I like the visual aspect of the platform.

We fought for months to get these refunded.

Fulfilment was fast and implementation was easy.

Which meant all the wrong products were being sent to people.

Lately, ShipBob has started creating Warehouse Receiving Tickets on our company's behalf moving incoming stock from an earlier ticket to a later one to comply with their 6 business day processing SLAs.

Founder

I can understand that given the state of delays with this pandemic, but what I can't excuse is this: Shipbob was routinely over-reporting the amount of storage space required to warehouse my inventory, in order to charge me higher for storage costs. When I cleared out my inventory to use another 3PL service, I decided to dispose of the inventory, and they charged me more on disposal than it would have cost me to ship my inventory internationally.

For a reason they still cannot explain, they removed all shipping options and rules, and instead put in place a $20 ground option (our product retails for $39.95 and weighs 6 ounces).

Extensiv Order Management vs ShipBob Comparison (2026)

Extensiv Order Management

ShipBob

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives