Skubana Pricing, Features, Reviews & Alternatives

Skubana

Ecommerce Inventory, Orders, and Operations Management

4.83/5 (100 reviews)

Skubana overview

What is Skubana?

Seamlessly integrate all your products, fulfillment centers, and sales channels in one platform. So whether you’re selling DTC, through wholesale, marketplaces, or all of that and more, you can always be exactly where your customer is.

Our powerful automation tools proactively generate POs and forecasts, identify the best shipping deals, and find new opportunities for cost cutting and profitability - all by themselves! Beyond eliminating human error, they also save you valuable human time.

Boost your margins, bottom line, and organizational efficiency with obsessively detailed data on every individual SKU and operation. Combined with our predictive analytics, you can forecast your growth with total clarity and confidence.

With one-click integrations with all of your sales channels and shipping carriers including Shopify, BigCommerce, Magento, Amazon (all international properties and FBA), eBay, Newegg, Sears, Rakuten, USPS, UPS, DHL e-Commerce, UPS Mail Innovations, Fedex, Express1 and more, Skubana is revolutionizing multi-channel fulfillment by easing the process of coordinating your warehouses, dropshipper vendors, and 3PL warehouses.
www.skubana.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

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Skubana screenshot: Skubana Dashboard with quick need-to-know information on your inventory stock, top selling items and overall value.Skubana screenshot: Skubana Inventory Organized by SKU to track stock at multiple facilities, estimate stockout dates and more!Skubana screenshot: Skubana Product View by SKU to track year over year performance, current sales channels, recent orders and more.Skubana screenshot: Skubana SKU Profitability to help you better market your productsSkubana screenshot: Easily view your top sellersSkubana screenshot: One-click integration with these marketplaces and many more...Skubana screenshot: Skubana-Customer-Lifetime-ValueSkubana screenshot: Skubana-Inventory-Value
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Skubana user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.6
  4.7
Eric H.

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

Used daily for less than 6 months
Reviewed 2018-05-18
Review Source: Capterra

Pros
What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business. While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business. We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low. However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning. In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well. Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs. NET: We love Skubana!

Cons
While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for. However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read. Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Rating breakdown

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Anonymous

Great platform

Used daily for 2+ years
Reviewed 2020-03-13
Review Source: Capterra

All in all I highly recommend this platform.

Pros
We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Cons
Small bugs and annoyances which I know they are working on fixing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Monica B.

Review

Used daily for 1-2 years
Reviewed 2019-07-24
Review Source: Capterra

Pros
Web-Based Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

Cons
Too many required "integration partners" and "connectors" in order to use the software. Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs. Inventory accuracy.

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Customer support

Likelihood to recommend: 0/10

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Jose G.

The essential tool for Multi-Channel businesses

Used daily for 2+ years
Reviewed 2021-01-20
Review Source: Capterra

Overall Skubana is an essential part of our business to integrate between all our sales channels and warehouses. It also allows for switching from FBA to FBM with a simple toggle switched on or off, in a situation where Amazon inventory is stocked out.

Pros
Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money. Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.

Cons
The configuration process to set up certain account settings or actions isn't always easy or streamlined and can require contacting support for several days as they walk you through the setup process.

Rating breakdown

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Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Excellent software & support

Used daily for 1-2 years
Reviewed 2019-12-09
Review Source: Capterra

Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind

Pros
We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Their support and account management staff are exceptional as well. Highly recommend.

Cons
Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch. Give 2 weeks for testing post implementation and education. Steep learning curve.

Rating breakdown

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Ease of use
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Likelihood to recommend: 10/10

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Skubana pricing

Pricing options
Subscription
View Pricing Plans

Free Trial: 14 Day Free Trial
Subscription: Custom pricing tailored specifically for you

Skubana features

API
Alerts/Notifications
Inventory Management
Mobile Access
Reporting/Analytics
Search/Filter
Third Party Integrations
Workflow Management

Access Controls/Permissions (671 other apps)
Activity Dashboard (855 other apps)
Activity Tracking (539 other apps)
Audit Management (555 other apps)
Audit Trail (548 other apps)
Billing & Invoicing (566 other apps)
Compliance Management (677 other apps)
Customizable Reports (596 other apps)
Data Import/Export (661 other apps)
Document Management (786 other apps)
Reporting & Statistics (860 other apps)
Status Tracking (562 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
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GetApp Analysis

As retail eCommerce sales continue to climb, the number of fragmented tools and third-party apps aimed at sellers within this industry has skyrocketed. Skubana is an all-in-one solution that centralizes, simplifies, and streamlines eCommerce management for sellers. The web-based platform enables sellers of all sizes to scale their businesses across multiple marketplaces.

Developed by sellers for sellers, Skubana is an all-in-one solution that provides a hub of tools that can be used to run a thriving eCommerce business, from fulfillment to inventory, purchasing, and even real-time analytics. The cloud-based application offers automated purchasing orders, advanced multi-channel shipping capabilities, and one-click integrations to multiple providers and sales channels.

Skubana has one-click integration with the following — Shopping Carts: BigCommerce, Shopify, and Magento; Marketplaces: Amazon (US, CA, DE, UK & FBA), eBay, Sears, Newegg, and Rakuten; Shipping: Endicia, UPS, and Fedex.


What is Skubana?

Skubana combines and centralizes the tools that eCommerce sellers need to do business in today’s competitive marketplace. With advanced features that are cloud-based and accessible on any device, Skubana provides sellers with real-time data on all orders, inventory, and analytics.

