What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business. While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business. We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low. However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning. In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well. Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs. NET: We love Skubana!
While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for. However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read. Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.
All in all I highly recommend this platform.
We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.
Small bugs and annoyances which I know they are working on fixing.
Likelihood to recommend: 8/10
Web-Based Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.
Too many required "integration partners" and "connectors" in order to use the software. Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs. Inventory accuracy.
Likelihood to recommend: 0/10
Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind
We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Their support and account management staff are exceptional as well. Highly recommend.
Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch. Give 2 weeks for testing post implementation and education. Steep learning curve.
Likelihood to recommend: 10/10
Skubana has people you can actually talk to, they know their business and understand yours. If you're looking for a selling platform then look no further. I've been in contact and used many. Channel Advisor: I never signed up with CA since tier pricing is a joke which is always to their advantage and you still need to hire many additional companies to actually make all the gears turn. Sku Vault: I was with this company for 4-6 months and by far the absolute WORST out of all of them, 3k+ start up fees to launch on a platform that never worked. Overselling often and only way to contact them to resolve was to "submit a ticket" to an email system that had "bugs"(I have e-mails to prove this) I was forced to leave Sku Vault and go back to Stitch labs. And of course, you can't get the start up fees back. Stitch labs: My second favorite (behind Skubana) and actually a good company. I was with for a few years and they were good but still they're missing tools I needed which skubana has. Seller Cloud: paid the fees+ start up and never went live so it was a loss. I was sold on many tools they said they had and the further I dug (after start up fees paid) I realized they were not a fit.
Free Trial: 14 Day Free Trial
Subscription: Custom pricing tailored specifically for you
As retail eCommerce sales continue to climb, the number of fragmented tools and third-party apps aimed at sellers within this industry has skyrocketed. Skubana is an all-in-one solution that centralizes, simplifies, and streamlines eCommerce management for sellers. The web-based platform enables sellers of all sizes to scale their businesses across multiple marketplaces.
Developed by sellers for sellers, Skubana is an all-in-one solution that provides a hub of tools that can be used to run a thriving eCommerce business, from fulfillment to inventory, purchasing, and even real-time analytics. The cloud-based application offers automated purchasing orders, advanced multi-channel shipping capabilities, and one-click integrations to multiple providers and sales channels.
Skubana has one-click integration with the following — Shopping Carts: BigCommerce, Shopify, and Magento; Marketplaces: Amazon (US, CA, DE, UK & FBA), eBay, Sears, Newegg, and Rakuten; Shipping: Endicia, UPS, and Fedex.
Skubana combines and centralizes the tools that eCommerce sellers need to do business in today’s competitive marketplace. With advanced features that are cloud-based and accessible on any device, Skubana provides sellers with real-time data on all orders, inventory, and analytics.
Sellers can scale their businesses, regardless of how many channels they sell on or how many warehouses they utilize. Skubana syncs and pushes inventory to all of the marketplaces a seller uses, including Amazon, eBay, Sears, Shopify, Magento, BigCommerce, and Amazon FBA, without worrying about decreasing their own inventory accuracy.
Automation is an especially important component with Skubana, as it prevents mistakes (like oversells) and accelerates sales. The more sellers automate their systems using a tool like Skubana, the more time they free up for handling other business tasks, like marketing or employee management. Skubana’s automation capabilities eliminate manual entry for sellers, with timely recommendations and actions.
Skubana helps sellers scale their growing eCommerce businesses, with flexible tools for handling multi-channel, multi-warehouse inventory. Sellers can sync and push their products to all marketplaces and shopping carts in real time whenever sales take place, which allows them to achieve more accurate inventory across all sales channels.
Link your connected channels to Skubana, and the platform will handle most of the heavy lifting when it comes to inventory management. You’ll be able to see your stock levels from your dashboard page, and you can optimize your store by routing orders to warehouses based on which facilities have the lowest costs and the highest efficiencies.
When sellers work with multiple vendors and warehousing facilities, it’s easy for oversights to happen. Skubana ensures that oversights, like oversells, don’t happen with a prioritized purchasing process that’s based on unit price, lead-time, and defect rate. Sellers can approve multiple purchase orders with a single click, tracking those P.O.s throughout the procurement process.
To simplify and speed up your purchasing process, use Skubana’s automatically-generated purchase orders. The platform analyzes your sales and inventory data to determine optimal re-order quantities, and it tracks your P.O.s throughout the procurement process. Vendors can then update and communicate with you using Skubana’s Vendor Portal.
One-click integrations enable sellers to work smarter and sell more across multiple shipping providers and sales channels, including marketplaces like Amazon, eBay, Magento, Sears, Newegg, and Rakuten.
Add each of the sales channels that you sell through using the Sales Channels module within Skubana. For each channel, you will want to include basic information (like the store name that should appear on shipping labels and packing slips) as well as things like custom order statuses. Integrating with all major marketplaces can be done in minutes.
Skubana has one-click integration with the following: Shopping Carts: BigCommerce, Shopify, Magento Marketplaces: Amazon (US, CA, DE, UK & FBA), eBay, Sears, Newegg, Rakuten Shipping: Endicia, UPS, Fedex
With so many ways to sell, it’s no wonder the fulfillment process has become fragmented within the online sales community. Skubana is looking to centralize order fulfillment, regardless of whether a seller is using dropshipping, fulfillment by Amazon, or his or her own warehousing facility.
Once you’ve connected Skubana to your marketplaces and shopping carts, you can start importing/exporting orders with custom formats and downloading your orders in real time. Skubana has tools for printing shipping labels and drop shipping orders to vendors. It also allows you to set shipping default presets as a way to save time.
Being an all-in-one solution for eCommerce sellers, Skubana doesn’t need to integrate with many third-party sales tools. However, the platform does integrate with solutions like Quickbooks and Xero, in the fourth quarter, for accounting.
Skubana offers usage-based pricing, which means sellers only pay for what they use, when they use it. The more transactions a seller does, the less Skubana charges per transaction. Minimum pricing is $250 per month.
Skubana does not charge sellers a percentage of their revenue. Sellers can also rest assured that there are no setup fees, implementation fees, contracts, or commitments when they use Skubana.