Starboard Suite Pricing, Features, Reviews & Comparison of Alternatives

Starboard Suite

Effortless Reservations and Ticketing

4.73/5 (125 reviews)

Starboard Suite overview

Starboard Suite is the first reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Starboard Suite screenshot: Starboard Suite – Create and display event booking slotsStarboard Suite - Tour ManagementStarboard Suite screenshot: Starboard Suite – Create booking/reservation formsStarboard Suite screenshot: Starboard Suite – Print billsStarboard Suite screenshot: Starboard Suite – Accept online paymentsStarboard Suite screenshot: Starboard Suite – Generate boarding pass and share with customers

Starboard Suite reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.7
  4.8
Molly Carmody

FEEDBACK on Starboard Software

Used daily for 2+ years
Reviewed 2018-09-26
Review Source: Capterra

We are a tight running internet operation and it is important for the public to see us that way. We do not have a ticket office so our internet presence and success are extremely important to us. STARBOARD helps us deliver solid, immediate customer service. We project a realtime operation that is appreciated when we meet our customers on the boat!GREAT information for CUSTOMERS. It is complete and thorough information and it makes our operation look professional. The information in the Boarding Pass is complete and informative..I have few questions from customers after they have received the printout from their ticketing transaction. It is set up like a click through shopping site and this works for me and our customers.

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Brad Sawaya

Starboard Suite has surpassed my expectations on all levels!! Especially the Customer Service! A++

Used daily for less than 6 months
Reviewed 2018-05-02
Review Source: Capterra

I like the intuitive Control Panel. It didn't take long for me to really dive into the settings and with some excellent customer service and the help of the Starboard Team, I felt really comfortable using Starboard Suite to its full potential. The Starboard Team does an excellent job setting up the software so its turn key ready for use. The communication and promptness of their staff is by far the best of any company I have dealt with these last few months. (and I've dealt with way to many lately it seems). I also really like how clean the customer Interface is. It's very well organized and simple enough for Grandma and Grandpa to use with their new Smart Phone... There are plenty of other features that I enjoy the software... There are really too many to list... Don't hesitate if your shopping around for a reservation software... Do your self a favor and check out Starboard Suite and you won't have to waste your time with the Competitors.

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Sue Lundquist

Fantastic for any rental or tickets sales business!

Used daily for 1-2 years
Reviewed 2018-08-10
Review Source: Capterra

We think nothing but great things of crew at D3 Solutions. Our company is by no means the biggest company they service but every interaction we've had with them, they treat us as if we were. Everything you want in a business partner you plan to spend many years with.D3 Solutions has made our transition from FareHarbor seamless and care free. Their thorough support has made creating our perfect reservation platform a dream come true. The system is easy to operate and with our staff of crew ages 15-70 was easy to train and understand. Their patience with our crew as they transitioned to Starboard Suite from our previous provider was unmatched and the continued support is exceptional and comforting. I love to tell my fellow business owners about this amazing company!

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Tony Mendina

Incredible Customer Support

Used daily for less than 6 months
Reviewed 2016-12-14
Review Source: Capterra

The team at Starboard Suite does a phenomenal job responding to inquiries and making schedule adjustments for us and does so extremely quickly. This is great for us when we want to make pricing changes, add new locations, or offer specials. The software is easy to use and the functionality is great for our customers. We shopped around quite a bit and not only was Starboard Suite an incredible deal, they were also the easiest to communicate with and had by far the best customer service. If you are shopping for a scheduling software to use, look no further. These guys are the best!Ease of use. A lot of features.

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Sarah Godin

Starboard has been the missing link to really unite our sales team, reservations agents and online

Used daily for less than 6 months
Reviewed 2017-06-03
Review Source: Capterra

Cloud based can be accessed anywhere; week view allows you to see multiple options for a tour you want; combines private and public; easier access and integration with accounting; increased transparency and accountability for bookings both private and public; more modern website; pre- and post marketing opportunities...It is incredibly intuitive. We are a seasonal operation, and have a large reservations team to train in a short amount of time. Starboard has cut down on training time. I also love the viewing options available - by week, by day, by resource, by event types, etc. The fact that it is cloud based and can be accessed from anywhere. The support team is incredibly responsive to our endless questions/requests.

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Starboard Suite pricing

Pricing options
Subscription
View Pricing Plans

Flat service fee per ticket sale: $1.50 per ticket.
Tiered discounts for operators at scale.

Starboard Suite features

API
Access Control
Data Import/Export
Monitoring
Third Party Integration

Activity Dashboard (346 other apps)
Activity Tracking (218 other apps)
Audit Trail (183 other apps)
Auditing (266 other apps)
Automatic Notifications (355 other apps)
Compliance Management (213 other apps)
Custom Fields (202 other apps)
Customizable Reporting (270 other apps)
Document Storage (198 other apps)
Inventory Management (213 other apps)
Inventory Tracking (209 other apps)
Invoice Management (197 other apps)
Real Time Data (236 other apps)
Reporting & Statistics (268 other apps)
Workflow Management (233 other apps)

Additional information for Starboard Suite

Key features of Starboard Suite

  • Check-in, modify or cancel reservations
  • API
  • Real time booking availability check
  • Calendar-based view
  • Automated email and text replies
  • Process credit cards
  • Customize emails with company logo
  • Data filtering and ranging
  • Multiple payment modes
  • Thank you, confirmation and reminder email templates
  • E-gift certificates
  • Export to CSV/Excel
  • Online bookings from any device
  • Price/margin management
  • Offer promotions and discounts
  • Quote management
  • Track booking status
  • Third party integrations
  • Roles based access for employees
  • Website Management
  • POS
View All Features

Benefits

• Starboard Suite provides an online tour booking solution which enables tour operators to accept and manage client bookings from any internet enabled device.

• With Starboard Suite, tour operators can automate the sending of customized booking confirmation emails and reservation reminders with integrated maps and directions to enhance user experience.

• The solution provides individual booking pages to tour operators and helps them to monitor their email marketing campaigns, customer feedback and website traffic.

• Starboard Suite updates reservations in real-time, displaying only the slots available for new bookings, eliminating the possibility of double entry.

• Businesses can print tickets with barcodes/QR codes for digital instead of manual processing, speeding up tour/event entry.