Sellers can scale their businesses, regardless of how many channels they sell on or how many warehouses they utilize. Skubana syncs and pushes inventory to all of the marketplaces a seller uses, including Amazon, eBay, Sears, Shopify, Magento, BigCommerce, and Amazon FBA, without worrying about decreasing their own inventory accuracy.

Automation is an especially important component with Skubana, as it prevents mistakes (like oversells) and accelerates sales. The more sellers automate their systems using a tool like Skubana, the more time they free up for handling other business tasks, like marketing or employee management. Skubana’s automation capabilities eliminate manual entry for sellers, with timely recommendations and actions.


Who is Skubana For?

  • Experience level: All experience levels
  • Industry: eCommerce
  • Business size: Small businesses, mid-size businesses, large businesses
  • Departments/roles: Every department
  • Budget/point: Usage-based pricing

Main Features

Managing Inventory

Skubana helps sellers scale their growing eCommerce businesses, with flexible tools for handling multi-channel, multi-warehouse inventory. Sellers can sync and push their products to all marketplaces and shopping carts in real time whenever sales take place, which allows them to achieve more accurate inventory across all sales channels.

Link your connected channels to Skubana, and the platform will handle most of the heavy lifting when it comes to inventory management. You’ll be able to see your stock levels from your dashboard page, and you can optimize your store by routing orders to warehouses based on which facilities have the lowest costs and the highest efficiencies.

Automated Purchase Orders

When sellers work with multiple vendors and warehousing facilities, it’s easy for oversights to happen. Skubana ensures that oversights, like oversells, don’t happen with a prioritized purchasing process that’s based on unit price, lead-time, and defect rate. Sellers can approve multiple purchase orders with a single click, tracking those P.O.s throughout the procurement process.

To simplify and speed up your purchasing process, use Skubana’s automatically-generated purchase orders. The platform analyzes your sales and inventory data to determine optimal re-order quantities, and it tracks your P.O.s throughout the procurement process. Vendors can then update and communicate with you using Skubana’s Vendor Portal.

One-Click Integrations

One-click integrations enable sellers to work smarter and sell more across multiple shipping providers and sales channels, including marketplaces like Amazon, eBay, Magento, Sears, Newegg, and Rakuten.

Add each of the sales channels that you sell through using the Sales Channels module within Skubana. For each channel, you will want to include basic information (like the store name that should appear on shipping labels and packing slips) as well as things like custom order statuses. Integrating with all major marketplaces can be done in minutes.

Skubana has one-click integration with the following: Shopping Carts: BigCommerce, Shopify, Magento Marketplaces: Amazon (US, CA, DE, UK & FBA), eBay, Sears, Newegg, Rakuten Shipping: Endicia, UPS, Fedex

Fulfillment Tools

With so many ways to sell, it’s no wonder the fulfillment process has become fragmented within the online sales community. Skubana is looking to centralize order fulfillment, regardless of whether a seller is using dropshipping, fulfillment by Amazon, or his or her own warehousing facility.

Once you’ve connected Skubana to your marketplaces and shopping carts, you can start importing/exporting orders with custom formats and downloading your orders in real time. Skubana has tools for printing shipping labels and drop shipping orders to vendors. It also allows you to set shipping default presets as a way to save time.


Integrations

Being an all-in-one solution for eCommerce sellers, Skubana doesn’t need to integrate with many third-party sales tools. However, the platform does integrate with solutions like Quickbooks and Xero, in the fourth quarter, for accounting.


Pricing

Skubana offers usage-based pricing, which means sellers only pay for what they use, when they use it. The more transactions a seller does, the less Skubana charges per transaction. Minimum pricing is $250 per month.

Skubana does not charge sellers a percentage of their revenue. Sellers can also rest assured that there are no setup fees, implementation fees, contracts, or commitments when they use Skubana.


Bottom Line

  • All-in-one cloud solution for running eCommerce businesses
  • Handles the smallest customers to the largest customers
  • Automation rules put business operations on autopilot
  • One-click integrations with many sales channels and shipping carriers
  • Reduces repetitive tasks with actions built on if/then logic

Additional information for Skubana

Key features of Skubana

  • Inventory control
  • Order fulfillment
  • Purchase orders
  • Barcoding
  • Accounting integration
  • Cost analysis
  • Multi-channel integration
  • Inventory optimization
  • Inventory tracking
  • Order management
  • Order processing
  • Purchase order management
  • QuickBooks integration
  • Real-time analytics
  • Multi-channel allocation
  • SKU Profitability
  • Shipping labels
  • Shipping management
  • 3PL Integration
  • Channel analytics
  • Automated PO
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Benefits

Have one cloud-based, enterprise-grade operations system to run your entire eCommerce business after the checkout.

Print shipping labels directly, designate warehouses and dropshippers, Multi-channel fulfill orders with Amazon, or route orders to your 3PL from a single interface.

Cross-channel inventory allocation, forecasting, set product reorder thresholds and prevent overselling and stockouts with Skubana's multi-marketplace inventory management.

Improve revenue generation, expense control, and operational efficiency with real-time insights from Skubana's analytics.

See SKU level profitability across every channel with 1-click integrations into the accounting software you use today.

One-click integrations to all channels & shipping carriers: Shopify, Bigcommerce, Magento, Amazon, Amazon FBA, USPS, Fedex, UPS & more.