Starboard Suite vs OpenTable

Eventbrite

Booqable

Hostaway

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Booqable is equipment rental software for small and medium-sized businesses. It enables companies from various industries to manage inventory, schedule equipment, and accept online bookings.

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Operations Manager

We recently transitioned to Starboard Suite from a different platform and the first pro I noticed was their exceptional customer service!

Reservations Agent

The customer support that were very willing to explain each situation.

Starboard Suite is a web-based reservation system designed specifically for passenger vessels and watersports operators.

Access Controls/Permissions

Activities Booking

Availability Management

Booking Management

Booking Notes

Calendar Management

Central Reservation System

Communication Management

Customer Support

Customizable Branding

Data Import/Export

Email Templates

Event Scheduling

GDS/OTA Integration

Group Reservations

Itinerary Creation

Online Booking

Package Creation

Payment Processing

Price/Margin Management

Pricing Management

Promotions Management

Quotes/Estimates

Rate Management

Real-Time Updates

Reminders

Reporting/Analytics

Reservations Management

Resource Management

Search/Filter

Social Media Integration

Third Party Booking

Third-Party Integrations

Vendor Management

Website Integration

Website Management

Starboard Suite

Web-based

iPad

iPhone

FareHarbor

Checkfront

Peek Pro

Xola

Rezdy

rezStream

Basic

Everything stays organized — passenger lists, payments, and schedules — all in one place.

Our customers love how simple it is to book online, pick their dates, and pay right on our website.

The system runs tight, smooth, and steady.

Gift Store Clerk and Ticket Office

I like that all of the services and charges, such as retail at the gift shop and booking wedding charters for the cruises, is all in one place

Tour Guide

Have to refresh page often, does not update in real time unless you refresh page.

Reservation sales agent 

The tours or events are well organized on the dashboard and can be modified easily.

The calendar is the best feature of this software.

Reservation Sales Agent

Sometimes in the middle of transaction it hangs.

Reservations agent

You have to remove items without saving them in order to interact with the schedule

Office Administrator

Reporting is a bit cumbersome to get the data we need.

Marine Naturalist 

tour coordinator

I wish you could open a contract directly from an event list.

User friendly, straightforward application.

That the "Retail" function does not communicate with the retail inventory and automatically stops sales when it is empty. Although they told me when I asked that they were going to work on that function

Event Coordinator

Makes it easy to create contracts and plan events.

Deckhand

Sometimes waviers wouldnt upload instantly

The team is extremely responsive and is able to solve any problem with ease.

Owner

There are a lot of features that will allow us to grow overtime without needing to find a new alternative.  

Captain

I do not like that when in the calendar it reverts to the earliest day not where i was

Marketing Director

The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers

Dispatcher

Incredibly easy to learn and well designed.

Activities & Tour Advisor

I'm relatively new to using this software, but it has been very user friendly thus far!  

Customer Service Agent

One time it took a while toload information while booking.

Concierge

For a new user, it is pretty self explanatory without a lot of training involved.

However, I would like to know if there is an on line training that I could go through on my own.

The lay out is extremely user friendly and easy to read with multiple bookings and multiple excursions.

Reservationist 

Easy to view and sort the calendar and dashboard features, and the mobile app works surprisingly well in a pinch when I don’t have my laptop.

Dock Member

I can easily navigate through it to do what I need to do.

Marine Naturalist /Office

There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.

Fees to Starboard Suite are reinvested in improving the product and your own ROI.  

It is a bit difficult to add employees to events, but it’s not really something that is a deal-breaker.

frequently and have them get back to me fast. And not only fast but [SENSITIVE CONTENT HIDDEN] and the team was very willing to implement new things particular to my business that helped me out.

Can be a bit slow at times, needs a good WiFi system.

It was a pretty good experience with less trouble.

I would recommend that to anyone, except for my competition, of course!!!

Attractions Coordinator

Some people book as a group but don't arrive at the same time.

General Manager

The cost, features, support and ease of use for our customers and staff has all been very positive.

The Starboard team is very responsive to customer needs and anticipates "what's next".  

I’m grateful to have found a ticketing home here.

owner

The system is so naturally user friendly,

The support is highly responsive and always exceedingly helpful.

Support is excellent and very responsive.

Ease of Use

Calendar

Training and Learning Curve

Tour Booking

Event Management

User Interface

Updates

Bugs and Issues

Features

Mid-size Business

Large Enterprises

Small Business

Freelancers

Now Book It

Now Book It is an online reservation platform providing a suite of tools for businesses in the hospitality industry to manage reservations, create personalized guest experiences, and increase sales. With an easy-to-navigate interface, Now Book It allows businesses to gain deep insights into customer behavior, such as average spend, visit frequency, and dining preferences.

Mindbody

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Manager

Customer service for issues with the software aren’t always helpful.

I've had a great experience and the customer support is very helpful when i needed it.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Alerts/Notifications

Barcode/Ticket Scanning

Billing & Invoicing

Contact Database

Credit Card Processing

Customer Database

Customer History

Customizable Reports

Customizable Templates

Delivery Estimate

Delivery Management

Electronic Payments

Email Reminders

Employee Management

Food Delivery Dispatching

Forecasting

For Restaurants

Gift Card Management

Inventory Management

Kitchen/Menu Management

Loyalty Program

Menu Builder

Mobile Access

Mobile Booking

Mobile Payments

Online Ordering

Online Payments

Online Reservations

Order Entry

Order Management

Order Tracking

Performance Metrics

Point of Sale (POS)

Point of Sale (POS) Integration

QR Codes

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Reporting & Statistics

Reviews Management

Rewards Management

Room Booking

Sales Trend Analysis

SMS Messaging

Social Promotion

Table Management

Wait List Management

Reviews for OpenTable come from a wide variety of industries, including restaurants (7% of reviewers), hospital & health care (7%), and hospitality (5%). The most frequent use case for OpenTable cited by reviewers is reservations (98% of reviewers).

Users and use cases

Some users report that OpenTable offers useful features and occasional accessible pricing, and a few reviewers mention budget flexibility. However, many reviewers indicate high ongoing fees and extra costs, and they feel value for money is lacking.

Value for money

OpenTable is a reservations tool offering key features such as online booking, calendar/reminder system, mobile access, group reservations, and booking notes, among others.

Starboard Suite vs OpenTable Comparison (2026)

Starboard Suite

OpenTable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives